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                2019



  2015




                   2007 年 5 月

2005 年 6 月




                 1987   4    1

         1908
H




      4
      5
      6
      8
    12
    14
    16
    17
    17
    20              2019
                                   742.63
     30                    A   H
     45            0.315
          233.93
     49
     57
     60
     61
     62
     67
     70
     90
     95
     98
    112
    118
    120
    122
    126
    132
    138
    255


    261
    2019   1   1   2019   12   31




4
             Bank of Communications                             202          2
              Co., Ltd.                                           11



                                                                      22



                      188
             86-21-58766688
             86-21-58798398
             investor@bankcomm.com
             200120




                      188                      A
         www.bankcomm.com                                              166
                                 20                      3
                                               H
                                                         183
     A                                             17    1712    1716


         A
    www.sse.com.cn                                      9131000010000595XD
         H
                  www.hkexnews.hk




A                                     601328
H                                     03328
                             1        360021
                      BOCOM           4605
                          15USDPREF




                                                                             H   5
6
                       1.48           7,155,362                           139,451




    2015
                               2015
                                                                 2015
                       1.50               8,403,166                      131,315




    2016
                               2016
                                                                 2016
                       1.50                  9,038,254                  124,873




    2017
                               2017
                                                                 2017
                        1.49                  9,531,171                  130,908




    2018
                               2018
                                                                 2018
                      1.47                   9,905,600                    144,083




    2019
                               2019
                                                                 2019
               30.01                                      1.00           86,012




    2015
                               2015
                    30.90                          0.87          2015    86,110




    2016
                               2016
                                                                 2016


                    31.85                     0.81                      83,265




    2017
                               2017
                                                                 2017




                31.50                        0.80                        86,067




    2018
                               2018
                                                                 2018




              30.11                         0.80                        88,200




    2019
                               2019
                                                                 2019




            158.19                                13.43                 66,528




    2015
                               2015
                                                                 2015




           153.61                            12.18                      67,210




    2016
                               2016
                                                                 2016




           154.73                          11.44                          70,223




    2017
                               2017
                                                                 2017




              173.13                       11.36                           73,630




    2018
                               2018
                                                                 2018




             171.77                      11.20                            77,281




    2019
                               2019
                                                                 2019
             2019        1   1                             16


                                                   2                   2.1.2




                                                 2019           2018           2017        2016        2015


                                                144,083         130,908        124,873    131,315     139,451
                                                 43,625          41,237         40,551     36,795      35,027
                                                232,857         213,055        196,520    194,027     194,536
                                                 88,200          86,067         83,265     86,110      86,012
                                                 77,281          73,630         70,223     67,210      66,528


                                               9,905,600   9,531,171      9,038,254      8,403,166   7,155,362
                     1
                                               5,304,275   4,854,228      4,579,256      4,220,635   3,835,784
                                               9,104,688   8,825,863      8,361,983      7,770,759   6,617,270
                     1
                                               6,005,070   5,724,489      5,545,366      5,284,059   4,830,915
                                                 793,247     698,405        671,143        629,142     534,885

                                       2
                                                    1.00           0.96           0.91        0.89        0.90
                                           3
                                                    9.34           8.60           8.23        7.67        7.00
                                                                                                           (%)
                                                   0.80            0.80           0.81       0.87        1.00
                         2
                                                  11.20           11.36          11.44      12.18       13.43
             4
                                                   1.58            1.51           1.51       1.78        2.14
         5
                                                  30.11           31.50          31.85      30.90       30.01
                                                   1.47            1.49           1.50       1.50        1.48
                                                 171.77          173.13         154.73     153.61      158.19

     6
                                                 911,256     817,549        790,381        723,961     627,862
                                6
                                                 689,489     634,807        609,454        568,131     518,487
                         6
                                                 100,057      60,025         59,975         59,920      14,943
                 6
                                                 121,710     122,717        120,952         95,910      94,432
             6
                                               6,144,459   5,690,542      5,646,313      5,163,250   4,653,723
         (%)6                                      14.83       14.37          14.00          14.02       13.49
                 (%)6                              12.85       12.21          11.86          12.16       11.46
                         (%)6                      11.22       11.16          10.79          11.00       11.14



1.                              2018                               2018 36



2.
3.
4.
5.

6.
                                                                                                          H      7
8
    2019
   2019
                                             22.94%              2.57%


                                                                30.11%              1.39




                                                                                   38.09%


                                                      15.54%   17.20%                      0.75
                                              0.76



                                  772.81
           4.96%                      9.91
                   3.93%
 0.02         1.47%           171.77%




                                                               2018         2.18
1.58%         7                                       52%             6.8
10.06%             2018    5.23
                                                                                           +




                                                                                   51.62%
                                                      2.15




                                                                                       H          9
                                                                           0.02
                                                                    0.13      60
                                                             90                        9.48
                           (AUM)              3              8.40


                                                  A


           2019                    6                                       2020    1




     IT               IT                                    23




                                         IT


                                                  FinTech




          APP               APP               APP
            MAU       4,800
                             AUM   26%



                85%




10
2020
2020


       IT   IT




                 H   11
                                                                       10
                                                     (FORTUNE)         500
                                                                             (The Banker)   1000
                                                                 11




                                     290.00
            8.14%                        265.54
              7.71%
           116.78               40.27%
 8.27%                      107.13                   2015
40.35%              7.77%



                      17                    22


                    11,640.18
8.87%                                      0.53
         11.75%
              63.63                        8.56
         15.54%                               0.75
          8.23%                                                       2019
           (AUM)        3
                                                            APP
                                         APP        (MAU)           4,800
                             2018
                               531
                      2020               AUM+MAU




                   FinTech




                                                                  0.13
                                                   0.02


                                                                            2004



                                    17                      19.03%
       22
  68                                                                        1+1
       1
1+1




                             10%




                                                                            H
                                       A

     2019         1000     11
                                           A

     2019   500      150
                                2019           TOP100


                                2019

     20
                                2019


                                2019




14
2019
                       2019



                2019



                2019
       (CFCA)

                2019




                              H   15
16
   2019




                                         2019
                 99.1                        6.1%
                                                 3.1%
5.7%    6.9%
53.9%                                    59.4%          5



                12.4%     12.0%    12.0%
                             40
                                57.8%                                                         9,525.15
        31.5                        3.4%                                           1,828.46
   29,150                                  CPI
2.9%    PPI              0.3%
                          60.6%
                    30,733                       8.9%         7,618.50
                                           1,352
   7             1,300
                                                                                  2,200.80
                                         2019                        42.22%
               M2                 8.7%                      82.48%
               12.3%                16.8
                                  25.6




                                                            274.37
                                                                          500   2019




                                                                                                 H       17
                                    e




                                                                           40
                    AUM             34,463.15                   20
           3,887.20                           12.71%
       2018      6.11%      2017    6.44%                                       H
                                                MAU       IPO
                36.44%
                                                 150.40
                          19.01%



       47,191                      18.49%


              AUM




                                                                     531
     4,713.84                                895.69



                                        50




18
                                   APP
                                                                        85%
       20            1,500                                              40%


 2.9



ETC
              APP                  +


                                                                                       +
                               +                           1.81


                      20                                          50%
                       4,000             90%                                          1.6
                                                                               98%
120                                                               50%
            97.67%


                                         FinTech
                                                                    3,460
                                         59.15%                    4.05%               1.33
                                                                                  50.45
                                                      22.94%                  2.57%
                                               0.38




                                                                                      H       19
            2019                                              1,781                       22.1%
                                                              69              644                   214%   162%


                                                                                                   294.3
     364.87                                                   11.9%


                     2.18
                7
                              34.5%                                           1,639.52
                                                              558.19                51.62%
            772.81                     4.96%                                3.34                3.22%
       0.11                                                    2.15
       99,056.00                           3.93%


                                                                                          1,154
                                                                      254                 28%
                                                        3
                                  6                            98,107                     810.8
       1.58%                  7                                 960                  33
                                                                                          1.7


     2,328.57                     9.29%
     1,440.83                     10.06%




                                                 10%
                                      5.79%                                                       2,196
                                                                            2.18                           52%
                                          30.11%                       6.8
     1.39



                      87.99                     7.00%
                                        22.38
            4.38%




     49,258.63                                     3,894.39
                8.58%                         364.87


20
                                      1.47%
          0.02
0.13                     171.77%




                 85%


                                                      2019   10




   5+N                                                             50             22.94%
                                                        2.57%              0.38
                                                                                      FinTech
                                                                                     IT              IT
                                                                                                IT


                                                                                           IT


                                                                           IT



                                 29


AUM
       (AUM)       34,463.15                                 1                            2.7
12.71%




                                              8.87%                                   96%
  15.49%                                      0.53
0.43
                        15.54%   17.20%                                 80.06
                        0.75   0.76                   270.12                          97.67%
                                                                 1.08




                                                                                                 H        21
                                                                                       11
                                                        (FORTUNE)      500
                                            150                   18         3
                         16.93%                 The Banker
     64.26%                                11         2018                             A
     4.48%                        (AUM)                  18


                                  97.98%         6
                       97.33




                                     2




              18.66%




                                   460




                                                             10                  200




22
                                          383.73                 3.53%
          740.73    8.05%                               151.68             5.39%

                              40,317.84                    2.22%
     35,495.10       10.28%

                                 594.69                     1.68%



                                          2.




                                                                         1,639.52
                                                            558.19          51.62%
1.                                                          10.44                    3.34
                                                   3.22%                 2.15
                                                   95                               2,272


                    +              +      87.22%




     16.93%        64.26%




                                                                                    H       23
     3.
                            +
             +                                                                   43.37
                                                                         9.10%
                                                                            516
                                                       4,000      3,147.66                                2019
                                                    1,500                                            2019
                       21.04%


     4.                                                           6.


                                      +    +                                                         29
                                  e


                                                 21
                                                                                 QDII/QFII


                                                                  10.30%                                             e
                           2.75
     83.47                                                             93,942.45                      5.40%


     5.                                                           7.
                                      20
                 40                              100
                  60                                                                                                     44.72
          330                                                                                             1,005.89


                                                   80%
                                                                                             95559


                                           LPR                                           45.07%




                                                                  291.24                     17.48%
                  607.91                   19.69%                                    255.85                      6.21%

                                                    19,699.22                            10.89%
          17,547.65                        7.28%                                             4.48%

                                                         185.74                          1.06%




24
                             (AUM)




1.                          (AUM)
                    +
                                    (AUM)
             150.40                           19.01%
                  2018     (12.38%) 2017      (12.11%)                                              27%
                          (AUM)             34,463.15                   23%
                        12.71%        2018    (6.11%)         70.4%                 AUM
2017    (6.44%)                                                                   31%


                                                         4.


2.




                                                                                                     47,191
                                                                             18.49%          2018     (11.09%)
                                                         2017      (6.21%)
        11,354.28                           12.69%       6,092.06                         18.27%          2018
                   133.44                                (9.58%)      2017(6.12%)
64.70
                                                         5.
                                                                                                              ETC


3.                                                             Sony PlayStation                     14



                                                                                 3.44                         APP
                                                                                               ETC


                                                               6,000                         11.42%
                                                                       2,568          2019
                                  PLUS




                                                                                                              H     25
                             7,180                        25      8.
                           1.20                     651.68
                                        29,483.27
           3.97%                                     4,673.87
                              7.48%
     2.38%                    0.86
                                                                                                             3,079
     6.                                                                                  162            27
                           ETC                                                  189             242
                                                                                               72.46%         0.90
                                   APP       ETC                                                        46.77%
                                                                                  3.26
                                              15,238
                     985                                                                       1.73
     22,409.16                                                          1,738


     7.                                                           9.


     2019    11     18
                                  APP                                           2018                          A
                                                                                      18
     ETC                                                                                         2019
                                                    8.8                                    20
                                                                                       6


                                   20                 1,500



     2,218.24                     36.44%             15
                    (CFCA)




                                                                       173.48                             69.53
                                             5.43

                                                      30,058.43                            6.52%
                   3.55%


26
                                                2.


                                                                              1,249
                                                1,887.11
                                                     125
1.                                                                                                  5.28
                                                                                             18,398.96
                                                                                                 36.68
PTA                                                                          25.42
                                                11.26                                            6,472.85




                                                                      30,058.43
                                                6.52%                                       3.55%
                    1,999.42
     274.11                                     3.



                1,130             246
                                  965                                            2,745.47
          243                                                   1,569.59
                                                       15.12               30.64%
                                                                      8,959.20
                                                     1,383.01              18.25%


                                                4.




                               100%
                  97.98%                               1,592.94
                                        97.33   14.70                                 1.11
                                         829


                                                2018


                                                                                            11
                                                                     2018




                                                                                                     H      27
     1.

                                                                   63.63                 15.54%
                  0.75                8.23%

                                                                   11,640.18                      8.87%
                                  0.53               11.75%

                                                                      7.61                   0.20%




                         21,760.79
          0.32
     1,138.79                                                                              CIPS
     360.91                                                                                                    2.4
                                                                                   16%


                                              2019



                                  17                          22
                                                       68              22,189.63                    11.51%
                         127                     1,058                           1.31                 17.11%
                            32                   114                           182.29                        5.81%
                      234                             31                       99.43                  112.59
                 62              26              81




28
2.


                                                                            55.61                   17.20%
                           0.76             7.20%

                                                         4,247.38                         15.49%
                         0.43             4.29%




                                                                        5                      11
                                                                             6
                                                                         4
                                                                                                    12.60%
                                                                    13.23%



                         2,475.25
                         1,549.88                                                                                  56
       249                  428                                                  40                   314.31
                                                                             236.82


                                                                                                      2019     6


                                                 (AUM)
     7,751.49                                                                       1,102.05




             2/70                         8/86
       11/109       10                                   20
                                    40%
                            2,201




113                                  19%




                                                                                                                        H   29
     1.
          882.00         21.33                 2.48%




                                 2019                  2018
                             144,083               130,908
                                 88,774                82,147
                                 43,625                41,237
                             232,857               213,055
                             (51,954)                  (43,454)
                                   (270)                   (60)
                             (11,432)                   (6,722)
                             (81,001)                  (76,752)
                             (66,560)                  (64,040)
                                 88,200                86,067
                             (10,138)                  (11,902)
                                 78,062                74,165




                      2019
                                        (%)               (%)
                   144,083          61.88               10.06
                    43,625          18.74                 5.79
                    15,936              6.84             (6.80)
                      313               0.13              7.93
                      414               0.18            82.38
                    11,687              5.02            56.22
                    16,799              7.21              6.24
                   232,857         100.00                 9.29




30
2.
                                 1,440.83                      131.75
            61.88%




                           2019 12 31       12                2018 12 31         12


                                                 (%)                                   (%)


                      810,744      11,691        1.44    892,407        13,048        1.46
                      820,846      24,167        2.94    791,264        24,945        3.15
                     4,969,586    242,948        4.89   4,625,409   225,422           4.87
                     3,124,000    145,053        4.64   2,974,243   135,890           4.57
                     1,632,315     90,667        5.55   1,507,695       82,821        5.49
                      213,271       7,228        3.39    143,471         6,711        4.68
                     2,498,842     88,647        3.55   2,383,808       85,449        3.58
                     9,100,018    367,453        4.04   8,692,888   348,864           4.01
                      812,366                            662,259
                     9,912,384                          9,355,147


                     5,919,435    139,153        2.35   5,668,198   128,589           2.27
                     4,016,938     92,749        2.31   3,905,635       86,677        2.22
                     1,902,497     46,404        2.44   1,762,563       41,912        2.38
                     2,027,770     57,650        2.84   2,066,506       66,788        3.23
                      764,402      26,567        3.48    575,704        22,579        3.92
                     8,711,607    223,370        2.56   8,310,408   217,956           2.62
                     1,200,777                          1,044,739
                     9,912,384                          9,355,147
                                  144,083                           130,908
     1
                                                 1.48                                 1.39
            2
                                                 1.58                                 1.51
     1, 3
                                                 1.67                                 1.56
            2, 3
                                                 1.77                                 1.68



1.
2.
3.




                                                                                      H      31
                     10.06%           1.48%            9
     1.58%   7                                         4         6




                                               2019
        %                     1-3        4-6               7-9           10-12
                               1.48       1.46              1.45            1.49
                               1.59       1.56              1.56            1.62
                               1.67       1.65              1.64            1.69
                               1.78       1.75              1.75            1.82




                                              2019    2018




                                         (1,192)            (165)         (1,357)
                                              932      (1,710)              (778)
                                        16,761               765          17,526
                                         4,118              (920)          3,198
                                        20,619         (2,030)            18,589


                                         5,703             4,861          10,564
                                         (1,251)       (7,887)            (9,138)
                                         7,397         (3,409)             3,988
                                        11,849         (6,435)             5,414


                                         8,770             4,405          13,175


                          131.75
             87.70                                               44.05




32
(1)                                                (2)
                                                                                                   2,233.70
3,674.53                         185.89                                  54.14                 2.48%
     5.33%
                                                   A.
66.12%       24.12%    3.18%
                                                                                   1,391.53
A.                                                           105.64                8.22%
                                                         62.30%
                                                                                           2,512.37
2,429.48                         175.26                                        8
     7.77%
3,441.77                                           B.


B.                                                                      576.50
                                          886.47   91.38              13.68%
                         31.98       3.74%                                                    39
                                      1,150.34
                                                   C.


C.                                                      265.67                         39.88
                                                   17.66%
                                                             1,886.98
                 116.91                    13.57
              10.40%
                        816.63


D.


                       241.67
7.78             3.12%
                                     21




                                                                                                       H      33
     3.


                                                           436.25
          23.88      5.79%




                                                              2019             2018
                                                               21,050           20,114
                                                               14,400           12,524
                                                                   4,337            4,424
                                                                   3,098            2,777
                                                                   2,520            2,461
                                                                   2,024            2,167
                                                                    240              206
                                                               47,669           44,673
                                                               (4,044)          (3,436)
                                                               43,625           41,237


                             210.50               9.36      4.65%



                             144.00               18.76     14.98%



                              43.37               0.87     1.97%


                             30.98              3.21      11.56%


                              25.20               0.59     2.40%


                              20.24               1.43     6.60%


     4.
                                       519.54                              490.81
                  65.85       15.50%




34
5.
                                  665.60                          25.20                 3.94%
           30.11%          1.39
     30.11%      2




                                                                            2019                    2018
                                                                            32,927                  29,995
                                                                            25,528                  28,368
                                                                                8,105                5,677
                                                                            66,560                  64,040




6.
                                    101.38                              17.64              14.82%
        11.49%       25%




1.
                                    99,056.00                                      3,744.29
3.93%




                                             2019    12   31                     2018     12   31
                                                                 (%)                                   (%)
                                       5,183,653                52.34       4,742,372                49.76
                                       3,005,843                30.34       2,821,909                29.61
                                           760,185               7.67           840,171               8.81
                                           648,488               6.55           848,067               8.90
                                           307,431               3.10           278,652               2.92
                                       9,905,600               100.00       9,531,171               100.00




                                                                                                      H      35
     (1)


                 53,042.75                                4,500.47                 9.27%
                              4,242.94                10.01%




                                               2019      12    31                   2018      12   31
                                                                       (%)                                 (%)
                                             3,346,476                63.09       3,061,915              63.08
                                             1,189,543                22.43       1,170,200              24.11
                                             2,156,933                40.66       1,891,715              38.97
                                             1,754,765                33.08       1,635,627              33.69
                                             1,135,428                21.41       1,007,528              20.75
                                              467,387                  8.81        505,190               10.41
                                              151,950                  2.86        122,909                2.53
                                              203,034                  3.83        156,686                3.23
                                             5,304,275              100.00        4,854,228             100.00


                                         33,464.76                                     2,845.61
     9.29%                             0.01               63.09%                                         193.43
                         2,652.18                                     17,547.65
     1,191.38   7.28%                                          0.61               33.08%




                 5.06%    7.45%     22.42%                    36.03%     15.96%     8.78%




                                               2019      12    31                   2018      12   31
                                                                       (%)                                 (%)
                                             1,844,304                34.77       1,554,652              32.03
                                              943,076                 17.78        895,738               18.45
                                             2,516,895                47.45       2,403,838              49.52
                                             1,926,508                36.32       1,732,818              35.70
                                              590,387                 11.13        671,020               13.82
                                             5,304,275              100.00        4,854,228             100.00




36
 2019   1    1                                                                   125,540
                                                                                  49,081
                                                                                  (1,329)
                                                                                 (41,983)
                                                                                   2,688
                                                                                      55
 2019   12       31                                                              134,052


(2)
                      30,058.43                                  1,839.34
6.52%




                                               2019   12    31      2018    12     31
                                                      2,585,678             2,369,521
                                                       420,165                   452,388
                                                      3,005,843             2,821,909




                         2019      12   31                   2018      12   31
                                               (%)                                   (%)


                        406,498               13.52         376,386                13.34
                       1,929,689              64.20        2,000,505               70.89


                        669,656               22.28         445,018                15.77
                       3,005,843             100.00        2,821,909              100.00




                                                                                    H       37
                          25,856.78                               2,161.57
     9.12%




                               2019     12   31                2018      12   31
                                                     (%)                              (%)
                            1,788,034              69.15     1,511,839              63.81
                               29,797               1.15       34,651                1.46
                              634,303              24.53      696,168               29.38
                              133,544               5.17      126,863                5.35
                            2,585,678             100.00     2,369,521             100.00


                        6,343.03                                   2,786.09
             3,556.94                 43.92%      56.08%




                                                       (%)
     2018                          6,909              4.99    24/01/2023             1.03
     2017                          6,590              4.39    08/09/2027             0.96
     2018                          6,420              4.82    24/01/2021             0.95
     2017                          5,890              4.44    09/11/2022             0.86
     2015                          5,863              3.74    10/09/2025             0.89
     2018                          5,010              4.98    12/01/2025             0.74
     2018                          4,420              4.83    22/01/2021             0.66
     2018                          4,400              4.97    29/01/2023             0.66
     2018                          4,380              4.53    07/02/2020             0.65
     2017                          3,630              4.14    11/09/2020             0.53




38
(3)




                                                                          2019           12   31      2018           12   31
                                                                                              907                         952
                                                                                              (148)                       (128)
                                                                                              759                         824


2.
                                          91,046.88                                                2,788.25
3.16%                                         2,805.81                     4.90%
65.96%                1.10                                                                              1,796.70
      16.31%                     10.12%                            2.36



                                                                                                   60,050.70
               2,805.81          4.90%                                                               67.14%
      1.76                       32.80%                         1.77
      43.27%              0.71                                  56.67%                         0.70




                                               2019
                                                  4,031,784
                                                              12    31    2018
                                                                             3,944,098
                                                                                         12   31      2017
                                                                                                         3,856,119
                                                                                                                     12   31
                                                              4,031,784                  3,944,098                   3,856,119
                                                              1,835,688                  1,748,857                   1,852,676
                                                              2,196,096                  2,195,241                   2,003,443
                                                              1,969,922                  1,776,488                   1,685,792
                                                               762,669                    687,393                     655,559
                                                              1,207,253                  1,089,095                   1,030,233




                                                                                                                          H       39
                       1,677.35                           757.57


              825.45                 2,064.37



              818.08                   183.32



              867.28                 1,002.04




     1.




