About this Report
Report Notes Reporting Principles
This report is the annual social responsibility report issued by the Company for the thirteenth This report has been prepared with reference to the "core programme" of the Global Sustainability
consecutive year. Based on the principles of objectivity, standardization, transparency and Standards Board (GSSB) “GRI standards”, and has made extensive reference to the Guidelines on
comprehensiveness, our report aims to truly reflect the practice and development of corporate social Environmental Information Disclosure of Listed Companies issued by the Shanghai Stock Exchange
responsibility of the Company in 2020. It mainly expounds the practice and performance of the and the Appendix 27 of "Environmental, Social and Governance Reporting Guide" of the Main
Company in corporate governance, social responsibility and environmental protection in the past year Board Listing Rules issued by the Stock Exchange of Hong Kong Ltd..
from various angles related to social responsibility.
The last report was issued on April 17, 2020.
Report Data Description
Scope of Reporting The financial data of this report are from the annual report for 2020 and the annual reports over the
years prepared by C&D Inc. in accordance with the accounting standards of China. Other data are
This report takes Xiamen C&D Incorporated as the major body, including all wholly-owned subsidiaries mainly for 2020, and include some data for previous years. The currency of measurement in this
and holding subsidiaries. The reporting period is from January 1, 2020 to December 31, 2020. In view report is CNY unless otherwise specified.
of the continuity and comparability of disclosures, the content of some information is appropriately
extended forward or backward.
Report Release Form
Report Specifications This report is distributed in the form of an electronic document. Readers can visit the Shanghai Stack
Exchange website (http://www.sse.com.cn) and the official website of the Company (http://www.
Unless otherwise specified, Xiamen C&D Incorporated is referred to as “C&D Inc.”, "the Company", chinacnd.com).
or "we". C&D Realty Corp., Ltd., our holding subsidiary company, is referred to as "C&D Realty", and
Lianfa Group Co.,Ltd.,our holding subsidiary company, is referred to as "Lianfa Group".
01 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
厦门建发股份有限公司 2020 社会责任报告 02
Letter from the Chairman
In 2020, the international and domestic environment was
complicated. The international and domestic environment
The operation revenue reaching Raising by
was complicated, and the unstable and uncertain elements
obviously added. Faced with the risks and challenges that never
occurred, C&D Inc. had met our challenges head-on, moved 432.9 billion CNY 28.38%
determinedly forward, and worked hard and fought adversity compared with last year
in close solidarity. We made efforts to provide our clients with
professional service, reciprocate for our shareholders, grow
up with our partners, unlock the development potential of the
Ranked by
3
employees, and create social values that in accordance with
ethics. In 2020, the Company had stably realized business
development, with the operation revenue reaching 432.9 billion 31 th
in the “ Top 500 of China Listed
Raising by
compared to last year
CNY, which raised by 28.38% compared with last year. We
Company in 2020”
were selected on the Fortune's List for consecutive 20 years,
and ranked by 31st on the Top 500 of China Listed Company of
2020, which raised by 3 compared with last year.
We committed to social responsibility by actively taking the responsibility of related stakeholders, and marching froward the
harmonious development with the clients, shareholders, partners, employees and the society:
We coordinated epidemic control with business growth, actively ensured stability on six fronts and maintained security in six areas,
and guaranteed the stabilization of industry chain and supply chain. Apart from serving the real economy, the Company kept enhance
the internal driving force. In 2020, the business operation scope of supply chain and the sales amount of real estate business had hit
another record high.
03 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
talents together.
We actively responded to the Belt and Road Initiative, and continuously promoted the strategy of
globalization. We helped to guarantee China’s food security, actively organized importing goods, with We carry out the green and low-carbon strategy, making every effort for marching toward an
the annual operation amount of agriculture goods reaching more than 20 million tons and increased energy saving and green enterprise. The Company adheres to the concept of “lucid waters and
by more the 120%. We took the responsibility of critical battles against the epidemic by adding the lush mountains are invaluable assets” by actively responding to the climate change, strengthening
number of C&D Inc. special trains of China-Europe freight trains, and transporting more than 10,000 monitoring on wastes discharge, implementing garbage sorting, and promoting paperless office during
masks to support overseas fighting the pandemic. The stable operation of C&D Inc. special trains of the operation of daily work; In the process of architectural design and construction, we integrate
China-Europe freight trains had built an important logistic channel for guaranteeing the trades and the design concept of green and environmental, carry out renovation to save energy and reduce
international cooperation between China and Russia. By diversified business model, we provided our consumption, and use energy-saving and environmental protection materials, to improve the energy
clients with supply chain solution that gathering business service, logistic service, information service, efficiency and continuously develop green construction. In 2020, C&D Realty obtained several green
financial service, and have achieved strategic cooperation with several large domestic and foreign construction certificates in national wide, continuously promoting green operation.
enterprises, boosting economic development and industry progress.
We keep social responsibility in mind and actively devote into returning society. During the epidemic,
We enhance the upgrade of products and promote operation innovation by data. The Company has the Company formulated all-round strategy on epidemic prevention and control, fully played our role
broken the information barriers of supply chain upstream and downstream by adopting the Intelligence in the battle against COVID-19. We participated in the community development, organized volunteers
Compass, the supply chain big data analysis platform that developed the Company, and some other among employees, achieving the glory of 7,932 hours volunteer service accumulatively of the year.
digital applications such as E-signing and E-trading that newly came online in 2020, to reduce cost
and improve efficiency throughout the whole process of the supply chain. C&D. Inc has established Looking backward on 2020, we kept the mission of "exploring new values, enabling more people to
the five systems, two evaluation systems and 20 management behaviors on safety and quality live a more quality life" firmly in mind, effectively integrated sustainable development with enterprise
management. The smart project has been implemented in 61 projects nationwide, with the overall development strategy, and insisted on the concepts of innovative, coordinated, green, open, and
customer satisfaction graded 93 out of 100, which is a leading score in the industry. We organize inclusive development. Looking forward on 2021, our steps are still strong and firm. We will, under
open days on the construction sites of Lianfa Group Inc., promote the establishment of humanistic the strong leadership of the Party Central Committee with Comrade Xi Jinping at its core, ground
communities, and have launched 434 activities accumulatively. our efforts in the new development stage, apply the new development philosophy, and create a new
pattern of development, to devote full energy to promoting reform, innovation, and breaking through in
We implement the national strategies thoroughly and attach great importance to safety production and the operation of supply chain and real-estate business.
sustainable development. The Company has built high-effective and responsible development path in
three aspects of safety production, information safety and supplier management. In 2020, we obtained
the National Information System Security Level II Certification, introduced the network analysis
and traceability system, established the Internet mobile video conferencing platform, carried out
information safety publicity and emergency drills; set up the Red and Yellow Card Warning System,
strengthened the suppliers management, and insisted on the core concept of safety development.
We adhere to the coordinated development of employees and enterprise to guarantee the Chariman Yongda Zheng
development and reserve of talents. The Company has formulated clear promotion path for
employees, set up a dual-channel career development system of management and profession, and
established the employees training system which includes the five plans; We have built a long-term
cooperation with more than 10 colleges inside or outside Fujian province to cultivate professional
04 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
About Us
Business Field
C&D Inc. (stock code: 600153) is a modern service-type enterprise with supply chain operation and
With the mission of "exploring new values, enabling more people to live a more quality
real-estate business as its dual main businesses. Its businesses starting in 1980, the Company was
life" and the brand core value of "integrating resources and creating added value",
established exclusively by Xiamen C&D Group Co., Ltd. and listed at Shanghai Stock Exchange in
C&D Inc. provides customers with supply chain operation services and comprehensive
June 1998.
real estate services. The business scope of the Company and its subsidiaries covers
supply chain comprehensive services, real estate development and operation, etc.
Since listed, the Company has developed rapidly over consecutive years with its operating revenue,
The main industries involved in supply chain business are as follows:
net profit, net assets and other key economic indicators growing at annual average rate of 30% or so.
In 2020, the Company realized business revenue of 432.949 billion CNY and net profit after-tax of
8.182 billion CNY. As of the end of 2020, the total asset was 387.157 billion CNY and net asset was
86.058 billion CNY. Metal Material Pulp & Paper
Industry Industry
Emerging Mineral
Industry Industry
In 2020, it realized business revenue of net profit after-tax of
432.949 billion CNY 8.182 billion CNY
Food Agriculture
Industry Industry
Automobile Textile Industry
As of the end of 2020, its total asset was net asset was
387.157 billion CNY 86.058 billion CNY
Mechanical
Electronic Industry
Energy And
Chemical Industry
05 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
In regard to real estate business, the Company has built two major brands of "C&D Realty" and
"Lianfa Realty". Detailed business information are as follows.
Corporate Culture
Agent Construction Real Estate
Operation Development
To become a leading international supply
chain operator.
To become China's outstanding real-
estate operator.
Property Related Industry
Management Investment To be simple, respectful,
responsible.
To exploit new value
Corporate interests are
paramount and personal
Corporate Vision for more people to live
income is legal. a superior life.
Business Urban Renewal
Corporate Corporate
Management Provider Codes of Mission
Conduct
C&D Inc. is committed to value-added supply chain, the pursuit of resource sharing, and win-win
cooperation. As a supply chain operator, the Company provides customers with "LIFT supply chain
Core Value Corporate
services" , which is composed of the initials of "Logistics services""Information services"" Finance Integrate resources of Brand Culture Solidarity Devotedness
services" and "Trading services". Based on the four service elements, we integrate the resources Create added value Integrity Enterprisingness
required by customers in the operation process, plan operation solutions of supply chain, and provide
operation services. Enterprise Core Values
The Company's supply chain operation services have formed advantages in the metal materials
industry, pulp and paper industry, agricultural and sideline industry, mining industry, energy and
Positive aggressiveness
chemical industry, mechanical and electrical industry, light textile industry, food industry, automobile
Harmonious development
industry, emerging industries and other business areas, and established business relations with more
than 170 countries and regions.
Regarding real estate development, the Company has built two major brands of "C&D Realty" and
"Lianfa Realty". At present, the Company has carried out real estate development in more than 40
cities in China, which initially forming a national strategic layout.
06 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Honors
Winning Winning
Institution Awards Institution Awards
Corporate Corporate
30 years of capital marketleader of
Fortune Chinese Edition ranked 31st of Fortune China top 500 C&D Inc. Sponsored by Securities Times and Egsea C&D Inc.
regional economy
China Association for Foreign Economic and ranked 23rd of China's top 500 Foreign Rated "AAA"; ranked 14th in A-share
C&D Inc. China Securities Index C&D Inc.
Trade Statistics Trade Companies companies of ESG
ranked 686th of Forbes Global Top 2000
Forbes Magazine C&D Inc.
Enterprises China Real Estate Association, China Real 2020 China's top 50 real estate
Estate Evaluation Center of Shanghai Yiju Realty development enterprises, ranked 37th C&D Realty
MSCI Constituent Stock of MSCI Index System C&D Inc.
Research Institute (shortlisted for nine consecutive years)
Constituent Stock of FTSE Global Equity
FTSE C&D Inc. China Real Estate Association, China Realty
Index Series Top 10, No. 4 of China's real estate
Evaluation Center of Shanghai Yiju Realty C&D Realty
development enterprises
Standard & Poor's Constituent Stock of S&P Emerging BMI C&D Inc. Research Institute
Title of "China Charity Outstanding
Shanghai and Shenzhen Stock Exchange Constituent Stock of CSI Smallcap 500 Index C&D Inc. China Charity Federation C&D Realty
Contribution Unit Award"
Shanghai and Shenzhen Stock Exchange Constituent Stock of CSI Dividend Index C&D Inc.
China Federation of Enterprises, China Top 500 Chinese Service Enterprises in
Lianfa Group Inc.
Sample Stock of SSE Corporate Entrepreneurs Association 2020 (ranked 253rd)
Shanghai Stock Exchange C&D Inc.
Governance Index
Enterprise Research Institute of Development
The 11th Tianma AwardInvestor Relations
Best Board of Directors Award C&D Inc. Research Center of the State Council, Realty Top 100 Real Estate Enterprises China
Selection of Listed Companies in China Lianfa Group Inc.
Research Institute of Tsinghua University and 2020 (ranked 45th)
The China IR Best Information China Index Research Institute
"The third China outstanding IR" Selection Activity C&D Inc.
Disclosure Award
Organizing Committee of Top 100 Summit Forum 2020 top 10 brand value of China Real
Top 100 Enterprises Award of China China Real Estate TOP10 Research Group Lianfa Group Inc.
of China listed companies, Warton Economic C&D Inc. Estate Company (state-owned)
Listed Companies in 2020
Institute
"Caijing" Evergreen Award- Benefit
Caijing Magazine C&D Inc.
Award of Sustainable Development
07 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Corporate Governance
(2) Controlling Shareholders and Listed Companies
Organizational Structure The Company's controlling shareholders shall be standardized in conduct, exercise their rights through the
General Meeting of Shareholders, and directly interfere with the decisions and operations of the Company
without exceeding the General Meeting of Shareholders; The Company shall be independent and complete
relative to the controlling shareholders in terms of business, personnel, assets, institutions, finance, etc. The
In strict accordance with the requirements of relevant laws and regulations such as the Company Law, the Board of Directors, the Board of Supervisors, and various internal functional departments of the Company can
Securities Law, Code of Corporate Governance for Listed Companies, and the Rules for the Listing of Shares operate independently to ensure that major decisions of the Company are made by the General Meeting of
in Shanghai Stock Exchange, the Company has continuously improved the corporate governance structure. Shareholders and the Board of Directors of the Company in accordance with the law.
The rights and responsibilities of the decision-making body, supervision body and operation management
of the Company are clear and the operation is standardized. The Board of Directors regards corporate
(3) Directors and Board of Directors
governance as a long-term system engineering, and continuously improves and promotes it in daily operation.
With the expansion of the Company's operation scale year by year, the Board of Directors focuses on the
There is a total number of 9 directors in the Board of Directors of the Company, including 3 independent
risk management and internal control work, urges the management team to continuously strengthen internal
directors. The Board of Directors consists of Audit Committee, Remuneration and Appraisal Committee,
management and risk prevention to ensure the a safe, standardized, and steady development.
Strategic Management Committee, Risk Management Committee, and Investment and Policy-making
The Company has established a corporate governance structure of General Meeting of Shareholders, Board of Committee, all whose directors are shouldered by the Board of Directors, and the chairman of the Audit
Directors, and Board of Supervisors. The Company has established Operation Management Department, Credit Committee is an independent director with professional accounting qualification.
