CONTENTS 01 02 03 About This Report 01 OPERATION RESPONSIBILITY PRODUCT RESPONSIBILITY ENVIRONMENTAL RESPONSIBILITY About Transsion 02 Lean Development Technology Green and Message from Chairman 03 Empowerment Low-Carbon Operation 2022 ESG Performance 05 ESG governance 11 Product quality assurance 27 Green and low-carbon operation 39 Responsibility Topic: Educate 07 Stakeholder communication 12 Guarantee of product safety 30 Green technology empowerment 48 for Africa,for Future and engagement Product optimization and 33 Identication and analysis of 13 innovation Appendix I 93 material issues Appendix II 99 Regulatory governance and 15 Feedback Form 102 risk control Business ethics and anti-cor- 18 ruption 04 05 06 EMPLOYEES’ RESPONSIBILITIES PARTNER RESPONSIBILITIES COMMUNITY RESPONSIBILITIES Vital Development Win-win Results Harmony Employee interests protection 55 Responsible supply chain 75 Rural revitalization 85 management Employee training and 63 Public welfare and charity 87 development Responsible procurement 77 Occupational health and 69 Promote industry development 77 safety 01 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 02 About This Report About Transsion This report is the 2022 Environmental, Social and Governance (hereinafter referred to as “ESG”) Report (here- inafter referred to as “ESG Report” or “the Report”) ,released by Shenzhen Transsion Holdings Co., Ltd. (here- Company Prole inafter referred to as “Transsion Holdings”, “Transsion”, “we” or “the company”). It mainly discloses Transsion Transsion Holdings is committed to becoming the most popular provider Holdings’ ESG ideas, important progress, and performance in 2022. of smart devices and mobile services for consumers in global emerging markets. The company is best known for its highquality multi-brand smart devices. Mobile phones are its core products, while it also oers Basis of Preparation mobile Internet services based on a self-developed operating system and This Report is prepared mainly according to the GRI Sustainable Development Report Standards (GRI Stan- trac entrance. Transsion’s brand portfolio comprises leading mobile dards) issued by the Global Reporting Initiative (hereinafter referred to as “GRI”) and the relevant regulations, phone brands in emerging markets, including TECNO, itel and Innix, as guidelines and other requirements in China. well as oraimo for smart accessories, Syinix for home appliances and Carlcare for after-sales services. The company’s products have entered more than 70 countries and regions around the world. Scope of This Report Transsion Holdings was listed on the SSE Star Market in 2019 and has Unless otherwise specied, this Report covers the period from January 1, 2022 to December 31, 2022 (“this been included in the MSCI China A Index, MSCI China A Onshore Index, year”, the “Reporting Period”) and covers Transsion Holdings and its subsidiaries and branches. MSCI China All Shares Index, CSI STAR Entrepreneurship 50 Index, SSE Unless otherwise specied, the amounts involved in this Report are denominated in RMB. STAR 50 Index, etc. In recent years, Transsion Holdings won various honors including “China Top 500 Enterprises”,“China Top 500 Private Enterprises”, “China Top 100 Leading Enterprises in strategic emerging Data Source Industries“,”China Top 500 Private Manufacturing Enterprises”,“Fortune China 500”, “China Manufacturing Champion Demonstration Enter- All the data used in this Report is from the company’s ocial documents, relevant reports and statistical prise”, “50 Smartest Companies” by MIT Technology Review. reports. Value system Availability of This Report Philosophy Together we can This Report is prepared in Chinese and English. If there is any dierence between the versions, the Chinese version shall prevail. Vision To become the most popular provider of smart devices and mobile services for consum- The electronic version of the Report is available and downloaded from the website of SSE (www.sse.com.cn) ers in global emerging markets and the company’s website (www.transsion.com). Mission To improve the lives of as many people as possible through technology and innovation Core Values Customers Respect Feedback are both the starting point and the end denes how we treat each other and our point for all work of Transsioners. dierences. Should you have any questions or feedback on this Report and contents hereof, please contact us by: Openness Innovation Address: 1702-1703, 17/F (natural oor 15/F), Desay Building, No.9789 Shennan Road, Yuehai staying open connects us to the future and is essential to achieving breakthroughs on Sub-district, Nanshan District, Shenzhen, China its possibilities. dierent levels, both personal and organi- zational. Tel.: 0755-33979932 Sharing Bottom line Fax: 0755-33979211 invites every “I” to become “We”. we always show compassion, even if it Email: investor@transsion.com puts us at a disadvantage. 03 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 04 Message from Chairman Continuous protection of employee rights and interests, support for employee development, and transmission of employee care In 2022, Transsion Holdings upholded the philosophy of “Together we can”, adhered to highly valuing corporate Transsion highly values the health and safety of employees, and is committed to providing employees with a governance, continuously improved the company's compli- healthy, safe, and comfortable working environment. We strictly implement safety checks on oce areas, regu- ance risk control system, continuously optimized and larly promote knowledge of re safety, rst aid, and other aspects to employees; pay attention to the physical upgraded strategic concepts, and integrated sustainable and mental health of employees at all times, provide employees with annual physical examinations, supplemen- development strategies into daily business management tary medical insurance, and organize cultural and entertainment activities to care for the physical and mental activities to achieve common growth of the company, health of employees. In addition, Transsion values talent cultivation and pays attention to talent development. customers, employees, shareholders and other stakehold- It provides professional training for all employees through Transsion College and continuously expands the ers, maintained a healthy and sustainable development professional skills of various teams. In addition to providing competitive salaries to employees, Transsion has trend, and fullled Transsion Holdings' responsibility to the established a short, medium, and long-term incentive system, continuously improving employee satisfaction. environment and society. George Zhu Actively participate in public welfare and adhere to corporate Chairman of the Company Using technological innovation responsibility to help consumers practice low-carbon living In 2022, Transsion participated in and supported the United Nations High Commissioner for Refugees (UNHCR) Refugee Higher Education Scholarship Program, providing higher education and employment oppor- In implementing the ESG concept, Transsion continuously tunities for African refugee youth, helping them unleash their potential, and then returning to African society optimized product functions, upgraded product matrices, for a brighter future. and always adhered to the concept of sustainable develop- ment, incorporating low-carbon energy conservation and "Gathering Transsion's strength to help rural revitalization" in 2022, Transsion continued to promote the "rural emission reduction, cost reduction and eciency enhance- revitalization" special plan, took practical actions to help rural revitalization, participated in social welfare, and ment, and climate change response into company opera- insisted on giving back to society. tions, products, and services. We continued to fulll our mission of "To improve the lives of as many people as possi- Continuously promote low-carbon development of enterprises ble through technology and innovation" and provided better products and experiences for consumers in global Transsion actively undertakes corporate environmental responsibilities, continuously promotes low-carbon emerging markets through innovation in technology, prod- development of enterprises, and helps achieve the national "dual carbon" goals. In the production and manu- ucts, and operating models. facturing process, Transsion carries out energy conservation and emission reduction work from management optimization, technological improvement, and other aspects, improves resource utilization eciency, and In response to the demands and characteristics of consum- continuously strengthens the company's green low-carbon operation. ers in global emerging markets, the company continued to increase investment in the technology race track of As an enterprise with a high sense of social responsibility, Transsion always practices the concept of green dark-skinned portrait photography, multi-language AI development, advocates green operation, promotes the application of green technology, and is committed to voice assistants, chip customization, folding, AIoT intercon- becoming an environment and resource-friendly provider of intelligent terminal products and mobile Internet nection, and fast charging, creating localized innovative services. product values and enhancing product competitiveness. At the same time, the company developed passive innovative Looking forward to the future, Transsion will uphold the corporate mission of "To improve the lives of as many materials and low-carbon environmentally friendly new people as possible through technology and innovation", with a long-term perspective, the ability to seize the As of December 31, 2022, materials, incorporating the concept of low-carbon into moment, the driving force of technological leadership, and the vitality to embrace change, step by step, solidly Transsion employed product design. The company adhered to creating products fulll social responsibilities, and promote sustainable development of the enterprise. with warmth and used technology and innovation to create 16,232 people worldwide a better life. 05 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 06 2022 ESG Performance Honors for 2022 Responsibilities for 2022 China Top 500 Enterprises China Top 500 Manufacturing Enterprises Economic indicators China Enterprise Confederation and China Enterprise Confederation and China China Entrepreneurs Association Entrepreneurs Association