                          2019                     2018
                                        1                               1


                       13,631      23,065       12,136             21,765
                       (1,528)      6,651       (3,909)             7,128
                       33,487      90,115       32,720             75,502
                       24,554      42,273       22,249             39,041
                        9,352      18,925        6,610             17,445
                        8,932      14,558        7,899             13,285
                         (228)     37,270        8,362             38,889
          2
                       88,200     232,857       86,067         213,055



     1.


     2.




40
2.




       2019      12   31               2018      12   31


     1,064,499             689,601    994,799              619,891
      306,599              212,871    301,526              205,989
     2,126,127        1,830,275      2,040,424        1,710,884
     1,363,673        1,106,903      1,292,776             941,511
      661,266              532,796    652,735              480,670
      465,096              391,517    424,431              355,681
       17,810              540,312     17,798              539,602
     6,005,070        5,304,275      5,724,489        4,854,228


3.




           2019                            2018
                              (%)                              (%)
      232,857               100.00    213,055               100.00
      104,712                44.96     97,090                45.57
       88,686                38.09     77,957                36.59
       19,598                 8.42     23,885                11.21
       19,861                 8.53     14,123                 6.63
       88,200               100.00     86,067               100.00
       38,373                43.51     37,065                43.07
       29,124                33.02     24,790                28.80
       17,348                19.67     21,230                24.67
        3,355                 3.80      2,982                 3.46




                                                              H      41
                             2014
                                       2018
                                  14.83%                 12.85%                   11.22%




                                                                                 689,489       606,296
                                                                                 789,546       706,166
                                                                                 911,256       822,709
                            (%)                                                      11.22         10.82
                      (%)                                                            12.85         12.61
                (%)                                                                  14.83         14.69



     1.
     2.




                                            2019



                                     2015    1
                7.43%




                                                      2019           2019         2019          2019
                                                    12    31        9   30       6   30        3   31
                                                     789,546        771,897      713,196       715,124
                                                   10,631,020     10,655,770   10,594,418    10,490,765
          (%)                                             7.43          7.24          6.73          6.82




42
(1)




 1.     30,730     1,389      28       –     20,937
 2.


       376,386     5,571        –     –    406,498
 3.


       445,018     2,250    2,173    160     669,656
 4.
           494        (1)       –     –            –
 5.
       184,184         –   (304)    346     235,414
      1,036,812    9,209    1,897    506    1,332,505
         7,899        31        –     –      7,894
      1,044,711    9,240    1,897    506    1,340,399


       (67,770)   (7,982)    (30)      –    (73,841)




                                                 H        43
     (2)


                              2019   12   31                        2018      12    31




                       2,173,598     15,784    (20,423)    2,541,252          26,441      (25,640)
                       3,826,987      5,153     (6,001)        831,692           4,289        (2,465)
                       6,000,585     20,937    (26,424)    3,372,944          30,730      (28,105)


     (3)


                                                           2019    12    31       2018   12     31
                                                                  1,472,170              1,456,218
                                                                        55,864                58,440
                                                                    736,039               759,994
                                                                    139,948               141,137
                                                                    268,812               268,097
                                                                    271,507               228,550
                                                                                              12,345
                                                                        60,310                66,968


     (4)
       .                                                            46.00
           9.47                                           22       23
       .
       .


       .
                  42                                      43
       .




44
 2019



     5G




        2019




                                  8
                    4        31
 2019




               5G       5G
5G         +




                                      H   45
                                     2.
                            5G                           +           +

                                 -
            -

                                                                              7   24


                                                 95559


                     2019

                                     3.
                                                             +


                                                                 378.65




                                          21.4


                                                                         70
                                                  45
     2019   11




     1.
                                     4.
                 +    +




46
5.                        2.


                                 ETC




6.
                          3.
       ETF   MOM



                   QDIE
QFLP


7.


                                       144
                                                 32
                                             3




1.




                          2019   11




                                                      H   47
     4.                                                                         3


                                                                                           3.9
                                  APP
                        POS       NFC



                                                                                          80%
                                                                    100%


                                        8.


                                             2019    11


                                                                                    20
                                             1,500
     5.                                                                    +
                  +     +                                           15


                                               12                    (DAU)     2018
                                               400                                    (MAU)
                                               36.44%
                                        30.27%       18.45%


     6.
                                                          8.8




     7.
                  APP


                            APP
          6,077                                       ATM


                                   50




                                                                         110        API
                                                H5                    10
                                        ISV                                           4,000
                             62                                 1

48
1.




2.
                       0-5
                                          LPR
                                                    4.
     LPR    5                LPR
                   1     LPR                                    2


                                              G10



           FT                EUR/USD


                                                         2019
3.
                                       1901
                        1902
                                   1901


                                                            2




                                                                    H   49
     1+4+2




50
                                                                           1




                                                                           632.9
        419.8




                            780.43                  1.47%
55.31    0.02




                  2019 12 31              2018 12 31             2017 12 31
                                 (%)                     (%)                         (%)
                5,111,715       96.37   4,662,605      96.06   4,378,840           95.62
                 114,517         2.16    119,111        2.45    131,910             2.88
                5,226,232       98.53   4,781,716      98.51   4,510,750           98.50
                  16,963         0.32     13,711        0.28     18,723             0.41
                  42,508         0.80     38,456        0.79     24,865             0.54
                  18,572         0.35     20,345        0.42     24,918             0.55
                  78,043         1.47     72,512        1.49     68,506             1.50
                5,304,275      100.00   4,854,228     100.00   4,579,256       100.00




1




                                                                                    H      51
                   2019 12 31                                  2018 12 31


                      (%)                  (%)                     (%)                (%)
     3,346,476       63.09    59,443    1.78      3,061,915      63.08   57,147      1.87
     1,754,765       33.08    18,574    1.06      1,635,627      33.69   15,340      0.94
     1,135,428       21.41     4,038    0.36      1,007,528      20.75    3,863      0.38
       467,387        8.81    11,135    2.38        505,190      10.41    7,683      1.52
        55,560        1.05     1,647    2.96         31,871       0.66    1,947      6.11
        96,390        1.81     1,754    1.82         91,038       1.87    1,847      2.03
       203,034        3.83        26    0.01        156,686       3.23       25      0.02
     5,304,275      100.00    78,043    1.47      4,854,228     100.00   72,512      1.49


                         594.43                      1.78%                    0.09
       185.74                      1.06%




                     2019 12 31                                 2018 12 31


                        (%)                 (%)                    (%)                (%)
       3,346,476      63.09    59,443      1.78    3,061,915     63.08   57,147      1.87
         637,943      12.03     8,665      1.36      573,151     11.82    5,013      0.87
         601,143      11.33    24,711      4.11      581,412     11.98   26,642      4.58
         508,863       9.59     2,428      0.48      413,716      8.52    1,002      0.24
        284,797        5.37       124      0.04     263,235       5.42      111      0.04
        264,495        4.99       877      0.33     216,536       4.46    1,008      0.47
        221,381        4.17    11,601      5.24     246,706       5.08   13,733      5.57


        215,642        4.07     1,210      0.56     186,117       3.83      845      0.45
        135,998        2.56     2,099      1.54     114,577       2.36    1,613      1.41
        117,555        2.22     2,999      2.55     119,091       2.45    2,877      2.42
        107,865        2.03        11      0.01      98,342       2.03        –        –
         96,875        1.83       728      0.75      89,436       1.84      392      0.44
         93,314        1.76     2,515      2.70      96,428       1.99    2,486      2.58
         32,259        0.61     1,051      3.26      34,486       0.71      571      1.66


          28,346       0.53       424      1.50      28,682       0.59      854      2.98
       1,754,765      33.08    18,574      1.06   1,635,627      33.69   15,340      0.94
         203,034       3.83        26      0.01     156,686       3.23       25      0.02
       5,304,275     100.00    78,043      1.47   4,854,228     100.00   72,512      1.49




52
                        2019     12   31                                  2018    12     31


                               (%)                      (%)                      (%)                (%)
             540,312      10.19       11,133        2.06       539,602      11.12        7,681     1.42
             689,601      13.00        5,506        0.80       619,891      12.77        7,734     1.25
             212,871        4.01      13,826        6.50       205,989       4.24        8,668     4.21
            1,830,275     34.51       21,573        1.18      1,710,884     35.24      21,895      1.28
            1,106,903     20.87       14,419        1.30       941,511      19.40      14,941      1.59
             532,796      10.04       10,373        1.95       480,670       9.90      10,329      2.15
             391,517        7.38       1,213        0.31       355,681       7.33        1,264     0.36
            5,304,275    100.00       78,043        1.47      4,854,228    100.00      72,512      1.49




                                        2019       12    31                  2018        12   31
                                                                (%)                                 (%)
3                                       28,923                  0.55         25,843                0.54
3       1                               28,618                  0.53         32,079                0.66
1   3                                   23,661                  0.45         21,891                0.45
3                                          9,318                0.18             9,351             0.19
                                        90,520                  1.71         89,164                1.84


                        905.20                                   13.56                   1.71%
    0.13        3                              615.97                                     17.24




                                                                                                   H      53
                  2019     12   31            2018      12   31
                                       (%)                           (%)
                   7,634               0.14     9,415               0.19
                   1,949               0.04     3,617               0.07




         %                           2019     2018                2017
                                       1.71      1.85               2.09
                                      29.76     30.01              21.62
                                      42.76     88.62              53.59
                                      10.92     15.36              26.86




                                      4.08%
         17.02%




                                              2019      12   31


                                                                    (%)
     A                                         37,160               0.70
     B                                         29,300               0.55
     C                                         15,211               0.29
     D                                         14,579               0.27
     E                                         12,302               0.23
     F                                         12,000               0.23
     G                                          9,850               0.19
     H                                          9,788               0.18
     I                                          7,600               0.14
     J                                          7,290               0.14
                                              155,080               2.92




54
                                2019




          (VaR)        (SVaR)
      1           10
99%




                                       H   55
                                                       2019    12   31      2018   12   31      2017   12   31
               %                                ≥25                72.92               68.73               58.86




                                                                              2019
       30                                                     110.02%                    1.31


                                                 30


                                                               2019
                                                                     2019



     2,000
        100%                        2019
                          120.69%


                      92                      4.59




                               2,000
                                       100%
                   2019
     111.33%                2.07




56
                                   2019




     2019                                 2005    8
                         2


                   65%       30%   5%


                                          46.05
                    36.29
IT
            5.89




                                            H         57
                                                         343
                         223           111                           2007     12                                    140
     9
                 4



                                                                                                        2,531.19
                                                                                  248.05
                                                                     30.21


                                                                                                240                36
                                     2007    10                                      95%                      102
                         57.65                                  42.5%
                                 85%      15%



                                                (QDII)                                                      2010    1
                                                                                           51
                                                                                  62.50%    37.50%
                                 132.99
         (AUM)        7,751.49
            11.38
                                                                                                                    553.56
                               236                                                     67.10
     140             59.32%               148                              4.63
     85                  3
     98.73%                                                                                     1,664
                                                                     627                              453
                                                               211                   1,140                    313



                                                                                                                     1,300
                                                                                       30




58
                                             1998     6    3
                                   2007      5    2                        2019    6               80
                                      2017    5     19


                              73.14%                                                               81.77
                                                                                 80.89
                                                                   8,911.54


                                                  2020     3                             142
25                                                                         51.4%
                                                                   99.3%


2000     11                       4


  7.80                     5.65
        1,068
                                                                                                           2008   9
                             39                                2                           6,000
                             87%                                         61%
         54%
                                                                                                           2010   4
                                                                                           1.8
                                                                     51%
               2017   12                                 100
                                                                                                             2011
                                                                     5                           1.5
                           378.50                                          51%
101.54                                            1.74
                                                                                                           2012   9
                              44                                                           1.5
         56.8%                                                       51%
97.7%




                                                                                                             H        59
                                   80.33
                    6.77
     69.67                 46.15



             2020




       2020




                                           AUM+MAU




60
                                                           2019



                                                                    1+1



                        1+1
742.26

                                             670
               160.17
378.96

                                        19                 221.35
          21                     23.1

                                                   (RES)            TCE



                                   25    D
                                                       1




                              

                                                      810
 32,211




                                                                     H    61
    2019 12 31


                    (%)
             –        –
74,262,726,645    100.00
39,250,864,015     52.85
             –        –
35,011,862,630     47.15
74,262,726,645    100.00




                            (%)




                                  H
                         H   14,135,636,613   19.03%




A   H   12,909,011,166         17.38%
H
    1
A       A   (%)   (%)




    1
H       H   (%)   (%)
          41                               1   2020   2   29




                                    (%)
                 – 100,000,000    22.22                       –
                 –   20,000,000    4.44                       –


                 –   20,000,000    4.44                       –
                 –   20,000,000    4.44                       –
     5
                 –   20,000,000    4.44                       –
                 –   20,000,000    4.44                       –
                 –   18,000,000      4                        –
         7,000,000    18,000,000      4                        –
                 –   15,000,000    3.33                       –
                 –   15,000,000    3.33                       –



1.
2.
3.




                                                                    H   67
                                                                              (%)
     DB Nominees (Hong Kong) Limited                      – 122,500,000    100.00                           –



     1.
     2.   DB Nominees (Hong Kong) Limited                                      Euroclear   Clearstream
          122,500,000                                  100%
     3.
     4.




                                            2019   4   29
                                                                               136,111,111
                        5%                                           122,500,000                                  10%
                              13,611,111                                    2019     7     29
                3.9%                                        1,755,000,000                   2019   9     9




                                                   2019     9   9                    1,755,000,000                3.9%
                                                   2019     7   29                   136,111,111                  5.0%
                                                   2018     9   7                    1,755,000,000                3.9%
                                                   2018     7   30                   136,111,111                  5.0%
                                                   2017     9   7                    1,755,000,000                3.9%
                                                   2017     7   31                   136,111,111                  5.0%




68
22            37
     9   32




                   H   69
          15




               56   2018   8    2021
               60   2015   10
               55   2013   8
               54   2017   8
               51   2017   8
               57   2019   10
               54   2019   8
               45   2019   8
               47   2016   8
               66   2014   10
               64   2014   9
               65   2016   10
               65   2017   11
               65   2018   8
               62   2019   12



     1.
     2.




70
                                                                                                              2013       8
                    2020       1                                                            1986      8       2013       5
                                                2018       8       2020
     1                                             2019            4
2020       1
2018       8         2019          12                          2016           1995   10   1996   10
12         2018          6
         2014       7        2016       11
                    2015       10        2018          6
                                                           2016        9      1986
    2018        6                                                             2015
                    2003       8        2014      5


                                                                                                              2017       8
                             1988       7         2003         8                             1988         8    2017          6



                                                               1988




                    2015           10
2010        12                                                             1988                                  2008
    2017       1                                               2004
8         2010       12                                        2002
11         2004          8
2002       4            2002       11
         1998       11         2002         4


           2003



                                                                                                                     H           71
                                                                                                                        2019        8
                        2017       8                                                                            2018          9
         2014   8        2017      6
                                   2013         12      2014                  2001      8               2018   9
     8
         2000     6         2013       12
                                                     2011     11              1989          8           2001        8
         2013   11
            1990        8      2000         6


                        1990                                                  1989
                      2007                                                2008



                                                     2019     10
                                                2019    11            2019       8
                                                                   2019   2
         2013     8         2019       10                                                           2005       12           2019    2
                                                       1986
                                   1986         7      2013    7                                2005       9        2005       12


                                                                   2000   9          2005       9


                1986                                                                  1997          7      2000         9
           1994




                                                                                                                        2002




72
2016   8                                   2015          2014        9
 11
           2012   10        2015   11
                                   2009    6               1986          1
2012   10                                                                                       1984       9
2005   3      2009      6                            1985       12
                                   2001    7
2005   3
       1994   7        1998   9
                                   2001                                          1984
                                                                 1989


                                        2014   10


                                                    2016    10
                   1983                             2015    7                           1937



                                                                                                       2011
                                                     4      2015             2
       1997
   2004



                                                                                          1978         1985
                                                         1991
                                                                                         2001




                                                                                                       H       73
                                                                                      2019
                                 2017        11                    12
                                  1985       6
                           2015     6                                          1993


                             2011            2015      6
                                            2007       2012
                                                            1998
        2015                                                            1993
     1984    12           1985     6
        1984         12      1986        6
                             1982       9         1984     10
                                                   1979    9
     1980    8


                                                       1982




      2018       8
      2012       11         2015    6
            2007       8         2012       11
                     1986     7         2007       3




            2001
                          2003




74
10




     51   2020   3    2021
     52   2017   6
     66   2014   6    2019
     65   2016   6    2021
     49   2017   10
     52   2019   6
     59   2004   11
     56   2010   8
     55   2018   10
     56   2019   6




                             H   75
                                                                       1999       11         2008    7
     2020   3                                  2019       4


     2015   10         2019       4



                                                                                       DPS
                                          2011       10           PTINDOSPECENERGY
     2015   10                                                                                                            2002



                                                                                                               2014       6
                                                                                                    2011   1           2013       7
                1990       8      2011   10                                                                            2007
                                                                  2     2011       1
                                                                             2004       10      2006       9
                                                                                                    2003       2       2004
                                                                  10                                               1998       1
                               1990                                   2003    2
                           2009           HEC                                          1988     5        1998      1
     EMBA


                                                                                   1981         1988       5
            2017       6                              2016                                                                1986
      10                                                                1977           1981
                                  2009   10      2018         2          1977
                                              2008    7                1996
     2009   10




76
                                                                                                           2019           6
                       2016       6
             2006      3      2015         7
                                            2000        7
2005    12                                                                                            China Journal of
                                                                 Accounting Studies



                                      2000         6
                            1997       7           2000     6                                            2004         5
                                                       1988      2015       6
12      1997       6
                              1984         12          1988
11
 1984


                                                                         1997
                                           2017        10
                               2000            4
                                                                 2004      11                                     2016
     2014     12       2018       1                              7                                     2015       6
             2002      9      2003         9                                                                  2005        3
                                                                     2016       7                                     2004
               (CCSEP)                                    2009       11                                  2003         8
 8      2010       1                                             2004       10
                                                                                                  2000        7       2003
                            2018       8           2019     7        8
                                                                                    1997   2      2000    7
       2014    10          2015       12                                                       1984
                                                       1998                                2009
                                                                                               2018

                                                                                                                      H       77
                                                          2010         8
                                              2019        4                    2019       6                                        2020
                                                                       2015    2
         1          2019          4                                                                                         2006       7
                                                                               2020       2
                                                          2018         7
     2019       2          2009          11          2015         1
                                                                  2010     4
             2014     9               2004    10      2009         11
                                                   2004       4        2004                    2007       4     2007       10
         10                                               2001        5                                        1997    5        2006       7
     2004       4                                                      2003
         4      2004          3                                    1997
     10         2001          5
                                                                                              2001    4        2002    3
                                                                                                                                1985       7
         1986
                                                                                   1997       5


                                                                                                              2009
     2018       10                                                 2018
                                                                               EMBA
     8                                                    2011         9
     2018       8                                         2003         5
     2011       9
                                      2006    5       2008         6
     1994       12         2003          5


                                                                   2002
     4        2003        3                                       1993
     4        1994        12
                                  1988
                           1999




78
       8




                      60   2010   12    2022       10
                      52   2019   9    2022    9
                      51   2019   1    2022    1
                      57   2018   7    2021    7
                      57   2018   4    2021    4
                      54   2018   9    2021    9
                      54   2018   9    2021    9
                      66   2013   3    2022    3



1.
2.   2019   12   13


3.