Management Department, Logistics Management Department, Enterprise Development Department, and Legal
The directors and independent directors of the Company shall conscientiously perform their duties, and attend
Affairs Department, etc., and it owns various subsidiaries in the supply chain business segment and real estate
each Board of Directors in a serious and responsible manner in accordance with the Articles of Association, the
subsidiaries such as C&D Real Estate and Lianfa Group.
Rules of Procedure of the Board of Directors and the Work System of Independent Directors and other relevant
requirements. We carefully review various proposals, fully discuss, and make scientific decisions, and there
(1) Shareholders and General Meeting of Shareholders shall be no violation of laws or regulations or damage to the interests of the Company and shareholders. During
the reporting period, all directors shall earnestly perform their duties, be diligent and familiar with relevant laws
The Company shall ensure that all shareholders, especially small and medium-sized shareholders, can fully and regulations, understand the rights, obligations and responsibilities of directors, correctly exercise their rights,
exercise their legal rights in strict accordance with the relevant provisions and requirements of the Articles of ensure the efficient operation of the Board of Directors, and safeguard the legitimate rights and interests of the
Association and the Rules of the General Meeting of Shareholders. During the reporting period, the Company Company and all shareholders.
has standardized the convening and convening procedures of each General Meeting of Shareholders, and has
ensured that all shareholders, especially small and medium-sized shareholders, enjoy equal status and fully
exercise their rights, ensuring that the legitimate rights and interests of shareholders when voting on important (4) Supervisors and Board of Supervisors
matters. The General Meeting of Shareholders of the Company shall be witnessed by lawyers on-site, and legal
opinions shall be issued on its legality. There are 3 supervisors in the Board of Supervisors of the Company, one of whom is an employee supervisor.
The supervisors of the Company shall conscientiously perform their duties in strict accordance with the Articles
The Company maintains effective communication with shareholders through various channels such as investor of Association and the Rules of Procedure of the Board of Supervisors and other relevant provisions and
relations column, investor hotline, investor mailbox, and the interactive platform of Stock Exchange on our requirements, supervise the legality and compliance of the directors and senior managers of the Company in
E interaction platform. The Company takes the visits and consultations of shareholders seriously, so that performing their duties, inspect and supervise the financial situation of the company, and express independent
shareholders can have a better understanding of the operation of the Company. opinions on relevant major matters.
08 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Anti-corruption
C&D Inc. abide by the business ethics of honesty, truth worthiness, and self- of the Eight-point Regulations around the functional orientation of "re-
discipline, and strictly abide by the Supervision Law of the People's Republic supervision of supervision". All relevant functional units actively perform the
of China, the Criminal Law of the People's Republic of China, the Anti-Money responsibility of implementing functional management, formulate norms,
81
Laundering Law of the People's Republic of China, the Regulations On carry out regular supervision on the implementation of the spirit of the
held a total number of Disciplinary Measures of the Communist Party of China, the Code of Honesty Eight-point Regulations, and have no tolerance for corruption, fraud, and
anti-corruption training activities； and Self-discipline of the Communist Party of China, the Regulations on other immoral behaviors within the scope.
Inner-party Supervision of the Communist Party of China, the Regulations on
Accountability of the Communist Party of China, and other relevant laws and The Company actively carries out anti-corruption training to enhance the
organized 4,270 regulations. The Company internally adjusts the working group of honesty and
law-abiding supervision, establishes the Audit Department, and formulates the
employees' awareness of clean employment and compliance operation. In
2020, the Company carried out one audit investigation activity on internal anti-
hours of anti-corruption training. corruption risk or related internal, held a total number of 81 anti-corruption
"1+x" Special Supervision Linkage Work System. The Discipline Inspection
Commission of the Discipline Inspection Committee of Xiamen C&D Co., Ltd. training activities for management cadres, department heads and ordinary
of the Communist Party of China supervises the implementation of the spirit employees, and organized 4,270 hours of anti-corruption training.
09 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
C&D Realty Carried Out Anti-Corruption Construction C&D Realty organized employees to carry out integrity
Training publicity activities
On September 1, 2020, the C&D Realty Committee of the Communist Party of China and From mid-August to the end of September 2020, nearly 1200 people from 28 party branches
the Discipline Inspection Commission of C&D Realty of the Communist Party of China, jointly of C&D Realty carefully watched the three clean government education films, "The Price
organized a special lecture on honesty and self-discipline. A total number of more than 400 of Desire," "State-owned Enterprises are Public but not Private," and "From "Refusing", "
major cadres and employees at all levels of C&D Realty attended the special lecture. The 'Accepting' to 'Asking.' " The participants included personnel from other key positions such
topic of this lecture is "performing duties according to law, exercising public rights and taking as party branch members, cadres, backbone, financial marketing from the operating units
the initiative to stay away from job-related crimes." From the aspects of basic situation of anti- covered by the branch. At the same time, all party branches and all first-level business units
corruption investigation and handling cases, the enlightenment of accurate anti-corruption in organize 800 party members and key personnel to learn the warning records of bribery cases
different fields, and the prevention suggestions of job-related crimes, combined with actual so as to take the case as a warning and raise the awareness of integrity.
cases, the lecture gave a profound analysis of the impact caused by job-related crimes, and
required employees to abide by the moral bottom line and discipline requirements.
10 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Compliance Operation
C&D Inc. adheres to the principle of honesty, and the belief of abiding by the law and compliance in the
process of creating excellent goodwill, and continuously strengthens the construction of related system.
The Company sets up the "Regulations on Honest Operation and Management of Employees" and
Training activities for common letter
requires all employees to strictly abide by them, to comprehensively improve the ability of managing
models of C&D Inc.
enterprises according to law. At the same time, in order to avoid all kinds of job-related crimes and
建发股份坚持诚信为本，在打造卓越商誉
strengthen the construction of the legal system, C&D Inc. organized a series of legal education activities
for different objects in 2020.
过程中恪守守法合规的信念，持续加强制
Carry out basic legal training on supply chain for度建设。公司设定《员工诚信经营管理条例》
all employees of C&D Inc., including basic training
on contract negotiation (customer credit, business model, commodity selection, communication
并要求所有员工严格遵守，全面提高依法
channel), contract signing (signing subject, signing content, signing form), contract performance
治企的能力。同时，为规避各类职务犯罪、
(performance subject, performance according to contract, performance notice, acquisition of
performance documents, property settlement link, change and dissolution, dispute settlement), etc.
加强法制建设，建发股份在 2020 年针对不
同对象组织了一系列法制教育活动：
Organize “E-signing” training activities for personnel and business personnel related to the contract
review of each business unit of C&D Inc., introduce legal background of “E-signing” platform and
train on recent risk cases. Poster for legal publicity week
Organize training on common letter models for personnel related to contract review and other
business personnel of C&D Inc..
Hold activities on legal publicity week for related personnel of each business unit of C&D Inc..
Carry out case sharing activities for employees of all stores of the C&D automobile company.
11 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Sustainable Development Management Stakeholders Expectations and Demand Communication and Response
Customized "LIFT Supply Chain Service"
Customer service quality
Own the diamond-like brand
As sustainable development has become the common language of international enterprises’ Product Quality
Ensure service stability and safety
communication, C&D Inc. attaches more and more importance to the sustainable development by Customer information
security Improve customer data confidentiality related systems
systematically assessing the needs of stakeholders, establishing complete framework, and optimizing the Customer
Customer rights protection Compliance marketing, build a convenient supply chain
performance as well as improving the content and quality of the disclosure of sustainable development. operation network
In 2020, C&D Inc. initially established a sustainable development working group at the company level, Career development
platform Perfect career promotion mechanism
with members including the company's senior management levels and management personnel of various Compensation and benefits Competitive pay and benefits
related functional departments. The establishment of the working group will provide the basis for the Safe working condition Implement safety management system
Staff
company to carry out sustainable development actions, and also establish a communication channel for Consider employees' Equal communication and complaint mechanism
further meeting the inquiries of shareholders, investors, customers, and other stakeholders on sustainable opinions
development. In addition, the sustainable development management network of C&D Inc. will be further Improve profitability
Return on investment
expanded at the business level to realize the deep combination with enterprise operation, which will be an Maintain cash dividend policy
Rights and interest's
important direction of sustainable development work in the future. Convene a General Meeting of Shareholders
Shareholders and protection
Daily information disclosure
investors Enterprise transparency
Optimize internal control and risk management
Honest cooperation
Stakeholder
Establish supplier management system
Information sharing
Promote daily communication
Win-win cooperation
Engagement Suppliers and partners Business ethics and
reputation
Project cooperation
Perform contract and supplier evaluation according to law
Compliance operation
Tax payment in full and on time, anti-corruption
As various groups that interact with the Company In response to that call of management
the state
and are closely related to development, the Government and Actively implement relevant policies
Support for local
expectations and demands of stakeholders are an regulatory agencies Take the initiative to assume social responsibility
development
important reference for the sustainable development
of C&D Inc.. We will continue to understand feedback Dedicate to philanthropy
Support social welfare
Adhere to green operation
from all parties through different communication Protection of the natural
Society and the public Promotion of social progress
channels, and regularly summarize and report to the environment
Sharing results of development
Company's management for final decision-making.
12 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Assessment of Major Issues
Through comprehensive evaluation of the importance of each topic to business development and the
attention of the stakeholders, the Company ranked the importance of the report topics, and determined
the disclosure priorities of the report. In 2020, a total number of 138 questionnaires from stakeholders
were collected, which will provide important basis and guidance for the company's future sustainable
development management.
2020 C&D Inc. ESG Key Issue Matrix
Moderate Importance Subjects Highly Important Subjects
Health and safety of staff
Quality of product
and service Operation in accordance
with the law and rule
Business ethics
Internal control
fo the risk Anti-corruption
Protection of
employees' interests
The Importance of Stakeholders
Response to the
national strategy
Environment in accordance with the rule
Emission Push forward the
Management
reduction collaboration among
and control of
enterprises
the supply chain
Training of the
employees
Resource-saving use
Coping Local development
with climate
change
Public benefit of the community
Participation of the
community
This is the first comprehensive and systematic stakeholder participation procedure that the Company
has carried out. During the investigation, various stakeholder evaluated the sustainable development
performance of C&D Inc., and put forward valuable opinions and suggestions, which will become
Low-importance Subjects the driving force for the Company to continuously complete the sustainable development and ESG
management system.
Environmental Issues Social Issues Corporate Governance Issues
The Importance of Sustainable Development of the C&D Inc.
13 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
厦门建发股份有限公司 2020 社会责任报告 14
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Support for National Development
China has proposed the Belt and Road Initiative, created a new pattern of China's all-round
opening to the outside world, promoted the common development of countries along the line, and
provided a new attempt to improve the global economic governance system. C&D Inc. actively
responds to the initiative of the state, adheres to the principle of "co-discussion, co-construction with a value of US
11,016
Till December 31, 2020, a
$691
and sharing", relys on its own supply chain advantages, and drives the growth of commodity a total of
trade and investment of countries along the line. total of
275 CRE C&D
freights had been shipped
million
and approximately CNY
Special Train schedules had
Link the World with Mutual Benefits and
been operated
4.751 billion
Win-win Cooperation
Based on the "LIFT supply chain service," C&D Inc. actively serves foreign businessmen with
comprehensive strength to explore the domestic market, taps potential value-added opportunities
in the supply chain operation link, assists foreign businessmen to improve the operation efficiency,
creates value-added for customers, and jointly strives to create a win-win industrial ecological circle
with customers.
In August 2017, Xiamen's first regular two-way International train ferry, China-Europe train,
operated by C&D Inc., was officially opened, aiming to provide international transportation services
to customers and help to reduce logistics costs. Based on the customer resources and service
experience accumulated in the supply chain operation sector for many years. C&D Inc. provides
customers with integrated and customized supply chain solutions, and builds an important logistics
channel for unimpeded international cooperation. Till December 31, 2020, a total of 275 CRE C&D
Special Train schedules had been operated and a total of 11,016 freights had been shipped, with a
value of US $691 million and approximately CNY 4.751 billion.
In 2020, under the background of the spread of the epidemic to the world, the stable operation of
CRE C&D Special Train was of great significance to consolidate stable foreign trade relations. C&D
Inc. took the initiative to apply for a temporary increase in the railway transportation plan, which was
increased to two trains a week in March. At the same time, the CRE C&D Special Train shoulders
the responsibility of epidemic prevention, carrying tens of thousands of epidemic prevention masks
to help overseas to fight the epidemic.
15 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Deepen Cooperation for
the Benefit of China
The Belt and Road Initiative not only helps the c ommon
development of c ountr ies along the line, but also br ings
C h i n a t h e c r y s t a l l i z a t i o n o f i n n ova t i ve w i s d o m f r o m a l l
countries in the world. From November 4 to 10, 2020, during
the third Import Expo, C&D Inc. held a total of 8 session of
"impor t cooperation signing ceremonies" and 1 session of
"milestone verification ceremony for 10 billion cooperation
achievements". The partners included many of multinational
e n t e r p r i s e s i n t h e w o r l d ’s t o p 5 0 0 , w i t h a c u m u l a t i v e
amount of intention impor t cooperation agreements signed
Shanghai C&D Materials contributes to the construction of
exceeding 4 billion US dollars. Xiongan New Area
C&D Inc. has deepened and expanded c ooperation f ields with global customers. The The construction of Xiongan New Area is a millennium plan and a national event.
Company has expanded supply chain business cooperation in the fields of agricultural Xiongan K1 Expressway (Phase I) construction project has tight construction
products, metal and mineral products, chemicals, food, consumer commodity and other period, heavy tasks and high requirements. As the winning unit of the steel
commodities, introduced new products, technologies and services from the Import Expo, procurement project in bid Phase I of the project, Shanghai C&D Material
and provided strong support for the domestic and international dual cycle system . Co., Ltd., a wholly-owned subsidiary of C&D Inc., fully evaluated the available
resources in production, transportation, storage, and other links, formulated
a procurement plan with optimal cost and reasonable rhythm, and designed
a dynamic inventory management mode in combination with the long-term
accumulated steel supply chain operation. We adjusted the goods delivery and
transportation plan in real-time according to the construction progress of the
Signing Intended Import
During the third Import Expo, project, provided stable and timely raw material supply, effectively ensured the
Cooperation Agreement
C&D. Inc held a total of timely completion of the project, and helped the construction and development
exceeding
of Xiongan New Area. The completion of Xiongan K1 Expressway (Phase I) not
8 "import cooperation signing
ceremony " $4 billion only marks the first newly built urban expressway in Xiongan New Area, but also
plays a positive role in promoting the transportation development, economic
interchange and social and economic development of Xiongan New Area.