Indicator Unit Data Operating revenue RMB million 46,595.90 Net prot attributable to shareholders RMB million 2,483.80 of the listed company China Top 100 Innovative Large China Top 100 Leading Enterprises in Enterprises Strategic Emerging Industries Net cash ow from operating activities RMB million 1,979.38 China Enterprise Confederation and China China Enterprise Confederation and China Taxes paid RMB million 1,429.82 Entrepreneurs Association Entrepreneurs Association Cash dividend RMB million 1,447.11 China Top 500 Private Manufacturing China Top 500 Private Enterprises Enterprises Social indicators All-China Federation of Industry and Commerce All-China Federation of Industry and Commerce Indicator Unit Data Total number of employees Person 16,232 Total training attendance Person-time 41,366 China Manufacturing Champion Total investment in employee training RMB million 14.75 Demonstration Enterprise Fortune China 500 Total investment in occupational RMB million 18.27 Ministry of Industry and Information Fortune China health and safety measures Technology, China Federation of Industrial Economics Guangdong Top 500 Manufacturing Environmental indicators Enterprises Indicator Unit Data Guangdong Manufacturers Association, Guangdong Provincial Development and Total greenhouse gas (GHG) emissions tCO2e 12,312.9 Reform Commission (including Scope 1 and Scope 2) GHG emission intensity tCO2e/RMB billion revenue 264.2 Total water consumption ton 107,583.0 Overall energy consumption tce 2,660.7 Overall energy consumption intensity tce/RMB billion revenue 57.1 07 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 08 Responsibility Topic: Education for Africa, Refugee student Yves for Future Yves, who was born in Burundi, Africa, came to Zimbabwe with his family in 1998 to escape a life of wandering and displacement. With a strong interest in science, he worked hard and successfully Education is a basic human right that is particularly precious for refugees who have experienced disasters and applied for a higher education scholarship of the UNHCR supported by Transsion. As a scholarship displacement. Education provides refugees with knowledge and skills, enabling them to have a productive, recipient, he has completed a bachelor's degree in fuel and energy engineering and successfully fullling, and independent live. Education can improve mental health and provide a stable and safe environ- obtained an internship in the solar energy industry. In addition, in his life and studies, he noticed the ment for those who need it most. Education also helps refugee youth build a better future for themselves, their living conditions of refugees in Zimbabwe and the issues related to energy and climate. He then found- families, and their communities. Access to higher education can help refugee youth broaden knowledge, ed a local welfare organization for sustainable development and actively participated in local improve skills, plan careers, and better their lives through exploration and innovation. construction. He also vigorously promoted sustainable development and clean energy in refugee camps and Dongdao communities, providing training for various groups. Yves uses his knowledge and On June 20, 2022, Shenzhen Transsion Holdings Co., Ltd. announced it continued the cooperation with the achievements to advocate and implement sustainable energy projects, contributing to the sustainable UNHCR, with its TECNO brand, supporting the "Refugee Higher Education Scholarship Program" - the Albert development of refugee communities. Einstein German Academic Refugee Initiative (DAFI). This program is the longest-running and largest-scale refugee higher education scholarship project in the world. In 2022, Transsion donated $272,640 to the UNHCR. This cooperation aimed to provide higher education and employment opportunities for African refugee youth, support them full potential, and ultimately contribute to educational equity with corporate power. The pictures are from the UNHCR Operation Responsibility 01. Response to SDGs Indicators for Lean Development Response to GRI Indicators Transsion implements lean management, continues to standardize corporate governance, improves and enhances risk management and control, attaches importance to commercial moral construction, cultivates integrity culture and cement the foundation for sustainable development of the enterprise. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Honors in 2022 Stakeholder communication and The Best ESG Company The Most Valuable Listed Company engagement on the STAR Market on the STAR Market We put a high value on the two-way communication with stakeholders, understand the concerns of stakehold- Cailian Press STAR Market Daily Cailian Press STAR Market Daily ers via various communication channels, and constantly improve our management and practice in the commu- nication. China Top 30 Listed Companies on the STAR Market Most Valuable Listed Companies for Investment Continuous and steady business Regularly disclose operating and nancial Securities Times growth information (The 16th value selection of China’s listed Securities Market Weekly Shareholders/ Compliant operation Comply with relevant laws and regulations companies) Investors Protection of shareholders’ rights and General meeting of shareholders, regular interests and routine communication with investors Responsibility, Enterprising, Excellence Socially Responsible Compensation and benets Establish a fair and just remuneration Outstanding Enterprises system Occupational health and safety Sina Finance(2022 China Corporate ESG Employees Strengthen occupational health and safety Sina Finance(2022 China Corporate ESG Golden Employee training and development management Golden Responsibility Award Selection) Responsibility Award Selection) Carry out diversied training, and keep employee development channels open Fair procurement Establish fair and transparent procurement ESG governance principles and processes Long-term and stable cooperation Suppliers Carry out regular communication with and Business ethics and anti-corruption training of suppliers Advocate the responsible supply chain Transsion Holdings attaches great importance to the sustainable development of the company, and carries out the sustainable development of the company surrounding the operational responsibility, product responsibili- Responsible products Enhance the product responsibility ty, environmental responsibility, employee responsibility, partner responsibility and community responsibility. Industry-university consciousness -research partners Product optimization and innovation We fully integrate the environmental, social and corporate governance matters into our development strategy Strengthen the industry-university-research and business activities, continuously improve the ESG management structure and clarify the division of project cooperation responsibilities to standardize the governance mechanism, protect rights and interests of stakeholders and Win-win cooperation Expand cooperation and exchange channels practice sustainable development. High-quality products and services Keep product and service feedback channels Distributors open In the future, we will continue to improve the ESG management structure, optimize the ESG information Business ethics and anti-corruption Strictly comply with laws and regulations of sorting work ow, and carry out ESG work under the leadership of the Board of Directors; we will improve the each place where we operate review and decision-making on major ESG matters by the Board of Directors, such as the special review of the annual ESG report; we will improve the ESG management function and hold the Board Secretary’s Oce Product optimization and innovation Maintain communication with the media Media accountable for coordinating ESG related matters, such as collection of ESG related information and prepara- Compliant operation Timely disclose necessary information tion of ESG reports; we will also improve the centralized management and practical implementation of various ESG issues of each functional department, report or give relevant proposals to the management in due time Information security and privacy Strengthen the information security and protection privacy protection measures to enhance the ESG performance of the company. Consumers High-quality products and services Keep consumer feedback channels open The company includes major risk indicators in the corresponding performance evaluation system of its execu- tives, and will undertake the corresponding risk responsibilities for the respective business modules. Compliant operation Conduct integrity management and pay The government taxes in accordance with the law and regulators Enterprise’s sustainable development Lean management and sustainable develop- ment Honors of Transsion Holdings on corporate governance in 2022 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Identication and analysis of material issues Transsion's 2022 ESG Materiality Matrix Taking the GRI Standards as the basis, the company identied and screened the material ESG issues of Trans- sion for this year, referring to the relevant regulations, guidelines and other requirements in China, and taking into account the company’s business model, the industry development and national policies. We carried out an extensive questionnaires survey targeting all stakeholders in order to enhance the pertinence and materiality of the Report, and conducted analysis on material ESG issues according to the feedback from each stakehold- er. The company hopes to pointedly select key issues of high materiality through this procedure, and continu- ously improve its ESG management accordingly, in an eort to better meet the expectations and demands of stakeholders. Step 1 Identication of ESG issues Based on the company’s business model, and taking into account the national policy guidelines, industry devel- opment situation and concerns of stakeholders, we have identied 13 ESG issues, namely responsible prod- ucts, employee health and safety, information security and privacy protection, business ethics and anti-cor- ruption, human resources development, corporate governance, risk management, responsible supply chain Environment management, public welfare and charity, green products, waste management, climate change and GHG man- Governance agement, and energy management in three major areas of environment, society and governance. Society Step 2 Investigation of stakeholders Highly important issues Moderately important issues Generally important issues The members of the Board of Directors participated in this year’s assessment on the material ESG issues of Transsion Holdings. We also collected a total of 658 answered questionnaires from investors, suppliers, Information security and Responsible supply chain Climate change and GHG government authorities, distributors, consumers, employees and other stakeholders to fully understand and collect internal and external stakeholders’ assessment on the importance of the ESG issues of Transsion Hold- privacy protection management management ings for the year. Responsible products Public welfare and charity Energy management Employee health and Green products Step 3 Importance analysis safety Waste management Based on the materiality principle, we ranked the ESG issues from two dimensions of “importance to the Human resources company” and “importance to stakeholders” based on the results of the questionnaire survey, and drew up a development matrix of material issues. Business ethics and anti-corruption Step 4 Conrmation by the management Corporate governance The Board of Directors and management reviewed the results of the importance analysis and conrmed the Risk management important ESG issues and the issue matrix for the year. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Compliance information disclosure Transsion actively fullls its information disclosure obligations and discloses relevant information to all share- Focus on corporate governance holders, investors and the public timely and completely in accordance with the principles of openness, justice and fairness, allowing investors to be fully informed of the company’s nance, operation, human resources and The company attaches importance to the regulation of governance, strictly follows the Company Law of the other material matters. The company also maintains good communication with investors and the public by People’s Republic ofofChina, Securities Law ofof the People’s Republic ofof China, Regulations on the Governance of of establishing various communication channels, and standardizes investor relations management behaviors to Listed Companies, Rules for Listing Shares on the Shanghai Stock Exchange STAR Market and relevant regula- ensure honesty, responsibility, and respect to investors. of tions of regulatory authorities such as the CSRC, and eectively implements the Articles of Association, Rules of of Procedure for General Meeting ofof Shareholders, Rules ofofProcedure ofofthe Board ofofDirectors and Rules of Procedure for the Board ofof Supervisors etc., so as to continuously improve the corporate governance of the Strengthening risk control company, perfect the internal control system, actively regulate the operation of the company, strive to reduce risks and ensure the eective operation of the corporate governance structure. Transsion strives to improve the risk control process and mechanism, and constantly lifts the risk control capa- bility to ensure the stable operation of the company. By strengthening the coverage of legal professionals, optimizing the system and process guarantee, promoting standardized construction and management, and Corporate Govermance Framework of Transsion Holdings In 2022, the company held establishing special communication mechanisms for major issues, the company reinforces the risk control in multiple dimensions and applies the risk control process to all aspects of its management and operation.The Strategy Committee general meetings of Shareholders company has established a risk control committee at the corporate level, which will comprehensively identify General Meeting of Shareholders and evaluate risks in all aspects of the company's operations in a specialized form, and improve and rectify Audit Committee them based on the identication and evaluation results. meetings of the Board of Board of Supervisors Board of Directors Directors In 2022, Transsion adopted its major risk prevention and control mechanism in a multidimensional way, and no Nomination Committee major risk event occurred throughout the year. Management Remuneration and meetings of the Board of Evaluation Committee According to the principle of comprehensive business coverage, for all kinds of business, there Supervisors Strengthening the were legal personnel of the company responsible for business connection and embedding, coverage of personnel sorting out risks in various businesses such as employment risk, outsourced factory risk and property insurance risk, and providing special solutions. The Board of Directors of the company has set up Strategy Committee, Audit Committee, Nomination Com- mittee, and Remuneration and Evaluation Committee. Each committee performs its own duties to fully ensure the rationality of internal resource allocation and the eciency of operation decision-making. The appoint- The Legal Department of the company issued and implemented the online approval process Optimizing the system of contract signing and verication and the recovery and management mechanism of ment of Board members fully considers diversied factors, including but not limited to professional, experi- contract les to ensure that the signing of all kinds of contracts is subject to necessary and process ence, education background, age, gender, etc. management business approval and approval of professional legal department and other relevant depart- ments, thereby preventing risks and standardizing the operation process. As of December 31, 2022, Transsion had 9 members of the Board of Directors totally, including 6 executive directors and 3 independent directors. The 9 directors have rich industry experience and professional abilities The company's legal department formulates and iterates various standard contract texts in communication, technology, nance and other elds, one of the independent directors is an expert in nan- Implementing and demonstration texts, and gradually establishes various risk libraries. At the same time, it Standardized actively improves the training and publicity of business-related legal knowledge, and through cial management and has a professional background in nancial risk management. management standardized measures, improves business eciency and enhances the compliance aware- ness and risk identication capabilities of all employees, thereby reducing legal risks. Protection of the rights and interests of minority shareholders Establishing special Regarding various major issues and risk issues, special communication and handling mecha- Transsion fully respects the rights and interests of all shareholders and attaches particular importance to communication nisms were established, and relevant departments were coordinated to follow up on and deal safeguarding the equal status enjoyed by minority shareholders. In accordance with the Articles of Associa- mechanisms for major with the key issues, and form a closed loop to avoid potential risks. issues tion, the company publishes an announcement according to the relevant information disclosure requirements of the stock exchange before convening a general meeting to disclose the matters to be deliberated at the meeting as well as the date and venue of the meeting. The general meeting adopts a method of on-site voting and online voting in combination to ensure that all shareholders can fully exercise their rights. Meanwhile, it Transsion Holdings’s Risk Management Process discloses the results of separate vote counting from minority shareholders in the announcement of resolutions of the general meeting for relevant proposals involving separate vote counting from minority Risk Risk Risk Risk Supervision and prevention identication assessment response improvement shareholders, to fully reect the opinions of minority shareholders. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Improving the compliance system Business ethics and anti-corruption Transsion lays stress on law-based corporate governance, and steadily promotes corporate compliance man- agement by continuously improving the company’s compliance management system and making comprehen- sive arrangements for the building of a law-based culture. Transsion constantly establishes and improves the Business ethics company’s compliance management system and perfect relevant system in terms of fair competition, labor Transsion attaches great importance to business ethics management, and promotes eective management security, intellectual property protection, consumer protection, incorruptible management, contract and mechanism. The Board of Directors is responsible for the supervision and management of the overall opera- business compliance management and case compliance management and other elds to ensure the legality tional risks, the Audit and Supervision Department carries out internal business ethics and integrity manage- and standardization of its commercial activities. ment, and the Procurement Department carries out targeted business ethics and integrity management of procurement personnel and suppliers. In accordance with compliance requirements, the company issued the Contract Management Measures, Law suit Management Measures, Case Disclosure and Reporting Management Process and other rules and regula- Transsion strictly observes the Anti-Monopoly Law of the People’s Republic of China the Anti-Unfair Compe- of of tions, and constantly updated and improved the relevant compliance system and institutional process based of tition Law of the People’s Republic of China, and the Interim Provisions on Prohibition of Commercial Bribery on compliance requirements and business development. issued by the State Administration for Industry and Commerce, as well as other laws and regulations related to business ethics. It has established and implemented Transsion Holdings Red Line Management System The company focused on standardized management in the areas of export control, data privacy and informa- and other regulations, and published Transsion Holdings’s Ethics of Business Operation on its ocial website tion security, as well as anti-monopoly, anti-money laundering and other elds, and gradually improves the to standardize and guide the construction of our business ethics. company's compliance governance mechanisms and systems through special forms, eectively preventing compliance risks. In terms of data privacy, the company has established a data privacy