                                                        H   79
                                                               2019    1                                 2016   5      2019
                                                                 1
     2019    9                            2014         5                                                      2007    3
     2019    7                                          2013   2016 5
       12        2014 5                                           2005         7        2007 3
                 2011 1        2013     12                                             2004 2   2005 7
                                      2005        1    2011                              2001 3    2004 2
         1                                                                                  1999 10    2001                   3
             2007    2     2008       1                                                            1998 5
                                                               1999 10
                                1999      4           2005         1988 7               1998     5
     1
                    1998   4      1999        4                2014
                                                       1994
         7   1998    4
                                             1993      7       2018 7                                    2017 2    2018
     1994    7                                                   7                                         2016 12
                  1993                                         2018 6
                                                                                                 2010 1              2016
                                                               12                                  2004 9              2010
                                                                 1
                                                                      1991         5      2004       9




                                                                                               1989       6     1991 5
                                                                                                              1988 4
                                                               1989    6
                                                                                                                1987      7
                                                                1988       4
                                                                                   1987



80
2018   4                                                 2018  9
       2015    10      2018 4                                   2018 8
              1999    12   2015        10                  2019 6
                                                             2014 7    2018 11
                                            1999                          2016 2    2016
3    1999 12                                          9                         2000 11
    1987 8   1999           3                           2014 7



                                     1984    7               1989    8       2000   11
1987   8
                     2006


                                                                  1989
                                                                1998
                       2018     9


                                     2018    2
2018    9                                              2013 3
                                                     1989 6   2013       3
2016    11     2018    2


       2016   3       2016      11
                                            2015
9      2016 3
        CEO 2004       10       2015    9
                                       CEO    2002              1984
  7      2004 10
1995    9    2002 7                          IT
          1991 4    1995         9
                 1991



                                                                                         H   81
     2019   12   13


                      2020   1   16




                                      2019   10    2021
                                      2019   8
                                      2019   8
                                      2019   12
                                      2020   3
                                      2019   6    2019    9
                                      2019   6    2021
                                      2019   6
                                      2019   9    2022    9
                                      2019   1    2022    1




                                      2013   11    2019       4
                                      2005   8    2019    6
                                                   2019       1   2019   8
                                                   2017       9   2019   8
                                      2016   8    2019    8
                                      2016   8    2019    6
                                      2016   10    2019       6
                                      2013   8    2019    6
                                      2014   6    2019    1
                                      2010   8    2019    6
                                      2016   6    2019    6
                                      2016   6    2019    6
                                      2016   6    2019    6
                                      2019   6    2019    9
                                      2016   6    2019    6
                                      2018   9    2019    3




82
57.90    20.02    77.93    –   A        0    0        0
                                H   100,000   0   100,000
52.11    18.28    70.40    –   A    80,000   0    80,000
                                H    20,000   0    20,000
67.20    17.83    85.03    –   A    80,000   0    80,000
                                H    50,000   0    50,000
67.20    19.11    86.31    –   A    20,000   0    20,000
                                H        0    0        0
67.20    19.11    86.31    –   A    20,000   0    20,000
                                H        0    0        0
    –       –                 A        0    0        0
                                H    49,357   0    49,357
    –       –       –        A        0    0        0
                                H        0    0        0
    –       –       –        A        0    0        0
                                H        0    0        0
    –       –       –        A        0    0        0
                                H        0    0        0
29.22        –   29.22    –   A        0    0        0
                                H        0    0        0
29.22        –   29.22    –   A        0    0        0
                                H        0    0        0
28.17        –   28.17    –   A        0    0        0
                                H        0    0        0




                                                   H        83
      28.17       –     28.17    –   A       0    0       0
                                       H       0    0       0
          –      –         –   –   A       0    0       0
                                       H       0    0       0
       0.58       –      0.58    –   A       0    0       0
                                       H       0    0       0
          –      –         –        A       0    0       0
                                       H       0    0       0
          –      –         –        A       0    0       0
                                       H       0    0       0
          –       –        –   –   A       0    0       0
                                       H       0    0       0
          –       –        –   –   A       0    0       0
                                       H       0    0       0
      23.17        –    23.17    –   A       0    0       0
                                       H       0    0       0
      13.72        –    13.72    –   A       0    0       0
                                       H       0    0       0
      85.34    16.91    102.26    –   A   40,000   0   40,000
                                       H   20,000   0   20,000
      84.05    16.91    100.96    –   A   60,000   0   60,000
                                       H   20,000   0   20,000
      79.99    16.91     96.90    –   A       0    0       0
                                       H       0    0       0
      40.80     8.62     49.42    –   A   25,000   0   25,000
                                       H       0    0       0
      21.71     8.15     29.86    –   A       0    0       0
                                       H       0    0       0
      52.11    19.57     71.68    –   A       0    0       0
                                       H       0    0       0
      52.11    19.58     71.69    –   A   50,000   0   50,000
                                       H       0    0       0
     100.00    16.01    116.01    –   A   66,100   0   66,100
                                       H   21,000   0   21,000
     100.00    17.83    117.83    –   A   50,000   0   50,000
                                       H   30,000   0   30,000




84
100.00    17.83    117.83    –   A        0          0         0
                                  H    50,000         0     50,000
     –       –        –        A        0          0         0
                                  H    30,000         0     30,000



 14.48     4.49     18.96    –   A   250,000         0    250,000
                                  H    50,000         0     50,000
     –       –        –        A        0          0         0
                                  H        0          0         0
 30.40    10.49     40.89    –   A    96,000         0     96,000
                                  H    20,000         0     20,000
     –       –        –        A        0          0         0
                                  H        0          0         0
     –       –        –        A        0          0         0
                                  H        0          0         0
     –       –        –   –   A        0          0         0
                                  H        0          0         0
     –       –        –   –   A        0          0         0
                                  H        0          0         0
  4.83     1.66      6.49    –   A   130,000         0    130,000
                                  H    50,000         0     50,000
     –       –        –   –   A        0          0         0
                                  H         0         0          0
     –       –        –        A         0         0          0
                                  H         0         0          0
     –       –        –        A         0         0          0
                                  H         0         0          0
     –       –        –        A         0         0          0
                                  H         0         0          0
     –       –        –        A         0         0          0
                                  H         0         0          0
 41.66     8.29     49.96    –   A    70,000         0     70,000
                                  H         0         0          0
 24.99     4.27     29.26    –   A    71,300   (10,000)    61,300
                                  H         0         0          0




                                                            H        85
     1.    2019
                            2019
     2.
     3.                                                                      1,432.67




                                              H   98
                                                                    XV
                                                  XV
                                        352




     1/3




                               87,828                      85,324               2,504
                           3,284                               30,008
                   543      0.64%                 15,790            18.51%
                  13,675   16.03%




86
                                                 2,537

                                    29.41%                                                         12.55%


                                                                                                        2.83%

29.88%


                                                                                                            13.10%

                                              9.22%




         6.37%                           7.48%
                                                           71.52%
              1.79%
                  3.05% 6.26%   6.53%




                                                                  2019    12        31


                                                           (%)                             (%)                         (%)
                                        1,219,762         12.31           458             14.55       11,344          12.92
                                          344,260          3.48           377             11.98        8,898          10.13
                                        2,814,349         28.41          1,103            35.05       33,902          38.60
                                        1,519,238         15.34           662             21.04       18,276          20.81
                                          708,382          7.15           478             15.19       10,018          11.41
                                        1,100,223         11.11            68              2.16        2,504           2.85
                                        4,029,099         40.67                1           0.03        2,886           3.28
                                        (1,829,713)      (18.47)               –             –             –            –
                                        9,905,600        100.00          3,147           100.00       87,828         100.00




                                                                                                                       H        87
              2018-2022               186




     186



                          2018-2022
       2019                2019




88
                               105                34            71
                  2,335       300         7,800                 97.6%




FinTech




                                                       49
            200           9                                 1


                                                                        C/B



2016-2019          190
   90



                                     12




                                                                         H    89
                         2019



                                                                       45




                                             132
                                                            35




                                10
                                                                       (%)
     2019                             3.15         23,393    74,610   31.35
     2018                             3.00         22,279    71,012   31.37
     2017                            2.856         21,209    67,530   31.41

            2019




                   10%




90
             135



                         1
             4,334.71



                        24




         1




    86




1




                             H   91
                                                5
                      30%




                                                                                                 2005
                2008        2011       2014          2017


                               2017    4        28                          2017       6   1    2020    5   31




                                      2019                  1.
                            97.03          2.
                                      197                                                  1.
                                                                        43.91          35.90    0.75        8.89
          2.                                                                                            -2.62




     1.                                                           13.02                                 61.87
               2019                                              2.31           2019
                            0.30
                      357.84          2019                                                              15.35




92
2.                                                                          1,610.86
                                                         7.98        9.79    2019
                                   3.35


                      14A.87(1)            14A.90




               2019                                                         1.
        2.                                     3.




                            2019                                1.
2.                                        3.                         4.
     2019




                                      44


             14A



                                                    31




                                                                                       H   93
     571




94
1.                      7           94.81%
         21         8
     8                                       5




2.                                2018




3.



                                                 2



4.




1.


              MPA           LPR




2.




                                                 H
3.




4.




5.
            17




1.




2.




3.




4.




     2019
       2019


2019




              H
     <   >




98
                                                    74,262,726,645           A       H              52.85%    47.15%


                          177.32              141.36            129.09                   23.88%      19.03%       17.38%




            2019              5


            2019                                 2019       1   4
                                                                                                              2017
                                             2017                                <
                   >


            2019                                2019     5      20



            2018                       2019             A                    2019               H                     2019
 6     21                              2018                                                          2018
                                      2018                                               2018
                       2018                                                  2019
2019
               A


                                                                                                       2019               A
                                                                         A
               2019               H                                                                           A
                                                                                         2018
2018




                                                                                                                      H       99
          2019           2019 1 4                                        www.bankcomm.com
                                                             5            www.sse.com.cn
                                                                          www.hkexnews.hk
          2019           2019 5 20                                       www.bankcomm.com
                                             1                            www.sse.com.cn
                                                                          www.hkexnews.hk
          2018           2019 6 21                        2018           www.bankcomm.com
                                                 12                       www.sse.com.cn
                                                                          www.hkexnews.hk
          2019   A       2019 6 21                                   A   www.bankcomm.com
                                                                          www.sse.com.cn
                                                      1                   www.hkexnews.hk
          2019   H       2019 6 21                                   A   www.bankcomm.com
                                                                          www.sse.com.cn
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                                    3
             6


                                        15                       2
      7
                     6
                                                  1/3




100
     2019   4    9
                                                                              2019   4   9
     2019   12       13



                                 2020       1       16


     2019   6    21
                                                                       2018



                                                                                     2019    8   5
                             2019       8       9                                        2019
10   17                              2019       12       25


     2019   8    15
                                                    2019      8   15


     2019   8    22


                          2019   8    22




                                                                                             H       101
      2019




                                10
                          56                           19
             85




                  4/5   10/10        3/3                     2/2
                  5/5   10/10        3/3

                  5/5   10/10              4/4         6/6
                  5/5   10/10                    4/4         2/2
                  5/5   10/10        1/1   4/4               2/2
                          1/2
                          4/4        1/1         2/2
                          4/4        1/1   2/2
                  3/5    9/10        2/2         4/4

                  1/5   10/10              4/4   4/4
                  4/5   10/10              4/4   2/2
                  4/5    9/10        3/3   4/4
                  3/5   10/10              2/2   2/2   6/6
                  4/5   10/10                    4/4   6/6


                  0/1     2/2        1/1
                  0/5     3/4                                2/2
                  1/4     4/5        2/2                     2/2
                  0/5     5/6                          4/4
                  1/5     4/4        2/2         2/2
                  0/5     1/4        2/2   2/2
                  4/5     4/4              2/2   2/2




102
     1.




                                    6
                 3                             2018             2019             2018
          2018                                        2018
                                        17


     2.




                     7
 4                         2018              2019            2018                       2019
                         2018                  2018                    2018
24



     3.




                                    7
                                4                        2018             2019
                                    2019                        2018
18




                                                                                         H     103
         4.




                                                                         (1)
                               (2)                                                            (3)
                                                                                 (4)
                                                    (5)
                                                    (6)
                         (7)



                                                          A.5.1


      2019    8    15
                                                                               3.25                 A.5.1
                                                                                                     4
                                                                                       6
                  2018                  2019
                                                                                       2019
                                   18


         5.




                   4                                                                                     2
                                        2018       2019           2018                          2018
                                               8




                               6                                                                3.10(2)




104
                      1.
2.
                      2          3.
                4.                                   2019
     5.



                      1.



                                                2.
                                           3.




                     2019   12        31


          130




                                                     H      105
                      9               1   4               4   1
                  4           2                       2
          4
                                                      5                   4
              1
                                              5                           1
              1       2



      6                   3       2




                                                                     %
                                                    6/7            85.7
                                                    7/7            100
                                                    7/7            100
                                                    6/7            85.7
                                                    3/3            100
                                                    7/7            100
                                                    7/7            100
                                                    7/7            100
                                                    3/3            100


                                                    4/4            100
                                                    3/4             75
                                                    4/4            100
                                                    4/4            100
                                                    1/2             50
                                                    4/4            100
                                                  73/77           94.81



106
                       2019




                         1.47%        0.02
       (MPA)   (LCR)             171.77%
1.36


                                      H      107
      2019   12   31




108
   2019                                        2020




www.bankcomm.com              www.sse.com.cn          www.hkexnews.hk




             2019   4     9
                                                                   2019   4   9
                    160




                                                                                  H   109
      2019   12    13
                                         2019   12   13
                                                          2020   1   16
                            2020   1    16


                                                                              2019   12   31




                                                                          6



      2019
                        6,402                                        6,179
             223



                                       507




                                                e




110
2019            4                                            3
                           16                  40
           IR




132


 A




                                        2018                     0.30
       222.79                                       30.26%
                    8.63        17.55


       5




                                                                        H   111
                   GRI




                                     4.87              2.96%




                         2016-2020                                        2019
            2019
     2019


     2019




1.




                                            2019   4




                                                               2019   9
                                                                      2,401.3
2.




              2,928,500
               296,400
                11.26%


        1.      2,401.3
                104.4%
                13.42%
        2.      663.58
               102.09%
               729.47%
        3.       1,138
               103.45%
                 6.55%
        4.         424
                 106%
                11.57%
        5.      629.43
               104.91%
                16.79%
        6.     1,691.72
               105.73%
                11.48%




     292.85




                   H
2020                 2016-2020




                                 51.62%                          3.34
       2.15                                  4.58%               0.63
              1.11




                                           2019        2018               2017
                                      15,182.00      13,279.09          12,018.36
                                      15,644.01      14,167.74          13,389.94
                                          6,077.82    5,811.47           6,536.18



                        17
                                                    +       +




        




                                  2019            2018            2017
                                  875.55          737.63          499.11
                                  968.75          894.36          827.80
                              17,547.65        16,356.27        14,098.82




                      [2012]177


                                           120                        800
                                         200                       2018




                                  2019            2018            2017
(%)                                99.53           99.61           99.76
  (%)                              99.76           99.79           99.94
                               3,283.52          2,830.54        2,771.08




                     97.67%
           67.83%   12.49%


                                  2019            2018            2017
  (%)                              97.67           96.59           94.54




                                                                     H
                                                     2018                [2018]261




        29,897.3           1.32%




                                   2019
                                      20




        87,828               54.49%        2.85%                     4.55%
0.14%              3.67%              1%


                                            2019            2018             2017
                                            87,828          89,452           91,240
                                             3,011           2,809            2,678
                                             3,992           4,042            3,976
    2019


                               9
                                                                  FinTech



                                              2019
               2,789                       966.8



                                   2019
                       BLUE


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        2019           




2007
                              13                               1.06         3.73
        126                        1,699                 262                       5,700



130,000                        131,869               57,922




 2019                                                                                        222
 2019                                                                                  4,334.71
                                                                                       3,298.53
                                                                                            36.50
                                                                                           202.04
                                                                                           797.64




                                                                                             H
                                            50.11




                                                                                         [2017]49
      2019    12                                10%        A   1,970,269,383
                                                                  3




                                                      44




             2019   1            2019                                                    800
                                                                        2020   12   31
                                                           400                                      2019
         1     4        6   24    7     4   8   16                    (www.sse.com.cn)
         (www.hkexnews.hk)




118
2019      3                                                                                                                                    55


                     55                                           2019          3       29         2020         1    3
(www.sse.com.cn)                                            (www.hkexnews.hk)


2019      4
                   1,485,254,533       A                                                                        2%
                                                              2019          4       2         7       24        10       24
    (www.sse.com.cn)                                         (www.hkexnews.hk)


2019      5              2019                                                                                       400
                                                                   2019         5       20            7    19        9       20
     (www.sse.com.cn)                                             (www.hkexnews.hk)


2019      6
                                2018       5    31         2019     1       7            5       29        6        13
(www.sse.com.cn)                                            (www.hkexnews.hk)


2019      10                                         2014    10     3                             1,200,000,000               4.50%     2024
                                                            2019        8       30           10       3         10       8
(www.sse.com.cn)                                            (www.hkexnews.hk)


2019      12                                                                                                                        [2017]49
                                                             10%
     2019      9    30      2020       1   10                               (www.sse.com.cn)
(www.hkexnews.hk)


2020      3                                                                             900
                                               2020    1    16          1   21               2    10            3    10
(www.sse.com.cn)                                            (www.hkexnews.hk)


2020      3
                   300                                                                                                       2020   1   16
1    21        2   10       3   10                                (www.sse.com.cn)                                                       (www.
hkexnews.hk)




                                                                                                                                          H         119
[   ]




        [   ]
        [       ]
        [       ]
        [       ]
        [       ]
37


        207

3,079




              H
      1                       22
      2                   7
      3                                 26
      4                             5
      5                                             18
      6                                 258-1
      7                                 6
      8                                 3515
      9                                     428
      10                      200
      11                            218
      12                                      28
      13                                8
      14                            1-39
      15                                455
      16
      17                            116
      18                                9
      19                                    199
      20                                98
      21                            6
      22                            11
      23                                847
      24                                37
      25                            11
      26                                3018
      27                                           228
      28                                45
      29                            3
      30                                211
      31
      32                            397
      33                            88
      34                            129
      35                                           296
      36                                                 16
      37                                29

           www.bankcomm.com




122
1                   20

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6    Neue Mainzer Strasse 75, 60311 Frankfurt am Main, Germany
7                    251A-301             16
8    17th floor, Vincom Center, 72 Le Thanh Ton, Dist.1, HCMC, VN
9    Level 27, 363 George Street Sydney NSW 2000 Australia
     Level 35, 71 Eagle Street, Brisbane, Australia
     Level 34, 525 Collins Street, Melbourne, Australia
10                     5 7 101          29 A
11   4th Floor, 1 Bartholomew Lane, London EC2N 2AX UK
12   7 Ruede la Chapelle, Luxembourg L-325, Luxembourg

13   90, Avenue des Champs-Elysees, 75008, Paris, France

14   3rd floor, Piazza Barberini 52, Rome. 00187, Italy

15   Praca Pio X, 98. 7 andar 20091 040 Rio de Janeiro RJ, Brazil
16   7th floor, RUSTONKA R2, Rohanske nabrezi 693/10, Prague 8, 186
       00, Czech Republic
17   Suite 2460, 22 Adelaide Street West, Toronto, ON M5H 4E3, Canada




1                                        8
2                                            333               847
3                                            333
4                                            333
5                                  68
6                              8
7                                            333
8                                            333
9                                               168-170
10                                                    1
11                                                127
12                                           156 1    101




                                                                  H      123
124
           25
     126   26
     132   27
     134   28
     135
     136   29
           30
     138   31
1          32
2          33
3          34
4          35
5          36
6          37
7
8          38
9          39
10         40
11         41
12         42
13         43
14         44
15         45
16         46
17         47
18
                255
19         1
20         2
21         3
22         4
23         5
24         6




                H     125
         132   255



      

      

      

      

      




126
                            2.4         2.3 0( a )
3.1.1( a )     3.1.1( b )      3.1.1( c )        3.1.2
    3.1.3.1       20         21

  2019   12 31
           5,3 1 8,9 2 3                                 (1)
          135,270
                                       1,932,952
                                       3,26 3
                                       1,472,170         (2)
                                     6,332




                                    9                    (3)



                                                         (4)



                                                         (5)




                                                               H   127
      (1)




      (2)



      (3)



      (4)



      (5)




128
               2.2    2.30( d )        41
     42

                         2019     12   31

     309,748         2019   12    31
                                            1.
2,254,828

                                            2.




                                            3.



                                            4.




                                                 H   129
      




      



      

      




130









   2020   3   27




                   H   131
               12      31
            2019             2018
            367,453          348,864
           (223,370)        (217,956)
      4    144,083          130,908


      5      47,669          44,673
      6      (4,044)         (3,436)
             43,625          41,237


      7      15,936          17,099
                313             290
               (281)            (132)
                414              227
             11,687            7,481
      8      16,799           15,813
      9     (51,954)         (43,454)
      10       (270)             (60)
            (11,432)          (6,722)
      11    (81,001)         (76,752)
             88,200          86,067


      14    (10,138)         (11,902)
             78,062          74,165




               (335)            102
               (378)              –


              3,715            2,086
               (395)            (171)


               (156)            110
                147             (93)
                 18               18
              1,141            1,998
              3,757            4,050




132
       12     31
     2019          2018



       (560)           61
        (20)          (25)


         25           (14)
39    3,202         4,072
     81,264        78,237


     77,281        73,630
        781           535
     78,062        74,165


     80,414        77,461
        850           776
     81,264        78,237
15     1.00          0.96




                     H       133
                             2019        2018
                           12 31       12 31


                      16     760,185     840,171
                      17     648,488     848,067
                      19      20,937      30,730
                      20   5,183,653   4,742,372
                      18     406,498     376,386
                      21   1,929,689   2,000,505
                      21     669,656     445,018
                      23       4,600       3,653
                      24     171,179     153,286
                      25      24,065      21,975
                      26      86,650      69,008
                           9,905,600   9,531,171


                      27   1,904,082   2,162,293
                      28      26,980      23,109
                      19      26,424      28,105
                      29   6,072,908   5,793,324
                      30     498,991     366,753
                               7,086       2,279
                      25         918         598
                      31     403,918     317,688
                      32     163,381     131,714
                           9,104,688   8,825,863


                      33     74,263      74,263
                      34     99,870      59,876
                             59,876      59,876
                             39,994           –
                      33    113,663     113,663
                            328,310     321,442
                            177,141     129,161
                            793,247     698,405
                              7,665       6,903
                            800,912     705,308
                           9,905,600   9,531,171


      2020   3   27




134
                      33         34        34          33         35          35          35        35                                             35,36
2018 12 31      74,263     59,876          –   113,663     64,516     139,796     114,281     1,397     (20)   24        93    10     1,345    129,161     698,405    6,903    705,308
      IFRS 16
                     –         –         –          –        –           –          –        –     –    –        –     –       –      (616)       (616)      (7)       (623)
2019 1 1
                74,263     59,876          –   113,663     64,516     139,796     114,281     1,397     (20)   24        93    10     1,345    128,545     697,789    6,896    704,685
                     –         –         –         –         –          –          –        –      –    –        –    –        –    77,281      77,281     781      78,062
                     –         –         –          –        –           –          –   2,013     25     (9)   1,106     (20)      18           –     3,133      69       3,202
                     –         –         –          –        –           –          –   2,013     25     (9)   1,106     (20)      18     77,281      80,414     850      81,264


                     –         –    39,994           –        –           –          –        –     –    –        –     –       –          –    39,994        –    39,994
                     –         –         –          –        –          –          –         –     –    –        –     –       –   (22,279)    (22,279)     (81)   (22,360)
                     –         –         –          –        –          –          –         –     –    –        –     –       –    (2,671)     (2,671)       –    (2,671)
                     –         –         –          –      381          57       3,286          –     –    –        –     –       –    (3,724)          –       –         –


                     –         –         –          –        –           –          –       11      –    –        –     –       –       (11)          –       –          –
2019 12 31      74,263     59,876     39,994    113,663     64,897     139,853     117,567     3,421       5    15    1,199     (10)   1,363    177,141     793,247    7,665    800,912

2017 12 31      74,263     59,876          –   113,663     57,461     139,767     104,470     (2,365)           7    (1,875)   35     1,327    124,514     671,143    5,128    676,271
      IFRS 9
                     –         –         –          –        –           –          –   1,891      (6)    –        –     –       –   (28,257)    (26,372)     (54)   (26,426)
2018 1 1
                74,263     59,876          –   113,663     57,461     139,767     104,470      (474)     (6)    7    (1,875)    35    1,327     96,257     644,771    5,074    649,845
                     –         –         –         –         –          –          –        –      –    –        –     –       –    73,630      73,630      535     74,165
                     –         –         –         –         –          –          –    1,867     (14)   17     1,968    (25)      18          –      3,831      241      4,072
                     –         –         –          –        –           –          –   1,867     (14)   17    1,968     (25)      18     73,630      77,461     776      78,237