16 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Promotion of Local Construction
For a long time, C&D Inc. has actively promoted Xiamen's social and economic development, Help Urban Renewal and Promote Industrial Upgrading
deepened cooperation with its partners, integrated various resources, realized industrial upgrading,
jointly created a competitive industrial ecology, and promoted tax revenue and social and economic
construction, and promoted local employment and talent training through joint school running, to With the responsibility of promoting the transformation and upgrading of urban industries and urban
empower the future development of the city. function transformation, Lianfa Group seized the opportunity of the economic construction of Xiamen
special zone and the adjustment of the industrial structure in the island, actively responded to the
development strategy of Xiamen City Huli District Party Committee and district government to build the
Enable Multiple Formats to Promote Urban Prosperity "Special Zone 1980 Huli Creative Industry Park", built the creative park represented by Huamei Space,
Strait Design, Cultural and Creative Port and Southeast World, led Xiamen's Cultural and Creative
Industry, and made great contributions to Xiamen's urban renewal. By the end of 2020, the rental rate
C&D Inc. is committed to promoting regional economic development and realizing common prosperity
of Lianfa Cultural and Creative Park had reached 90%, with nearly 500 small and micro enterprises
of the city.
and individuals, and about 5000 people were employed. Lianfa Huamei Space has been rated as a
provincial modern service industry agglomeration demonstration zone in Fujian Province, a small and
Since its establishment in 2002, C&D (Shanghai) Co., Ltd. has made rapid development in supply
micro enterprise Innovation demonstration base in Xiamen City, and a small and micro enterprise
chain operation services in metal materials, electromechanical and other industry areas with the help
innovation and entrepreneurship demonstration base in Fujian Province.
of Pudong New District area's advantages in the six major hard core industrial clusters and talent
highland, created far-reaching industrial values for East China and won the " 2019 Pudong New Area
Lianfa Group continues to inject vitality into the upgrading of the city. While meeting the needs of the
Economic Outstanding Contribution Award."
regional people for quality of life, it creates a professional window for cultural export, consolidates
Xiamen's image and status as an international city, and drives Xiamen's cultural prosperity. Lianfa
On December 8,2020, C&D Inc. and Zhangjiagang Free Trade Zone Administrative Committee held
Southeast World, the culture innovation industry park themed with film and television that opened in
a signing ceremony for strategic cooperation. This cooperation signing was an in-depth combination
2019, has fully implemented the advantage of Xiamen as a tourist city. With the help of Golden Rooster
of supply chain pilot cities and pilot enterprises. The two sides would provide more experience
and Hundred Flowers Film Festival, it has helped the integrative development of the film and television
and practices for other pilot cities and enterprises in the country through continuous innovative
industry, promoted the cross-industry development to achieve the resource integration. It has attracted
development, create a supply chain industrial ecology, and finally empower small and micro
the head well-known enterprises of film and television shooting, video production, MCN agencies
enterprises and the real economy, and contribute to industrial transformation and upgrading.
and industry to build the version 3.0 of culture innovative industry park to accelerate Xiamen film and
television industry development, enhance the height of Hercynian concept culture connotation, and
display the new style of Xiamen film and television industry to Hercynian and even the world.
17 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Strengthen the Training of Applied Talents and Promote
the Development of Regional Characteristic Industries
C&D Inc. actively explores the talent training mechanism and builds up the talent pool in
the supply chain through school-enterprise collaboration. C&D Inc., together with Xiamen
University, Dalian Maritime University, Central South University, and other universities,
have built a "school-enterprise practice base", aiming to provide more practice platforms
and internship opportunities for college students through school-enterprise collaboration.
The whole village of the old village in the east area of Hubian
C & D Re alt y has e st ab li sh e d in - de pt h in dust r y - uni ve r sit y - re s e arc h c o o p e r at i o n w it h
reservoir is renovated to show the new look of the city
Xiamen Academy of Ar ts and Crafts of Fuzhou University and Civil Engineering College
of Fuzhou University. According to the business characteristics of C&D Realty, it plans to
As the specific implementation unit of the renovation project of the whole village of the build special plans for talent training and expor t such as "practice base""environmental
old village in the east area of Xiamen hubian reservoir, Lianfa group was responsible ar t creation class" "intelligent c onstr uction and building industr ialization c ollaborative
for coordinating the overall old village renovation, planning, and construction of the innovation center," to transport more professional and practical talents for enterprises with
area. During the renovation, Lianfa Group also focused on improving the life value of regional characteristics and serve the regional economic development.
residents, integrating cultural concepts into the planning process, vigorously promoting
In addition, the Lianfa Group and the Fujian Province Education Depar tment jointly host
the development and construction of various livelihood projects in the area, and doing a
a f ull - time C ollege —X iamen Sof t ware Voc ational and Tec hnic al C ollege. By the end
good job in the cultural inheritance of the projects. In 2020, the project's renovation work
of Dec ember 31, 2020, the school has 3 67 staf f and a total number of 8,63 6 full -time
has made positive progress.
students. This joint school-running has greatly promoted the training of applied talents,
After the project is transformed according to the plan, it will build a pleasant urban continuously transpor ted professional talents for regional characteristic industries and
residential area with waterfront residence, leisure and commerce as the leading factors served the regional economic development. It has been selected as the first "China High-
and complete supporting facilities, build high-end residential areas, office buildings, tech Zone Talent Training and Sending Base" and the "Fujian Province Key Training Base
business circles and other multiple formats, fundamentally change the backward for Software Applicable Talents."
appearance of the area, improve the living environment of the area, enhance the image
of image value in the central urban area, drive the leapfrog development of the social
economy of Huli District, and contribute to the economic development of Xiamen City.
18 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Promote Industry Progress Together
As a national supply chain innovation and application pilot enterprise, C&D Inc. focuses on the
Company's main business, is committed to supply chain value-added, pursues industry resource
sharing, and cooperates with the upstream and downstream of the supply chain to jointly develop C&D Inc. and the School of Economics, Xiamen University
innovation. C&D Inc. has strengthened industry-university-research collaboration innovation, signed jointly build innovative education practice base
strategic cooperation agreements with enterprises, universities, research institutes and other parties
On December 19, 2020, C&D Inc., the School of Economics, Xiamen University
to jointly promote the transformation of innovation achievements and cultivate outstanding talents;
(hereinafter referred to as "SOE") established the "C&D Co., Ltd. Practice Base," which
actively participated in and hosted industry conferences, built a bridge for in-depth communication for
helps students of SOE to deeply understand the demand direction of enterprises for
the industry, linked the industry ecological circle and led the common development of the industry.
International Business talents in practical operation, provides valuable opportunities for
Supply chain talents are the core competitiveness of supply chain. On July 17, 2020, C&D Inc., face-to-face exchange and interaction with industry experts, and helps students to clearly
and the procurement and supply chain management professional committee of China logistics and plan their career. The signing and round table of the innovation education base also
procurement Federation jointly held a series of training activities for the Supply Chain Management discussed the topic of "Enterprise Development Countermeasures Under the Influence of
Expert Project (SCMP) of C&D Inc. on "Focusing on Industry and Commerce, Innovating and
the Epidemic Situation and
Developing." Through professional study and discussion, the purpose is to systematically improve
the Prospect of international
the intellection of professional supply chain management for those supply chain practitioners in C&D
business Talents Demands".
Inc., expand the international vision, and strengthen the cultivation of supply chain talents.
Through the brainstorming
and exchange of ideas of
students and experts, new
intellection and thinking
were injected into the
development of companies
after the epidemic situation,
and new ideas were also
provided for the multi-
dimensional training of
international trade talents on
campus.
Group photo of "Focusing on Industry and Commerce, Innovating and Developing" training activity
19 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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C&D Logistics leads industry development C&D Realty sets up a new Chinese industry benchmark
Adhering to the brand concept of "creating a diamond life and achieving bright value",
C&D Logistics has always adhered to the corporate culture spirit
C&D Realty has always adhered to the product quality and service standards as its
of "responsibility, honesty and trustworthiness", adhered to the
core competitiveness, devoted all its energy to quality control, technical research and
brand concept of "no value-added, no service", provided one-stop
development and the promotion of internal management system.
service on professional supply chain operation and management
for domestic and foreign customers, and established a good In recent years, C&D Realty has focused on making the whole line of products with the
reputation and corporate image in the industry. C&D Logistics won new Chinese style, refined the exclusive craftsmanship concept of "Confucian school,
the title of "Top Ten Honest Enterprises in China's Titanium and Taoist garden, Tang style and Chinese pattern". It has successively crafted several
Zirconium Industry of 2020" at the annual conference of titanium local new Chinese style benchmark projects in Shanghai, Suzhou, Hefei, Changsha,
and zirconium industry in 2020 and the summit Forum on the Xiamen, and other places, won amount of industry awards. C&D Realty has been highly
development China titanium and zirconium industry in China. In recognized and trusted by government departments by virtue of its efforts to stick to the
addition, C&D Logistics has also won the title of " 2020 China's quality reputation , and successfully built many public construction projects on behalf of
excellent nickel-chromium stainless steel supply chain enterprise." it. In addition, C&D Realty, as the construction and reconstruction unit of the main venue
of the "ninth BRICS leaders meeting", has won the recognition of national leaders and
guests at home and abroad.
C&D Metal actively helps steel supply chain increase its value
C&D Metal focuses on the operation of steel
supply chain. It is a long-term partner of large and
medium-sized steel mills such as Baowu, Hegang,
Angang, Shougang, Jianlong and DeLong. Its
operating varieties cover all kinds of steel and
steel-making raw materials, and its service outlets are all over the major regions of the
country. C&D Metal won the title of " 2020-2021 excellent supplier of China's sheet metal
industry" at the 14th Annual Conference of China's sheet metal industry chain in 2020.
20 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
厦门建发股份有限公司 2020 社会责任报告 21
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Smart Supply Chain "E-signing" Electronic Signing Platform
In recent years, C&D Inc. has been vigorously driving digital innovation, empowering The "E-signing" is an electronic signing platform developed by C&D Inc., the leading cloud platform for
multiple links in the smart supply chain, and striving to provide customers with transparent electronic signatures and electronic contracts in China. "E-signing" platform was customized for our supply
and efficient supply chain services. At the same time, we pay attention to the protection of chain operation business. Relying on our experiences in operating supply chain in multiple industries,
intellectual property rights to create a good innovation environment. and making use of advanced digital techniques such as digital signature, blockchain and encryption and
decryption algorithms, "E-signing" ensures the authenticity, effectiveness, legality, and compliance of
T h e t h r e e c o r e t a s k s o f t h e " LI F T s u p p l y c h a i n s e r v i c e" o f C & D I n c . a r e r e s o u r c e online signings, based on which C&D Inc. provides efficient, safe and environmentally-friendly online
integration, solution planning, and operation ser vice. Its name “ LIF T ” is composed of signing services for the upstream and the downstream customers of the supply chain and promotes the
English initials of Logistics, Information, Finance, and Trading. Each of them is a basic business efficiency in transaction and circulation. As of December 31, 2020, "E-signing" has obtained
ser vice in supply chain operation and contains multiple ser vice elements. Based on the the third-party CA certification and had more than 4,300 registered users, covering the upstream and
ser vic e elements, C&D Inc. integrates f ive major resourc es for customers, which are the downstream customers in the supply chain of pulp and paper, steel, electromechanics, energy and
logistics, information, finance, commodities, and market, and plans supply chain solutions chemicals, textile, agriculture, food and other industries, and has witnessed the signing of more than
and provides operation services. 110,000 contracts.
Based on the " LIF T supply c hain ser vic e", C &D Inc. c ombines big dat a and Inter net With the following four advantages, the "E-signing" provides customers with more secure and convenient
technologies to build the leading "smart supply chain". In 2020, the company developed a digital signing based on legal compliance:
variety of digital application products, empowering all links in the supply chain, breaking
the information barriers between the upstream and the downstream of the supply chain, Provide customized development for supply chain business
realizing cost reduction and efficiency increase for upstream and downstream customers with a more professional process design;
in the industry chain.
Put an end to identity fraud and ensure that signatures, seals,
and actual subjects are corresponding with the real ones;
Provide unique "data fingerprint" to prevent content and
signature from being tampered with;
Provide prestige and independent third-party authentication “E-signing” Platform
and supervision to ensure data security and privacy.
1
Electronic certification service, referring to the authenticity and reliability verification for all parties involved in
electronic signing.
22 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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"E-trading" Online Purchasing and Sales Service Platform
Product Display
In August 2020, by making use of information exchange technology, C&D Inc. Food Supply Chain
launched "E-trading", an online purchasing and sales service platform for consumer goods supply
Billing management Order and purchase
chain, which broke the information barrier in commodity transaction, promoted the convenient
transaction and efficient circulation of commodities and empowered the innovative development of
supply chain business. As of December 31, 2020 , about 300 companies have been registered on the Main
Invoice download Order processing
platform, and there were more than 3,000 orders in a month. functions
By virtue of the following four advantages, "E-trading" integrates resources from all parties in the
Online accounting Logistics tracking
supply chain to achieve sustainable and high-quality ecological construction of the industry chain of
consumer goods:
Electronic receipt Inventory checking
Fully display the commodity Dock ERP port, proofread
Main functions of “E-trading”
information and price inventory automatically,
in a standardized and and deliver products
transparent form, which quickly and accurately
enables downstream
TRADITIONAL DELIVERY
customers to make orders
seller Order confirmation
at any time
sellerI nventory searching Inventory con Order collecting Automatically
connected to
order creating clients’ system
C&D Inc. food Order receiving Order processing delivering
supply chain
C&D Inc. food Inventory checking Order processing Order ERP
processing automatically
supply chain importing
Track the real-time order Integrate order data
Making order via E-mails Goods received buyer Making orders on the platform Goods received
buyer
status, and process the from the platform, help
orders transparently and sellers analyze their
efficiently order preferences for
downstream customers
and help adjust sales
The comparison between "E-trading" mode and traditional delivery mode
strategies
23 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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“Smart Compass” Big Data Analysis Platform for
Supply Chain ——Plus BI
Plus BI, “Smart Compass” Big Data Analysis Platform for Supply Chain, is independently developed
by C&D Inc. It deeply integrates the core operation data of enterprises by applying information
technologies such as big data and cloud computing. Plus BI visualizes supply chain operations, Besides, Plus BI also derived the financial product "E-Finance", which integrates three
including thematic analysis like contract signing, macro analysis of risks, and international trade advanced sectors: scene, finance, and technology, and innovatively proposed a business
statistics, and industry data analysis such as steel, paper, and imported dairy products. As of model of "scene+finance+technology". Relying on big data and intelligent risk control
December 31, 2020, the number of users within the company of the Plus BI has increased to 866 technologies, “E-Finance” combines the smart credit evaluation system of C&D Inc. with
people; visits per capita has reached 35 times; and visit frequency has increased by 64% compared the risk control system of banks. As a result, it provides more convenient and preferential
to the former year. In 2020, Plus BI was entitled " Application Scenes of Digital Economy Top 100 business financing services for reliable small and medium-sized enterprises.
in Fujian Province", which was recognized by the Ministry of Industry and Information Technology
of the People's Republic of China, and was nominated as a classic case of "Application Scenes of
Digital Economy Top 100" selected by the Digital Fujian Construction Leading Group Office.