committee, issued Information disclosure relevant supporting regulations, and promoted comprehensive implementation throughout the company. In According to applicable regulations and major industry terms of export control, the company has successively formulated relevant regulations on export control, practices, information about business activities, organi- improved the compliance assessment process, and focused on promoting various training on compliance zational structure, nancial condition and performance awareness. is made public. All information disclosed has been reviewed by the Board Secretary’s Oce and other relevant departments to ensure the authenticity, accura- Emphasizing compliance training and publicity cy and integrity of the information. In order to strengthen employees’ compliance awareness, the company carried out diversied compliance Arm’s length transaction training and publicity. In 2022, we optimized and updated the Transsion Holdings Red Line Management Applicable fair competition laws and antitrust laws are strictly followed. No employee shall manipulate or use System to enhance employees' compliance awareness. At the same time, in 2022, a new “sunshine reporting privilege information, or otherwise obtain unfair benets channel” was established to facilitate employees to actively report the interests and red line behaviors in their in an unfair manner. The company adheres to the work processes, standardize employee behavior, and eectively strengthen the company's probity gover- standards of fair trade, advertising and competition. nance. Operation in good faith The company adheres to the strict good faith standard in all business interactions and prohibits any form of bribery, corruption, extortion and embezzlement. Intellectual property rights Intellectual property rights are respected. Information security is well protected, and condential or personal information about the company, customers or suppliers shall not be disclosed to others. Publicity Signs for Strengthening the Transsion Holdings persistently carries out business Construction of Business Ethics ethics audit. In 2022, a total of 16 special audits were conducted, covering manufacturing, sales, procurement, after-sales and other areas.. Based on the audit results, the company provided opinions to further standardize the company’s operation. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Reporting handling procedure In order to foster a clean environment, the company claries the acceptance procedure of reporting and super- vision to practice corporate management of transparency, integrity and self-discipline. The company handles reported information according to the following process: Acceptance Process of Reporting and Supervision of Transsion Holdings Reporting acceptance Relevant information Whether it is Signed and conrmed Information Reporting eligible for registration by the by the relevant archiving and investigation reporting register responsible person of feedback to the Audit and Supervision reporter Department Reporting acceptance Whether it involves Reporting channels information security.human resources and legal aairs We regard integrity and honesty as essential qualities for self-discipline and compliance of Transsioners, and Investigation accept the supervision from the society. Transsion Holdings has disclosed various reporting channels on the company’s website, including email, letters, telephone calls and face-to-face interviews, so as to widely Designate an investigation leader to Establish a joint investigation team receive opinions on the company’s integrity building from all walks of life. set up an investigation team and designate the person in charge Supervision and reporting channels Develop investigation procedures Develop investigation procedures and carry out the investigation and carry out the investigation Email: Ad@transsion.com Tip-o hotline: 15618156753 Reporting Obtain evidence and issue investigation ndings Conrmation by the management Address: 23rd Floor, Building B-1, Block 9, Shenzhen Bay Technology Ecological Park, Prepare an investigation report Nanshan District, Shenzhen. Refer to justice for Moreover, we have also topped the announcement of supervision and reporting on the company’s internal Whether the case needs to be referred to the justice handling OA system to dene the scope and content of supervision and reporting, as well as the reporting methods. If the report is proved true after investigation, the reporter will be given a reward. All employees are welcome Handling to participate in supervision to prevent and stop all violations and ensure the healthy development of the company. Issue opinions on awards or punishments in accordance with the Company’s relevant regulations Reporter protection Announce the opinions on awards or punishments We attach great importance to the protection of the legal rights of reporters, and maintain condentiality for and protect their identity information. To ensure the interests of reporters, all reported information will Closure be kept condential to the person being reported against. For reported matters involving its executives, Close and archive the case communication will be made directly with the Audit Committee to ensure the interests of the reporter. Product responsibility and 02. Response to SDGs Indicators Technology Empowerment Response to GRI Indicators In Transsion, product quality and safety are always the top priority, for which we relentlessly improve our product quality management system, GRI416 strengthen our risk management capability against quality risk, strive for excellence, and devote to innovative R&D. With these in mind, we develop GRI418 high-quality products that are more intelligent and caring for customers. 25 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 26 Honors in 2022 2 01 06 Google, KANTAR TECNO, itel and Innix ranked 6th, 15th, and 25th on the 2022 Top 100 Most Innix won the “KANTAR BrandZTM Chinese Global Brand Builders 2022 Top 20 Admired Brands in Africa Rising Stars” 02 Global Brands Magazine 07 Asian Business Review TECNO won the“Most Innovative Mobile Phone Manufacturing Brand” Innix won the “Marketing & Brand Initiative of the Year - China” and the “Technology Innovation of the Year - China” 03 08 TECNO Phantom X, CAMON 19 Pro won the 2022 iF DESIGN AWARD Itel won the “Africa’s Most Committed Brand to Humanitarian Services” 04 International Awards Associates TECNO CAMON 19 Pro ART Edition won the “MUSE Design Awards 2022 Silver Winner” 05 The International Council of Societies of Industrial Design, Internation- al Council of Graphic Design Associations & Associazione per il Diseg- no Industriale TECNO CAMON 19 Pro ART Edition and TECNO TH300 (Smart Home Security Camera) won the A' Design Award 2 HonorsofthebrandsunderTranssionin2022 27 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 28 Product quality assurance For the purpose of product quality enhancement, Transsion engaged in several special improve- ment projects in the above aspects in 2022. Transsion strictly observes laws and regulations in connection with product quality management, enhances R&D process quality its capability in quality risk management and continuously improves its product quality management system to ensure the top product quality. The company iteratively optimized the IPD operation manual and process, and incorporated it into a trial run of new projects; optimized the end-to-end quality management process of product, and improved the dierentiated management rules for technology development and product development; strengthened the quality control of agship new technologies through measures such as strict stan- Quality management system dards and early-stage architecture intervention. Transsion has put in place a well-established product quality management system and has been in strict compliance with the and other laws and regulations Incoming material quality that govern in the places where we operate. Transsion Holdings, Shenzhen Tecno Technology and Chongqing Transsion Technology have all passed the ISO 9001 quality management system certication and have devel- The company completed 187 specic improvements including screen, CAM, structural components, etc, oped comprehensive quality management system processes and management systems based on the ISO 9001 further ensuring the quality level of incoming materials. quality management system standard framework. According to the requirements of business development and internal and external audits, the company continuously optimizes and updates relevant processes and systems every year, clarifying the quality inspection requirements and standards for various materials or prod- ucts. The company has established a quality standard department to unify the quality standards and testing Manufacturing process quality plans for R&D, manufacturing, testing, and suppliers. In 2022, the company exported and iterated more than 150 quality standards. The company took measures such as importing MES control functions and strengthening performance management of key positions in the factory to ensure the quality of the product manufacturing process. Product certication and testing The company improved and updated the reliability standards of various components, built compo- nent-level testing capabilities, and introduced LCM and CAM to increase power-on testing capabilities; digitalized testing process and data; developed an automatic testing APK to improve accuracy; added IPX3/IPX4 waterproof testing capabilities. Product quality training Shenzhen Transsion Holdings Shenzhen Tecno Technology Chongqing Transsion Technology The company has been committed to improving its in-house quality management by conducting training relat- ISO 9001 Certication ISO 9001 Certication ISO 9001 Certication ing to product quality management systems, including ISO 9001, ISO 14001, and ISO 45001, and other training to upgrade internal auditors’ inspection skills. To improve the quality awareness and quality improvement capability of all employees in the company, we have conducted multiple training sessions on product quality In addition, Transsion has developed corresponding management systems and control procedures in multiple management and product inspection, covering quality awareness, quality management thinking, quality prob- aspects of product quality management, in an eort to improve product management capability in a full and lem solving