                     –         –         –          –        –          –          –         –     –    –        –     –       –         –          –   1,125      1,125
                     –         –         –          –        –          –          –         –     –    –        –     –       –   (21,209)    (21,209)     (72)   (21,281)
                     –         –         –          –        –          –          –         –     –    –        –     –       –    (2,618)     (2,618)       –    (2,618)
                     –         –         –          –    7,055          29       9,811          –     –    –        –     –       –   (16,895)          –       –         –


                     –         –         –          –        –           –          –        4      –    –        –     –       –         (4)         –       –          –
2018 12 31      74,263     59,876          –   113,663     64,516     139,796     114,281     1,397     (20)   24        93    10     1,345    129,161     698,405    6,903    705,308




                                                                                                                                                                                H           135
          12     31
       2019            2018


        88,200         86,067


        51,954          43,454
           270              60
         9,115           1,393
        13,982          10,250
            50             549
          (287)            (15)
       (88,647)        (85,449)
        (1,467)         (1,618)
         1,027          (6,527)
          (414)           (227)
          (313)           (290)
        11,519          11,992
        84,989         59,639
        41,487         106,039
       160,720         (52,257)
       (24,219)        (88,330)
      (491,230)       (326,960)
       (27,120)          4,266
      (239,042)         23,496


        3,491          (5,013)
      414,859         393,174
        2,220          23,415
           21             576
       (8,721)        (14,153)
       (82,545)       123,892




136
         12     31
      2019            2018


     (705,173)       (694,169)
      565,819         542,954
          537             379
       86,428          81,294
       (1,822)           (694)
          350             124
      (30,554)        (30,649)
        2,607             621
      (81,808)       (100,140)



      39,994               –
     168,271          41,846
           –          1,125
      (2,652)
     (84,176)         (20,332)
      (9,688)         (12,191)
     (24,940)         (23,852)
         (81)             (72)
       86,728         (13,476)


        1,868           4,297
     (75,757)         14,573
     243,492         228,919
40   167,735         243,492


      283,899         281,793
     (233,397)       (193,279)




                         H       137
          2019    12   31




      1
                                                                               [1986]81
                                        [1987]40                                                             1987
          4   1                                                                               244            22




      2



      2.1

                   622




      2.30

      2.1.1


                                        16
                                        9
                               28
                                   3                              11                          2015 –2017
                                 12                      23
                               19
                                                 23

                                   16
                                                 16   2016    1                2019   1   1




                            2019    1        1




                             I F R S 16                                2.1.2    I F R S 16                  2.16
      2.31




138
                                                                                                    2019   12       31




2
2.1
2.1.1
                            9
                                      2017   10    12                         9




                       28

                                                               28
               9

                                                          2015-2017
                                             2015-2017
                   3                                     11                                    12
                   23

                       19
                                      2018    2    7                    19




                                 23
                                                              23                  12



                                                  16



2.1.2
                            16
                                              16




        2019       1    1
                                                                     69,008            6,423            75,431
                                                                    131,714            7,046           138,760
                                                                                       7,044               7,044
                                                                    129,161             (616)          128,545
                                                                      6,903               (7)            6,896




                                                                                                                H        139
          2019    12   31




      2
      2.1
      2.1.2
                                     16
                 2019       1    1




                 2018       12       31                                                         12,345
                                                                                                 7,674
                                                                                                  (630)
                 2019       1    1                                                                  7,044


      2.1.3




                                          10                                         2016   1   1
              28



                                 1                 8                  2020   1   1


                                          3                           2020   1   1
                                                                      2020   1   1
                                          17                          2021   1   1
                                                                                     2023   1   1
                                          9                           2020   1   1
              39                               7

                                     10                     28
                                                       10        28




140
                                              2019   12       31




2
2.1
2.1.3
           1               8
                   1                      8

                       1




        



        



               3




        

        

        

        

        

        

        




                           2020   1   1




                                                          H        141
          2019    12   31




      2
      2.1
      2.1.3
                                17
                 2017       5                            17                                        4




                                      9




                                     17




                                          17   2021 1          1                                   2020   3   17
                                                  17                               2023    1   1
                  2020                                             17

                                                          17

                                9                   39                        7
                                                                     9                    39                       7
                                                                          (IBOR)
                                                                   IBOR

              



              

              



              

                                               17




142
           2019   12       31




2
2.2
2.2.1




        

        

        




                       H        143
          2019   12   31




      2
      2.2
      2.2.2




      2.2.3


                                41   42



      2.2.4




                           36

                                          36




144
                2019   12       31




2
2.3




2.4




      (a)   1



      (b)




                            H        145
          2019       12   31




      2
      2.4
      2.4.1




              

              

              




              (i)

              (ii)




146
                2019   12       31




2
2.4
2.4.1




        

        

        



           21




                            H        147
          2019        12   31




      2
      2.4
      2.4.1




              



              



              

              

              

              




                                       (i)
                                (ii)




              (i)

              (ii)

              (iii)




148
                                2019   12       31




2
2.4
2.4.1




        (1)

        (2)

        (3)



        (4)




2.4.2




        




        

                      2.30(e)

              2.27)




                                            H        149
          2019        12   31




      2
      2.4
      2.4.2




                                                  10%




              (i)



              (ii)




      2.4.3
                                IFRS 9   IFRS 9




              (i)

              (ii)

              (iii)




150
                    2019   12       31




2
2.4
2.4.3




        (a)

        (b)




(a)




(b)




2.4.4




2.5
              2.4

2.6



2.7




                                H        151
            2019   12   31




      2
      2.8
      (a)




      (b)




      2.9




      2.10




                             25    –50   3%     1.94% - 3.88%
                              3    –11   3%    8.82% - 32.33%
                                  4 –8   3%   12.13% - 24.25%




                                                                 5
          25




152
       2019   12       31




2
2.11




2.12


2.13




2.14




2.15




                   H        153
            2019   12   31




      2
      2.16


      (a)




                             12



      (b)




      2.17



      2.18




154
       2019   12       31




2
2.19


(a)




(b)




2.20
(a)


(b)


2.21
(a)


(b)




                   H        155
            2019   12   31




      2
      2.21
      (c)




      2.22



      2.23
      (a)




                                         2008       12   31




                                   2009         1    1




      (b)




      2.24




                                                              (1)
                             (2)

                                   (3)




156
                                2019   12       31




2
2.24




2.25




2.26
(a)




                            4



(b)




(c)




2.27




          3.1.2

                  IFRS 15




                                            H        157
            2019   12   31




      2
      2.27
                                   3.1.2




      2.28




      2.29



                                                 (1)
             (2)                                       (3)




      2.30



      (a)


                             3.1




             

             

             

             

             

                                           3.1




158
               2019   12       31




2
2.30
(b)




         3.4

(c)




(d)




(e)




2.31
2.31.1




(a)




                           H        159
            2019   12   31




      2
      2.31
      2.31.1
      (b)




      3




      3.1




      3.1.1




      (a)




                         (1)   (2)   (3)   (4)




160
        2019   12       31




3
3.1
3.1.1
(a)




(b)




(c)




(d)




                    H        161
          2019      12   31




      3
      3.1
      3.1.1
      (d)




      3.1.2




              (1)

              (2)

              (3)




                              12   (ECL)




                                           90




              (1)                     90

              (2)

              (3)

              (4)

              (5)




162
                                                           2019   12       31




3
3.1
3.1.2




        (1)                    30

        (2)                                          (a)
                                    (b)



        (3)

        (4)




                                                               12
                                             (PD)           (LGD)
              (EAD)

                (PD)

                       (EAD)



                  (LGD)



                                              (PD)                (EAD)
               (LGD)



                                     (GDP)




                                                                       H        163
           2019    12   31




      3
      3.1
      3.1.2




                IMF




                  2019       12   31




                                                                      2019   12   31      2018   12   31
                                                                                  468                   277
                                                                                   29                    88
                                                                                   21                     1


                                                 10%                                   4.97      2018      12
          31                  3.04
                                       0.21   2018   12   31   0.02

      3.1.3
      3.1.3.1




164
                                                                                                                              2019    12       31




3
3.1
3.1.3
3.1.3.1




                                                                                                                                       2018
                                                                                                                                     12 31


          2019 12 31


                        729,859              –          –        –    729,859      15,845      745,704           –    745,704     825,506


                       1,501,665    1,103,396     106,046     56,508    2,767,615    546,481     3,314,096   (105,170)   3,208,926   2,931,520
           1           1,500,753    1,074,724       2,796          –   2,578,273    536,706     3,114,979    (23,125)   3,091,854   2,825,633
           2                 912       28,672     103,250          –     132,834      6,867       139,701    (39,960)      99,741      85,317
           3                   –           –          –    56,508       56,508      2,908        59,416    (42,085)      17,331      20,570


                        113,994      113,800        7,567         53     235,414            –    235,414           –    235,414     184,184
           1            113,994      112,323        2,640          –    228,957            –    228,957           –    228,957     177,711
           2                  –       1,477        4,927          –      6,404            –      6,404           –      6,404       6,448
           3                  –           –           –        53          53            –         53           –         53          25


                       1,030,543     645,992       19,533     18,357    1,714,425     40,340     1,754,765    (27,549)   1,727,216   1,614,169
           1           1,030,197     644,783       12,138          –   1,687,118     39,988     1,727,106     (8,394)   1,718,712   1,604,705
           2                 346       1,209        7,395          –       8,950        135         9,085     (3,193)       5,892       5,570
           3                   –          –           –    18,357       18,357        217        18,574    (15,962)       2,612       3,894
                         395,742       1,005            –         –     396,747    252,800       649,547     (1,059)     648,488     848,067
                       1,853,796      29,868          793      1,064    1,885,521     47,431     1,932,952     (3,263)   1,929,689   2,000,505
           1           1,853,796      29,868            –         –   1,883,664     46,408     1,930,072     (2,455)   1,927,617   1,999,905
           2                   –          –         793          –         793        704         1,497       (178)       1,319           –
           3                   –          –           –     1,064        1,064        319         1,383       (630)         753         600


                        263,029         2,054           –         –    265,083     395,628      660,711           –    660,711     437,630
           1            263,029         2,054           –         –    265,083     395,628      660,711           –    660,711     437,630
           2                  –            –          –         –          –          –           –          –          –          –
           3                  –            –          –         –          –          –           –          –          –          –
                         17,360         9,415         294      1,703      28,772      15,148       43,920      (3,437)     40,483      25,838
           1             17,359         9,409           –         –     26,768      15,148       41,916      (2,139)     39,777      25,251
           2                  1             6         294          –        301           –         301         (86)        215         131
           3                  –            –          –     1,703       1,703           –       1,703      (1,212)        491         456
                       5,905,988    1,905,530     134,233     77,685    8,023,436   1,313,673    9,337,109   (140,478)   9,196,631   8,867,419


           1            970,178      420,254          977          –   1,391,409     67,906     1,459,315     (5,358)   1,453,957   1,446,824
           2                  –       2,465        9,792          –      12,257        598        12,855       (974)      11,881       4,313
                         970,178      422,719      10,769          –   1,403,666      68,504 1,472,170        (6,332) 1,465,838 1,451,137
                       6,876,166    2,328,249     145,002     77,685    9,427,102   1,382,177 10,809,279     (146,810) 10,662,469 10,318,556




                                                                                                                                           H        165
            2019   12   31




      3
      3.1
      3.1.3
      3.1.3.2




                             2019   12   31    2018   12   31


                                          –              494
                                     20,937            30,730
                                    134,950           132,828
                                    170,435           187,601
                                     39,532            37,232
                                     11,864             8,393
                                    377,718           397,278


      3.1.3.3




      (a)




                

                

                




166
                                                        2019   12       31




3
3.1
3.1.3
3.1.3.3
(a)




                                                                 90%
                                                                 90%
                                                                 90%
                                                                 60%
                                                                 65%
                                                                 70%
                                                                 70%
                                                                 50%




          2019   12   31



                           59,469   (42,085)   17,384          18,839
                           18,574   (15,962)    2,612          10,559
                            3,274    (1,202)    2,072           6,079




          2018   12   31



                           57,172   (36,577)   20,595          17,484
                           15,340   (11,446)    3,894          10,865
                            1,552      (952)      600           1,041




                                                                    H        167
           2019   12   31




      3
      3.1
      3.1.3
      3.1.3.3
      (b)




      3.1.4




                            2019   12   31      2018   12   31
                                    36,175              26,895




      3.1.5
                            2019   12   31      2018   12   31
                                        873                 913
                                         20                  20
                                         14                  19
                                         907                 952
                                        (148)               (128)
                                        759                 824




      3.1.6




168
                                                         2019   12       31




3
3.1
3.1.6



        2019   12   31


                          732,414      1,027    11,972      745,413
                          546,171     30,082    72,235      648,488
                           15,636      4,295     1,006       20,937


                           321,366    10,064    25,351      356,781
                         4,792,758   218,575   172,320    5,183,653


                           347,311   112,537   200,863      660,711
                         1,915,749     4,181     9,759    1,929,689
                            37,301    15,414     2,513       55,228
                         8,708,706   396,175   496,019    9,600,900


                          652,860     13,761    13,646      680,267
                          750,807     30,572    10,524      791,903
                         1,403,667    44,333    24,170    1,472,170




        2018   12   31


                          790,382      2,548    32,576      825,506
                          689,611     69,231    89,225      848,067
                           22,541      5,646     2,543       30,730


                          333,693      7,726    24,635      366,054
                         4,385,888   190,464   166,020    4,742,372


                           110,740    80,452   246,438      437,630
                         1,962,108     4,154    34,243    2,000,505
                            24,945    10,491     4,481       39,917
                         8,319,908   370,712   600,161    9,290,781


                          605,869     11,595    20,320      637,784
                          766,769     36,213    15,452      818,434
                         1,372,638    47,808    35,772    1,456,218




                                                                     H        169
          2019      12   31




      3
      3.1
      3.1.6
      (a)
                                    2019      12   31              2018      12   31
                                                            %                              %
                          1         689,601              13.00     619,891              12.77
                          2         212,871               4.01     205,989               4.24
                          3       1,830,275              34.51   1,710,884              35.24
                              4   1,106,903              20.87     941,511              19.40
                          5         532,796              10.04     480,670               9.90
                          6         391,517               7.38     355,681               7.33
                                    540,312              10.19     539,602              11.12
                                  5,304,275             100.00   4,854,228             100.00




              (1)
              (2)
              (3)
              (4)
              (5)
              (6)




170
                                                               2019   12       31




3
3.1
3.1.6
(b)
                 2019      12   31              2018      12   31
                                         %                                     %


                117,555                2.22    119,091                  2.45


                106,108                2.00    104,806                  2.16
                 95,736                1.80     95,858                  1.97
                 35,156                0.66     33,241                  0.68
                 93,393                1.76     93,828                  1.93
                 27,049                0.51     29,146                  0.60
                243,701                4.60    224,533                  4.64
                215,642                4.07    186,117                  3.83
                135,998                2.56    114,577                  2.36
                637,943               12.03    573,151                 11.82
                 28,346                0.53     28,682                  0.59
                221,381                4.17    246,706                  5.08
                 32,259                0.61     34,486                  0.71
                107,865                2.03     98,342                  2.03
                264,495                4.99    216,536                  4.46
                508,863                9.59    413,716                  8.52
                284,797                5.37    263,235                  5.42
                 96,875                1.83     89,436                  1.84
                 93,314                1.76     96,428                  1.99
                203,034                3.83    156,686                  3.23
               3,549,510              66.92   3,218,601                66.31


               1,135,428              21.41   1,007,528                20.75
                 467,387               8.81     505,190                10.41
                 151,950               2.86     122,909                 2.53
               1,754,765              33.08   1,635,627                33.69
               5,304,275             100.00   4,854,228               100.00


        2017                                      (GB/T 4754-2017)




3.2
3.2.1




                                                                           H        171
          2019   12   31




      3
      3.2
      3.2.1




                                                       (VaR)




      3.2.2 VaR
            VaR
                                 99%               1




                                  2019   12   31


                           464         586             788     462
                           167         171             209     112
                           500         632             846     492




                                  2018   12   31


                           586         556             690     467
                           176         159             218      68
                           625         538             701     442


      3.2.3

                           100




172
                                                       2019     12       31




3
3.2
3.2.3



                              2019   12    31       2018   12    31
             100                       15,794                  14,029
             100                      (15,794)                (14,029)


                   100




                              2019   12    31       2018   12    31
             100                      (11,748)                  (5,572)
             100                       11,570                    5,740




                         5%   5%




                              2019   12    31       2018   12    31
        5%                                (1,758)               (1,755)
        5%                                 1,758                 1,755


                         5%   5%




                                                                     H        173
          2019   12   31




      3
      3.2
      3.2.3



                                                               2019    12    31      2018   12   31
                           5%                                                (954)               (891)
                           5%                                                 954                 891




      3.2.4

                      2013      7    20
                                     2015    10    24
                                                                                             2019     8
          20                                     (LPR)
                      2019      12    28                              2020     3     8
                                           LPR           LPR

               LPR




174
                                                                                                         2019    12       31




3
3.2
3.2.4




        2019   12   31


                           729,335              –            –            –          –     30,850           760,185


                           217,899        94,206       262,663        57,535       10,639       5,546           648,488
                                 –            –            –            –           –     20,937            20,937


                            24,970        27,425        49,446        39,634       35,329    229,694         406,498
                         2,422,040       475,631     1,695,459       190,829       91,463    308,231       5,183,653



                            61,795       152,393        87,723       243,110     109,231      15,404         669,656
                            21,782        39,197       249,195     1,027,815     562,411      29,289       1,929,689
                               493             –            –            –          –    286,001         286,494
                         3,478,314       788,852     2,344,486     1,558,923     809,073     925,952       9,905,600



                          (720,024)     (273,836)     (837,746)       (39,236)    (19,803)    (13,437)     (1,904,082)


                             (4,103)      (6,006)       (6,779)        (8,190)          –     (1,902)        (26,980)
                                  –           –            –             –          –    (26,424)        (26,424)
                         (3,188,008)    (668,974)     (998,242)    (1,102,269)    (26,026)    (89,389)     (6,072,908)
                            (47,541)    (123,654)     (391,494)      (241,821)   (136,354)   (133,430)     (1,074,294)
                         (3,959,676)   (1,072,470)   (2,234,261)   (1,391,516)   (182,183)   (264,582)     (9,104,688)
                          (481,362)     (283,618)      110,225       167,407     626,890     661,370            800,912




                                                                                                                      H        175
          2019   12   31




      3
      3.2
      3.2.4



              2018    12   31


                                  815,408            –            –            –          –    24,763       840,171


                                  421,426      65,741       203,758      143,923         5,463      7,756       848,067
                                        –          –            –           –            –    30,730        30,730


                                   27,857      18,051        48,317       43,896       33,166     205,099       376,386
                                2,211,528     521,424     1,544,308      101,108       64,324     299,680     4,742,372



                                   50,183     123,857        80,836       125,220      53,657      11,265       445,018
                                   41,240      59,505       210,740     1,165,477     494,443      29,100     2,000,505
                                      425           –            –            –          –    247,497       247,922
                                3,568,067     788,578     2,087,959     1,579,624     651,053     855,890     9,531,171



                                 (776,575)    (325,116)    (955,468)      (46,009)     (26,521)    (32,604)   (2,162,293)


                                    (2,968)     (5,760)       (5,948)      (7,401)           –     (1,032)      (23,109)
                                         –          –            –           –           –    (28,105)      (28,105)
                                (2,970,102)   (391,142)   (1,609,799)    (661,237)     (75,540)    (85,504)   (5,793,324)
                                   (44,739)   (108,504)     (233,212)    (185,771)    (141,087)   (105,719)     (819,032)
                                (3,794,384)   (830,522)   (2,804,427)    (900,418)    (243,148)   (252,964)   (8,825,863)
                                 (226,317)     (41,944)    (716,468)     679,206      407,905     602,926       705,308




176
                                                                                                        2019   12       31




3
3.2
3.2.5




          2019    12        31                                          1                6.9762       2018     12        31
        6.8632    1              0.8958     2018      12   31       0.8762




         2019    12    31


                                           730,031              17,082          1,874       11,198           760,185


                                           296,047          308,665            22,958       20,818           648,488
                                            17,991            1,503             1,206          237            20,937


                                            336,039          43,167            2,947        24,345         406,498
                                          4,664,589         282,461          162,892        73,711       5,183,653


                                            277,710         282,552            55,646       53,748         669,656
                                          1,910,731          16,213                 –       2,745       1,929,689
                                            142,776         132,093            10,646          979         286,494
                                          8,375,914        1,083,736         258,169      187,781        9,905,600


                                      (1,489,552)          (354,673)           (7,031)     (52,826)     (1,904,082)


                                          (2,273)            (1,882)          (10,963)     (11,862)        (26,980)
                                         (21,149)            (3,058)           (1,815)        (402)        (26,424)
                                      (5,403,579)          (391,803)         (241,714)     (35,812)     (6,072,908)
                                        (844,270)          (187,717)          (22,048)     (20,259)     (1,074,294)
                                      (7,760,823)          (939,133)         (283,571)    (121,161)     (9,104,688)
                                           615,091          144,603           (25,402)      66,620           800,912
                                          1,327,987         110,286            18,482       15,415       1,472,170




                                                                                                                    H         177
          2019   12   31




      3
      3.2
      3.2.5



              2018    12   31


                                  784,959       30,993        3,390     20,829       840,171


                                  488,242      334,579      13,180      12,066       848,067
                                   25,102        1,738       3,344         546        30,730


                                  328,378       29,449         759      17,800       376,386
                                4,245,922      297,273     138,325      60,852     4,742,372


                                  157,284      199,484      45,069      43,181       445,018
                                1,981,956       15,707           –      2,842     2,000,505
                                  121,427      117,928       7,410       1,157       247,922
                                8,133,270     1,027,151    211,477     159,273     9,531,171


                                (1,776,123)    (332,360)     (2,364)    (51,446)   (2,162,293)


                                    (4,155)      (1,137)     (7,234)    (10,583)      (23,109)
                                   (24,021)        (900)     (2,809)       (375)      (28,105)
                                (5,122,012)    (437,650)   (207,753)    (25,909)   (5,793,324)
                                  (567,133)    (209,406)    (18,064)    (24,429)     (819,032)
                                (7,493,444)    (981,453)   (238,224)   (112,742)   (8,825,863)
                                  639,826       45,698      (26,747)    46,531       705,308
                                1,281,258      134,995      27,704      12,261     1,456,218