Through data accumulation, Plus BI can digitally empower
multiple business scenes:
Tool-based empowerment: improve the efficiency of daily business processes based
on various convenient data processing interfaces and templated data analysis
functions in information systems;
Resource-based empowerment: provide more reliable and accurate data for business
based on data accumulation;
Service-based empowerment: provide personalized data analysis services according
to business characteristics; propose improvement schemes for business processes
from the perspective of data; expand internal and external service modes of
enterprises while lower the cost of key nodes;
Knowledge-based empowerment: based on data, organize the business knowledge
map, and improve the comprehensive capability for business.
24 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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The first intelligent warehousing decision-making project C&D Mineral Resources completed the first cross-border
launched by C&D Logistics paperless RMB settlement business
In December 2020, C&D Logistics - Polixir intelligent warehousing decision-making
In 2020, Xiamen C&D Mineral Resources Co., Ltd., a wholly-owned subsidiary of
project, cooperated by C&D Logistics Group Co., Ltd. and Polixir Technology Co., Ltd.,
C&D Inc., and a long-term partner conducted the first cross-border paperless RMB
was officially launched for trial operation. In this project, both parties took the medical
settlement business using the block-chain technology. Paperless RMB settlement
device project of C&D Shanghai Logistics Center as the example, took the global design
business shortened the time of trade documents circulation, the circulation time of trade
and process reengineering as the foundation, and made use of AI technology. By doing
documents, promoted the transparency of the business process and brought more
so, this project changed the management model from "people heading for goods" to
accurate and efficient communication among all parties. In the future, C&D Mineral
"goods automatically delivered to people". After the project was launched, it was expected
Resources will continue to deepen the application of blockchain technology and work
that the efficiency of warehouse picking would increase by more than 50% compared
with major mines and customers to jointly optimize the bulk commodity trade process to
with the original, and the efficiency would be further improved with the increase of order
promote efficiency through digitalization.
quantity and the continuous optimization of the AI algorithm after its superposition.
This project is the first intelligent transformation project of C&D Shanghai Logistics
Center. In 2020, following the trend of digital transformation, C&D Logistics actively
carried out the intelligent transformation of warehouse management. With innovation in its
supply chain and high-quality operation services, C&D Logistics won the two prizes of "
2020 Excellent Procurement Case" and " 2020 Excellent Procurement Service Provider",
Intellectual Property Rights Protection
and was listed in the first Pilot List of National Digital Warehouse Enterprises of CFLP.
C&D Inc. abides by “Patent Law of the People's Republic of China”, “Trademark Law of the People's
Republic of China” and other related laws and regulations, prescribes the company's brand
management rules and regulations, and strengthens the standard management of the company's
registered trademarks, enterprise names, patents, professional techniques, and other intellectual
property rights. The brand management department was specially set up to manage the company's
trademarks, promotion names of commercial housing projects, brands, and other intellectual property
rights. Additionally, the company pays attention to avoid infringing on others’ intellectual property
rights. All units are required to strictly ensure the copyright ownership of materials used in daily
operation and external promotion, and never to use materials without copyright or whose copyright
ownership is unknown. Besides, we also introduced clauses about the liability and protection of
intellectual property in the company’s contract templates. As of December 31, 2020, C&D Inc. has
applied for 120 patents and has obtained 88 authorizations.
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High-Quality Product
C&D Inc. participates in all links of products and controls them strictly. We specify the regulations from the aspects of the distribution
Adhering to the brand core value of " process, quality control, and nonconforming product control, and implement management on quality.
integrating resources and creating added
value", C&D Inc. strictly abides by “Quality Identification and traceability of liquor products: In order to ensure the quality of the products in the whole distribution process, C&D Wine, a
Law of the People's Republic of China”, “Real subsidiary of C&D Inc., has established a sophisticated distribution and tracing platform, which has become a benchmark for the traceability
Estate Management Law of the People's of liquor products, won the “Certification for Traceability Systems”, and successfully passed the project acceptance inspection of the Ministry
Republic of China” and ot her laws and of Commerce of the People's Republic of China. Its score in the inspection was ranked the first among the liquor trial enterprises.
regulations. C&D Inc. has formulated a series
of internal policies on the management of
product quality to ensure that customers can
enjoy high-quality products.
Development and
chaos coexist in the
Supply Chain Quality industry
Potential safety risks
Information center
Control exist for consumers
Data sharing Goods fleeing
Market checking
Counterfeiting
consumers
checking
Lack of tracking Lack of effective Information of
selling beyond promotion management
C&D Inc. formulated “The Regulations on technologies for management of agreed areas point management
the sold products dealers and the
Process Management of Supply Chain” and market investigating
in the internal support of market
Regulations on “Operation Management of regulation system Sales department
system
Supply Chain” to standardize the concrete
Upload sales
business operations in business units and dealer
Mobile and inventory
management departments and the management factory warehouse data
network/
process of the supply chain Internet
delivery
Goods out of
to build a sophisticated Lack of effective Lack of information
warehouse
exchange platform
product quality assurance big data analysis
to support which can interact Monitor and management of logistics
system. In 2020, C&D Inc. favorably with end
decisions
was selected as “China’s consumers
pilot enterprise for the
innovative and applied
supply chain”. Since 2012,
C&D Inc. has continuously
C&D Wine products tracing process
obtained ISO9001 quality ISO 9001
Quality System
system certifications.
Certification
26 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Nonconforming mineral products control: In the supplier introducing stage, C&D Inc. listed " energy
and mineral products that contain harmful elements" in the clauses for rejection. C&D Inc. rejects
the products from suppliers who violated the clauses and terminates the trade with such suppliers. Project
collaborative
system
Food quality and safety: It is clearly stipulated in the repurchase clause for food contracts that
suppliers shall ensure that the quality of their products conforms to the national policies and
regulations of China, and that goods shall be sold out within 60 days after the product is delivered
to the designated warehouse or before the remaining shelf life of the product is less than one Real-time
third (up to which time is earlier). If the goods are not sold within the agreed time, the supplier Smart project house-
system
Five systems
checking
shall return the payment made by C&D Inc. and retrieve the goods within 20 days. of quality system
management of
C&D Realty
Project Quality
400 after-sales
Lianfa Group has formulated internal rules and regulations to ensure the quality of drawings and maintenance House delivery
system system
projects, such as “Lianfa Group Regulations on the Management of Construction Drawings of Real
Estate Projects”, “Lianfa Group Guidelines for the Use of Engineering Construction Standards”,
and “Key Technical Standards for Sample Process Display”. According to the "Regulations
on Engineering Quality and Safety", we construct and inspect the samples first, so that the
unreasonable items in design, structures, materials, construction technologies, and management
are avoided. Besides, in order to strengthen the pre-project quality control, the quality of sample is Process Construction Project
taken as the standard and basis for project acceptance inspections. According to “Lianfa’s Quarterly Evaluation Decoration Project
Joint Inspection Project Management Behavior Checklist”, activities are carried out for all projects
under construction to ensure the project quality, such as third-party inspections, internal quarterly Unannounced Inspections
inspections, and open days on Lianfa construction sites. Two Evaluation
Systems
Being aware of the importance of product quality to customers, C&D Realty has formulated safety Systematic risk evaluation of leakage prevention,
Delivery
and quality management systems and standards such as “Engineering Management Instruction Evaluation functions, progresses and quality
Manual”, “Standard Techniques Atlas of Residential Engineering”, “Standardization Guidelines
for Safe and Civilized Construction”, and “Compilation of Residential Leak-proof Design and
Construction Requirements”. With five systems, two evaluation systems and 20 management Two evaluation systems of quality management of C&D Realty
behaviors, they cover all key links in the whole process from project commencement to delivery and
after-sales services to improve product quality and the satisfaction of property owners.
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Smart Project
The "Open Day on Construction Site" of Lianfa Junyue
Refined decoration Site C&D Realty promotes intelligent engineering
Smart Project Structure
construction. Through using information
In June 2020, Lianfa Junyue Project launched an "Open Day on Construction Site". technologies, it combines the site monitoring
In the activity, the site was inspected by more than 200 property owners openly and system at the site with safety management to Smart Project System in
transparently. On the site, professional engineers provided the property owners with build a sophisticated personnel management C&D Inc. Real Estate Group
Company Ltd.
professional explanation and introduction throughout the whole process, so that the and safety risk treatment mechanism to
owners can inspect and have an intuitive experience in all aspects, including building ensure the project quality. Aiming at solving Room for safety education Smart project
materials, houses interior, walls, kitchen, closed water in bathroom, public areas, project management issues, C&D Realty
landscaping, supporting facilities in the community, and property service standards. The sorted out the business process, upgraded
Information registration for Hawk Eye monitoring
new entrants
accompanying engineers answered questions from property owners on site, recorded the the Smart Project 2.0 system, and improved Personnel management
Safety explanation for operators system
customers’ opinions and followed up in time for feedback. As for the problems on the open the safety management module in 2020.
day and customers’ questions, Lianfa Group held a special meeting in time to discuss By December 31, 2020, Smart Project had
Safety training for managers Safety concerns picturing
solutions, truly creating a "quality life" for customers. been implemented in 61 projects nationwide. Safety training for violators Education system for violators
Smart Project Management Platform of C&D Realty
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Prevention and Control of Quality Risks Architecture Design
C&D Realty has established a whole-chain management procedure covering “Front-end examination– While the quality is guaranteed, C&D Realty and Lianfa Group value the innovative design of the
Delivering assessment– Fault analysis” to strictly prevent and control the quality of real estate fine decoration of residences and the improvement of the residences’ functions to provide a more
products and systematically control the quality risks. comfortable and sustainable living space for customers. In 2020, C&D Realty and Lianfa Group won
many external design awards:
Front-end Delivering Fault Area Project Honor
examination assessment analysis
Meishang Award Lightening Design Project/
Guangzhou C&D Yangxi Excellence Prize, Meishang Award Cultural Quality
Mansion/ Excellence Prize
South China
Excellence Prize for Chinese Residential Projects in
Zhuhai C&D Yangjing
the 6th CREDAWARD Real Estate Design Award
Carry out floor inspection of Rank the delivered houses Build the project fault
delivered sample houses in based on “Collections of the database to analyze and
all operating items Unfinished Floor Inspection solve problems Central China Changsha Jiangshanyue Gold Plate Award Comprehensive Prize
Examples” and “Collections
of the Decorated Samples 2020 International Residential Architecture Award,
Wuxi Hexi
Acceptance Inspection” 2020 America Gold Block Award
Zhangjiagang Shangyuyuan 2020 Comprehensive Award for Classic Residence
East China
C&D Realty’s whole-chain management on the prevention and control of quality risks
Hefei Yonglong Fu London Design Excellence Award, UK
Taking preventive measures, C&D Group established a database of product faults to collect problems
Meishang Award Cultural Quality Mansion/
that happen in daily maintenance reports and complaints handling from projects in different areas Excellence Prize, CREDAWARD Real Estate
Fuzhou C&D Rongshu Bay
and the inconvenience and unreasonable issues that are found out in the daily work of the customer Design Award, International Space Design Award/
Southeast China Gold Creation Award Design Prize
relationship department. We analyze and summarize these faults and jointly analyze their causes
and propose solutions with R&D Center, engineering technical department, marketing management
department and the property management company of the Group. By organizing these issues by Fuzhou C&D Yangzhu Meishang Award Landscape Excellence Prize
four categories of planning, design, engineering and sales and feeding them back to the front-end
department, a defective closed-loop system is established to provide reference for later project
development and guarantee the upgrading and iteration of product and service power. Honors for designs of C&D Realty in 2020
29 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Area Project Honor Supply Chain Service
Nanjing Lianfa Yunqi Gold Plate Award Comprehensive Prize C&D Inc. has been dedicated to providing high-quality LIFT integrated
service supply chain service to the upstream and downstream customers
East China Nanjing Lianfa Jadeite Fangshan Gold Plate Award Comprehensive Prize
in the supply chain. Its subsidiaries organized sophisticated customer
The 3rd Award of the 3rd Science and Technology Progress service management teams and optimized their customer relationship
Hangzhou Lianfa Canglong Dajing
Assessment of Shanghai Architectural Design Association management systems to respond to customers’ demands in time, and
meanwhile, to continuously bring values to customers via establishing the
South China Nanning Lianfa Zhenjing Yuanye Cup Gold Award long-term cooperation relationship with customers.
Honors for designs of Lianfa Group in 2020
Assisting Alliance Steel Project to Go
Overseas
High-Quality Service C&D Inc. has been operating in the steel industry for years.
By virtue of its abundant experience in cross-border supply
operation and its professional service teams, the company
Following the concept of “exploring new values, enabling launched the“Alliance Steel Project”(short reference: AS
more people to live a more quality life”, we pay close Project”) to help Chinese steel factories to enter into Malaysian
attention to the customers’ feelings to details, strictly market to realize the China-Malaysia productivity cooperation
abide by the "Law of the People’s Republic of China and facilitate the “Belt and Road Initiative”.
on Safeguarding the Consumer Rights and Interests",
and formulated internal rules and regulations. In doing With its advantages in the global layout, the company
so, we str ive to provide high - qualit y supply c hain integrates channels and resources and analyzes the supply-
operation services, real estate development projects and and-demand in the global market to collect orders for AS
comprehensive services of the real estate industry chain to Project and reversely makes plans of production and delivery
customers. We also analyze and improve key performance to achieve the strategy of producing according to sales.
indicators, such as service satisfaction and the satisfaction In analyzing markets, the company ranks and classifies
of complaint handling, which helps to continuously improve downstream customers based on their demands to maximize
our ability to manage customer relationships. the revenue of AS Project through differentiated pricing.