tools and methods, continuous improvement methods, and other basic and advanced quality train- all-round scale, covering R&D process, incoming material quality, manufacturing process, product certication ing. In 2022, the company totally carried out more than 70 sessions of product quality management training, and testing, and other processes. to scale up the product quality from R&D, supplied material, manufacturing processes, etc. 29 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 30 Quality risk management Guarantee of product safety The company gives top priority to managing potential risks in respect of product quality, for which we have In Transsion, safety is deemed as a key component in the life-cycle of a product. We have strictly observed the established and complied with the Control Procedures for Process Risk Identication and Evaluation the laws and regulations in connection with product safety in the countries or regions where we operate. By Procedures for Risk and Opportunity Response Planning and other internal risk management policies. By continuously improving internal policies and standards of safety management, we strengthen the basis for doing so, we have put the quality risk identication processes in place, and evaluated and made countermea- secured operation, and further standardize our management standards in product safety, information securi- sures on such risks. ty, and other sectors. Besides, we also energetically carry out safety culture activities in order to continuously deepen employees’ safety awareness and further improve our management of product safety. Quality review In 2022, there were no major incidents of non-compliance concerning the health and safety impacts of prod- ucts and services. Guided by the industrial standards, we carry out an internal audit over quality management system and orga- nize external reviews by professional third parties on a regular basis. In 2022, we successively carried out ISO 9001 quality management system certication for all our domestic factories, and with the guidance of ISO 9001 standards, we evaluated the related work of internal quality management. To address any potential risks Product safety and reliability or non-compliance identied during evaluation, we implemented specic measures to improve our manage- ment in the furtherance of quality assurance. We have established several reliability labs and imaging labs at home and abroad, and build and shape the capabilities of complete set reliability test, raw material certication, standard formulation, among others, targeting smart mobile devices and peripheral products. Our testing capability covers GB/T 2423, GB/T 17626, Product inspection GB/T 4208, GB/T 1539 and other national and international standards. We adopt multiple tests relating to product safety, including drop test, high and low temperature environment test, leakage test, waterproof test, Transsion has established inspection norms of the supplied materials, manufacturing processes, and nished ame retardant test, high-temperature short circuit, heavy impact, extrusion, high voltage resistance, light- products for its own plants, central warehouses, and outsourcing factories. ning surge, and high voltage on and o. Moreover, we apply the stringent standards to defend the battery safety bottom-line and protect product Product recall safety. We prefer long-life battery component materials, meet integrated requirements for environmental protection, recyclability, ame resistance, etc., endeavor to prolong the service life of batteries, thus further Transsion has always attached great importance to after-sales services and consumer rights and interests, implementing the requirements of battery safety and environmental protection. and established a management mechanism for product recall. To standardize the workow of product recalls, we have developed internal policies, including the Control Measures of Product Recall. In addition, the company has set up a product tracing system at the device level to ensure accurate product identication upon product Information security management recall, and solve the problem thereof swiftly and properly. We have a key focus on information security management and private data protection by strictly conforming We value the management of product recall and have established a well-rounded product rvecall management to the laws and regulations in connection with information security and privacy protection in China and other process with full coverage of closed-loop recall management including pre-recall preparation, recall implemen- countries and regions where we operate, such as the Cybersecurity Law of the People’s Republic of China the of of tation, and recall summary. In 2022, there was no product recall event arising from product quality. Administrative Measures for the Graded Protection ofof Information Security and the Nigeria Data Protection Regulation The company has established and published security management policies on data security, priva- Product Recall Management Process of Transsion Holdings cy assessment and contingency response, including the Administrativetrative Measures forData Encryption, the Administrative Measures for Security of Digital Assets the Management Procedures for Privacy Impact 01 Collection of feedback 02 Set up a product 03 Determine the Assessment the Norms for Response to Users’ Personal Information Rights the Administrative Procedures for recall group scope of the recall Information Security and Privacy Incidents etc., which have specied and standardized the process for infor- mation security handling and privacy protection. 06 Process the products 05 Recall products and implement 04 Release recall announcement recalled reassurance policy With the standardized and comprehensive construction in the eld of information security, Transsion has obtained the ISO/IEC 27001:2013 Information Security Management System certication and ISO/IEC 27701:2019 Privacy Information Management System certication issued by the international authoritative 07 Correct and prevent 08 Maintain records organization BSI in 2021, with the certication scope covering multiple areas such as mobile product design 31 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 32 openness, OS operating system, and mobile internet application development. In 2022, the product certica- In 2022, the company conducted 18 sessions of regular training on information security and 12 sessions of tion scope was further expanded, and Transsion has obtained the ISO 27018 Public Cloud Personal Identiable specialized training on data security and privacy protection. In November 2022, the company organized a Information (PII) Information Security Management System Certication. large-scale information and privacy security culture week activity to further strengthen the management of information security and privacy protection. In addition, Transsion’s OA system, SRM (Supplier Relationship Management) system, ocial website and XHR system have passed the Level 2 certication of classied protection of information security. In 2022, the company did not record any data security incident or major incident that leaked the private information of employees and customers. Strengthening security defense line: Transsion held the second Infor- mation and Privacy Security Culture Week activity To further strengthen the awareness of security compliance and privacy protection, the company held the second Information and Privacy Security Culture Week activity (referred to as "Security Week" below) from 2022 November 7th to 18th. A total of more than 2,600 employees from Shenzhen, Shanghai, Chongqing, and overseas participated in this event. The second Security Week not only upgraded the form and content of online prize knowledge quizzes, security interactive games, and privacy protection live training, but also added security technology forums and on-site ISO 27001 Information Security ISO 27701 Private Information Manage- ISO 27018 Public Cloud Personal Identi- security risk demonstration. Through a series of diversied and Management System Certicate ment System Certicate able Information (PII) Information Security Management System Certication interesting activities both online and oine, it helped employees quickly master the relevant knowledge of information and privacy protection, and enhance their ability to prevent and handle informa- To strengthen the development of internal information security management, Transsion has set up an infor- tion security risks. mation security and privacy management structure to further underpin the data and information security management. Transsion established the GSPC (Global Security and Privacy Committee) to coordinate the strategy, planning, and policies in the eld of information security. In terms of management processes, in 2022, Transsion ocially launched the process of product and data cooperation privacy compliance review. By using Through a series of measures to enhance the information management mechanism, we protect the security of its self-developed privacy compliance and security testing tools, Transsion ensures the development and customer information, employee privacy and other data. design of products and applications, and integrates security control into every aspect of the product develop- ment life-cycle. Hierarchical and We set up dierent information classication according to dierent levels of information and classied manage- carry out strictly hierarchical and classied management through permission settings. Information security ment Composition Principal responsibilities management structure Dedicated personnel A dedicated team is established to manage information and data security. Global Security and The committee is chaired by Responsible for developing and managing global management Privacy Committee the director information security and privacy protection strat- egies, plans, policies, and driving the implementa- (GSPC) Encryption and A series measures are taken with reference to related security norms, e.g., mandatory tion and achievement of information security and privacy strategies desensitization encryption over condential eld in database; Production database which contains personal management privacy information requires de-identication before export. Information Security There are dedicated sta in Process Responsible for the data security and emergency Department and Information Center, Mobile