      3.2.6




      3.3
      3.3.1




178
                                                                                                                     2019    12       31




3
3.3
3.3.2




        

        

        

        

        


        

3.3.3




           2019 12 31


                             –          –    (409,571)    (312,459)   (279,062)   (861,415)      (41,653)      (24,479) (1,928,639)


                             –          –       (1,087)     (4,129)     (6,110)     (7,644)     (8,370)             –    (27,340)
                             –          –   (2,608,940)   (620,749)   (687,767) (1,032,419) (1,184,740)       (26,470) (6,161,085)
                             –          –            –    (47,583)   (112,660)   (326,884)    (19,723)          (104)   (506,954)
                             –          –            –       (356)    (11,595)    (83,202)   (246,898)      (124,044)   (466,095)
                             –          –      (62,915)       (157)       (980)       (994)     (9,289)       (31,022)   (105,357)
                             –          –   (3,082,513)   (985,433) (1,098,174) (2,312,558) (1,510,673)      (206,119) (9,195,470)


                             –   669,268        90,626            –        291            –            –           –    760,185


                             –          –      68,990     150,526       96,100     271,267        60,169       13,316      660,368


                             –   221,829          7,455      5,633       17,275       53,313       68,842        53,129      427,476
                        41,983          –             –   662,690      350,205    1,349,166    1,675,654     3,135,246    7,214,944


                             –     8,945             –      11,356      37,795     124,191       422,104      127,664       732,055
                           740          –            –      22,301      39,748     303,842     1,206,797      628,632     2,202,060
                         4,524          –       45,990            –          –          –            –           –       50,514


                        47,247    900,042       213,061     852,506      541,414    2,101,779    3,433,566     3,957,987 12,047,602

                        47,247    900,042     (2,869,452)   (132,927)   (556,760)   (210,779)    1,922,893     3,751,868    2,852,132




                                                                                                                                  H        179
            2019   12   31




      3
      3.3
      3.3.3



               2018 12 31


                                  –          –    (438,924)     (356,970)   (333,168)    (985,845)     (50,277)      (32,319) (2,197,503)


                                  –          –         (865)      (2,980)     (5,857)     (6,265)       (7,726)            –    (23,693)
                                  –          –   (2,443,124)    (555,345)   (399,059) (1,659,473)     (704,621)      (80,025) (5,841,647)
                                  –          –            –     (41,447)   (106,436)   (209,534)      (15,446)            –   (372,863)
                                  –          –            –      (3,665)     (3,474)    (39,527)     (199,677)     (129,224)   (375,567)
                                  –          –      (52,322)        (247)       (237)       (903)        (6,096)     (26,029)     (85,834)
                                  –          –   (2,935,235)    (960,654)   (848,231) (2,901,547)     (983,843)     (267,597) (8,897,107)


                                  –   713,376       126,424            –        371            –           –             –    840,171
                                  –         –       93,517      335,541      68,165      208,480      145,585          5,471     856,759


                                458    194,838          8,232       7,416      10,235        51,034       72,536        54,336      399,085
                             36,953          –             –    680,810     287,572     1,307,557    1,520,092     2,574,873    6,407,857


                                 –      7,388             –      12,314      28,455      114,936       252,017       63,611       478,721
                               600           –            –      39,005      55,896      266,384     1,375,516      557,879     2,295,280
                               781           –       34,679            –          –           –            –           –       35,460


                             38,792    915,602       262,852     1,075,086    450,694     1,948,391    3,365,746     3,256,170 11,313,333

                             38,792    915,602     (2,672,383)    114,432     (397,537)    (953,156)   2,381,903     2,988,573    2,416,226




      3.3.4


      (a)




180
                                                                       2019   12       31




3
3.3
3.3.4
(a)




        2019   12   31



                           –        –        –        –      –               –
                         163       315     1,148     2,547     208            4,381
                         163       315     1,148     2,547     208            4,381




                         (203)    (728)    (1,545)        –      –          (2,476)
                         (178)    (396)    (1,387)   (3,720)   (526)          (6,207)
                         (381)   (1,124)   (2,932)   (3,720)   (526)          (8,683)




        2018   12   31



                            6         –        –        –      –              6
                           99      257     1,016     2,316     180            3,868
                         105       257     1,016     2,316     180            3,874




                         (145)     (220)     (389)        –      –            (754)
                          (64)     (200)     (760)   (1,836)   (104)          (2,964)
                         (209)     (420)   (1,149)   (1,836)   (104)          (3,718)




                                                                                   H        181
          2019   12   31




      3
      3.3
      3.3.4
      (b)




              2019    12   31


                                (652,146)   (611,954)   (1,031,667)   (96,867)   (1,451)   (2,394,085)
                                 652,036     610,048     1,028,315     96,800     3,443     2,390,642
                                    (110)     (1,906)       (3,352)       (67)   1,992         (3,443)




              2018    12   31


                                (745,533)   (542,190)   (1,458,561)   (41,111)   (1,241)   (2,788,636)
                                 746,029     542,837     1,458,647     41,052     2,870     2,791,435
                                     496         647            86        (59)   1,629          2,799




182
                                                                                                                  2019     12       31




3
3.3
3.3.5




        2019 12 31


                        90,626            –        291            –           –           –        –    669,268       760,185


                        68,990     149,937       95,479     265,628       57,812       10,642          –           –     648,488
                             –      3,350        4,941       7,339        3,971        1,336          –           –      20,937


                          7,455      5,468       16,748       50,326       58,460       47,292         –    220,749       406,498
                              –   645,176      316,350    1,217,899    1,168,046    1,802,390    33,792           –    5,183,653


                             –      11,231      36,586     112,932       386,254     113,708          –      8,945       669,656
                             –      21,690      36,753     267,765     1,040,314     562,427        740           –    1,929,689
                        65,540            5          15       7,807        20,326       3,802        696     188,303       286,494
                       232,611     836,857      507,163    1,929,696    2,735,183    2,541,597    35,228    1,087,265    9,905,600


                      (409,571)    (312,213)   (276,142)   (846,554)      (39,762)     (19,840)        –           –   (1,904,082)


                         (1,087)     (4,103)     (6,026)     (7,453)     (8,311)            –         –           –      (26,980)
                              –     (3,494)     (5,876)    (10,477)     (5,121)       (1,456)         –           –      (26,424)
                     (2,608,492)   (616,996)   (680,301) (1,018,114) (1,122,574)      (26,431)         –           –   (6,072,908)
                        (60,594)    (50,219)   (145,757)   (398,664)   (277,546)     (141,514)         –           –   (1,074,294)
                     (3,079,744)   (987,025) (1,114,102) (2,281,262) (1,453,314)     (189,241)         –           –   (9,104,688)

                     (2,847,133)   (150,168)   (606,939)   (351,566)    1,281,869    2,352,356    35,228    1,087,265      800,912




                                                                                                                                H        183
          2019   12   31




      3
      3.3
      3.3.5




              2018 12 31


                                  126,424             –        371            –           –           –            –    713,376       840,171


                                   93,420      330,936      67,073      207,595      143,572         5,471             –           –     848,067
                                        –       5,601       6,887       13,831        2,859         1,552             –           –      30,730


                                     8,232       7,253       9,786        47,586       58,183       50,050           458     194,838       376,386
                                         –    664,962     257,043     1,191,035    1,088,301    1,514,178        26,853           –    4,742,372


                                        –      13,348      27,707      106,691       232,364      57,520             –       7,388       445,018
                                        –      38,084      52,330      227,158     1,187,867     494,466           600            –    2,000,505
                                   54,240            –        165          499        21,311       1,309           781      169,617       247,922
                                  282,316     1,060,184    421,362     1,794,395    2,734,457    2,124,546        28,692    1,085,219    9,531,171


                                 (438,924)     (354,689)   (329,637)    (966,127)     (46,308)     (26,608)            –           –   (2,162,293)


                                      (865)      (2,968)     (5,801)     (5,978)       (7,497)           –            –           –      (23,109)
                                         –      (5,036)     (6,199)    (14,435)       (2,199)        (236)            –           –      (28,105)
                                (2,442,774)    (554,332)   (397,452) (1,649,194)     (674,006)     (75,566)            –           –   (5,793,324)
                                   (50,084)     (53,268)   (118,200)   (238,444)     (214,200)    (144,836)            –           –     (819,032)
                                (2,932,647)    (970,293)   (857,289) (2,874,178)     (944,210)    (247,246)            –           –   (8,825,863)

                                (2,650,331)     89,891     (435,927) (1,079,783)    1,790,247    1,877,300        28,692    1,085,219      705,308


      3.3.6




                                                                 1                      1   5                 5
              2019    12   31
                                                              761,484                  22,389                     8,030                  791,903
                                                              570,426                 104,593                     5,248                  680,267
                                                           1,331,910                  126,982                 13,278                 1,472,170

              2018    12   31
                                                              787,886                  21,417                     9,131                  818,434
                                                              527,162                 106,736                     3,886                  637,784
                                                           1,315,048                  128,153                 13,017                 1,456,218




184
            2019   12       31




3
3.4
(a)




      (1)

      (2)



      (3)




                        H        185
            2019   12   31




      3
      3.4
      (b)




                                    2019        12   31                   2018        12   31



                                  1,929,689               1,954,341    2,000,505                2,013,818


                                  (383,481)               (388,177)     (301,138)                (304,328)




               2019     12   31


                                      7,655               1,806,199     140,487                 1,954,341


                                           –             (388,177)              –             (388,177)




               2018     12   31


                                    14,022                1,793,650     206,146                 2,013,818


                                           –              (304,328)             –              (304,328)




186
                                                         2019    12       31




3
3.4
(c)




      2019   12   31




                         4,220       3,382          –        7,602
                             –      2,000          –        2,000
                         8,757      79,922        104        88,783
                         4,625      28,178      3,762        36,565
                            56     158,698     11,681       170,435
                         2,576           –    47,141        49,717
                             –     39,532          –       39,532
                             –     11,864          –       11,864


                             –     15,784          –          15,784
                             –      4,145      1,008            5,153
                        20,234     343,505     63,696       427,435




                        57,694     201,265          –      258,959
                           136       1,972          –        2,108
                       134,110     195,593          –      329,703
                        39,804      29,299        838        69,941


                         1,895         421      6,629             8,945

                             –    235,361         53       235,414
                       233,639     663,911      7,520       905,070
                       253,873    1,007,416    71,216     1,332,505




                             –     (13,392)        –          (13,392)
                             –     (12,950)        –          (12,950)
                             –        (638)        –             (638)


                             –     (20,423)        –          (20,423)
                             –      (6,001)        –           (6,001)
                             –     (20,437)        –          (20,437)
                             –     (73,841)        –          (73,841)




                                                                      H        187
            2019   12   31




      3
      3.4
      (c)

               2018     12   31



                                    1,925      3,636          –      5,561
                                       90      2,498          –      2,588
                                    4,031     86,912        255      91,198
                                      696     29,368      3,417      33,481
                                       47    180,884      6,670     187,601
                                    1,099          –     9,233      10,332
                                        –    37,232          –     37,232
                                        –     8,393          –      8,393


                                        –    26,441          –     26,441
                                        –     3,308        981       4,289


                                        –          –      494         494
                                    7,888    378,672     21,050     407,610




                                   28,115     38,506          –     66,621
                                      124      3,575          –      3,699
                                  152,355    159,984          –    312,339
                                   29,900     24,690        381      54,971


                                    2,096           –    5,292        7,388


                                        –   184,159         25     184,184
                                  212,590    410,914      5,698     629,202
                                  220,478    789,586     26,748    1,036,812




                                        –   (11,660)         –     (11,660)
                                        –   (11,449)         –     (11,449)


                                        –   (25,640)         –     (25,640)
                                        –    (2,465)         –      (2,465)
                                        –   (16,556)         –     (16,556)
                                        –   (67,770)         –     (67,770)




188
                                          2019   12       31




3
3.4
(c)




      2019   1    1             21,050           5,698


                                 1,120              64
                                     –           (429)
                                53,632           3,235
                                (9,891)           (941)
                                (2,215)           (107)
      2019   12       31        63,696           7,520

      2019   12       31
                                   974              68
                                   104            (435)




      2018   1    1             14,107           1,577


                                   217              32
                                     –           (314)
                                14,079           4,836
                                (7,353)           (433)
                                     –              –
      2018   12       31        21,050           5,698

      2018   12       31
                                   327              33
                                  (110)           (315)




3.5




      2019       12        31




                                                      H        189
          2019   12   31




      3
      3.6


            

            

            




                                       5%   6%   8%

                           2.5%

                                  1%

            




            



            

            




190
                                                               2019     12       31




3
3.6
      2014   4




                                   2019   12   31           2018   12    31
                             (%)               11.22                    11.16
                       (%)                     12.85                    12.21
                 (%)                           14.83                    14.37


                                           695,084                  640,373
                                            (5,595)                  (5,566)
                                           689,489                  634,807
                                           100,057                   60,025
                                           789,546                  694,832
                                           121,710                  122,717
                                           911,256                  817,549

                                          6,144,459                5,690,542


4
                                                12     31
                                            2019                      2018


                                           242,948                  225,422
                                            88,647                   85,449
                                            24,167                   24,945
                                            11,691                   13,048
                                           367,453                  348,864


                                          (139,153)                 (128,589)
                                           (57,650)                  (66,788)
                                           (15,048)                  (11,344)
                                           (11,519)                  (11,235)
                                          (223,370)                 (217,956)
                                           144,083                  130,908


                                               1,467                    1,618




                                                                             H        191
          2019   12   31




      5
                                                              12     31

                                                             2019          2018
                                                             21,050        20,114
                                                             14,400        12,524
                                                              4,337         4,424
                                                              3,098         2,777
                                                              2,520         2,461
                                                              2,024         2,167
                                                                240           206
                                                             47,669        44,673


                                                              12     31

                                                             2019          2018



                                                                943          701

                                                              3,541         3,406


      6
                                                              12     31

                                                             2019          2018
                                                              2,884         2,326
                                                                821           771
                                                                339           339
                                                              4,044         3,436


                                                              12     31

                                                             2019          2018



                                                                    7             5


      7
                                                              12     31

                                                             2019          2018
                                                             13,415        12,606
                                                              2,629         3,636
                                                               (108)          857
                                                             15,936        17,099




                 2019      12   31
                                     0.56   2018   12   31          0.26


192
                      2019   12       31




8
           12    31

          2019               2018
          12,821             10,523
           1,370              2,351
              31                117
             287                 15
           2,290              2,807
          16,799             15,813




9


           12    31

          2019               2018
            (731)               (43)
          49,427             42,813
            (346)              (317)
           1,434             (1,142)
            (120)              (362)
            (160)               265
           1,610              1,075
             322              1,127
             518                 38
          51,954             43,454


10
           12    31

          2019               2018
             233                      33
              37                      27
             270                      60


11
           12    31

          2019               2018
     12   32,927             29,995
          25,528             28,368
           8,105              5,677
           8,934              6,414
           2,697              2,501
              50                549
           2,760              3,248
          81,001             76,752




                                  H        193
        2019   12   31




      12
                                                         12    31

                                                     2019                   2018
                                                     21,933                 21,075
                         (a)                          4,208                  3,380
                                                      6,786                  5,540
                                                     32,927                 29,995


      (a)


               10%       27%



                    2009       1   1




                                                         12    31

                                                     2019                   2018
                                                         2,331                  2,532
                                                         1,855                    820
                                                         4,186                  3,352




                                             2019   12   31         2018   12   31
                                                           65                     64
                                                          966                     14
                                                         1,031                    78




                         2008      12   31




                                             2019   12   31         2018   12   31

                                                          399                    408




                                                         12    31

                                                     2019                   2018
                                                              22                  28
                                                              20                  25
                                                              42                  53


194
                                                                                              2019   12       31




12
(a)




                                                                           12    31

                                                                         2019                        2018
                                                                            408                           395
                                                                            (51)                          (40)
                                                                             20                            25
                                                                              2                             3
                                                                             20                            25
                                                                            399                           408


        2019   12     31                          10.21      2018   12    31       10.95

                                                           0.40     2018                  0.41




                                               2019   12   31            3.22%     2018       12     31
3.47%       2.68% 2018 12 31      2.12%
               2019 12 31                                                             60
               19.70  2018 12   31     19.70     55                                    28.70         2018
12    31      28.70




      (1)                   100                                           0.23                            0.26



      (2)                         1%                                 0.26                            0.23



      (3)                                                                              0.32
               0.32




                                                                                                          H        195
        2019   12   31




      13
      (a)
                                  2019     12   31



                             –          579          200      779
                             –          521          183      704



                            –           672          178      850
                            –           672          191      863
                            –           672          191      863
                            –             –           –       –
                            –             –           –       –
                            –             –           –       –
                            –             –           –       –
                          292              –           –     292
                          292              –           –     292
                          282              –           –     282
                          282              –           –     282
                            –             –           –       –
                            6              –           –       6



                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –          232            –     232
                             –          137            –     137
                             –          853          169    1,022
                             –          841          169    1,010
                             –          800          169      969
                             –          408           86      494
                         1,154      6,387            1,536   9,077

            2019
                             –          145           45      190
                             –            –           –       –
                             –          304          105      409
                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –           48           17       65
                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –            –           –       –
                             –          417           83      500
                             –          914          250    1,164




196
                                                  2019   12       31




13
(a)
                      2018     12   31




                 –          712          179                 891
                 –          356          103                 459
                 –          641          174                 815



                 –            –            –                    –
                 –     1,563             170             1,733
                –      1,563             210             1,773
                –      1,563             210             1,773
                –          –              –                –
                –          –              –                –
                –          –              –                –
                –          –              –                –
                –          –              –                –
              250           –              –              250
              250           –              –              250
              250           –              –              250
              250           –              –              250
                –          –              –                –



                 –            –            –                    –
                 –            –            –                    –
                 –            –            –                    –
                 –            –            –                    –
                 –            –            –                    –
                 –            –            –                    –
                 –            –            –                    –
                 –          200            –              200
                 –          853          161             1,014
                 –          840          161             1,001
                 –          833          161               994
                 –          133           28               161
             1,000      9,257            1,557           11,814

      2018
                –           331          195                 526
                –           427          114                 541
                –           534          158                 692
                –           712          195                 907
                –           484           91                 575
              146              –           –                146
              146       2,488             753             3,387




                                                              H         197
        2019      12   31




      13
      (a)
            (1)                                       2019                                      2019
                                                             2018    2020       3   11   2020



            (2)



            (3)    2019     2018


            (4)


      (b)


                                                                     12     31

                                                                    2019                   2018
                                                                          14                    14
                                                                          14                    14
                                                                           2                     2
                                                                          30                    30




                                                                    12     31

                                                                    2019                   2018
                   4,000,001       -    4,500,000                          –                     –
                   4,500,001       -    5,000,000                          3                      2
                   5,000,001       -    5,500,000                          1                      2
                   5,500,001       -    6,000,000                          –                     –
                   6,000,001       -    6,500,000                          –                     –
                   6,500,001       -    7,000,000                          –                     –
                   7,000,001       -    7,500,000                          –                     –
                   7,500,001       -    8,000,000                          –                     –
                   8,000,001       -    8,500,000                          –                     –
                   8,500,001       -    9,000,000                          –                     –
                   9,000,001       -    9,500,000                          –                     –
                   9,500,001       -    10,000,000                         –                     1
                   10,000,001          - 10,500,000                        1                      –
                                                                           5                      5


            2019       2018




198
                                                             2019    12       31




14
                                                   12   31

                                                 2019               2018


                                                 11,789               6,838
                                                  1,059               1,058
                                                    680                 593
                                                 13,528               8,489
                   25                            (3,390)              3,413
                                                 10,138             11,902


                                                                          25%
2018         25%



                              25%   2018   25%



                                                   12   31

                                                 2019               2018
                                                 88,200             86,067
           25%                                    22,050             21,517
                                                    (206)               (33)
                                                   3,094              3,589
                        (1)                      (15,231)           (12,395)
                                                     431               (776)
                                                 10,138             11,902


     (1)




                                                                          H        199
        2019   12   31




      15


                                                                            12    31

                                                                           2019                 2018
                                                                           77,281               73,630
                                                                           (2,671)              (2,618)
                                                                           74,610               71,012
                                                                           74,263               74,263
                                                                             1.00                   0.96


           2015     7    29   2016   9   2                                             34.1

      26.71                                                   2019    12    31
                                             2019   12   31

           2019     9    18                                    34.2
                                                                                       2019    12   31



      16
                                                               2019   12     31         2018   12   31
                                                                        14,481                  14,665
                                                                       653,190                 703,649
                                                                        76,145                 111,759
                                                                        16,078                   9,727
                                                                           291                     371
                                                                       760,185                 840,171




200
                                                                     2019     12       31




16


                                             2019   12   31       2018   12    31
                                                              %                        %
                                                         12.50                14.00
                                                          5.00                 5.00




17
                                             2019   12   31       2018   12    31


                                                      96,489             104,270
                                                      39,783              58,697
                                                         559                 933
                                                        (176)               (254)


                                                      15,217             116,871
                                                         329               2,846
                                                          20                  92
                                                         (11)               (166)


                                                     100,074             194,008
                                                      55,132              47,437


                                                     262,885             275,020
                                                      74,080              42,898
                                                       4,979               6,749
                                                        (872)             (1,334)
                                                     648,488             848,067


       2019    12  31                                               45             2018
  12   31           964.73
               2019 12 31                           479.30
2.42    2018                 546.70   6.01




                                                                                   H        201
       2019      12   31




      18
                                 2019   12   31      2018   12   31


                                             2,829               1,746
                           (a)               3,176               3,036
                                             1,597                 779


                                         21,244              13,043
                           (a)          100,680             109,396
                                          3,869               3,609
                                          1,555               1,219


                                            820                      1
                                          1,756                  1,099
                                         47,141                  9,232


                                             92                   –
                                        170,343             187,601
                                         39,532              37,232


                                         11,864                  8,393
                                        406,498             376,386


           (a)




                                 2019   12   31      2018   12   31
                                         88,783              91,198
                                         36,565              33,481
                                          7,602               5,561
                                          2,000               2,588
                                        134,950             132,828




      19




202
                                                        2019     12       31




19




     2019   12   31
                      2,173,598            15,784              (20,423)
                      3,826,987             5,153               (6,001)
                      6,000,585            20,937              (26,424)




     2018   12   31
                      2,541,252            26,441              (25,640)
                        831,692             4,289               (2,465)
                      3,372,944            30,730              (28,105)