30 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Service for Property Owner
Providing Service to Fonterra to Explore Domestic Market
In 2020, C&D Realty conducted a full-year dynamic satisfaction survey from January to December. Such
By virtue of our abundant operation experience in the food supply chain a survey covered the overall satisfaction, loyalty, delivery service, property quality, maintenance, property
accumulated in years, we have become the strategic cooperation partner design, the green in community, community landscape, community plans, and community facilities, as well
of Fonterra, the New Zealand dairy corporation. With our operation service as the complaints handling. During the COVID19 pandemic, bearing the customer-oriented awareness in
for the whole supply chain, we helped Fonterra to deliver their products mind from top to down, C&D Realty proactively conducted protection and disinfection works, which greatly
effectively and safely from import to consumers. improved customer satisfaction. In 2020, the overall customer satisfaction was graded 93 out of 100, which
is a leading score in the real estate industry.
Based on our food supply chain, we designed a system for supply chain management
and delivery information management for Fonterra. Via the real-time interaction of order, Lianfa Group has formulated internal regulations like "Lianfa Group Customer Service Management
inventory, and other data, smart management of the sales and operation procedures and Standard" and "Lianfa Group Property Service Standard" to specify the standard of customer service
dynamic inventory management are achieved and the settlement plans for the supplier and property service, to comprehensively improve the quality of customer service. In addition,
and consumers are optimized, thus promoting the trading efficiency of the whole supply following the concept of “humanization”, Lianfa Group has established a full-cycle customer service
chain and lower the risk in inventory. Meanwhile, the C&D food supply chain has assisted system that covers phases of sales, waiting, delivering, and living in.
Fonterra with its Chinese market exploration and with its continuous business growth in
China and provided better quality import foods for Chinese customers.
In the waiting phase for the prospective property owner: Lianfa Group formulated "Lianfa Group
Guideline on Service Standard" for the Prospective Property Owner and trained and monitored
the performance of 9 standard services for the prospective property owner, such as setting pre-
Helped ANC to Reform Its Purchase and Sale System service managers, manufacturing service cards for the prospective property owner, reporting
project progresses(called “Lianfa Family sound project”), caring for property owners’ birthdays and
The industrial chain of nickel mine contains multiple layers of intermediate traders, because
so on, to improve the service quality for the prospective property owner.
of whom, suppliers and the consumers cannot effectively integrate their resources. As a
result, the production cost stands high but the service quality is not guaranteed. By virtue
of its abundant operation experience in the supply chain, C&D Inc. explored and proposed
a revolutionary solution for the purchasing and sales system of the ANC, the giant in the
nickel mine industry in the Philippines. In the solution, we are responsible for the market
In delivering and living in phase: In 2020, Lianfa promoted the establishment of humanistic
development, product sales, and take care of after-sales service, logistics, quality control,
communities nationwide. In 2020, Lianfa launched in total 9 kinds of activities of cultural
settlement, and other procedures, while ANC only needs to focus on production. To
activities in communities, including garden parties in Spring Festival, thanks-giving activities
this end, we organized a professional project service team to provide a whole-process
on Mother’s Day, and suitcase fairs, etc. In total, Lianfa has launched 434 activities for 81
integrated supply chain service which combines “Logistics, Information, Finance, and
projects in 8 areas. Besides, Lianfa organized cultural communities to support art groups
trading”. We helped suppliers and consumers to establish mutual trust, reformed the
and interest groups to carry out activities. Lianfa has established 53 communities covering
cooperation channels, and saved the intermediate traders to build a flat purchasing and
sports, art and culture, and living sectors and launched 168 activities in total in China.
sales system, achieving win-win cooperation among the suppliers, consumers, and the
supply chain service provider.
31 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Oriented by customers’ needs, and taking the
customers’ satisfaction as the vital measure for
Complaints Handling
working performance, Lianfa Group conducted an
annual satisfaction survey. Meanwhile, Lianfa Group
coordinated companies in different areas to develop
and implement customer satisfaction improvement
plan for 2020. In 2020, the customer satisfaction rate
of Lianfa Group in the third-party survey reached
85.1%.
Lianfa Activities for Building
Humanistic Communities
“Mysterious Guest Project” launched by Lianfa Group
To handle customers’ complaints, C&D Realty set up
In 2020, Lianfa Group conducted secret investigations on its property services along with China online (Huishenghuo APP / WeChat official account)
Index Academy, the prestigious research and data analysis institution in the real estate industry. and offline complaining channels (400 hotline /
customer relationship response). After receiving the
Such secret investigations mainly consider security service, service to customers, equipment complaints, the related staff will confirm, follow up,
management, cleaning service, greening service, and so on. A mysterious guest will deal with the complaints in time and enter the solutions
comprehensively assess the aspects mentioned in the questionnaire of secret investigation, and and the results into the customer complaints system.
take pictures or record sound. The full score for such investigations is 100. The customer could follow up the dealing process by
calling the 400 hotline. After the complaint is handled,
Lianfa Group carried out 54 mysterious guest investigations on residential projects in the
the staff for 400 hotline will in turn call the customer for
first half of 2020 and scored 89.5, and 57 mysterious guest investigations on residential
a satisfaction survey and evaluation. In doing so, the
projects in the second half of 2020 and scored 90. Meanwhile, Lianfa Group secretly
service quality of all processes in handling customers’
investigated 16 non-residential projects throughout the year, including business buildings,
complaints should be guaranteed. Besides, as we
factories, and schools, in which 12 were business buildings (scored 89.3 and 91.9 in the
value the efficiency in dealing with complaints, we
first and second half of 2020 respectively), 3 were factories (scored 89.2 and 87.8 in the
prescribe that the complaints must be solved in 5
first and second half of 2020 respectively), and 1 was a school (scored 96.7 and 93 in the
working days. In August 2020, the annual ISO audit for ISO Certificate for C&D Realty’s
first and second half of 2020 respectively).
C&D Realty’s 400 hotline center was accomplished and 400 hotline center
the ISO Certificate was therefore issued.
32 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
厦门建发股份有限公司 2020 社会责任报告 33
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Implementation of Production Safety
In 2020, sticking to the core value of putting people first and safe development, keeping the awareness of red line, adhering to the principle
of “Safety first, prevention first and comprehensive management”, carrying out the safety production responsibility system of the “party and
government accountability, a post taking dual responsibilities, collaborative management and accountability for dereliction”, establishing
C&D Inc. strictly implements the safety and improving the strictest safety production system, and implementing the management principles of “Whoever in charge takes
production responsibility system. For reinforcing responsibilities”, “Whoever in charge of businesses must be responsible for safety” and “Whoever in charge of production and management
the safety production, preventing accidents must be responsible for safety”, the major units affiliated to the Company in charge of safety production developed the standardized safety
and guaranteeing the safety of the Company’s production procedures according to the Safety Production Standardization Proposal of Xiamen C&D Inc. and Three Years of Implementation
employees and assets, the Company modifies the Plan for Enhanced Safety Production Standardization of C&D Group. By the end of 2020, the investment of the Company for safety
systems including Safety Production Management production reached 1.86 million CNY in total, and no one was dead during working.
Regulation, Safety Management Method for
Major Events, Report System on Major Events
in Safety Work, Fire Emergency Plan and others Leading Group for
Group Members
in accordance with the Production Safety Law Safety Production
of People’s Republic of China, Fujian Production
Group Leader: General Manager (the first person responsible for
Safety Regulation and Safety Production
Management Regulation of C&D Group to ensure In 2020, a leading group for safety production safety production)
the safety production accordingly. If any accident was established according to the responsibility
Deputy Group Leader: the department head of safety production
happens, it shall be rep o r ted immediately system of “party and government accountability,
according to the Emergency Report System to a post taking dual responsibilities, collaborative
Group Members:
complete a whole set of procedures including management and accountability for dereliction”.
emergency processing, emergency notification, The head of each division for safety production in major
investigation, accountability, file preparation and units taking charge of safety production (C&D Logistics, C&D
documentation, the filing catalogue of which will Paper and C&D Automobile)
be important for the annual safety evaluation. The head of Project Management Department
The head of Logistics Management Department
The head of front-line warehouses or 4S stores
C&D Leading Group’s Organizational Structure for Safety Production
34 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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the safety production goals of the project; and, for implementing “information registration, pre-job
Responsibilities of the leading group for safety production: training, education for violators and closed-loop management for safety hazards” and fundamentally
improving the safety awareness of primary-level operating personnel and managers, it researched and
Develop and deploy the annual work plan and priorities for safety production, convene developed the intelligent project system supported by safety publicity classroom as well. In addition,
regular safety production meeting at a fixed time, implement any decision made in the C&D Realty also established a safety inspection system in which the safety levels was divided into
safety working meeting and included in documents and carry out the Safety Production three levels based on the danger level and importance to make double guarantees for the safety
Responsibility System. management in the construction site by self-inspection and third-party inspection.
Direct each unit to establish and improve the safety production management system Lianfa Group formulated the Regulations of Lianfa Group on Safety Production of “party and
and emergency plan. government accountability and a post taking dual responsibilities, collaborative management
Inspect the implementation of each safety production measures, and suggest on the and accountability for dereliction” according to the Production Safety Law of People’s Republic
rectification of safety production hazards. of China, Xiamen Regulation on Safety Production of Party and Government Accountability and
a Post Taking Dual Responsibilities and the related documents of the Municipal Office of the
Evaluate the annual safety production performance of each unit and urge them to
Work Safety Commission and the State Asset Regulatory Commission of the city; in the meantime,
continuously improve and complete its safety production procedures.
Lianfa Group also had developed eight rules for the “safety system” covering all aspects of the safety
Organize trainings for the persons in charge and the management staff of the safety management in 2020, including organizational structure, system, objective and letters of responsibility,
production. plan and summary, meeting, safety education, inspection, rectification and documentation after three
years of improvement since proposing the concept of “safety system” and issuing the first edition of
Organize safety inspection seasonally and before the typhoon and flood season, major
“Guide to Safety System” in 2017.
holidays and important activities, and take targeted measures for typhoon and flood
prevention; make suggestions on the hidden safety hazards during the inspection and
urge them to rectify.
Check and implement the shift system headed by leaders, and urge each unit to take Level of
Item
Investigation
proper and sufficient safety measures before the typhoon and flood season and major
It mainly applies to the acceptance and use permit of tower cranes and
holidays. One-Vote Veto
construction elevator, high and large form board and basket; the score will
Clause
be zero if any above mentioned problem occurs.
In 2020, for guaranteeing the safety education for primary-level operating personnel and managers, It mainly applies to frontier protection and external scaffolding; the score will
Major Clause
C&D Realty established a three-level control system in the Group which is “the safety production be zero if any single deduction is over 6 points.
management committee of the Group – the leading group of the regional companies for safety –
It mainly applies to the construction elevators, fire-fighting equipment, exit
the working group of municipal companies for safety” to specify the safety production management
General Clause passageway, safety helmet and others; the score would be deducted by one
measures, management requirements and appraisal system. Based on the system, each project
point for each violation.
department should assign a safety supervisor in charge of the technical disclosure of the safety
production and the implementation of precautionary measures in the site of Party A’s for ensuring Three-level Safety Supervision System of C&D Realty
35 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Daily Safety Management
In accordance to the laws, regulations, standards, specifications and related requirements of safety
production, C&D Inc. strictly manages and controls the safety production so that each step of the
production and operation complies with the above mentioned provisions, and that the employees,
machinery, materials and environment are under good production condition. Meanwhile, for ensuring
the smooth operation and normal service of such equipment, the Company commits to invest
sufficient fund for safety production, provide adequate fire-fighting equipment of corresponding types,
reinforce the management of fire-fighting equipment and make regular maintenance and inspection,
while making records for the equipment so as to make maintenance accordingly and evaluating the
enforcement of the laws, regulations, standards and specifications of safety production and the rules,
regulations and operating instructions of the Company at least once a year to continuously make
improvement and constantly strengthen the standardization construction of safety production.
ERP-based safety production management system
By actively carrying out IT application to enable safety production and developing
ERP-based safety production management system to improve quality and efficiency
of technology-based safety management, C&D Inc. is transforming its inspection and According to the regulations of the Company, a project shall be delegated to the Party with required
management procedures from the traditional document-based communication to qualifications or related conditions. When contractually leasing the plant, warehouse, project or
normalized E-communication. buildings, the Company shall check the safety production conditions or corresponding qualifications
of and sign the Safety Production Responsibility Statement with such contractors and leasee to clarify
In April of 2020, the daily safety report system was introduced to Enterprise WeChat by the safety production responsibilities and obligations of both Parties. Also, the Company shall manage
the leading group for safety production to electronize the safety inspection and normalize the safety production, coordinate between the contractor and the leasee and periodically make
the inspection standard, including the management of doors and windows, flammable inspection to find and rectify problems in a timely manner.
materials, electrical equipment and other contents related to the safety of office space;
and its characteristic of being easy to use helps to the efficient supervision management In 2020, the leading group for safety production of C&D Inc. made site inspection for the safety
and implementation of inspection for the daily safety in the office space. production of major units according to the annual safety production plan, including the C&D Logistics (7
warehouses) and C&D Automobile (10 4S stores) etc.
36 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Safety Training
In 2020, the departments of the education and training for safety production were established by
the major production units of C&D Inc. to formulate and implement the education and training plan Company Name Emergency Drill
for safety production based on the regulations and positions, further improve the safety production
Focusing on the improvement of the front-line employees’ professional
awareness of our employees and increase the frequency of trainings and drills for ensuring that the
skills, the Company invited fire protection specialists to carry out public
employees have the knowledge of safety production and the ability to deal with the emergencies,
educations for fire safety concerning the use of fire-fighting equipment
are familiar with the safety production regulations and safety operation rules and master the safety
and others, organized fire-fighting drills, arranged 35 trainings about the
production skills. During the year, we organized 12,091 hours of safety trainings, with 84,029
knowledge on fire-fighting, conducted trainings for all employees every
employees participating in. C&D Logistics
half year, and developed emergency drills and fire evacuations seasonally
during the year, for improving the awareness of fire safety and the ability to
Besides, the Company also built a safety production emergency system by developing emergency
handle with the emergency, self-rescue and escape.
plans for safety production accidents including typhoon and flood prevention and emergency disposal
proposals or measures for major operating units as required, while organizing emergency drills for Concentrating on the practice of fire fighting, the Company organized the
safety production, continuously modifying and completing the emergency plan and reinforcing the activity themed by “concentrating on the joint development of the Party and
emergency management measures. In 2020, a total of 92 emergency and fire-fighting drills were Group organizations, and popularizing the knowledge on people and vehicle
conducted by C&D Inc. and its subsidiaries, including emergent evacuation, fire fighting, flood safety” together with Hongai Hospital in July 1, 2020, invited teachers from
prevention and others for C-class warehouse, 4S stores and office buildings. By focusing on safety fire service center to train for fire safety and arranged trainings and drills for
theories and fire-fighting drills, the major production units of C&D Inc. for safety production always fire escape with the assistance of ex-firefighters who are our employees at
C&D Automobile
endeavored to ensure the stability of the safety production based on the actual situation of the present. On this basis, for creating a safe production environment for every
industry. employee, popularizing the knowledge on safety production and enhancing
the ability of front-line employees to handle with the fire emergency, we also
arranged regional safety drills.