response work of Transsion's information system, We conduct internet application security assessment and penetration tests over systems Proactive risk Internet Center and Software and providing guidance and supervision for the that have been launched, and x any issues identied on a timely basis. prevention Engineer Center implement of various information security manage- ment work New system or major version iteration cannot go live without passing strict security tests. Privacy Compliance There are dedicated sta in Responsible for identifying the legal and regula- For key core information systems, we conduct security grading protection assessments tory requirements for data security and privacy based on the Cybersecurity Law of the People’s Republic of China, and organize contingency Department legal department compliance in domestic and foreign key business drill at least annually. countries/regions, and guiding and supervising Production databases are accessed through bastion host and strict measures are imple- the development of privacy protection manage- mented for permission control to prevent data leakage risk. ment work 33 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 34 Product optimization and innovation Intelligent Photography and Image Competition. The team's research papers have been successfully accepted by the 2022 ACM Multimedia, an international top conference in the multimedia eld. The team has also successfully obtained ITU-T approval for several international standards in the eld of mobile terminal compu- Innovation and R&D represent the core competitive edge to drive Transsion to forge ahead. With unremittivng tational photography and is continuously promoting standardization, systematic construction, and develop- eorts, we are committed to improving our R&D capability, and oering customers with more high-quality ment in the mobile terminal computational photography eld. products. Currently, Transsion has successfully built a key technology research and development platform for smart imaging, achieved breakthroughs in several mobile imaging technologies, and continuously promoted the appli- Guarantee product innovation cation of research and development results. In the future, Transsion will continue to focus on user needs for local innovation, promote the application of high-end technology, and enable emerging market users to fully By upholding the development philosophy of “Think Globally, Act Locally”, Transsion furthers its local R&D and enjoy the achievements of global leading mobile technology. innovation strategy with a focus on users in emerging markets. The company continues to maintain its leading market position in several key technical areas, including photography technology designed for dark skin and innovative application of new hardware material. Protect intelligent properties (“IPs”) In 2022, Transsion sustained a heavy investment in R&D and focused on technical reserve. By continuous invest- Transsion continues to invest in R&D, attaches great importance to technological innovation and IP protection, ment in new materials, processes, functions and platforms, we created more dierentiated values for users in continuously improves the company's technology, product and IP competitiveness, in order to support the the emerging markets. Meanwhile, we have established unique dierentiated advantage in R&D by making company's business development. While focusing on protecting its own IPs, Transsion also respects the IPs of substantial investment in key technical areas including dark skin imaging, AI algorithm, AI language cognition others and promotes cooperation with industry parties on the basis of compliance with industry IP rules. By and material innovation. Transsion’s active eorts of applying patented technology and technological results embedding IP protection, risk investigation and response mechanisms in its main business activities such as into ITU (International Telecommunication Union) standard and relevant patents guarantee the development of procurement, research and development, and sales, Transsion has established a sound intellectual property product innovation. management system. In 2022, the company conducted over 160 training and interviews on IP protection, continuously improving the overall awareness and management level of IP protection of the company. 2021 2022 In 2022, the company added 858 new patent applications and copyrights, and obtained 644 new authorized R&D investment (RMB million) 1,510.88 2,078.04 patents and copyrights, including 151 new authorized invention patents. Proportion of R&D investment in operating income 3.06% 4.46% Enhance technology inclusion Number of R&D personnel (Person) 2,845 3,901 Barrier Free Design Dark Skin Imaging Transsion always upholds the mission of improving the lives of as many people as possible through technology and innovation. To assist less educated group, the elderly and the group with poor eyesight or the blind people As an emerging market intelligent terminal product and mobile internet service provider, Transsion continues to to read all the texts on mobile phones, including menus, phone numbers, short messages, contacts and other develop its mobile terminal imaging technology, continuously innovating in areas such as computational non-xed texts, and solve their troubles when using mobile phones, we adopted NLP intelligent solution to photography and dark skin imaging. Through continuous technological innovation, we aim to create dierenti- develop intelligent voice reading software for feature phones. ROM and RAM occupied by traditional NLP tend ated product advantages, while promoting the systematization and standardization of the industry, and to be more than the hardware capacity of feature phones, making it dicult to import NLP intelligent solution. promoting the development of the industry ecosystem. As a result, Transsion worked with its partners to develop a space optimization solution, making NLP intelli- gent solution available to users, assisting users to interact with mobile phones through auditory sense. This Based on its algorithmic technology advantage in the eld of dark skin imaging, Transsion has built an AI-pow- represents Transsion’s commitment to fullling its social responsibilities. ered dark skin imaging data service platform for the "Belt and Road" regions, providing basic support for research and application of dark skin imaging technology. In recent years, Transsion has achieved a series of accomplishments in the eld of mobile terminal imaging, including successfully selected for the 2019 Shanghai AI Language Cognition Economic and Information Technology Commission's Special Project for Innovation and Development of AI and passing the acceptance inspection; winning prizes including the 10th Wu Wen Jun AI Science & Technology Transsion is committed to building an AI voice technology platform covering various indigenous African Award (Enterprise Technology Innovation Engineering Project), the championship of the CVPR 2020 LIP Inter- languages, improving the intelligent interaction experience of local languages in vertical elds, promoting the national Competition for Dark Skin Portrait Segmentation, and the second prize in the 2022 ECCV MIPI Mobile industrialization of AI voice technology in African languages, and its extensive application in the intelligenteld. 35 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 36 This enables intelligent voice services to penetrate all aspects of local life, and allows local languages to become a new link connecting African users with intelligent life. In vast emerging markets such as Africa, the development of AI voice technology is slow due to reasons such as complex local languages, scarce speech data resources, and a shortage of language experts. Faced with this technological gap and market demand, and based on the company's intelligent terminal production and R&D platform, as well as local language resources, Transsion has further developed core technologies such as voice recognition, semantic understanding, knowledge graph, and speech synthesis in minority languages. It has built an intelligent understanding and dialogue system that spans many segmented life elds and covers multiple languages, empowering Transsion's multi-scenario applications of intelligent terminal products and mobile Internet services, and forming a localized AI content service ecosystem. Deeply cultivating AI voice technology, Transsion-Tongji team won the rst prize in the China-Africa Entrepreneurship Competition In November 2022, at the 2022 Hubei International Technology Exchange Conference, the results of the Sino-African Youth Innovation and Entrepreneurship Competition were announced. The "African Local Language AI Speech Technology Pioneer" project, jointly led by Transsion AI Technology Department and Tongji University, won the rst prize of the competition. The project aims to develop a smart human-computer interaction system for the Hausa language, based on AI voice technology, with African indigenous language research and development as the link, achieving a closed loop of Hausa language voice recognition, natural language understanding, and speech synthesis technology. Drawing on the experience of protecting Chinese ethnic languages, the project uses AI voice technology to protect African human civilization heritage, making it easier for linguists and more people to understand and invest in the study of African indigenous languages. Currently, Transsin AI voice technology has been extensively adopted, supporting voice dialing, music listening, alarm setting, photo taking, notepad, news, and other functions and content ecologies, allowing African people to enjoy intelligent life based on their own languages. In the future, based on Transsion's massive mobile phone user resources in Africa, by relying on voice technology talent reserves, African data base resources, and the academic advantages of Tongji University, Transsion will continuously promote project development, supporting more than 25 major local languages in Africa. Response to SDGs Indicators Environmental Responsibility for 03. Green and Low-Carbon Operation Response to GRI Indicators GRI 301-2 GRI 303-2 GRI 301-3 GRI 303-4 GRI 301-4 GRI 303-5 GRI 301-5 GRI 306 GRI 303-1 GRI 307 39 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 40 Green and low-carbon operation Green and environmental protection management To practice the