                                  2019   12   31     2018   12    31
                                         4,442,337          1,785,452
                                         1,209,161          1,384,347
                                           204,007            129,328
                                           145,080             73,817
                                         6,000,585          3,372,944




                                                                      H        203
            2019   12   31




      19




               2019     12   31
                                         121,791            295       (1,794)
                                          29,379            130         (168)
                                         151,170            425       (1,962)




               2018     12   31
                                          71,133           1,122        (353)
                                          26,935             479        (201)
                                          98,068           1,601        (554)


      (a)




                                                           12    31

                                                          2019        2018


                                                          (2,504)        (28)
                                                           2,250         (81)
                                                            (254)       (109)


      (b)




             2019                                  2.10      2018
                                  1.47




204
                                                                              2019     12       31




20
20.1
                                               2019   12   31              2018   12    31


                                                      5,068,861                   4,669,550
                                                        235,414                     184,184
                                                              –                        494
                                                       (132,719)                   (123,861)
                                                         14,648                      14,195
                                                         (2,551)                     (2,190)
                                                      5,183,653                   4,742,372


20.2


                                1          2                    3

       2019   1    1        2,848,956    127,820            57,147                3,033,923
                              365,201    (58,429)           (4,964)                 301,808
                                    –      (217)          (27,330)                 (27,547)
                             (105,437)    70,823            34,614                        –
        1              2      (95,474)    95,474                 –                              –
        1              3       (9,963)         –            9,963                               –
        2              3            –   (24,651)           24,651                               –
                                    –      (413)                   (82)                (495)
                                6,259        117                     31                6,407
       2019   12       31   3,114,979    139,701            59,416                3,314,096


                                1          2                    3

       2018   1    1        2,791,561    150,487            62,557                3,004,605
                              154,030    (87,260)           (5,255)                  61,515
                                    –      (527)          (38,461)                 (38,988)
                             (103,366)    64,901            38,465                        –
        1              2      (88,892)    88,892                 –                              –
        1              3      (14,474)         –           14,474                               –
        2              3            –   (23,991)           23,991                               –
                                   18          148              (212)                    (46)
                                6,713           71                53                   6,837
       2018   12       31   2,848,956    127,820            57,147                3,033,923




                                                                                            H         205
        2019   12   31




      20
      20.2


                                   1           2           3

                                  12


             2019   1    1        23,323      42,503      36,577    102,403
                                   3,443      (3,596)     (4,142)    (4,295)
                                     (51)        189           –       138
                                       –       (217)    (27,330)   (27,547)
                                     844     (13,068)     12,224          –
               1             2     1,148      (1,148)         –          –
               1             3      (304)          –       304           –
               2             3         –    (11,920)    11,920           –
                                  (4,459)     14,145     24,560      34,246
                                       –          –     1,464       1,464
                                       –          –    (1,292)     (1,292)
                                      25           4         24          53
             2019   12       31   23,125      39,960     42,085     105,170


                                   1           2           3

                                  12


             2018   1    1        25,027      50,159      36,406    111,592
                                  (2,123)      1,320      30,879     30,076
                                       –       (527)    (38,461)   (38,988)
                                     381      (8,488)      8,107          –
               1             2       741        (741)         –          –
               1             3      (360)          –       360           –
               2             3         –     (7,747)     7,747           –
                                        –          –     1,062      1,062
                                        –          –    (1,447)    (1,447)
                                       38          39         31        108
             2018   12       31   23,323      42,503     36,577     102,403




206
                                                                  2019    12       31




20
20.2


                                1           2          3

       2019   1    1        1,612,415       7,872     15,340       1,635,627
                              138,887      (1,906)    (4,226)        132,755
                                    –          –   (14,436)        (14,436)
                              (25,008)      3,116     21,892               –
        1              2       (7,504)      7,504         –                        –
        1              3      (17,504)          –   17,504                         –
        2              3            –     (4,388)    4,388                         –
                                    812          3           4                 819
       2019   12       31   1,727,106       9,085    18,574        1,754,765


                                1           2          3

       2018   1    1        1,388,170       5,721     15,991       1,409,882
                              240,290      (1,515)    (2,902)        235,873
                                    –          –   (11,180)        (11,180)
                              (17,027)      3,635     13,392               –
        1              2       (5,541)      5,541         –                        –
        1              3      (11,486)          –   11,486                         –
        2              3            –     (1,906)    1,906                         –
                                    982         31          39             1,052
       2018   12       31   1,612,415       7,872    15,340        1,635,627




                                1           2          3

                               12


       2019   1    1            7,710       2,302     11,446              21,458
                                  909        (225)    (1,219)               (535)
                                    –          –   (14,436)            (14,436)
                                  380        (686)       306                   –
        1              2            295     (295)            –                     –
        1              3             85        –          (85)                     –
        2              3              –    (391)          391                      –
                                 (605)      1,800    18,816              20,011
                                    –          –    1,224               1,224
                                    –          –     (175)               (175)
                                    –          2         –                  2
       2019   12       31       8,394       3,193    15,962              27,549




                                                                               H         207
        2019   12   31




      20
      20.2


                                    1           2            3

                                   12


             2018   1    1          6,506      1,395        11,626       19,527
                                      730      1,450        10,557       12,737
                                        –         –      (11,180)     (11,180)
                                      460       (545)           85            –
               1             2          272     (272)            –           –
               1             3          188        –         (188)           –
               2             3            –    (273)          273            –
                                          –          –       517          517
                                          –          –      (171)        (171)
                                         14           2         12           28
             2018   12       31     7,710      2,302       11,446        21,458




                                    1           2            3

             2019   1    1        178,874      6,731           258      185,863
                                   49,941       (193)         (310)      49,438
                                     (102)         –          102            –
               1             2          –            –           –         –
               1             3       (102)            –         102          –
                                        244     (134)              3        113
             2019   12       31   228,957      6,404              53    235,414


                                    1           2            3

             2018   1    1        156,612       7,184            209    164,005
                                   28,129      (7,712)           (44)    20,373
                                   (7,029)      6,980             49          –
               1             2     (6,980)     6,980               –         –
               1             3        (49)         –             49          –
                                    1,162           279           44      1,485
             2018   12       31   178,874      6,731             258    185,863




208
                                                                           2019     12       31




20
20.2


                             1          2                     3

                            12


       2019   1    1        1,163           283                   233               1,679
                             (321)          (78)                   53                (346)
                               (3)            –                    3                   –
        1              2           –         –                   –                         –
        1              3          (3)         –                   3                          –
       2019   12       31        839        205                   289               1,333


                             1          2                     3

                            12


       2018   1    1        1,587        278                      131               1,996
                             (138)      (279)                     100                (317)
                             (286)       284                        2                   –
        1              2     (284)          284                    –                         –
        1              3       (2)            –                   2                          –
       2018   12       31   1,163           283                   233               1,679


20.3
                                             2019   12   31             2018   12    31
                                                    1,844,304                  1,554,652
                                                      943,076                    895,738
                                                    2,516,895                  2,403,838
                                                    1,926,508                  1,732,818
                                                      590,387                    671,020
                                                    5,304,275                  4,854,228




                                                                                         H         209
        2019   12   31




      20
      20.4
                                                    2019   12    31

                                1            90                360
                         90           360                  3                  3
                          10,622        12,014              1,009                   299           23,944
                           4,983         7,781             11,294                 3,893           27,951
                          13,318         8,823             11,358                 5,126           38,625
                          11,805            7,934              9,505              4,695        33,939
                           1,513              889              1,853                431         4,686
                          28,923        28,618             23,661                 9,318           90,520


                                                    2018   12    31

                                1            90                360
                         90           360                  3                  3
                          11,133        10,402                400                   460           22,395
                           6,344        10,847              9,561                 4,099           30,851
                           8,366        10,830             11,930                 4,792           35,918
                              7,553         9,429          10,329                 4,306        31,617
                                813         1,401           1,601                   486         4,301
                          25,843        32,079             21,891                 9,351           89,164


      21
                                                                2019   12   31        2018   12     31


                                                                           7,427                 6,007
                                                                       1,747,791             1,759,249
                                                                         149,170               209,518
                                                                          28,564                29,100
                                                                          (3,263)               (3,369)
                                                                       1,929,689             2,000,505



                                                                        155,781               106,465
                                                                        382,695               236,079
                                                                        115,776                91,209
                                                                          6,459                 3,877
                                                                        660,711               437,630


                                                                              677                    991
                                                                            1,639                  1,423
                                                                            6,629                  4,974
                                                                            8,945                  7,388
                                                                        669,656               445,018




210
                                                                                      2019    12       31




21




                       1        2        3            1        2          3
     2019 1 1        437,630        –       –   2,002,789        –     1,085              2,441,504
                     415,485        –       –     289,477        –         –               704,962
                    (205,700)       –       –    (360,855)       –       (21)              (566,576)
                           –       –       –      (1,816)   1,497        319                      –
      1         2          –       –       –      (1,497)   1,497            –                      –
      1         3          –       –       –        (319)       –         319                       –
      2         3          –       –       –           –       –           –                      –
                       2,582        –       –        (536)         –          –                2,046
                       5,822        –       –       1,013          –          –                6,835
                       4,892        –       –           –         –          –                4,892
     2019 12 31     660,711         –       –   1,930,072    1,497      1,383              2,593,663




                       1        2        3            1        2          3
     2018 1 1        369,318        –       –   1,886,559         54        576            2,256,507
                     283,626        –       –     406,039          –         –             689,665
                    (224,823)       –       –    (319,166)       (54)       (16)            (544,059)
                           –       –       –        (525)         –       525                    –
      1         2          –       –       –           –         –         –                      –
      1         3          –       –       –        (525)         –       525                       –
      2         3          –       –       –           –         –         –                      –
                       3,877        –       –      29,100          –          –             32,977
                       3,037        –       –         782          –          –              3,819
                       2,595        –       –           –         –          –              2,595
     2018 12 31     437,630         –       –   2,002,789          –   1,085              2,441,504




                                                                                                   H         211
       2019       12   31




      21




                                 1          2        3           1                  2           3
                                12                              12


           2019 1 1                  718        –       467    2,884                     –        485          4,554
                                     114        –       (81)    (148)                    –        (13)          (128)
                                       –       –         –       –                    –          –             –
                                       –       –         –       –                    –         13             13
                                       –       –         –     (56)                   52           4              –
              1             2          –       –         –        (52)                52           –              –
              1             3          –       –         –         (4)                 –          4               –
              2             3          –       –         –          –                 –          –              –
                                 (193)          –         –    (226)                  126         141           (152)
                                   21           –         7        1                     –          –            29
           2019 12 31                660        –       393    2,455                   178         630          4,316




                                 1          2        3           1                  2           3
                                12                              12


           2018 1 1                  438        –       454    3,246                    10         475          4,623
                                     273        –        (8)    (336)                  (10)        (16)           (97)
                                       –       –         –       –                    –          –             –
                                       –       –         –       –                    –          –             –
                                       –       –         –     (26)                    –         26              –
              1             2          –       –         –          –                 –          –              –
              1             3          –       –         –        (26)                 –         26               –
              2             3          –       –         –          –                 –          –              –
                                       7        –        21           –                  –          –             28
           2018 12 31                718        –       467    2,884                      –       485          4,554




                                                                            2019   12      31   2018        12   31


                                                                                    258,959                   66,621
                                                                                      2,108                    3,699
                                                                                    329,703                  312,339
                                                                                     69,941                   54,971
                                                                                    660,711                  437,630


                                                                                   1,521,473                1,439,657
                                                                                      25,689                   28,364
                                                                                     215,817                  292,631
                                                                                      27,038                   38,411
                                                                                   1,790,017                1,799,063



212
                                                                                   2019     12       31




21


                                                           2019   12   31       2018   12    31


                                                                    1,411                  1,047
                                                                    3,606                 44,682
                                                                   38,088                 44,354
                                                                   43,105                 90,083




                                                           2019   12   31       2018   12    31
       3                                                            3,129                 14,407
       3   12                                                      15,341                 58,075
       1   5                                                       22,368                 17,072
       5                                                            2,267                    529
                                                                   43,105                 90,083


22
22.1



                                                                            %
                              2007 12    20    8,500,000,000           100.00
                              2007 10    18    5,764,705,882            85.00
                                2005 8    4      200,000,000            65.00
                               2010 1    27    5,100,000,000            62.50
                                2007 5    2      2,734,392,000          73.14


                              2000 11 1           400,000,000          100.00


                              2008 8 15          60,000,000             61.00
                              2010 3 18         180,000,000             51.00
                              2011 4 13         150,000,000             51.00
                               2012 8    16      150,000,000            51.00
                                2015 5    7        100,000,000         100.00
                              2017 12    29   10,000,000,000           100.00
                               2018 1    29     17,900,000,000         100.00
                                2019 6    6    8,000,000,000           100.00


       BoCom Brazil Holding   2016 3 11         533,377,877            100.00
         Company Ltda
       BANCO Bocom BBM S.A.   1967 6 29         313,686,111             80.00


       2019     12   31




                                                                                                 H        213
           2019    12   31




      22
      22.2
             (1)                2019      6    6                                                              80         2019      5     28
                                                                    2019      12    31                                 100%

             (2)                2019 12            4         Bocom Brazil Holding Company Ltda    32,122,063.84
                       2019    12 31                                     Bocom Brazil Holding Company Ltda 100%

             (3)                                             2019                           2020     1    23
                                2019      12       31

      22.3
                   2019        12 31
                                 2018     12       31

                    2019       12    31
                                                                    2018      12    31



              2019 12 31                                                                        PricewaterhouseCoopers,
      Societe cooperative                                      2018      12    31        PricewaterhouseCoopers, Societe
      cooperative)

                   2019 12 31           Bocom Brazil Holding Company Ltda                          BANCO Bocom BBM S.A.
                   PricewaterhouseCoopers LLP             2018 12 31                                  PricewaterhouseCoopers
      LLP)

      23
                                                                                              2019       12    31      2018   12    31


                                                                                                              3,506                2,977
                                                                                                              1,080                  666
                                                                                                                 71                   44
                                                                                                                (93)                 (42)
                                                                                                              4,564                3,645
                                                                                                                 36                    8
                                                                                                              4,600                3,653




                                                                                                   27.41                    2001 12
        3                                          2019       12    31                                                   9.01% 2018
        12        31         8.84%

                                                        15               3



                                                                                             33.20                       2011 12 30
                                              2019      12     31                                                      10.60% 2018
      12     31         10.60%

                                                        12               3



214
                                                                                                       2019    12       31




24



       2019 1 1                              61,594      2,407     25,523        108,553      9,133           207,210
                                                173        965      2,077         28,201        103            31,519
                                               (468)         –    (2,250)        (2,314)      (124)           (5,156)
                                                326       (731)         –             –       405                 –
                                                139        (16)         –             –      (139)              (16)
       2019 12 31                            61,764      2,625     25,350        134,440      9,378           233,557


       2019 1 1                              (16,860)        –    (20,288)      (11,540)    (5,103)           (53,791)
                                              (1,975)        –     (2,065)       (5,908)      (822)           (10,770)
                                                 157         –      2,110           171        101              2,539
       2019 12 31                            (18,678)        –    (20,243)      (17,277)    (5,824)           (62,022)


       2019 1 1                                    –      (16)          –         (117)         –                (133)
                                                   –        –          –         (233)         –                (233)
                                                   –        –          –           10          –                  10
       2019 12 31                                  –      (16)          –         (340)         –                (356)


       2019 12 31                            43,086      2,609       5,107       116,823      3,554           171,179


        2019 12             31                                                                    1,165.40
 2018     12 31                    966.23                                                           599.57
 2018    12 31                    592.79

         2019          12    31                                          1.98         2018   12   31
2.03




       2018   1    1                        58,158       4,286    25,184         82,885      7,961        178,474
                                             1,367       1,249     2,149         25,745        139         30,649
                                               458           –        –             –         –           458
                                              (294)          –   (1,810)           (77)      (138)        (2,319)
                                             2,433      (3,076)        –             –       643              –
                                              (528)        (52)        –             –       528            (52)
       2018   12       31                   61,594      2,407     25,523        108,553      9,133        207,210


       2018   1    1                        (15,006)         –   (19,607)       (7,018)     (4,251)          (45,882)
                                             (1,890)         –    (2,249)       (4,591)       (866)           (9,596)
                                                  –         –         –            –          –                –
                                                  7          –         –            –         (7)                –
                                                 29          –     1,568            69          21             1,687
       2018   12       31                   (16,860)         –   (20,288)      (11,540)     (5,103)          (53,791)


       2018   1    1                               –      (16)          –          (84)         –             (100)
                                                   –        –          –          (33)         –              (33)
                                                   –        –          –            –         –                –
       2018   12       31                          –      (16)          –        (117)          –             (133)


       2018   12       31                   44,734      2,391       5,235        96,896      4,030        153,286




                                                                                                                    H        215
        2019   12   31




      25
                 2019 12 31                                                                     25%
      2018     12 31        25%                                                    16.5%          2018    12
      31            16.5%




             2019 1 1        18,947     1,516    102      484     (412)    (584)       (538)    1,862    21,377
                              2,742       324     (3)        –   1,778     (96)      (1,036)    (319)    3,390
                               (611)        –     –   (1,014)       5       –           –       –   (1,620)
             2019 12 31      21,078     1,840     99     (530)    1,371    (680)      (1,574)   1,543    23,147




             2017 12 31      12,844       110     99        –     (163)   (522)        916     1,988    15,272
             IFRS 9           9,004         –     –   1,095         –      –         36         –   10,135
             2018 1 1        21,848       110     99    1,095      (163)   (522)        952     1,988    25,407
                              (2,901)   1,406      3         –    (243)    (62)      (1,490)    (126)   (3,413)
                                   –       –     –     (611)      (6)      –           –       –     (617)
             2018 12 31      18,947     1,516    102      484      (412)   (584)        (538)   1,862    21,377




216
                                                       2019     12       31




25


     2019   12   31                   2018      12    31




      (4,632)         (1,158)               (351)                    (88)


      (8,272)         (2,068)          (4,021)                  (1,005)
     (20,937)         (5,235)         (30,566)                  (7,642)
      (2,720)           (680)          (2,334)                    (584)
      (2,408)           (602)            (336)                     (84)
     (38,969)         (9,743)         (37,608)                  (9,403)


      84,312          21,078           75,789                 18,947
         399              99              408                    102
       7,361           1,840            6,063                  1,516


       1,976            494                1,866                     467


       2,512             628            2,288                     572
      26,424           6,606           28,921                   7,230
       8,580           2,145            7,782                   1,946
     131,564          32,890          123,117                 30,780
      92,595          23,147           85,509                 21,377




                          2019   12   31            2018   12    31
                                  24,065                      21,975

                                      (918)                       (598)




                                                                     H        217
        2019    12   31




      26
                                                2019   12   31    2018   12    31
                           (1)
                                                         3,827             3,849
                                                         7,567             7,562
                                                        41,344            30,050
                                          (c)           (2,717)           (2,152)
                                    (b)                  7,894             7,899
                                 (e)                     6,521
                                                         1,936             1,869
                           (a)                           1,368             1,309
                                                           714               692
                                                           758               925
                                                           759               824
                 (d)                                       430               437
                                                           493               425
                                                            33                33
                                                        15,723            15,286
                                                        86,650            69,008


            1


      (a)


            2019       1         1                                            3,028
                                                                                365
                                                                                  –
                                                                                 (7)
            2019       12            31                                       3,386


            2019       1         1                                            (1,719)
                                                                                (306)
                                                                                   –
                                                                                   7
            2019       12            31                                       (2,018)
                                                                              1,368




            2018       1         1                                            2,780
                                                                                270
                                                                                  –
                                                                                (22)
            2018       12            31                                       3,028


            2018       1         1                                            (1,452)
                                                                                (271)
                                                                                   –
                                                                                   4
            2018       12            31                                       (1,719)
                                                                              1,309


218
                                                                                                                2019   12       31




26
(b)
                                           2019                                                                        2019
                                           1 1                                                                       12 31
                                             7,899                  –               31                (36)             7,894


                                           2018                                                                        2018
                                           1 1                                                                       12 31
                                             8,217               (458)              117                23               7,899




                        2019          12   31

                                                                                                                       2019
                                                                                                                     12 31
                                                            –                 –                1,171                  1,171
                                                            –                 –                6,723                  6,723




(c)
                            2019                                                                                         2019
                            1 1                                                                                        12 31
                            (2,152)        (2,134)    524            1,140          (13)        (80)           (2)       (2,717)
                            (2,152)        (2,134)    524            1,140          (13)        (80)           (2)       (2,717)


                            2018                                                                                         2018
                            1 1                                                                                        12 31
                            (1,940)        (1,574)    499                864        41          (41)           (1)          (2,152)
                            (1,940)        (1,574)    499                864        41          (41)           (1)          (2,152)


(d)
                                           2019                                                                        2019
                                           1 1                                                                       12 31
                                                200                 –                     –             –                200
                                                122                 –                     –             –                122
      BANCO Bocom BBM S.A                       115                 –                     –            (7)                108
                                                437                 –                     –            (7)                430


                                           2018                                                                        2018
                                           1 1                                                                       12 31
                                                200                 –                     –            –                 200
                                                122                 –                     –            –                 122
      BANCO Bocom BBM S.A                       131                 –                     –          (16)                 115
                                                453                 –                     –          (16)                 437




                                                                                                                            H         219
        2019    12   31




      26
      (d)




      (e)
                                                             2019   12    31


                                                                      14,493
                                                                       2,124
                                                                      (3,104)
                                                                      13,513


                                                                         (7,372)
                                                                         (2,550)
                                                                          2,930
                                                                         (6,992)


            2019      1 1                                                7,121
            2019      12 31                                              6,521


            2019      12       31                                        6,344


               2019       12        31                1.95



      27
                                         2019   12   31      2018   12    31
                                                 456,314             511,284
                                                   6,619               8,854

                                                 284,254             327,250
                                                  14,213              16,729

                                                 602,870             724,295
                                                  14,645              11,851
                                                   5,672              21,199

                                                 154,740             131,865
                                                 245,877             260,241

                                                     701                   651
                                                  10,303                 8,083
                                                   1,016                 2,478

                                                  34,176             107,367
                                                  72,553              30,072
                                                     129                  74
                                                1,904,082           2,162,293


220
                                                                         2019     12       31




28
                                                   2019   12   31     2018   12    31
                                                            13,392              11,660
                                                            12,950              11,449
                                                               638                   –
                                                            26,980              23,109




                                                   2019   12   31     2018   12    31


                                                            14,030              11,660
                                                            13,976              11,663
                                                                54                         (3)


     2019   12   31   2018   12   31



29
                                                   2019   12   31     2018   12    31
                                                          1,835,688          1,748,857
                                                          2,196,096          2,195,241
                                                            762,669            687,393
                                                          1,207,253          1,089,095
                                                              3,364              3,903
                                                          6,005,070          5,724,489
                                                             67,838             68,835
                                                          6,072,908          5,793,324


                                                           246,727            297,707


30

                                       BANCO BoCom BBM S.A.