Since the Company puts more emphasis on the scene simulation drills,
the fire squadron in the jurisdiction was invited by the Company to
explain the knowledge on fire-fighting and the how to use the fire-fighting
equipment, simulate the dangerous cases based on the actual situation
C&D Paper
of our warehouses and organize drills for fire evacuation and emergency
treatment, which was helpful to improve the contingency plan.
Fire-fighting Drill of C&D Inc. for Emergency Drill and Fire Drill Organized by the Subsidiaries of C&D Inc.
Containers in winter Fire Drill by C&D Inc.
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Guarantee of Information Safety
Safety training of Lianfa Group for Zhangzhou Junling Yihao
Project
With the quick popularization of information technology in supply chain management, the information
In 2020, according to the safety management system, the construction teams, as safety has come to the sight of the practitioners. Complying with the laws and regulations such as
required by Lianfa Group, established safety education and training system for ensuring Cybersecurity Law of the People's Republic of China, Management Measures for Classified Protection
that the employees received three-level educations, and that the managers and full- of Information Safety, the Company establishes the organization in charge of information safety with
time safety officers were educated and trained annually. During this year, Lianfa Group clearly specified duties, and takes safety production measures for guaranteeing the information safety
arranged pre-job safety trainings for the employees of Zhangzhou Junling Yihao project, in terms of authority management, network management, equipment management, computer room
while educating the violators in safety production. In addition, based on the principle of management, application management, process management, data management, information safety
“safety is the first, and prevention is the most”, the safety education and training system management and others.
aims to improve the labor security measures, strictly implement the safety operation
regulation and ensure to “not hurt yourself, not hurt others and be not hurt by others”. For the application of network security technology, the Company effectively improves the network
And with the assistance of the system, a project department could standardize the safety security by adopting a series of managerial and technical measures such as the multi-regional data
production of the project, enhance the knowledge of our employees on safety production center, network firewall, virtual network extranet, network behavior auditing, network vulnerability
and improve the safety awareness and safety protection ability of our employees for scanning, network intrusion detection, network transmission, data encryption and network
effectively reducing the accidents in the future. access strategy; signs a Confidentiality Agreement with every new employee or incorporates the
confidentiality clauses to the labor contract with specified information related to safety responsibilities;
and focuses on the protection of customer information and privacy to clearly specify that any unit or
individual violating the regulations on information safety shall be punished on a case-by-case base,
while the ones with serious circumstances shall be dismissed and be held accountable economically
and legally.
In order to guarantee the information safety, the Company signs an Employee Non-disclosure
Agreement with every employee, covering the management information, financial information and
technical information etc. In 2020, C&D Inc. obtained Grade II certification for Classified Protection
of Information System Security, which proves that we are competent to protect the core data of
production and operation and the privacy of our customers adequately.
Safety training of Lianfa Group for Zhangzhou Junling Yihao Project
38 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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In 2020, for further reinforcing the construction
of the Company’s information safety system,
the Company improved the effects of video Emergency drill for IDC network core
conferences between different platforms by
building a safe, stable and convenient network- In December of 2012, an emergency drill for IDC network core was conducted by the
based video conference platform, while Company to simulate the failure of each network core devices and the switches between
purchasing sd-wan bandwidth for the platform equipments and lines based on the Emergency Recovery Plan for IDC Network Core
companies and major overseas points of Devices. Being commenced at 10:30 and completed at 12:00 of the same day, the drill
purchase, for ensuring the high availability of Grade II certification for Classified lasted for 1 hour and 30 minutes, and the active-standby switch with high availability for
the business system. In addition, the network Protection of Information System Security the equipment was completed within 5s to achieve a seamless handover. Part of the
analysis and backtrack system was introduced switches between single equipment and line were also completed within 1 minute. The
by the Company to inbuilt probes in the key nodes of the data center and capture and save the data whole process of the drill was recorded and videoed strictly, which proves that the plan is
package flow for providing data supports to the future performance analysis, intrusion prevention, non- practical to apply and the essential equipment are highly available to use.
authorized access retracing and others, while the backup system for shares was also established to
run backup plans and exercise the data recovery. In addition, the Company also improved the access
rate of users and increased the traffic by programming and developing the storage pool for public
distributed file system, purchasing hardware and replacing the firewall at the entrance of shares office
space, and resolved the existing single-point hidden troubles by adding corresponding redundancy
units or dual-computer hot standby function.
Information safety switching drill arranged by the
For minimizing the impact of the emergency on the operation of IDC network core devices and
financial affairs of the Company, the Emergency Recovery Plan for IDC Network Core Devices was Company
formulated by the Company to specify the strategies, resources, steps and procedures based on
In August of 2020, the Company arranged a switching drill for improving the stability
which the maintenance staffs of IDC network core devices handle with the unexpected emergency
and availability of ERP, preventing the system failure caused by software and hardware,
including failure and breakdown of the production system, and interrupted data processing. In addition,
quickly responding to the failure and realizing the switching between the production
at the night of every Wednesday, the Company makes recovery tests for backup data to automatically
environment of C&D building and the disaster recovery environment of Xiang’an
restore the backup data to the testing environment, and arranges drills for information safety to ensure
computer room, including pre-NGINX services, DOCKER cluster service, timed task
the normal operation of ERP system.
service, coding service and the verification of ERP system functions.
39 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Promotion of Supplier Management
Inn 2020, the Company tentatively innovated and developed The production units of C&D Inc. formulated the Safety Production Responsibility Statement, Bidding
network information safety propaganda. During the safety Document of Stock Companies and other regulatory systems to different business characteristics
week, it launched an applet in Enterprise WeChat used to based on different business areas in the actual operation for the compliance supplier management.
check if the password was disclosed, which was applied for In the process of the bid evaluation, the Company shall make strict evaluation from various aspects
1,595 times at then, effectively preventing the employees such as the bidder’s qualification、the environmental protection measures、service capacity、quality
from disclosing password. Meanwhile, two network and safety measures input of suppliers、 the major materials and equipment affecting the quality of a
information safety trainings respectively themed by “thoughts project, so as to ensure the safe operation of a project.
on enterprise safety construction in the context of attack-
defense confrontation” and “safety development in the
viewpoint of attacker” were held during the year, with 22
employees participating in the training. Red and Yellow Card Warning System of C&D Inc. for
Contractors
For further strengthening the management of the contractors, C&D Inc. developed Red and
Yellow Card Warning System for Project Management for the Company and its ongoing
projects and new projects in the future to clarify the management requirements for the
quality, safety and progress of projects, among which the yellow card would be given if
violating the safety regulation once in a single inspection within any bid phase; the red
card would be given if violating the safety regulation twice accumulatively; the yellow card
would be given if avoiding the joint inspection and the inspection for quality, safety and
progress once within any bid section; the yellow card would be given if the initiating project
collaboration management system behind time or incompletely (the initiation shall be
completed before the commencement of basement’s bottom plate) to result in the abnormal
operation and problems involving quality, safety and progress. In the end, the red and
yellow card warning shall be rechecked during the next season, and the red card would be
given if any warned item violates the safety regulation again.
After giving the red and yellow card, the engineering department of such regional company
shall urge the related departments to make rectifications, analyze underlying causes of the
Network Information Safety Training hidden hazards and inspect other works for troubleshooting similar problems.
40 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
厦门建发股份有限公司 2020 社会责任报告 41
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Attraction and Reservation
Strictly according to the Labor Law of the
People’s Republic of China, the Labor Contract
Law of the People’s Republic of China and
other laws and regulations and based on the 12,752 11,735
principle of fair and legal employment, C&D Inc. 8,143 7,755
improves its compensation plan, safeguards
the rights and interests of employees, cares for 1,405
the mental and physical health of employees
and focuses on the democratic management Male Female Less than 30 31 ～ 50 51 years old
years old or above
for improving the employees’ enthusiasm and
the group cohesiveness. Meanwhile, in order to Number of Employees By Gender Number of Employees by Age
prohibit and reject child labor and forced labor
in any way, C&D Inc. formulates the Human
Resources Management Regulation, Salary and Employees of C&D Inc. in 2020
Welfare Management Regulation, Intermediate
Managers Management Regulation, Rewards
and Punishments Management Regulation and
other management regulations to ensure that the
employees of different ages, genders, nations
and cultural backgrounds could be treated equally
and enjoy fair job opportunities.
As of December 31, 2020, C&D Inc. had
20,895 employees without any employment
discrimination, child labor and forced labor.
42 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Development and Training
C&D Inc. initially launched restricted shares incentive plan
Insisting on the concept of growing together with our employees, C&D Inc. constantly completes the
In 2020, the Company launched restricted shares incentive plan to grant 28.352 training system and optimizes the employee growth and development system to create opportunities
million shares in total to 278 employees including directors, senior managers and for the continuous growth of employees, widen the channel of promotion, provide a platform for
intermediate managers, accounting for 1.00% of the Company’s total equity. The employees to exercise their special talents and escort for the development and reserve of talents.
incentive plan is intended to incent the intermediate managers for improving the Besides, committing itself to cultivate the excellent leader of the industry and senior managers of
profitability, growth ability, functional quality and other aspects of the Company the industry, the Company also gives direction to the development of employees, while establishing
and highlighting the confidence of the Company to the future development and a dual-channel career development system to provide a broader development space for all of the
the determination of the Company to share the fruits of development with our managers and employees.
employees.
C&D Realty formulated the Human Resources Management System of C&D Realty Co., Ltd.,
Human Resources Management Manual of C&D Realty Co., Ltd. and others, including the main Junior employee
management principle on the recruitment, the recruitment and approval procedures of human
resource, the establishment of nationally shared recruitment channel, system and other platforms,
campus recruitment and others. Immediate and senior employee
For ensuring the legality of the employment, Lianfa Group develops the Human Resources
Management Regulation of Lianfa Group. according to the related laws and regulations of the
Specialist Junior
Government and combining with the actual situations of the Company to safeguard the rights and manager
interests of employees. Meanwhile, Lianfa Group also implements the Corporation Pension Plan
according to the Measures of Administration of Corporation Pension and purchases “Personal Senior Intermediate
specialist manager
Accident Insurance” and “Critical Illness Insurance” for on-the-job employees to guarantee their
benefits and handle with their difficulties resulted from critical illness and accidents. Senior
Industry leader
manager
Employees’ Development Path of C&D Inc.
43 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Employee Training
2020 Labor Skill Competition of C&D Inc.
Focusing on the training and career growth of employees, the Company establishes a complete
On May 6 of 2020, C&D Inc. held an online activity themed by “the Laborers are the training management system and course system meeting the characteristics and job requirement of
Model of C&D Inc.”. The competition with “small tools and high efficiency” was held the Company’s business, including basic business training, risk prevention training, new employees
through inner internet, with 109 works from 82 competitors in 24 companies being training camp, business mainstay training and the business management training for intermediate
received, including office software tips, information tools promotion and office APP and senior managers, the rich training form and training content of which help our employees to keep
recommendations. The works for the competition were browsed by 16,000 people from learning and improving so as to jointly create a learning organization forging ahead with determination.
32 companies in 8 cities, with over 150,000 people viewing the works, which set a new
record since the labor skill competition. In order to take full advantages of the enterprise and universities/colleges to cultivate more applied
talents with high quality and high professional qualification for enterprises, C&D Inc. establishes a
long-term cooperation with over 10 universities and colleges, while setting up “joint training classes”
with Fujian Chuanzheng Communications College, Quanzhou Vocational and Technical University
and Xiamen Technical College to jointly train professional talents for satisfying the demands of
interdisciplinary talents. In 2020, the average number of hours per employee trained of C&D Inc. is
22.92 hours.
Division Subdivision Total training hours
Senior managers 2,392
Total training hours
Intermediate managers 67,554.4
by rank
General staff 409,085.6
Employee Training
Male 296,445.5
Total training hours
by gender
Female 182,586.5
2020 Labor Skill Competition of C&D Inc.
2020 Total Employee Training Hours of C&D Inc
44 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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A training for general managers aims to comprehensively
Zhenshi improve the management ability, expand the vision and
Training system
Plan enlarge the pattern to reserve forces for senior managers
A training for intermediate and senior executives aims to
Panshi improve the comprehensiveness of professional abilities
Plan (from being proficient in single module to being familiar with
C&D Inc. Subsidiaries
whole modules) and comprehensively enhance management
Managers training Business process training abilities for reserving forces for intermediate managers
Business backbone training Product knowledge training
Risk prevention training Job skills training
New employee training New employee orientation
management Pushi A training for reserve talents aims to develop highly potential
training
Plan talents for intermediate reserve force
Employee Training System of C&D Inc.
A training for professionals aims to comprehensively improve
Yaoshi
the ability of professionals and reinforce the construction of
Plan
professional team
A training for fresh graduates aims to “output” reserve talents
Qianshi
for the development of the Company based on 1.5 years of
Plan
training
The Talant Traning System of Lianfa Group
45 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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In 2020, C&D Realty, in the way of year-end assessment and professionals counting, checked the
potential reserve talents of different levels and professional emphasis, so that the Human Resources
Department of the Company and the employers could focus on their development, and that the “Zhang Jian Shi” Learning Platform Training of C&D Realty
function center of the Company and the employers could hold trainings for such reserve talents
to reserve executives for the management and professional fields, while identifying and creating
opportunities for such talents by a series of assessment such as performance evaluation, training and In 2020, for enhancing the safety awareness of employees, C&D Realty developed and
reply, and internal competition. In addition, the talents training system could be adjusted by the training uploaded the safety-related courses to the course center of Zhang Jian Shi learning
center based on the business development for building a business value oriented “3-1-5-2” talents platform for all employees to learn. By the end of September, 2020, a total of 219
supply chain. employees learned and passed the examination for safety training, with accumulated
learning time of 110 hours. Besides, C&D Realty also organized safety trainings for
“3-1-5-2” Internal Talents Supply Chain of C&D Realty the person in charge of safety and other safety managers, including safety laws and
regulations, safety production responsibility, safety behavior, safety management and
safety system, with total 47 employees participating the training, among which, 21
employees obtained the certificate for the preliminary examination and 27 employees
Three One Five Two obtained the certificate for secondary examination.
