2021年度企业社会责任报告 2 8 5 10 5 13 5 15 6 7 18 7 20 23 27 29 60 32 62 63 34 63 36 63 40 66 41 42 68 44 46 49 51 57 2021 2 5G SA 5G 69 5G 1.6 2+4+31+X+O 5G+ 5G+ 5G+ 200 1,400 6,000 1236 4/5G 600 AI 8.3% 2021 3 4 5G To C To H To B/G 2021 5 6 63.20% 6.14% 2.34% 84.83% A 15.17% H 1.06% 1.05% 11.04% 2021 12 31 2021 7 2021 9 5G 5G 5G 69 5G 5G SA 32 CN2-DCI OTN 300T ROADM 17 300M 10G PON 147 1.6 5T 50 5G 2021 1 2 3 5G 5 4 5G 5G 10 2000M 2021 11 22 2000M 2021 11 4.0 2+4+31+X+O 700 6,000 5 31 270 250 430 2.1EFLOPS 246 37.2 102 2021 2021 11 4.0 2021 11 12 2021 4.0 4.0 5G+ +AI POP vBRAS CT 5GC 5G MEC 2021 MEC 12 5GC CT 5GC 5G DDoS 2021 13 8 2021 67 18 11 2021 7 2021 11 10 5G 5G 14 2021 6 17 2021 7 RDO 2021 15 5G MIMO 31 22 55% UPF N4 31 201 1 2021 2021 PCT 2 8 46 981 47 UPF UPF 100Gbps ToB 16 AI 2021 5G 2021 17 5G VR 4K/8K 360° VR VR ° 5G 800 2021 3 VR 20 WiFi WiFi WiFi WiFi 4G 5G 2021 21 5G AI 22 2,000 50 AI 300 2021 5G 5G 20 200 5G 5G 5G 15 1,200 5G 5G+ 5G+ 5G+ 5G+ 5G+ 21 71 14 3 10 5G+ 5G+ 5G+ 5G+ 5G+ 7 13 11 8 13 5G+ 5G+ ...... 2 2 2021 23 5G+ 5G 5G+AIoT 5G+ 5G+ +AI 5G IT CT OT 24 5G+ 5G 5G+ 5G+MEC 5G+MEC 10%-35% 10%-30% 5%-20% 2021 25 5G+ 5G 5G+ +VR 2021 2 8 5G+ +VR SICU 5G+ VR 2021 3 VR 5G VR 26 2021 4 2021 10 2021 9 2021 27 IPTV 28 2021 29 2021 9 26 5 83 19 1.2 5 2021 2 716 5.6 30 2021 31 10000 PUK 6 30 2021 6,000 83 2021 2021 12 26 16 32 2021 11 9 300 5 2021 33 1236 PUE AI 4/5G 2021 5 3.75 4/5G 100 600 2021 0.0344 /TB 8.3% AI+ 4/5G 2021 8,800 5,700 36 2021 121 3.4% 13.5% 2022 2019-2021 2021 2021 37 2022 38 5G 2021 5G 5G 30 4/5G 4G 4G 46 4G 60 19,800 1,200 2021 12 6 2021 39 1236 2021 8 25 40 2021 41 2022 8% 2,700 2021 2021 2021 109 42 A 2021 11 12 36 A 2021 30% 2021 43 4 100 2021 4 19 4 23 46 2021 i 20 2021 10 29 2021 47 7.4 2021 5 22 2 4 7.4 2021 1 5 48 A 2021 12 2021 49 DICT 50 2021 51 52 2021 72 258 IT 2021 5 14 IT 2021 53 54 2021 2021 4 18 1,000 2021 55 2021 6 56 2021 DICT 2021 57 21 58 2021 2021 59 ESG 2021 61 ESG ESG ESG ESG ESG ESG ESG ESG ESG 2021 ESG 62 2021 1 1 12 31 ESG ESG ESG ESG 2021 63 64 2021 65 SDGs GRI 66 A A1 A2 A3 A4 B B1 B2 B3 B4 B5 B6 B7 B8 2021 67 2021 2020 1. 1 CO2e 0.28 0.21 2. 1 CO2e 15.18 13.55 3. 1 CO2e 15.46 13.76 4. 1 CO2e/ 35.18 34.96 5. 2 29.55 30.57 6. 3 26.86 55.75 7. 4 23,243.50 23,526.40 8. / 0.05 0.06 9. 4 17,760.76 18,378.93 10. / 0.04 0.05 11. 