management concept of green and environmental protection, we carry out energy-saving Transsion practices the green development concept, establishes and improves the environmental manage- equipment upgrading, improve the energy eciency, standardize waste management, reduce pollutant emis- ment system, strengthens energy management and control, and actively promotes the management and sions, advocate the green operation and green oce, and fully implement the green and environmental protec- recycle of electronic wastes. Shenzhen Transsion Holdings, Shenzhen Tecno Factory and Chongqing Transsion tion management. Technology passed the certication of ISO 14001 Environmental Management System. Water resources management Environmental management system Complying with the Law of the People’s Republic of China on Prevention and Control of Water Pollution and We have set up the Environment, Health and Safety (EHS) Management Committee, as the leading body of the local emission standards, Transsion actively advocates water conservation, strengthens water resource environment, occupational health and safety management of Transsion, to actively promote the company to recycling and utilization, and vigorously promotes water resources management concept. We entrusted a make continuous progress in the green and low-carbon production and operation. third-party testing agency to conduct tests on the concentration of water pollutants, and the test results were far below the emissions standards stipulated by relevant departments. In terms of management standards, we strictly comply with the local relevant laws and regulations and the In daily work, we adopted positive measures to save water and measures are implemented as follows: industry standards for emissions in our daily operation, timely obtain necessary environmental permits, approval documents and registration certicates, and develop multiple internal management systems includ- ing the Agreement on Hazardous Waste Disposal, the Solid Waste Management Regulations and the Manag- The factory realizes the recycling and reuse of air-conditioning condensate water through the ement Regulations for Oce Environment Safety, so as to implement the company’s environmental manage- method of recycling condensate water, which eciently reduces the consumption of domestic ment requirements and standards. water. In terms of management practices, all factories under the company strictly implement the external discharge We change toilet ushing faucets to water-saving valves, and regularly inspect and repair water standards conforming to local laws and regulations, and carry out management practices complying with the facilities to reduce the water consumption per unit. local environmental assessment standards in the production process. We have also formulated a series of response plans for environmental emergencies, and organize routine emergency drills to ensure environmental We post water saving signs thoroughly to proactively advocate water conservation. safety. There’s no major incident of non-compliance with environmental protection laws and regulations this year. Recycling system of condensate water The Shenzhen Tecno Factory promotes to use the recycling system of central air-conditioning conden- sate water, and realizes the chilled water recycling of the air-cooled air-conditioning main frame and the condensate water recycling of air-conditioning terminal equipment, thus further reducing the water consumption eectively. Shenzhen Transsion Holdings Shenzhen Tecno Technology Chongqing Transsion Technolo- ISO 14001 Certication ISO 14001 Certication gy ISO 14001 Certication 41 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 42 Waste management Shenzhen Tecno Factory and Transsion Chongqing Factory won honors related to green manufacturing respectively Shenzhen Tecno Factory was selected as the "Sixth Batch of National Green Factories" by the Minis- try of Industry and Information Technology of China. For hazardous waste: We set up a specialized warehouse to store hazardous waste, and entrust the third party with the professional qualication for unied transfer and disposal. For general waste: We set up a specialized warehouse to store general waste. We sign agreements with resource recyclers to carry out eective recycling of general waste such as waste that can be recycled and reprocessed to achieve the eectiveness of recycling. For kitchen waste: We implement classied management in line with the government requirement, and then the property management company hands it over to the municipal department for unied transfer or disposal. Exhaust gas management Transsion implements the relevant requirements of environmental laws and regulations, improves the management measures for the exhaust gas generated in the production process and ensures that all emissions meet the local emission standards. The two domestic factories set up self-built facilities for exhaust gas treatment in strict accordance with the environmental impact assessment requirements. With the application of the two-stage treatment process of UV photolysis + activated carbon adsorption, after collected, the organic exhaust gas with low concentration produced in the workshop is introduced into the UV photocatalyt- Transsion Chongqing Factory was selected in the "2021 Chongqing Green Manufacturing System ic oxidation decomposition device on the roof through pipes, fans and exhaust pipes, which can eec- Demonstration List" by the Chongqing Municipal Commission of Economy and Information Technology. tively decomposes the organic pollutants in the exhaust gas, and then the exhaust gas is introduced into a high-eciency activated carbon adsorber through pipes and fans, which can separates the particulate pollutants in the exhaust gas, thus achieving the eect of meeting emission standards. Transsion carries out regular replacement of the absorbing materials in the activated carbon absorb- er to guarantee the eective operation of facilities. We Regularly entrust the third-party institutions to test the exhaust gas emission concentration to meet the exhaust gas emission standards applicable to the factories. Exhaust gas purication device 43 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 44 Recycling of electronic waste Recycling operation We partner with professional environment protection agencies to drive the building of electronic waste recycling networks. As of the end of 2022, we has established cooperation relationship with local qualied environmental protection agencies in Nigeria, India, Kenya, Bangladesh and many other countries and regions, which signicantly increased the specialization and eciency of electronic products recycling. Recycling scope of products Transsion’s own brands Mobile Phone: Including the single phones, PCBA mainboards, batteries, screens, chips, etc., and providing repair service. Digital Accessories and Home Appliances: Including televisions, laptops, refrigerators, air conditioners, speaker hosts, motherboards, screens, etc., and providing repair service. Non-Transsion’s own brands The publicity of environmental Recycling certicate of environmental protection Mobile Phone: Setting recycle bins on the site, marking recycling of mobile phones of all brands for consumers to protection recycling of electronic recycling agency (example in Egypt) voluntarily discard their products, including the single phones, PCBA mainboards, batteries, screens, chips, etc. waste carried out in India Carlcare has launched an after-sales service technician training program to Recycling mode improve the level of electronic waste recycling in Nigeria Direct pick-up by Carlcare, or onsite collection. Adhering to the corporate mission of " To improve the lives of as many people as possible through technology and innovation", the Transsion Nigeria after-sales service team actively communicated with local governments and obtained corresponding technical training qualications in order to improve the overall after-sales service level of communication equipment in Nigeria. By the end of Treatment measures 2022, the Transsion Nigeria after-sales service team has held 15 technical training sessions, trained more than 120 technicians, and taught relevant after-sales management knowledge to improve the We maintain the cooperation with local designated resource processors or recycling vendors who have profes- service management level of the technical team. sional qualications, carry out unied collection of waste electronic equipment in accordance with environ- mental protection requirements, and then classify electronic waste and recycle resources. Recycling advocacy We advocate recycling of electronic waste across the globe, set recycling plans and carry out environmental protection publicity at irregular intervals, promoting environmental protection recycling of electronic products to consumers, so that the electronic waste can be recycled and treated eectively in local places. 