Abilities Professional Systems Platforms
Special Training
Leadership, Project for New Course, lecturer/ Online learning
professional ability Employees (non-fresh supervisor, operation, and examination
and general ability graduates) to Qualify qualification platform and
for the Positions and evaluation, hardware
and “Qi Jian Sheng” knowledge infrastructure
Campus Recruitment management platform
Plan, a special training
project for young
reserve talents “Zhang Jian Shi” Learning Platform Training
46 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Communication and Care
For fully guaranteeing the rights and interests of employees, the Company establishes the labor union
to seek advice (which would be put into practice after agreed by the labor union) from employees
SishiDelighted Reading ｜ “Reading Nourishing Youth”
for the issues involving salary, welfare, social insurance and other vital interests of employees. In
addition, according to the Corporation Law and Articles of Incorporation, the employee supervisor Reading Club
election system adopted by the Company shall be considered as a guarantee for our employees to In September of 2020, for dealing with public
enjoy sufficient rights in the governance of the Company. Meanwhile, the labor union shall also play a health issues and economic pressures, the
constructive role in safeguarding employee benefits and coordinating the internal relationship provided “Reading Nourishing Youth” Reading Club was
that the Company actively supports the labor union by law and transfers labor union expenditure in a established by C&D Inc., in which the honored
timely manner. In addition, the employees are able to directly suggest to the top management of the guests from different industries and our young
Company by E-mail and others. employees actively participated to share books “Reading Nourishing Youth”
and feelings & experiences. Reading Club
2020 Symposium for Ideological Trend
Lianfa Group brings warmth to the front-line employees in the
In April of 2020, for enhancing the communication between the headquarter and its
subsidiaries, further understanding the basic conditions of each subsidiary and collecting
fight against COVID-19
suggestions and opinions from employees by multi-channels, C&D Inc. organized a In 2020, in the face of COVID-19, sticking to the post with a strong sense of responsibility
symposium in respect of ideological trend to make a survey of the administration staff and and devoting itself to the silent fight against COVID-19, Lianfa Group Real Estate
local union for taking targeted measures, assisting to resolve problems and difficulties, purchased milks, instant noodles and other daily necessities for 93 projects in 12 cities
directing the improvement of the administration and the construction of enterprise culture across the State, bringing warmth to 2,118 front-line employees working in the property
and facilitating the continuous development of the enterprise. management companies.
The survey shows that each company widely knows and highly recognizes the business
development, management mechanism and enterprise culture of C&D Inc.; the majority
of the companies develops steadily and globally, making a remarkable achievement
of “Go Global”; and most companies and labor unions make efforts on the internally
systematic and compliance management, employee care, employees’ rights and interests
maintenance, culture activities, welfare, logistical support and others. Lianfa Group brings warmth to the front-line employees in the fight against COVID-19
47 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
In 2020, C&D Realty actively developed colorful and healthy culture and care activities, organized In 2020, for a better understanding the internal management and existing problems and listening
“Online Cooking Contest” in March - “the month of employee care” for the construction of family to the voice and suggestions of our employees, C&D Realty conducted employee satisfaction and
culture, encouraged the groups to clock for the daily fitness by developing the activity themed by “Keen engagement survey, which included the enterprise culture, teamwork and communication, salary
on Fitness” to promote public fitness program, establishing C&D Realty Art Group made up of vocal and performance evaluation, job instruction and assistance, training and job feedback, work and life
music club, painting club, dancing club, instrument club, literature club, language club and movie club balance and others, with total 3,346 employees involved and the participation rate reaching 99.4%.
to further explore the talent and skill of our employees and build a stage for them to show themselves, After publishing the evaluation results, a meeting was held by each company so as to investigate and
assisting the families of our employees with financial difficulty and caring for the front-line employees rectify the main problems concerned based on the evaluation results.
to build a “heart-warming” organization, and setting up “work card convenience shop” so that the
employees could enjoy the exclusive discounts provided by self-support shops, Hyatt Hotels, nursing
homes and others.
Employee Care Month of C&D Realty
From May to June in 2020, the labor unions
of C&D Realty at different cities organized
distinctive activities of “Happy Family Day” full of
childishness for our employees. The labor union
directly affiliated to the Company developed
the activity of “Online Performance Contest” to
show talent and share family time. Nanning labor
union organized a series of activities including
handwork for promoting communication between
parents and children. And Hefei labor union,
centering on “I love you”, delivered secret gift
to the family of our employees for improving the
happiness of our employees.
48 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
厦门建发股份有限公司 2020 社会责任报告 49
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Addressing Climate Change Risk
Sources
Risk Description Solutions
The Ministry of Ecology and Environment of the People’s
Republic of China established the Department of Climate
Extreme weather caused by climate change has brought lots of challenges for water resource, ecology Change to actively facilitate the policies and laws of climate
environment and energy development. C&D Inc. has actively responded to the national development change
strategy by formulating and implementing the Contingency Plan for Emergency Management, the Legal documents and supporting system of the carbon
Preplan for Typhoon and Flood Prevention and the Contingency Plan for Earthquake. The Company emissions trading system
Policies and Actively explore relevant
organizes the subsidiary corporations and warehouses to carry out self-examinations annually on Laws In 2020, the Ministry of Ecology and Environment of the business opportunities
typhoon and flood prevention, which focusing on whether the facilities are complete, whether the People’s Republic of China released news on implementing
the Interim Measures for the Management of Carbon
drainage system in the site can work properly, whether there are hanging objects in the field that are Emission Rights Trading in 2021 to launch the carbon
at risk of falling, and whether there are hidden dangers of mountain torrents, landslides and mudslides emission rights trading system
around the site. China aims to have CO2 emissions peak before 2030 and
achieve carbon neutrality before 2060
For contributing to the national low-carbon development and ecology environment improvement, the
Company fully recognizes the impact of climate change, and identifies and analyzes the risks and
Eliminate and timely update
challenges of it to take solutions. the old-fashioned equipment
Judgement on the characteristic and adaptability of the new
and process
technology and process as well as elimination of backward
processes and equipment will probably lead to an increase Improve the efficiency and
in enterprise costs, speed up by new process
Technology and technology, such as
The whole operation efficiency of the facilities is relatively
promote the aluminium
low
film climbing scaffold and
prefabricated building
Establish a statistical
The Company predicts that the greenhouse gas emission mechanism of greenhouse gas
will grow up along with the business growth emission, and compare the
Reputation trends
The increase of extreme weather in local areas caused by
global climate change such as typhoon, rainstorm, hail, Continuously complete the
etc., may have potential impact on external facilities such contingency system
Real Forms as company offices, warehouses
50 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Optimize Resource Utilization
C&D Inc. fully implements the relevant laws, regulations and rules of the Environmental Protection The resources used in the Company’s business mainly include water, electricity, gasoline, diesel
Law of the People's Republic of China and the Law of the People's Republic of China on Conserving and natural gas. As for water resource, the Company mainly uses water from the municipal pipeline
Energy to advance energy conservation in all aspects, respond to the national call of “green and envir network within its office, construction and operation. By the measures of using energy-saving and
onmental protection，and low-carbon lifestyle”, and take the corporate responsibility of environmental water-saving equipment, the renovation of green irrigation system, the design of rainwater and
protection by fully integrating the awareness of open-source and energy-saving into the environmental sewage diversion, and the configuration of medium water recovery system, we have lowered the
management. We formulate the internal systems of the Energy Conservation Management System, water consumption and impact on the water environment in the activities.
the Energy Management System, the Electricity Conservation System, the Gas Conservation System
Unit
Supply Chain Real Estate
and the Fuel Conservation System, etc., and actively carry out renovation to save energy and reduce Energy Type
Business Business
Total
consumption, improve the efficiency of resource utilization, reduce greenhouse gas emission, and Electricity Consumption kWh 9,791,866.00 6,058,645.00 15,850,511.00
lower the impact caused by climate change.
Gasoline Consumption liter 146,289.50 164,034.90 310,324.40
Diesel Consumption liter 3,111.22 9,433.44 12,544.66
Liquefied Petroleum Gas Consumption m3 0 5,971.00 5,971.00
Natural gas Consumption* m3 0 7,079.00 7,079.00
Heat Consumption* GJ 46,014.75 1,400.00 47,414.75
Fresh Water Consumption m3 30,6070.50 22,4911.20 53,0981.70
Comprehensive Energy Consumption ton CO2 e 2,933.29 1,012.31 3,945.60
kg standard coal/
Energy Use Density - - 9.113
million revenue
*Among which, the consumption of heat and natural gas in the real estate sector only includes the data of Lianfa
Group in 2020.
Besides, C&D Inc. actively promotes all kinds of energy-saving and environmental protection
measures. In 2020, the Company has continuously upgraded energy consumption management of
the office building by displaying and analyzing the consumption data in real-time, and enhancing the
precision of energy consumption management. The Company continuously promotes the use of LED
energy-saving lights, requires employees to timely turn off the electricity device after work. Besides,
the Company also encourages employees to take public traffic and arrange commuter shuttles for
their work on main traffic routes in Xiamen to reduce the use of private cars for energy conservation
and emission reduction.
51 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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The main measures taken by the C&D Realty on lowering the impact of construction projects on Carry out noise-reduction process, establish the supervision system of construction
local environment and consumption reduction are as follows. worksite management, and strictly control the night construction to ensure the noise
is under the local environment standards.
Promote and adopt the aluminium scaffolding. The aluminium scaffolding can be used
repeatedly and recycled, which would greatly reduce the usage of wood planking to reduce the Development of green buildings: Adhere to the concept of green building design and
resource consumption; It can also rise along with the main structure to reduce the traditional obtain a number of green building certifications.
steel scaffolding usage, improve the look-and-feel, and reduce the material loss.
The exterior walls are optimized to be all concrete to avoid dust pollution, plastering, reduce wet
work such as plastering masonry, and control the dust in the worksite. Besides, C&D Realty has
strengthened the civilized construction management and adopted effective measures to avoid
dust flying. The dust control system and spray dedusting system have been adopted in the
worksite. When the dust exceeds the standard, the spray will start automatically to ensure that
the dust on site is strongly controlled; All of the construction vehicle tires must be washed before
entering or exiting in case any mud be carried out from the worksite; All of the main roads of
construction site must be paved and hardened, and the place where the construction materials
set should be as flat as possible; Measures should be taken on the construction site such as
immobilization or green sprinkling to store the construction soil; The construction group should
take a break off when it is windy enough to make dust. The poster of energy conservation
and emission reduction
As for water resource, we adopt the rainwater and sewage diversion design in the
drainage system; After passing through the septic tank, precipitating by oil removal with the
clean water for automotive equipment, the construction sewage would be discharged into
pipeline after reaching the standards; Besides, the reclaimed water reuse system has been
strongly promoted. The rainwater would be recycled and reused after being collected and filtered
for washing the cars or roads or watering the plants, which would effectively reduce water
consumption.
52 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Lianfa Group responds to the call of energy conservation and emission reduction by
promoting the new technology such as aluminium alloy template, attached lifting scaffold
and pitman style scaffold with detailed measures including:
Adopting attached lifting
scaffold. Compared with
Adopting aluminium alloy
the steel pipe scaffolding,
template, which is made
it could greatly save
from renewable materials
amount of steel and is
that are in line with the
in line with the national
Green Building Certificate national regulations of
C&D Inc. development concept
Name energy conservation,
International Program List of energy conservation,
Grade Date environment protection,
consumption reduction
low-carbon and emission
1
Central Jinjiang District, C&D Inc. and environmental
Chengdu 2-Star Green Building 2020/9/1 reduction on the
China Area Chengdu Yangxi protection
construction projects
2
East China Wuxi,
Wuxi Jiuliwan 2-Star Green Building 2020/7/17
Area Jiuliwan
Promoting the LED lights
3 Hangzhou Hangzhou 2020-13 1-Star Green Building 2020/7/13 and belts which have
Promoting lightweight significant effects on
4 Wuyi New Area C10 Hexi 1-Star Green Building 2020/8/20 interior partition, and energy-saving on the
Nanping reduing the usage of project sites
The
5 Southeast Yanping Xiyue Yanping Xiyue 1-Star Green Building 2020/5/11 cement mortar
Area
6
Lianjiang Liyuejun Liangjiang
1-Star Green Building 2020/5/27
2019-22 Shuxiangfu
Liangjiang Reducing the dust with
7
Liangjiang Yangjun Liangjiang
1-Star Green Building 2020/3/16 no dirt covering
(Liyushan) Shuxiangli
Green Buildings Certificate of C&D Realty
53 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Lower Down the Environmental Impacts
C&D Inc. commits to promote energy In 2020, the statistics of the general waste and hazardous waste are as follows.
conservation and environment protection
by reducing pollutants and hazardous
Supply Chain Real Estate
wastes to decrease the damage to Waste Type Unit Total
Business Business*
environment. Meanwhile, the Company
General Waste
disposes the emissions properly and
conducts systematic monitoring on the Kitchen Waste ton 100.00 38.95 138.95
discharges to ensure that the solid waste
Waste Paper ton 40.50 25.17 65.67
is up-to-standards of discharge. Since
the Company’s business mainly includes
Hazardous Waste
trading, real estate, development and
management, logistics and industrial Electronic Waste kg 0 347.24 347.24
investment, wasted gas and water are not
Waste Engine Oil ton 309.50 0.52 310.02
involved in the operation process.
Waste Car Paint ton 9.50 0 9.50
As for non-hazardous waste such as kitchen garbage, waste paper, waste plastic, etc., the Company
encourages garbage sorting among the employees. We set different garbage bins for sorted waste
in the office area and the canteen on every floor to require employees to sort the recoverable and *Among which, apart from the electronic waste generated from the real estate sector, other data of waste only
the unrecoverable things. We print the garbage sorting posters to launch publicity and education on includes the output of Lianfa Group in 2020.
garbage sorting to achieve greater awareness of environmental protection among the employees.
In addition, the company avoids the generation of waste at the source, such as promoting paperless
office and reducing paper use; encouraging the use of double-sided printing to reduce paper waste. All Supply Chain Real Estate
GHG Emission Unit Total
Business Business
departments are required to collect and pack the unusable waste paper and document shredded paper,
and collect them twice a year in a unified manner to reduce the impact of paper consumption on the Scope Ⅰ tCO2e 326.32 441.68 768.00
environment.