                                                                                       H         221
        2019       12   31




      31
                                                                                                  2019     12     31       2018      12    31


                                                                                      31.1                      25,950                39,450
                                                                                      31.2
                                                                                                                73,843                70,017
                                                                                                                 1,994                 1,994


                                                                                      31.3                     194,422               115,431
                                                                                      31.3                      83,688                70,777
                                                                                                                 3,584                 3,463
                                                                                                               383,481               301,132


                                                                                      31.3
                                                                                                                20,437                16,556
                                                                                                               403,918               317,688




                                    2019     12    31             2018    12    31



      31.1




                                                        %
              09        02                          4.00         13,500        2009/07/01    15          (a)      13,500        –        13,500
              11        01                          5.75         26,000        2011/10/21    15          (b)      26,000   25,950         25,950
                                                                                                                  39,500   25,950         39,450


             (a)             2019   7   3


             (b)                2021    10    24            11   01                                        5.75%




222
                                                                                                               2019   12       31




31
31.2




                                               %


         14   01                             5.80   28,000       2014/08/18         10   (a)    28,000          –    27,976
         14
              01
                                             4.50    1,200       2014/10/03         10   (b)     8,371          –     8,169
         14
              01
                                            3.625     500        2014/10/03         12   (c)     3,908     3,883       3,904
         17
                                             4.50   30,000       2017/04/11         10   (d)    30,000    29,960      29,968
         19
              01                             4.10   30,000       2019/08/14         10   (e)    30,000    30,000                –
         19
              02                             4.49   10,000       2019/08/14         15   (f)    10,000    10,000                –
                                                                                               110,279    73,843      70,017


         18
                                             5.15    2,000       2018/09/18         10   (g)     2,000     1,994       1,994
                                                                                                 2,000     1,994       1,994
                                                                                               112,279    75,837      72,011


       (a)         2019   8    19                                14           01


       (b)         2019   10       3                             14                 01


       (c)              2021       10   3              14             01                                             2021       10
              3     5                                300


       (d)
                               5                             2022     4       13


       (e)
                               5                             2024     8       16


       (f)
                               10                             2029        8    16


       (g)                                                   5                                 2023   9   20




                                                                                                                           H         223
        2019    12     31




      31
      31.3



                                                   %

             15                                  3.45   30,000   2015/12/17   5     30,000    30,000     30,000
             16                  01              2.94   10,000   2016/11/18   3     10,000         –    10,000
             16                  02              3.25   20,000   2016/11/18   5     20,000    20,000     20,000
             17                                  4.29   20,000   2017/10/26   3     20,000    20,000     20,000
             18                                  3.79   10,000   2018/11/28   3     10,000    10,000     10,000
             19       01                         3.35   50,000   2019/11/27   3     50,000    50,000          –
             19       02                         3.36   40,000   2019/12/13   3     40,000    40,000          –
             14     B                            3.85      500   2014/06/23   5        500         –       499
             14     C                            4.15      500   2014/06/23   7        500       498        499
             17       01              3MLibor   +0.78      700   2017/05/15   3      4,883     4,886      4,802
             17       02              3MLibor   +0.88      300   2017/05/15   5      2,093     2,094      2,058
             17       03              3MLibor   +0.80      400   2017/12/04   3      2,790     2,792      2,744
             17       04              3MLibor   +0.90      600   2017/12/04   5      4,186     4,188      4,116
             18       01              3MLibor   +0.75      600   2018/05/17   3      4,186     4,188      4,116
             18       02              3MLibor   +0.85      700   2018/05/17   5      4,883     4,886      4,802
             P14JHTP1B                           3.75      900   2014/12/04   5        900         –       898
             P14JHTP1C                           3.90      700   2014/12/04   7        700       692        698
             P14JHTP1D                           4.00      200   2014/12/04   10       200       198        199
                                                                                   205,821   194,422    115,431

             13                               3.75         500   2013/03/06   10     3,488     3,484      3,427
             14                              3.375         500   2014/04/25   5      3,488         –     3,428
             5                               3.125         385   2015/08/18   5      2,686     2,497      2,642
             3                                2.23         400   2016/03/15   3      2,790         –     2,745
             5                               2.748         600   2016/03/15   5      4,186     4,179      4,105
             3                                3.50         300   2018/01/25   3      2,093     2,090      2,035
             5                                3.75         950   2018/01/25   5      6,627     6,592      6,496
             10                               4.00         250   2018/01/25   10     1,744     1,727      1,692
             19                         110%SELIC          200   2019/01/30   5        339        66          –
             16             01                3.17       4,000   2016/07/21   3      4,000         –     3,898
             16             02                3.05       1,500   2016/09/07   3      1,500         –     1,199
             16             03                3.25         500   2016/09/07   5        500       449        449
             17             01                4.53       2,000   2017/07/18   3      2,000     1,949      1,947
             17             02                4.60       3,000   2017/08/22   3      3,000     2,398      2,395
             17             03                4.70       3,000   2017/10/18   3      3,000     2,398      2,395
             18             02                4.14       4,000   2018/10/22   3      4,000     3,993      3,989
             Azure   Nova                     2.25         500   2016/10/25   3      3,488         –     3,431
             Azure   Nova                    2.625       1,000   2016/10/25   5      6,976     6,956      6,847
             Azure   Nova                     3.00         700   2017/03/21   3      4,883     4,882      4,788
             Azure   Nova                     3.50       1,050   2017/03/21   5      7,325     7,308      7,171
             Azure   Nova                     4.25         250   2017/03/21   10     1,744     1,737      1,708
             19               01              4.00         800   2019/01/22   3      5,581     4,134          –
             19               02             4.375         700   2019/01/22   5      4,883     3,139          –
             19               03       3MLibor+1.2         120   2019/04/12   3        837       837          –
             19             01                3.68         800   2019/05/20   3      5,000     4,550          –
             19             02                3.65         700   2019/07/08   3      5,000     4,990          –
             19               04      3MLibor+1.18         120   2019/09/05   5      2,790     1,408          –
             19               05             2.625         120   2019/09/05   5      1,395       914          –
             18             01                4.53       4,000   2018/07/05   3      4,000     3,994      3,990
             19             03                3.49       3,500   2019/10/22   3      3,500     3,492          –
             19               06              2.99         180   2019/10/25   3      1,256     1,256          –
             19               07      3MLibor+1.08         600   2019/12/10   3      4,186     2,269          –
                                                                                   108,285    83,688     70,777
                                                                                   314,106   278,110    186,208




224
                                                                                                             2019     12       31




31
31.3



                                               %
       14                                    4.00       500   2014/02/14   7                   448            462            455
       14   02                               3.20       350   2014/04/02   5                   314              –           309
       16                                    2.25       500   2016/01/25   3                 3,488              –         3,462
       16                            3MLibor+0.88       550   2016/08/16   3                 3,837              –         3,792
       17                            3MLibor+0.78       850   2017/02/21   3                 5,930          5,931          5,856
       18                                    2.95     3,000   2018/05/18   2                 2,687          2,743          2,682
       19                                    3.40     2,500   2019/03/21   2                 2,500          2,526              –
       19                                    2.85     3,500   2019/03/21   5                 3,135          3,186              –
       19                            3MLibor+0.78       800   2019/03/21   3                 5,581          5,589              –
                                                                                            27,920         20,437      16,556


32
                                                                      2019       12    31            2018        12     31
                                                                                    6,344
                                                                                   31,936                             22,821
                                                                                   19,275                             21,692
                                                                                   11,118                              9,309
                                                                                    7,661                              7,677
                                                                                    4,536                              4,515
                 (a)                                                                1,029                                982
                       (b)                                                          6,332                              5,081
                                                                                       87                                 77
                                                                                   75,063                             59,560
                                                                                  163,381                            131,714


(a)
                             2019                                                                                  2019
                             1 1                                                                                 12 31
                               982              421            (3)             (371)                  –               1,029


                             2018                                                                                  2018
                             1 1                                                                                 12 31
                               449              640           (16)              (91)                  –                   982




                                                                                                                           H        225
        2019   12   31




      32
      (b)
                                                                      1                   2               3

                                                                  12


            2019    1     1                                           4,741                340                 –     5,081
                                                                      1,068                917                 –     1,985
                                                                         (7)              (182)                –      (189)
                                                                         (8)                 8                 –         –
               1              2                                            (8)                 8               –         –
                                                                       (442)              (109)                –      (551)
                                                                          6                  –                –         6
            2019    12        31                                      5,358                   974              –     6,332


                                                                      1                   2               3

                                                                  12


            2018    1     1                                           5,475                725                 –     6,200
                                                                       (864)              (106)                –      (970)
                                                                          –                 –                –         –
                                                                        372               (372)                –         –
               1              2                                           372             (372)                –         –
                                                                       (258)                   86              –      (172)
                                                                         16                     7              –        23
            2018    12        31                                      4,741                   340              –     5,081


      33

                                                                                     1
            2019    1 1                                  74,263                  74,263              113,663        187,926
            2019    12 31                                74,263                  74,263              113,663        187,926




                                                                                     1
            2018    1 1                                  74,263                  74,263              113,663        187,926
            2018    12 31                                74,263                  74,263              113,663        187,926


            2019         12        31   2018   12   31            A         39,251             H    35,012
            1




226
                                                                                                          2019   12       31




33
         2019   12   31   2018         12   31

                                                          2019                                                2019
                                                          1 1                                               12 31
                                                         113,046                      –             –      113,046
                                                             472                      –             –          472
                                                             148                      –             –          148
                                                             (41)                     –             –          (41)
                                                              16                      –             –           16
                                                              22                      –             –           22
                                                         113,663                      –             –      113,663


                                                          2018                                                2018
                                                          1 1                                               12 31
                                                         113,046                      –             –      113,046
                                                             472                      –             –          472
                                                             148                      –             –          148
                                                             (41)                     –             –          (41)
                                                              16                      –             –           16
                                                              22                      –             –           22
                                                         113,663                      –             –      113,663


34
34.1
34.1.1




                          2015-07-29             5.00%    20        122,500,000    2,450   14,982



                          2016-09-02             3.90%    100       450,000,000   45,000   45,000
                                                                                           59,982
                                                                                             (106)
                                                                                           59,876




                                                                                                                      H        227
            2019     12   31




      34
      34.1
      34.1.2

      (a)



               (1)                              5.00%

               (2)                5     5               3.344%




      (b)




      (c)

            1.00               7.7555       H
         6.51




      (d)




228
                                                            2019   12       31




34
34.1
34.1.2

(e)

         2020      7   29




(a)



         (1)                                    3.90%

         (2)                5              20           5
                                0.01%   1.37%




(b)




(c)

               A                        6.25




(d)




                                                                        H        229
            2019   12   31




      34
      34.1
      34.1.2

      (e)

               2021     9    2



      34.1.3
                                                  2019                                                  2019
                                                  1 1                                                 12 31


                                             122,500,000                –             –       122,500,000
                                                  14,924                –             –            14,924


                                             450,000,000                –             –       450,000,000
                                                  44,952                –             –            44,952


      34.2
      34.2.1



                                 2019 9 18    4.20%   100       400,000,000   40,000        40,000
                                                                                            40,000
                                                                                                (6)
                                                                                            39,994


      34.2.2
      (1)
                                     400

      (2)


      (3)
                                                            5




                                                                                               5
                                                                                                           5
                                             0.01%




230
                                                   2019   12       31




34
34.2
34.2.2
(4)
                  5
   5



(5)




(6)
                        5.125%

         5.125%

                                          5.125%

(7)




(8)




34.3
                      2019   12    31        2018    12    31
                             793,247                  698,405
                             693,377                  638,529
                              59,876                   59,876
                              39,994                        –
                                  2,671                   2,618
                                  2,671                   2,618
                                  7,665                   6,903
                                  7,665                   6,903




                                                               H        231
        2019    12   31




      35



                                                         10%
                                   50%



                                                                              1.5%




               2012       7    1                                       [2012]20




           2019       6       21         2018             2018

                                                                                  12   31

                                                                             2019                  2018
                                                                                  –                6,833
                                                                              2,738                 8,705
                                                                                  –                    –
                                                                              2,738                15,538


                 2019        12 31
      32.86                    27.38     2018   98.11          87.05
        2019     6        21        2018          2018                      27.38           2018
      87.05




232
                          2019    12       31




35



     2018   12       31            1,397
                                   4,681
                                  (1,031)
                                  (1,637)
                                      11
     2019   12       31            3,421

     2017   12 31                 (2,365)
             IFRS 9                1,891
                                    (474)
                                   2,719
                                    (228)
                                    (624)
                                       4
     2018   12       31            1,397




     2018   12 31            129,161
             IFRS 16            (616)
     2019   1    1           128,545
                              77,281
                                (381)
                              (3,286)
                                 (57)
                             (22,279)
                              (2,671)
                                 (11)
     2019   12       31      177,141

     2017   12 31            124,514
             IFRS 9          (28,257)
     2018   1    1                96,257
                                  73,630
                                  (7,055)
                                  (9,811)
                                     (29)
                                 (21,209)
                                  (2,618)
                                      (4)
     2018   12       31      129,161




                                       H        233
        2019     12   31




      36
                                                                                               12    31

                                                                                              2019            2018
                                                                                              22,279          21,209
                                                                                               2,671           2,618




           (1)

           (2)                                   10%

           (3)

           (4)




            2019           6   21         2018                                                   27.38            2018
       12 31                            742.63                                        A   H
       0.30                                                         222.79

           2019 4              29
       2019 7 29                        5%                                                1.36
                                                             2019    9    7
                       2019     9   9            3.9%                                                     17.55

                         2020       3   27                                  2020                 70.75
                       44.54                 2019       12   31              742.63                 1
                       A            H                                    0.315
      233.93




234
                                            2019     12       31




37



                      2019   12   31     2018   12    31
                              268,812            268,097
                              139,948            141,137
                              271,507            228,550
                              736,039            759,994

             1                 20,459              12,709
             1                 35,405              45,731
                             1,472,170          1,456,218




                      2019   12   31     2018   12    31
                               60,310              66,968




                                         2018   12    31
     1            1                                  3,918
     1   2       2                                   2,772
     2   3       3                                   1,908
     3   5       5                                   2,215
     5                                               1,532
                                                   12,345




                      2019   12   31     2018   12    31
     1            1            13,496              11,204
     1   2       2             12,818              11,045
     2   3       3             12,176              10,768
     3   5       5             22,920              20,983
     5                         42,024              59,827
                              103,434            113,827




                                                          H        235
           2019    12   31




      37



                                                         2019    12     31
      837.77             2018      12    31         744.23




                  2019       12   31                                                                2018     12     31




                                         32



                                                                                      2019   12    31        2018    12     31
                                                                                                  5,011                    3,242
                                         32                                                       1,029                      982


      38
      (1)

      12



                                                              2019             2018                 2019               2018
                                                            12 31            12 31                12 31              12 31
                                                                468,085      697,288              387,547                581,070
                                                                 78,041       32,308               78,041                 32,308
                                                                546,126      729,596              465,588                613,378


                                                                                                        43

      (2)
                                                                                                                  2019      12
      31
       2018 12 31                                               27.58
      2019 12 31                  2018    12   31




236
                                      2019   12       31




39
              2019   12   31




      (391)                 (322)             (713)
       113                 (448)              (335)
      (504)                 126               (378)


     4,807                (1,487)            3,320
     5,334                (1,619)            3,715
      (527)                  132              (395)
       (14)                      5                    (9)
      (210)                     54            (156)
       196                     (49)            147
     1,141                       –          1,141

      (748)                    188            (560)



        25                       –                25
       (20)                      –               (20)
        18                       –                18
     4,818                (1,616)            3,202


              2018   12   31




       241                  (139)                 102
      241                   (139)                 102
        –                     –                   –


     2,367                  (452)            1,915
     2,595                  (509)            2,086
      (228)                   57              (171)
        23                      (6)                   17
       147                     (37)               110
      (124)                     31                (93)
     1,998                       –          1,998

        81                     (20)                   61



       (14)                      –               (14)
       (25)                      –               (25)
        18                       –                18
     4,689                  (617)            4,072




                                                  H         237
       2019    12   31




      40

                                                                                              90



                                                                                          2019      12   31      2018   12    31
                                                                                                      85,246            123,665
                                                                                                      82,489            119,827
                                                                                                    167,735             243,492


      41


                                                                                2019     12    31
                                          61.47                                                      198.46

              2018       12    31                                                      1,383.66                              2019



      42



              2019       12    31




                              2019   12     31     2018   12   31



                                                                    2019   12   31        2018      12   31
                                                                             357,568                 242,502
                                                                             893,739               1,054,073
                                                                           1,003,226                 960,003
                                                                                 295                       –
                                                                           2,254,828               2,256,578


               2019       12    31
               39.48                 2018    12    31                  29.36
                                                  12.04         2018    12 31                            16.12




238
                                                                                                               2019   12       31




42
                   2019   12   31        2018      12    31



                                                                        2019      12   31




                                    160,522                     –                    –           160,522
                                      8,207                     –              139,302            147,509


                                         320                    –                      –               320
                                         798                  584                       –             1,382


                                              –                –                     15                15
                                    169,847                   584               139,317            309,748




                                                                           2018        12     31




                                               180,547                     –                180,547
                                                 4,906               200,861                 205,767
                                                 2,101                     –                  2,101
                                               187,554               200,861                 388,415


43
43.1




       2019   12   31     2018      12   31
                                                   27




                                                                                                                           H        239
        2019    12   31




      43
      43.1



                                                                   2019              2018                  2019                2018
                                                                 12 31             12 31                 12 31               12 31
                                                                      3,949            4,094                9,828                 3,797


      43.2



                     2019      12    31                                                            66.20          2018     12     31
      38.10

      43.3




               2019    12 31                                                                                                      557.02
                      551.44           2018      12   31                  987.63               937.77

               2019       12   31
                                                  48.64        2018    12     31            61.08

      43.4
                                                                                         2019 12           31
                                                        131.32        2018               89.71                                  47.33
         2018                       34.48

      44
      (a)
               2019 12 31                                                     177.32        2018    12     31       197.03
                23.88% 2018            12   31        26.53%




                                                                                            2019    12     31       2018     12    31
                                                                                                     647,402                    524,736
                                                                                                       9,515                      8,017




240
                                                                                      2019    12       31




44
(a)
                                                                      12   31

                                                                   2019                      2018
                                                                   18,935                    16,040
                                                                        –                       92




                                                                      12   31

                                                                   2019                      2018
                                                                           %                           %
                                                                 0.13~5.41              1.927~5.05
                                                                                              3.71


(b)
      2019   12   31                                         129.09            2018     12    31
109.23                 17.38%   2018   12   31   14.71%




                                                          2019   12   31         2018    12    31
                                                                   70,350                    26,650
                                                                      964                       359


                                                                      12   31

                                                                   2019                      2018
                                                                      1,031                   1,355




                                                                      12   31

                                                                   2019                      2018
                                                                           %                           %
                                                                 3.85~6.10               3.85~6.10




                                                                                                   H        241
        2019    12   31




      44
      (c)
               2019 12 31                          138.86    2018        12    31    138.86
                  18.70% 2018   12   31   18.70%




                                                            2019    12    31        2018     12   31


                                                                      1,302                     2,250
                                                                        798                     1,592
                                                                      1,323                     1,314
                                                                        230                       230
                                                                      4,634                     4,410
                                                                      1,644                     1,289
                                                                      6,107                    13,298
                                                                      2,424                     2,832
                                                                     22,987                    48,776
                                                                        979                       760
                                                                      2,622                     1,807


                                                                    161,086                   138,544


                                                                          12   31

                                                                     2019                      2018
                                                                          (305)                    (984)
                                                                           231                      162
                                                                         1,535                    1,385




                                                                          12   31

                                                                     2019                      2018
                                                                               %                       %
                                                                 0.01~0.35                   0.01~2.84
                                                                 1.39~2.85                   0.20~3.55
                                                                 3.30~4.13                   3.30~6.68
                                                                 3.26~4.74                   3.26~4.74
                                                                 1.50~4.75                   1.50~5.01
                                                                 1.38~3.10                   2.73~5.60
                                                                 0.01~3.80                   0.01~6.10
                                                               (0.24)~3.46                 (0.01)~4.75
                                                                 0.48~0.75                   0.47~1.00
                                                                 1.40~3.30                   2.11~3.44
                                                                 0.02~2.80                   2.34~5.30




242
                          2019     12       31




44
(d)




(e)




      2019   12   31   2018   12    31
                 338                484
              91,307             74,791
               1,296              7,298
               1,915                  –
               2,266              1,721
              13,055                  –
                 429                366
                 137                126
               9,651             19,904
              10,245             10,255
                 543                860
               3,544              2,201
                  51                 51
                  36                 31


              10,327                         –


              28,312                         –




                                        H         243
            2019   12   31




      44
      (e)
                                               12      31

                                  2019   12   31            2018     12   31
                                              2,531                       2,291
                                                458                         603
                                                943                       1,063
                                                 97                          27
                                                562                         249
                                                212                         174
                                                755                         201




                                               12      31

                                  2019   12   31            2018     12   31
                                                   %                           %
                                       0.01~4.00                     0.01~4.70
                                     (0.10)~5.40                     0.03~5.45
                                       2.63~4.38                             –
                                       0.76~4.70                     3.25~4.70
                                       1.00~4.38                             –
                                       2.18~3.97                     0.03~5.52
                                       0.02~9.15                     0.01~5.50
                                     (0.10)~5.40                   (0.10)~5.45
                                       1.50~3.03                     0.01~4.16
                                            5.75                          5.75


      (f)




                                  2019   12   31            2018     12   31
                                                18                             8
                                                 3                             4


                             13




244
                                     2019     12       31




44
(g)




      2019   12   31              2018   12    31


                        –                         101
                        –                          10
                        4                            –
                       52                          222
                        3                            –


                  5,193                                 –


                   12        31
               2019                         2018
                        1                               –
                       10                               2
                        2                              10




                  12     31

               2019                         2018
                       %                               %
             0.35~3.88                   2.84~3.88
             0.75~2.65                        0.75
             1.38~3.10                   2.66~2.75
             0.01~5.50                   0.01~5.58




                                                   H         245
        2019      12   31




      44
      (h)