4 39,343.05 53,982.39 12. / 0.09 0.14 13. 5 25,870,117.27 22,833,000.00 14. 5 95,563.15 83,263.48 15. 5 14,644.36 30,040.47 16. 5 756,017.63 499,519.67 17. 5 233,367.88 204,035.00 18. 5 367,109.87 343,830.71 19. 5 27,336,820.16 23,993,689.33 20. /TB 0.0344 0.0375 21. / 62.19 60.97 22. / 1,391.04 1,254.81 23. 6 34.76 35.97 24. / 79.08 91.39 25. 6 61,332.93 253,980.38 68 2021 2020 26. 7 764.19 614.09 27. 248 248 28. % 97 96 29. 4G % 96 95 30. Gbps 17,705.00 12,305.00 31. Gbps 10,792.00 9,985.26 32. 8 % 0.03 0.05 33. 8 % 99.14 99.07 34. % 92.25 93.05 35. ChinaNet % 0.03 0.06 36. 9 81.56 – 37. 9 80.95 78.90 38. 9 87.44 87.60 39. % 99.68 99.64 40. 93.40 92.30 41. 505 400 42. 481 383 43. 2,925 9,080 44. 10 64,492 – 45. 10 / 96.20 – 46. 24,997 31,135 47. 1,170,320 1,041,420 48. 15 0 – 2021 69 2021 2020 49. 11 18,520 – 50. 11 18,515 – 51. 11 3 – 52. 11 2 – 53. % 20.89 20.33 54. 12 278,922 281,192 55. 12 272,157 274,298 56. 12 6,765 6,894 57. 30 37,728 36,471 58. 30-49 176,572 186,008 59. 50 64,622 58,713 60. 189,461 191,098 61. 89,461 90,094 62. 15 276,781 – 63. 15 2,141 – 64. 12 % 6.81 6.62 65. 12 12,016 11,936 66. 12 % 36.81 38.91 67. 30 % 5.18 5.38 68. 30-49 % 1.13 1.13 69. 50 % 0.71 1.06 70. % 1.64 1.86 71. % 1.55 1.58 72. % 1.59 1.67 73. % 0.47 0.50 70 2021 2020 74. 13 / 0.00 0.00 75. 13 0.00 0.00 76. 244,619 261,087 77. 353,057 385,305 78. 12 % 90.40 89.82 79. 13 0 1 80. 13 / 0.0000 0.0036 14 81. / 2,693.82 2,242.15 82. 14,289 13,054 83. 45.79 46.53 84. 499 487 85. 61,343 58,999 86. 396,054 405,835 87. 270,768 297,180 88. 187,128 168,141 89. 20,794 26,680 90. 22.69 22.12 91. / 43.16 29.49 92. / 87.94 58.30 93. / 52.74 43.40 94. / 41.95 27.75 95. / 37.75 28.97 96. / 54.56 30.59 97. / 40.73 50.18 98. % 83.20 80.21 99. % 74.70 58.44 100. % 57.80 51.44 101. % 58.70 51.35 102. % 61.90 54.77 2021 71 2021 2020 103. 65.13 74.14 104. 13.74 14.00 105. 12,754 10,195 106. 19.02 18.83 107. 3,488 5,217 108. 19,829 11,946 109. 8,076 8,901 110. 1,210 1,399 111. 42,476 24,865 112. 676,075 146,397 113. 110,731 29,342 114. 182,773 55,428 115. 17,911.36 2,489.73 1. WRI WBCSD IPCC 2006 IPCC IPCC 2007 2. GB50318-2017 3. 4. 72 5. 31 GB/T 2589-2020 6. 7. 8. 2019 VoLTE 4G VoLTE 9. 2021 2021 TCSI 10. 2021 2020 11. 2021 2020 277 12. 13. 2019 0 0.0000 / 14. 83-102 15. 2020 2021 73 31 100033 www.chinatelecom-h.com www.ione.com.hk