Scope Ⅱ tCO2e 13,174.66 4,979.12 18,153.78
As for small amount of hazardous waste generated from the process such as waste engine oil and Total tCO2e 13,500.98 5,420.80 18,921.78
waste car paint, etc., the Company would deliver them together to a qualified company for recycling
treatment. Other recoverable waste such as scrapped equipment and facilities etc. would be
disassembled for recycling to improve the efficiency of resource reusing.
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About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Actively Fight the Pandemic
After the outbreak of Covid-19, C&D Inc. responded to the call of the Communist Party of China and policy to support the tenants of cultural and creative areas, shopping malls and office buildings of
the government by formulating well-rounded and omnidirectional strategy of Covid-19 prevention and Lianfa Group’s; body temperature monitoring was step up in every entrance and exit of all the project
control to actively fight the pandemic. sites for 24 hours; some communities set up disinfection sheds and shoe sole disinfection sites at the
gates pad and wheel disinfection area;for the empty-nest elderly and special owners in the community,
To support the battle against Covid-19, at the beginning of 2020, C&D Inc. adopted the method a one-to-one "fixed-point" service was adopted, asking the owners at home and delivering necessary
of overseas purchasing and emergent production transition and exploited its strength of global materials, picking up garbage at fixed points, and providing express parcel delivery service; provided
supply chain and operation to mobilize the overseas supply chain resource such as in South Korea, masks for our owners from cities such as Wuhan where the epidemic was severe. 133,700 masks
Southeast Asia, the European Union, which successfully helped to purchase important medical had been distributed to 18,966 owners just in one week; worked together with the online medical
supplies such as 1.2 million masks and 10,000 protective suits in overseas immediately. The service provider, Chun Yu Doctor, to provide free medical consultancy service within 7×24 hours to
company repeatedly helped the government and several enterprises with medical supplies purchase alleviate the risks of cross-infection for the non-covid-19 patient who needs to go to hospital, which
negotiation, on-site inspection, customs clearance and transportation overseas, which has strongly also reduced the medical pressure for hospital; As for the anti-pandemic work of the real estate sector,
supported the battle against pandemic. Besides, to strictly prevent and control the epidemic and Lianfa Group released the Notice on Epidemic Prevention and Control of Engineering Projects, and
ensure the reopening of work and production, the Company managed and updated the activities organized safety monitoring in the entrance with registration and management. It also managed
of employees in real-time to safeguard the track management; At the beginning of the year, we medical supplies reservation, inspected the implementation regularly on anti-pandemic work, and
promoted the method of working from home and carried on rotational shift for some on-site positions; strictly supervised the implementation in relevant divisions.
We temporarily closed the staff canteen and other public dining area; purchased and distributed the
medical supplies for employees; formulated strict anti-pandemic management rules, and strengthened
the anti-pandemic management at on-site departments to ensure the anti-pandemic work to be fully
implemented.
C&D Realty adopted series of anti-pandemic work to help the battle against COVID-19. C&D Realty
arranged contingency meetings after the outbreak, purchased medical supplies, collected employees One-to-one service such as door-to-door
information to ensure the safety of them. Meanwhile, C&D Realty actively managed to guarantee The activity of distributing hearted masks package delivery and garbage collection
for the supporting work for the resumption of work, sanitized the company all over, consisted on
monitoring and recording the employees’ temperature within one month after the resumption of work,
organized publicity activities for epidemic prevention, arranged three meals per day for staff to ensure
safe dining. In 2020, the total number of masks distributed by C&D Realty was 473,200.
Lianfa Group has actively supported the anti-pandemic work and helped to erect a defensive rampart Offline publicity on
by strict sanitizing and epidemic control works. In 2020, Lianfa Group used a flexible rent reduction 24 hours temperature monitoring Sanitizing through the company epidemic prevention
56 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Both C&D Realty and Lianfa Group show their high attention to community culture and the owners’
life quality by building community cultures and focusing on the communication and integration of
Lianfa Group promoted the non-inductive thermal imaging culture. Under the guidance of “build a beautiful community with high quality of life”, the Company
temperature screening system would annually organize more than ten activities for the owners, which include New Year’s party, Good
Health activity, outing and hiking, activity on Mother’s Day, public welfare on poverty alleviation with
Lianfa Group Intelligence, which is a subsidiary
the theme of Imaging the Spring, activity on Children’s Day with the theme of Create Happiness for
of Lianfa Group, promoted the non-inductive
Children and Grow Up with the Children, parent-child garden activity, teenage ping-pong competition,
thermal imaging temperature screening system
summer tern activity for children with the theme of Writing Poem with Wonderful Ideas and Painting
in time. It could reduce unnecessary contact
the World With Children’s Mind, Mid-Autumn Day culture activity for neighbors, and Lantern Festival
and lower the risks of infection by preliminarily
party in Fuzhou with the theme of Golden Year of Blessing.
detecting the surface temperature of human
body to find subjects with abnormal temperature,
and then giving a professional temperature test. C&D Realty organized charity donation
The system also has an early warning function
for AI masks with the accuracy being higher In January and June of 2020, C&D Realty respectively
than 90%. The whole system can be flexibly set organized the donation of Helping the Poverty with
at public or crowded places such as hospitals, Warm Heart and the donation of Nourishing the Youth
schools, airports, banks, government hall, and in Guyan of Xiangan District and Xindian Town of
hotels, etc., which greatly improved the efficiency Xiangan District in the name of C&D Realty Charity
of temperature monitoring and guaranteed the Fund. In the "Helping the Poverty with Warm Heart
flow speed of people during the rush hours. ”donation activity, it made an accumulated donation of
Helping the Poverty with
244,000 CNY to help 244 people in Xiangxindian Town
Warm Heart
with financial difficulties spend a warmhearted spring
festival. In the "Nourishing the Youth”donation activity, it
made an accumulated donation of 250,000 CNY for 100
of poverty-stricken students from primary and middle
school in Xiangan District to help them overcoming the
Community Public Welfare difficulties. Futhermore, in August of 2020, C&D Realty
held the donation ceremony of Making the Way for
Dreams in the name of C&D Realty Charity Fund which
C&D Inc. puts the social public welfare as a part of the enterprise culture by actively participating in donated 1,120,000 CNY to financially disadvantaged
the community development, helping the local community to improve satisfaction and happiness while students including 91 students to be graduated from
Nourishing the Youth
giving play to its social values as an enterprise. In 2020, C&D Inc. accumulatively donated 6,360.49 high school and 115 college students.
million CNY.
57 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
In 2020, Lianfa Group continuously hold top brand events such as “Lianfa Group Happy Running”
“Lianfa Group NightXiamen Philharmonic Concert”. It also holds the traditional community culture
Volunteer Activity
activities with Lianfa Group’s characteristic for over ten years such as Mid-Autumn Cake Culture
Festival to create brand event at city-level and participate in the community development. On
C&D Inc. encourages and supports the employees to participate in volunteer activities. We establish
December 6, 2020, Lianfa Group organized the “Lianfa Group Night” Philharmonic Concert to deliver
volunteer group and organize volunteer programs and public welfare actions. In 2020, the total
the cultural values and lifestyle of Lianfa Group; On December 26, 2020, Lianfa Group set the Putian
volunteer service time reached 7,932 hours.
station of Happy Running event with the inception of the brand new IP image of Lianfa Group Cutie.
The total number of the participants was close to 5,000. The event became one of the famous IP
The Company’s volunteer group provide warmhearted service for the athletes of C&D Inc.
events in the city by the ways of healthy exercise and interesting games to achieve the mutual
International Marathon competition which is held annually and also help to clean the garbage from
interaction of the citizen, which also delivered healthy and upward value of the Lianfa Group brand,
the beach, donate books, money and clothes, and support the poor children for education. Part of the
made the concept of a healthy lifestyle integrated with the city.
employees also joined the Xiamen City Volunteers' Association and participate in series of volunteer
activities such as “Love Xiamen by Helping Each Other”, “Civilized Xiaman, Every One Participated”,
“Building a Beautiful Xiamen Together”, to continuously dedicate love for the society, and highlight the
volunteer spirit of “Dedication, Love, Mutual Help and Progress”.
C&D Inc. organized the public welfare activity of Happy
Growing, Safeguarding the Children
2020 marked the 40th anniversary of C&D Inc.’s establishment. The
CPC volunteer group of C&D Inc. and Youth Volunteer Service Team
organized the special public welfare activity of the 40th anniversary,
which focused on the children left behind in the poverty area of
“Lianfa Group Night”
Ningxia to deliver the love of C&D Inc.. The Company organized
Philharmonic Concert Holi Run at Putian Station
the activity of Happy Growing, Safeguarding the Children by
encouraging donations. All of the money from the donation was used
Besides, Lianfa Group continuously puts forward innovation and upgrading to integrate the traditional in buying sneakers, which had customized high-quality sneakers of
culture into the new era with new energy. Lianfa Group implements the brand commitment of “Inherit “ the 40th anniversary of C&D Inc.” for 400 poor children or left-behinds to help the as more
the culture with responsibility and deliver happiness with love” by practice. It has been supporting and children as possible by implementing the company’s social responsibility. All of the sneakers
building the Dragon Boat Festival across the Taiwan Strait as the independent sponsor for 13 years. were donated to the Liancai Central Primary School of Longde county, Guyuan city in
The festival is one of the competitions with brand influence across the Taiwan Strait, and is also an Ningxia and the Central Primary School of Shatang. The activity raised 51,800 CNY, among
important platform for carrying forward the Jiageng Spirit and inheriting the Chinese culture. which 47,600 was donated by the company employees, and 4,200 by external personnel.
58 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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GRI Standard Index
Index Page Index Page
GRI 102 GRI 102
102-1 Name of the organization About this Report 102-16 Values, principles, standards, and norms of behavior About Us
102-2 Activities, brands, products, and services About Us 102-18 Governance structure P12
102-3 Location of headquarters Back Cover 102-40 List of stakeholder groups P12
102-4 Location of operations About Us 102-41 Collective bargaining agreements /
102-5 Ownership and legal form About Us 102-42 Identifying and selecting stakeholders P12
102-43 Approach to stakeholder engagement P12-13
102-6 Markets served About Us
102-44 Key topics and concerns raised P12-13
102-7 Scale of the organization About Us
102-8 Information on employees and other workers P42 102-45 Entities included in the consolidated financial statements About this Report
102-9 Supply chain P40 102-46 Defining report content and topic Boundaries About this Report
102-10 Significant changes to the organization and its supply chain About Us 102-47 List of material topics P13
102-11 Precautionary Principle or approach About this Report 102-48 Restatements of information None
102-12 External initiatives About this Report 102-49 Changes in reporting About this Report
102-13 Membership of associations P19-20 102-50 Reporting period About this Report
102-14 Statement from senior decision-maker Letter from the Chairman 102-51 Date of most recent report About this Report
59 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Index Page Index Page Omitted
GRI 102 GRI 205 Anti-corruption 2016
102-52 Reporting cycle Once a year
205-2 Communication and training about anti-corruption policies and procedures P9-10 N
102-53 Contact point for questions regarding the report Readers Feedback Form
GRI 302 Energy 2016
102-54 Claims of reporting in accordance with the GRI Standards About this Report
102-55 GRI content index GRI Standard Index Management Approach P51 N
102-56 External assurance None 302-1 Energy consumption within the organization P51 N
302-3 Energy intensity P51 N
Index Page Omitted 302-4 Reduction of energy consumption P51-53 N
GRI 201 Economic Performance 2016
GRI 305 Emissions 2016
Management Approach P5 N
Management Approach P54 N
201-1 Direct economic value generated and distributed P5 N
305-1 Direct (Scope 1) GHG emissions P54 N
Financial implications and other risks and opportunities due to climate
201-2 P50 N
change
305-2 Energy indirect (Scope 2) GHG emissions P54 N
GRI 203 Indirect Economic Impacts 2016
305-4 GHG emissions intensity P54 N
Management Approach P15-18 N
203-1 Infrastructure investments and services supported P15-18 N GRI 306 Effluents and Waste 2016
203-2 Significant indirect economic impacts P15-18 N
Management Approach P54 N
GRI 204 Procurement Practices 2016
306-2 Waste by type and disposal method P54 N
Management Approach P40 N
GRI 307 Environmental Compliance 2016
204-1 Proportion of spending on local suppliers / N
Management Approach P54 N
GRI 205 Anti-corruption 2016
Management Approach P9 N 307-1 Non-compliance with environmental laws and regulations None N
60 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
About Us Contribution & Development Service & Value High Efficiency & Reliability Cooperation and Growth Low Carbon & Green Dedication & Obligation
Index Page Omitted
GRI 401 Employment 2016
Management Approach P42 N
401-1 New employee hires and employee turnover / N
GRI 404 Training and Education 2016
Management Approach P44-46 N
404-1 Average hours of training per year per employee P44 N
Programs for upgrading employee skills and transition assistance
404-2 P44-46 N
programs
GRI 405 Diversity and Equal Opportunity 2016
Management Approach P42 N
405-1 Diversity of governance bodies and employees P42 N
GRI 418 Customer Privacy 2016
Management Approach P38-40 N
Substantiated complaints concerning breaches of customer privacy and Not
418-1 None
losses of customer data relevant
61 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
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Readers Feedback Form
Dear readers, 05 You think the frame of this report is,
Thank you for reading the report. We sincerely expect for your evaluations on this report and ensure □quite reasonable □more reasonable □general □not reasonable
continuously improving our service and the ability of exercising the social responsibility.
06 You think the layout design and presentation of this report is,
Selective questions ( please check with “√”)
□great □good □normal □worse
01 Your identification to C&D Inc is,
What’s your expectation on the work of ESG or social responsibility of C&D Inc.?
□Government □Investor □Employee □Client □Supplier / Contractor
□Partnership □Peer □Community And Public □Media □NGO □Others（please specify）
02 How do you think of the ESG performance of C&D Inc,
□great □good □normal □worse
Please feel free to choose the way as follows,
03 Your impression on this report is, Tel : 0592-2132319
□great □good □normal □worse Fax : 0592-2592459
E-mail : pub@chinacnd.com
04 Your evaluation on the quality of ESG information disclosure in this report is, Address : F 29, C&D International Building, No.1699 Huandao East Road, Xiamen, China
□great □good □normal □worse Post Code : 361008
62 Xiamen C&D 2020 Corporate Social Responsibility Report & ESG Report