                                            2019   12   31        2018     12   31
                                                      2,354                   4,337
                                                          1                       6
                                                        200                       –
                                                          4                       –
                                                      1,851                   1,910
                                                         20                      18
                                                     46,865                  42,094
                                                      1,253                   1,076


                                                        12   31

                                                     2019                    2018
                                                           74                     218
                                                        1,507                   1,265




                                                        12   31

                                                     2019                    2018
                                                             %                       %
                                                   0.30~6.31             3.915~5.22
                                                   3.19~3.78                      –
                                                   2.70~5.80              0.35~5.80
                                                   1.10~4.18              1.10~4.88


      45




            (1)             -
            (2)             -
            (3)             -       (   )
            (4)                 -
            (5)             -

            (6)
            (7)             -




246
                                                                           2019    12       31




45




                                     2019 12 31



      29,574     8,829     85,922     50,550     24,236     33,580    134,762      367,453
     (29,487)   (8,710)   (58,943)   (33,277)   (15,036)   (24,203)   (53,714)    (223,370)
      17,180     4,799     23,936     15,543      5,724       (370)   (66,812)           –
      17,267    4,918     50,915     32,816     14,924       9,007     14,236     144,083
       4,652    1,531     13,610      8,480      3,365       3,166     12,865      47,669
         (37)     (16)    (1,366)       (93)       (31)       (328)    (2,173)     (4,044)
       4,615    1,515     12,244      8,387      3,334       2,838     10,692      43,625
         344       50      2,295        537         84         341     12,285      15,936
           –       –       114          –         –        487       (288)        313
           –       –    11,647          –         –         40          –     11,687


          –        –         –         –         –        134        280          414
        839       168     12,900        533        583       1,711         65       16,799
     23,065     6,651     90,115     42,273     18,925     14,558      37,270     232,857
      (2,034)   (4,882)   (16,255)    (6,268)    (3,591)       (86)   (18,838)     (51,954)
           –        1       (230)       (10)       (15)       (16)         –        (270)
           –        –   (11,424)         –         –        (8)         –     (11,432)
      (7,400)   (3,298)   (28,719)   (11,441)    (5,967)    (5,516)   (18,660)     (81,001)
     13,631     (1,528)   33,487     24,554       9,352      8,932       (228)      88,200

                                                                                   (10,138)
                                                                                    78,062

      (1,101)    (430)     (2,326)    (1,626)      (882)      (608)    (1,132)      (8,105)
        (356)    (227)    (29,403)      (917)      (382)      (281)      (810)     (32,376)




                                                                                        H        247
       2019   12   31




      45

                                                                                 2018 12 31



                                       28,500        9,630        78,890          43,787       21,811        29,276       136,970        348,864
                                      (30,461)      (8,934)      (58,022)        (32,062)     (14,467)      (21,499)      (52,511)      (217,956)
                                       18,118        4,570        23,219          18,182        6,288          (426)      (69,951)             –
                                       16,157        5,266        44,087          29,907       13,632         7,351        14,508        130,908
                                        4,342        1,623        13,606           8,160        3,221         3,350        10,371         44,673
                                         (226)         (53)       (1,508)           (285)        (153)         (351)         (860)        (3,436)
                                        4,116        1,570        12,098           7,875        3,068         2,999         9,511         41,237
                                          326            74        1,310             455           154        1,094        13,686         17,099
                                             –           –         149               –            –         282          (141)           290
                                             –           –       7,446               –            –          35             –         7,481


                                            –            –           –              –            –          13           214            227
                                        1,166           218       10,412             804           591        1,511         1,111         15,813
                                      21,765         7,128        75,502         39,041        17,445        13,285        38,889       213,055
                                       (2,395)      (7,716)      (10,425)         (5,516)      (4,855)         (399)      (12,148)       (43,454)
                                            –           –          (27)            (24)           –           (9)            –           (60)
                                            –           –       (6,712)              –           –          (10)            –        (6,722)
                                       (7,234)      (3,321)      (25,618)        (11,252)      (5,980)       (4,968)      (18,379)       (76,752)
                                      12,136        (3,909)       32,720         22,249         6,610         7,899         8,362         86,067

                                                                                                                                         (11,902)
                                                                                                                                          74,165

                                         (734)         (335)      (1,683)         (1,052)         (611)         (235)      (1,027)        (5,677)
                                         (361)         (170)     (27,597)           (974)         (665)         (780)        (798)       (31,345)


                                                                               2019 12 31



                        1,219,762       344,260    2,814,349     1,519,238         708,382    1,100,223     4,029,099     (1,853,778)    9,881,535


                                 –           –            4             6              –         431         4,159              –        4,600
                                                                                                                                            24,065
                                                                                                                                         9,905,600

                        (1,202,152)    (346,410)   (2,648,846)   (1,483,516)      (697,188)   (1,067,197)   (3,512,239)   1,853,778      (9,103,770)
                                                                                                                                               (918)
                                                                                                                                         (9,104,688)




248
                                                                                                                     2019    12       31




45

                                                              2018 12 31



     1,157,867     339,827        2,669,816     1,434,255         688,096          1,006,195    4,224,506     (2,011,366)     9,509,196


              –          –               4             7              –                67        3,575              –         3,653
                                                                                                                                  21,975
                                                                                                                              9,531,171

     (1,140,638)   (342,636)      (2,534,865)   (1,399,199)      (681,169)          (991,077)   (3,747,047)   2,011,366      (8,825,265)
                                                                                                                                      (598)
                                                                                                                             (8,825,863)




                                                               2019          12     31


                               54,158              45,514                     42,145                    2,266               144,083
                               19,915              15,277                    (35,192)                       –                    –
                               74,073              60,791                      6,953                   2,266                144,083
                               15,168              25,585                        543                   2,329                 43,625
                                1,708                  (3)                    11,789                   2,442                 15,936
                                    –                  –                       313                       –                   313
                                    –                  –                         –                    414                    414
                                    –                  –                         –                 11,687                 11,687
                               13,763               2,313                          –                    723                 16,799
                         104,712                   88,686                     19,598                  19,861                232,857
                          (31,854)                (20,803)                        1,014                (311)                (51,954)
                             (233)                      –                            –                (37)                   (270)
                                –                      –                            –            (11,432)                (11,432)


                           (2,917)                 (4,347)                      (406)                   (435)                (8,105)
                          (31,335)                (34,412)                    (2,858)                 (4,291)               (72,896)
                               38,373              29,124                     17,348                    3,355                88,200

                                                                                                                            (10,138)
                                                                                                                             78,062

                           (2,917)                 (4,347)                      (406)                   (435)                (8,105)
                          (11,650)                (17,366)                    (1,623)                 (1,737)               (32,376)




                                                                                                                                  H           249
       2019   12   31




      45

                                                2018       12   31


                           49,366        41,779             37,313          2,450      130,908
                           19,189         9,011            (28,200)             –           –
                           68,555        50,790              9,113          2,450      130,908
                           14,392        24,090                604          2,151       41,237
                            2,656           (53)            13,876            620       17,099
                                –            –               290              –         290


                                –             –                    –       227          227
                                –             –                    –     7,481        7,481
                           11,487          3,130                     2      1,194       15,813
                           97,090        77,957             23,885        14,123       213,055
                           (29,726)      (13,607)               141          (262)      (43,454)
                               (34)            –                 –          (26)          (60)
                                 –            –                 –       (6,722)       (6,722)


                            (1,708)       (3,581)             (125)          (263)       (5,677)
                           (28,557)      (35,979)           (2,671)        (3,868)      (71,075)
                           37,065        24,790             21,230          2,982       86,067

                                                                                        (11,902)
                                                                                        74,165

                            (1,708)       (3,581)               (125)        (263)       (5,677)
                            (9,430)      (19,775)               (688)      (1,452)      (31,345)


                                                    2019   12    31



                        3,524,914     1,829,595        4,429,717          97,309     9,881,535


                                 –            –                    –    4,600         4,600
                                                                                        24,065
                                                                                     9,905,600

                        (4,340,472)   (2,004,467)     (2,719,447)         (39,384)   (9,103,770)
                                                                                           (918)
                                                                                     (9,104,688)




250
                                                                          2019    12       31




45

                                  2018   12   31



      3,181,294     1,721,526        4,529,647                 76,729       9,509,196


               –            –                 –              3,653             3,653
                                                                                  21,975
                                                                            9,531,171
      (4,247,625)   (1,806,316)     (2,742,362)                (28,962)     (8,825,265)
                                                                                    (598)
                                                                            (8,825,863)




46
(a)
                                         2019        12   31         2018    12     31


                                                   756,179                    835,960
                                                   719,284                    895,393
                                                    19,960                     29,447
                                                 4,971,617                  4,556,775
                                                   337,752                    356,351
                                                 1,905,492                  1,982,351
                                                   548,454                    324,922
                                                     4,055                      3,454
                                                    54,167                     46,110
                                                    50,795                     52,740
                                                    22,571                     20,580
                                                    61,539                     43,710
                                                 9,451,865                  9,147,793




                                                                                       H        251
        2019   12   31




      46
      (a)
                                         2019   12   31     2018   12   31


                                                1,809,364          2,092,370
                                                   26,342             23,109
                                                   26,076             28,801
                                                5,914,089          5,644,733
                                                  493,873            360,766
                                                    5,524              1,334
                                                      102                 46
                                                  317,205            244,163
                                                   97,535             77,654
                                                8,690,110          8,472,976


                                                  74,263             74,263
                                                  99,870             59,876
                                                  59,876             59,876
                                                  39,994                  –
                                                 113,427            113,427
                                                 318,251            313,760
                                                 155,944            113,491
                                                 761,755            674,817
                                                9,451,865          9,147,793


                         2020   3   27




252
                                                                                                                                                      2019         12       31




46
(b)




                          33        34        34          33         35         35          35         35                                                 35,36
      2018 12 31      74,263    59,876          –   113,427     63,072    139,764     108,717     1,247     (20)    29      (404)    10     1,345     113,491          674,817
            IFRS 16
                           –        –        –           –        –          –          –        –     –      –        –     –       –       (609)             (609)
      2019 1 1
                      74,263    59,876         –    113,427     63,072    139,764     108,717     1,247     (20)    29      (404)    10     1,345     112,882          674,208
                           –        –        –          –         –         –          –        –      –     –        –     –        –     70,752           70,752
                           –        –        –           –        –          –          –   1,078      25     (47)     697     (20)      18            –          1,751
                           –        –         –          –        –          –          –   1,078      25     (47)     697     (20)      18      70,752           72,503


                           –        –   39,994            –        –          –          –        –     –      –        –     –       –          –          39,994
                           –        –        –           –        –          –          –        –     –      –        –     –       –    (22,279)         (22,279)
                           –        –        –           –        –          –         –         –     –      –        –     –       –     (2,671)          (2,671)
                           –        –        –           –        –          –     2,738          –     –      –        –     –       –     (2,738)               –


                           –        –        –           –        –          –          –        2      –      –        –     –       –          (2)               –
      2019 12 31      74,263    59,876    39,994     113,427     63,072    139,764     111,455     2,327       5     (18)     293     (10)   1,363     155,944          761,755

      2017 12 31      74,263    59,876          –   113,427     56,239    139,764     100,012     (2,053)            (5)   (1,473)   35     1,327     112,544          653,956
            IFRS 9
                           –        –        –           –        –          –          –   1,797      (6)      –        –     –       –    (28,012)         (26,221)
      2018 1 1
                      74,263    59,876         –    113,427     56,239    139,764     100,012      (256)      (6)   (5)    (1,473)    35    1,327      84,532          627,735
                           –        –        –          –         –         –          –        –       –    –         –     –       –     68,324           68,324
                           –        –        –          –         –         –          –    1,503     (14)    34      1,069    (25)      18           –           2,585
                           –        –         –          –        –          –          –   1,503     (14)    34     1,069     (25)      18      68,324           70,909


                           –        –        –           –        –          –         –         –     –      –        –     –       –          –               –
                           –        –        –           –        –          –         –         –     –      –        –     –       –    (21,209)         (21,209)
                           –        –        –           –        –          –         –         –     –      –        –     –       –     (2,618)          (2,618)
                           –        –        –           –    6,833           –     8,705          –     –      –        –     –       –    (15,538)               –
      2018 12 31      74,263    59,876          –   113,427     63,072    139,764     108,717     1,247     (20)    29       (404)   10     1,345     113,491          674,817




                                                                                                                                                                        H           253
           2019    12   31




      47



            2020         1
                        300

            2020         1                                        900



            2020         1
      1%                                                     5

            2020         1                     20            13         28
            2022             2023       2022

            2020         3                          5

            2020 3                                      30              70
               2023              2025

                  2020       1




254
256
256
257
257
258
259




H     255
      1


                                                 2019   12    31         2018    12   31
                      (%)                                    72.92                    68.73


      2

          2019   12    31
                               962,162     240,381            182,878            1,385,421
                              (935,924)   (281,692)          (120,743)          (1,338,359)
                             1,009,056     184,437             88,332            1,281,825
                            (1,082,162)   (116,658)          (131,152)          (1,329,972)
                                (9,379)         (1)              (506)              (9,886)
                               (56,247)     26,467             18,809              (10,971)

                              123,773       18,922              5,175             147,870




          2018   12    31
                               923,779     190,792            154,296            1,268,867
                              (980,657)   (239,433)          (112,500)          (1,332,590)
                             1,176,798     111,895             34,961            1,323,654
                            (1,164,445)    (50,463)           (67,904)          (1,282,812)
                                (3,652)          –              (728)              (4,380)
                               (48,177)     12,791              8,125              (27,261)

                              103,330       18,941              5,048             127,319




256
3




                                                                                 10%




      2019   12    31
                        483,803    34,641    570,466                –      1,088,910
                        145,993    16,732    236,836                –       399,561
                         33,558    32,202     67,936                –       133,696
                          4,704       594     10,615                –        15,913
                         14,620       211     24,409                –        39,240
                        536,685    67,648    673,426                –      1,277,759




      2018   12    31
                        543,039    49,363    461,398                –      1,053,800
                        123,413    19,119    192,390                –       334,922
                         57,414    14,001     50,278                –       121,693
                              –        –         –               –             –
                         22,481     1,125     57,266                –        80,872
                        622,934    64,489    568,942                –      1,256,365


4
4.1
                                               2019     12   31      2018   12   31


                                                         28,923               25,843
                                                          9,694               10,983
                                                         18,924               21,096
                                                         32,979               31,242
                                                         90,520               89,164

             (%)
                                                             0.55                0.54
                                                             0.17                0.23
                                                             0.36                0.43
                                                             0.63                0.64
                                                             1.71                1.84




                                                                                  H     257
      4
      4.2
                                     2019   12    31        2018     12    31
                                                 7,634                    9,415
                                                 1,949                    3,617
                                                  0.04                     0.07


      5
      5.1
            2019     12   31                      2018     12   31




             5,506              (4,371)            7,734               (5,479)
            13,826              (9,625)            8,668               (5,586)
            21,573             (14,778)           21,895              (13,549)
            14,419              (9,538)           14,941               (9,090)
            10,373              (7,569)           10,329               (6,084)
            11,133             (11,514)            7,681               (7,320)
            76,830             (57,395)           71,248              (47,108)
             1,213                (652)            1,264                 (915)
            78,043             (58,047)           72,512              (48,023)


      5.2
            2019     12   31                      2018     12   31




             5,923              (9,268)            7,939               (5,346)
            15,384              (4,286)            9,619               (5,742)
            24,217             (13,903)           25,229              (15,865)
            15,164              (8,566)           15,901               (9,594)
             8,277              (6,117)           10,536               (6,648)
            20,582             (13,877)           18,374               (8,983)
            89,547             (56,017)           87,598              (52,178)
               973                (710)            1,566               (1,143)
            90,520             (56,727)           89,164              (53,321)

            44,293                                43,899




258
6
6.1
                                          2019   12   31                         2018    12    31


                                                      %                                        %




                                   957            0.44          –      1,265              0.66           –
                                   863            0.39        316         668              0.35         325
                                 3,079            1.40        636       2,990              1.56         634
                                30,300           13.81      4,736      29,120             15.21       4,116


                                 1,529             0.70       400       1,187              0.62         227
                                11,125             5.07     1,012       9,455              4.94       1,106
                                16,682             7.61     4,040      13,435              7.02       4,143


                                 1,059             0.48        31         835              0.44          32
                                37,106            16.92     3,438      36,487             19.05       3,235
                                     –               –        –          –                –          –
                                10,405             4.74     2,354      12,348              6.45       3,211
                                24,510            11.17    10,677      12,934              6.75       6,736
                                 8,840             4.03     3,152       5,358              2.80       2,649
                                     –               –        –          –                –          –
                                41,297            18.84     5,932      39,937             20.84       4,506
                               187,752            85.60    36,724     166,019             86.69      30,920


                                17,496             7.98    17,479      14,445              7.54      14,429
                                   146             0.07         –        156              0.08           –
                                13,936             6.35    12,876      10,893              5.69       9,912
                                31,578            14.40    30,355      25,494             13.31      24,341
                               219,330           100.00    67,079     191,513            100.00      55,261

                              5,084,945                              4,662,715


                       2017                                                             (GB/T 4754-2017)




      2019   12   31                                          47% 2018     12     31          49%




                                                                                                           H   259
      6
      6.2
                          2019     12   31                       2018     12   31




                          59,469             (42,085)            57,172             (36,577)
                          18,574             (15,962)            15,340             (11,446)
                          78,043             (58,047)            72,512             (48,023)

                          29,398                                 28,349




                 2019   12   31                              2018   12    31




            29,605      (27,547)         1,464          29,759      (38,988)          1,062
            19,476      (14,436)         1,224          12,737      (11,180)            517
            49,081      (41,983)         2,688          42,496      (50,168)          1,579




260
         1


                   2019     12   31
 1                         9,905,600
 2                           (54,233)
 3                                  0
 4                             40,470
 5                              7,808
 6                           736,970
 7                            (5,595)
 8                        10,631,020




                   2019     12   31
1                          9,732,567
2                             (5,595)
3                          9,726,972
4                             20,934
5                             40,470
6                                  0
7                                  0
8                                  0
9                                  0
10                                 0
11                            61,404
12                            97,866
13                                 0
14                             7,808
15                                 0
16                           105,674
17                         1,708,677
18                          (971,707)
19                           736,970
20                           789,546
21                        10,631,020
22           (%)                7.43

     1




                                 H      261
           2   2019



      1                                 1,811,837

       2                    1,605,982     150,688
       3                      195,948       9,685
       4                    1,410,034     141,003
       5                    4,062,009   1,823,537
       6                    2,272,002     566,710
       7                    1,783,997   1,250,817
       8                        6,010       6,010
       9                                   21,678
      10                    1,501,138     687,193
      11                      651,484     638,102
      12                          119         119
      13                      849,535      48,972
      14                       46,653      46,653
      15                    1,161,116      40,055
      16                                2,769,804

      17                       51,739      51,230
      18                      814,295     551,435
      19                      690,008     663,607
      20                    1,556,042   1,266,272


      21                                1,811,837
      22                                1,503,532
      23              (%)                  120.69




262
          3: 2019


                                                <6        6-12            ≥1


      1                           777,744            –         –    102,403       880,147
      2                           777,744            –         –     82,303       860,047
      3                                 –           –         –     20,100        20,100
      4                           798,026    1,236,609     69,186       3,033     1,915,641
      5                           378,457        3,263      1,651       1,613       365,815
      6                           419,569    1,233,347     67,535       1,420     1,549,826
      7                         2,084,262    3,223,660    818,012     471,931     2,671,692
      8                         2,076,422      130,389     32,268       5,707     1,125,247
      9                             7,840    3,093,271    785,744     466,224     1,546,445
     10                                 –           –         –          –            –
     11                            40,987       18,635      5,521     234,005       224,488
     12                                                                41,598
     13                            40,987       18,635      5,521     192,407       224,488
     14                                                                           5,691,968

     15                                                                             373,070
     16                            94,025        4,460          –         498       49,740
     17                            59,083    1,884,157    933,722    3,619,414    4,342,604
     18                                 –       6,599          –           –         990
     19                                 –     542,905    243,670      144,319      347,590

     20                                 7    1,310,632    649,911    2,017,286    2,692,139



     21                   35%           –      37,726     10,325       16,048      34,457
     22                                 –         530        659    1,070,717     910,704
     23                   35%           –           –         –           –          –
     24                            59,076       23,492     39,482      387,092     391,182

     25                                –            –         –           –          –
     26                          164,775        72,172      9,801       42,137     252,682
     27                           54,243                                            46,107
     28                                          4,190                               3,562

     29                                                                 33,248            –
     30                                                                 41,598        8,320
     31                          110,532        72,172      9,801        4,699      194,693
     32                                                              2,252,672       94,794
     33                                                                           5,112,890
     34             (%)                                                              111.33



1.


2.        30
               26




                                                                                        H      263
                4: 2019


                                                       <6        6–12            ≥1


            1                           795,515             –         –      93,942       889,457
            2                           795,515             –         –      73,842       869,357
            3                                 –            –         –      20,100        20,100
            4                           853,292     1,229,204     39,892        4,422     1,935,326
            5                           410,996         2,705      1,398        1,496       395,839
            6                           442,297     1,226,499     38,495        2,926     1,539,487
            7                         2,139,239     3,013,639    728,116      506,440     2,650,461
            8                         2,122,298       111,836     31,319        5,554     1,138,280
            9                            16,941     2,901,803    696,797      500,886     1,512,181
           10                                 –            –         –           –            –
           11                            49,924       146,965     55,548      195,229       233,952
           12                                                                  26,421
           13                            49,924      146,965       55,548     168,807       233,952
           14                                                                             5,709,197

           15                                                                               327,080
           16                            71,237           832          –          498       36,532
           17                            27,044     1,689,396    968,586     3,678,284    4,348,607
           18                                 –        2,648          –            –         397
           19
                                               –    399,915     207,500      156,723      320,460
           20

                                               –   1,252,162    732,684     2,038,118    2,720,633
           21                   35%            –      16,462      9,690        22,585       27,756
           22                                  –         534        674     1,105,955      940,666
           23                   35%            –           –         –            –           –
           24
                                        27,044         34,137      27,728     377,487      366,451
           25                                –             –          –          –           –
           26                          158,349         76,598      10,463     160,194      375,316
           27                           51,293                                              43,599
           28
                                                                                 6,029        5,124
           29                                                                   20,934            –
           30                                                                   26,421        5,284
           31                          107,056         76,598      10,463      133,231      321,307
           32                                                                2,399,531      101,881
           33                                                                             5,189,416
           34             (%)                                                                110.02



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