45 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 46 Response to climate change Promotion of green oce The company is well aware of the important impact on sustainable development of extreme disastrous weath- er, global warming, and other eects due to climate change. By actively practicing the green sustainable devel- opment philosophy, we fully investigate the local natural environment and ecological environment in the facto- ry construction state, and assess the impact of the factories on the natural environment and ecological environment. We are committed to helping the green and low-carbon development through the management renement, in order to duly contribute to the mitigation of global climate change. Management of GHG emissions In 2022, The company implemented a special energy-saving and environmental protection plan, and carried out promotion and inspection activities simultaneously. Through ubiquitous communication and reminders, the We are committed to promoting technological innovation in an active manner in the process of product design, company aimed to raise awareness of environmental protection. A regional responsibility system was estab- manufacturing and use, and through technical methods, improve energy utilization eciency, reduce GHG lished to incentive employees with rewards and penalties, encouraging them to cultivate good environmental emission, and gradually introduce renewable energy sources. protection habits and reduce energy waste. In addition, we rene the internal management, properly track and record energy consumption in relevant workplaces to advance and enforce energy management, thus controlling the GHG emissions. Green oce measures Mechanism for response to extreme weather Paperless oce Energy-saving oce We formulated emergency response plans for various types of extreme weather like rainstorm, typhoon and Adopt intelligent collaborative oce software Post prompt signs such as Save Water, Save earthquake, from multiple aspects such as early warning and reporting mechanism, employee evacuation, and advocate paperless oce, such as collabo- Electricity, Save Paper, Turn O Lights When protection of various corporate assets and coordination of resources, to minimize the damages arising from rative online documentation, electronic seal and Leaving, and Control the Temperature of extreme weather, and protect the life and health of employees and the property safety. online document signing, etc. Air-conditioning at 26 °C in oces and public areas Set the printer to print in black and white on both sides by default Make sure that the lights, air conditioners and primary air systems are turned o in unmanned Place waste paper recycling bin in the printing areas after work room, encourage recycling of recycled paper that does not contain sensitive information Replace the lighting system with energy saving lamps according to the standards for produc- tion needs Regularly inspect and repair water equipment to reduce leakage Warm reminders and precautions during extreme weather 47 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 48 Green technology empowerment The "Green Warrior Invasion Plan" of Transsion Transsion actively responds to the call of the national ve development concepts of “innovation, coordination, In 2022, the company implemented the "Green Warrior Invasion Plan" in the oce areas of Shanghai green, openingup and sharing”, and seeks and creates new technological assistance. In daily operation, we and Shenzhen. Through posting environmental tips, advocacy and promotion, dedicated inspections, improve operational eciency, save energy and reduce consumption by applying the big data, the Internet of and publicizing results, the company aimed to cultivate good environmental habits among employees, Things, etc. In the production and manufacture process, we proactively carry out energy conservation and emission reduction from aspects such as management optimization and technological improvement, strictly such as consciously turning o electrical appliances in unmanned areas, saving paper and water, and control pollutant emissions, and provide the market with green and environmentally friendly products. collecting recyclable waste through proper sorting. Application of energy-saving technology We take the initiative to eliminate backward production equipment and processes, actively introduce produc- tion equipment with lower energy consumption, improve production management, and drive clean production, to improve the comprehensive utilization of resources and reduce pollutant emissions. In terms of energy saving of production equipment, we apply new frequency conversion air compressors and pure electric forklifts, of which the new frequency conversion air compressors adjust the gas consumption through frequency conversion to achieve the purpose of saving electricity consumption, and the pure electric forklifts eectively reduce the use of diesel in logistics and transportation of the factories. For example, by introducing the new frequency conversion air compressors, the Shenzhen Tecno Factory allowed the real-time adjustment of the working frequency of air compressors according to production demands, realizing a reduc- tion in the monthly energy consumption of the air compressor system. In terms of energy saving in production management, we further reduce energy consumption by optimizing management measures and rening management standards. We adopt the plan of air-conditioning o-peak water cool storage. During the peak electricity price period, the air-conditioning main frames are kept o as much as possible, and the excess valley power of the grid at night is used for cooling through the cool storage tank, which eectively saves the energy consumption. New frequency conversion air Pure electric forklift Water cool storage air-condi- compressor tioning In 2022, as the data volume of Transsion's mobile internet business continued to grow, the huge amount of data and computing power requirements posed signicant challenges to various capabilities of big data. Transsion choosed a low-carbon cloud solution and took energy-saving and consumption reduction as import- ant measures when selecting cloud service providers. Regarding big data management, we have developed a systematic management plan from data collection to upper-level services. This includes measures such as not collecting invalid data, reducing the collection of low-eciency data, and maximizing the use of high-eciency data, in order to reduce the resource consump- tion of redundant services. At the same time, we have taken a series of energy-saving and optimization actions, such as adopting classied storage. 49 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 50 Create green products Product packaging We optimize packaging design to minimize the use of packaging consumables. Transsion is committed to providing environmentally friendly products, incorporating the concept of green and environmental protection into the whole-life cycle of products, including raw material procurement, R&D, design, production, packaging, use and recycling. We strive to manufacture products with less reliance on We optimize the packaging volume, increase the number of items packed, and reduce the consumption of resources extracted from nature, increase the use of recycled or sustainable materials, continuously improve transportation resources. the product life-cycle loop through reverse logistics and other supply chain cycles, and work towards creating green products. We use materials that can be recycled or degraded such as cardboards, cartons, plastic woven bags, foam, and pearl wool bags, and try to avoid the use of plastic materials. For some products, we replace traditional Raw material procurement plastic blister packaging with paper-plastic materials or paper folding methods, and try to replace plastic hooks with paper-mounted methods. We optimize raw materials focusing on the packaging used for supply of raw materials, by reducing the proportion of original plastic wrapping materials, and extending the recycling of skids, pallets and other materials. We utilize packaging materials that have been certied by the RoHS 2.0 standard, including paper, ink, lm, We introduce recyclable grey boards for materials of color boxes, to cut carbon emission from the raw material and adhesive, etc. procurement and design stages. We collect and sort waste packaging materials, which will be recycled by qualied resource recyclers. Product use Product design We have CNAS-Level laboratories for reliability and safety test, and products undergo stringent tests The use of environmentally friendly recycled materials We extract bers from recycled ocean before delivery. materials and re-aggregate them into recycled materials, which are then made into recycled ber leather phone battery covers. Each phone reduces carbon emissions by approximately 2.4g;Our glass ber materi- al phones are made from recycled waste glass. Products have no surface additional process, are good in anti-broken performance and weather resistance, and their color is not easy to fade. The use of harmless materials:We use silicone-based polymers as the main material to produce organic silicone leather phone battery covers without solvents throughout the process, while retaining the We select long-life materials for batteries that meet safety, reliability, environmental protection and ame soft touch of leather;We replace the PVC outer material of some products with environmentally friendly retardant requirements, which can extend the battery life. material TPE for charging cables, and add CA65 certication to some materials to strengthen the control of harmful substances, especially lead content. We continuously improve the durability of mobile phone casing materials and extending the service life of Lightweight design:Under the premise of ensuring product quality, material reduction design is adopted mobile phone casings. to bring users an ultra-thin experience. The traditional glued mobile phone battery cover uses a 0.6mm plastic substrate for bonding, while our current technology uses a 0.3mm berglass material as the We provide continuous product support and regular updates to system and software. Through a widely substrate for bonding, reducing the amount of materials used. covered service network and VOC management, users are provided with convenient, ecient, and diversi- ed after-sales services. Meanwhile, multiple protection measures, such as screen damage insurance and New function design:We adopt new function designs such as the passive photochromic technology that extended warranty, are oered in dierent regions to extend the product lifespan. produces color changes under natural light and the passive photoluminescent technology that emits light after absorbing light, and apply them to our mobile phone products. This not only achieves fashionable appearance eects, but also realizes zero energy consumption and zero pollution emissions. Product recycling Product production Promote the recycling of discarded mobile phones:We carry out recycling and trade-in services in thousands of stores (including sales stores and Carlcare sites) in Nigeria, Kenya, Tanzania, India and other We extensively use non-spray aesthetic materials as phone shells, eliminating the painting process, eectively countries. We also operate an online platform to facilitate consumers to obtain evaluation quotations and controlling the generation of VOC, and reducing the emission of harmful gases and waste water. get in touch with us, which improves the convenience and enthusiasm of users' participation in the activity. The collected devices will be properly handled through environmental protection processing and other We increase the use of recyclable materials, using a large amount of secondary materials as xtures during production. methods. We introduce eco-friendly cleaning agents that eectively eliminate toxic substances such as 1,2-dichloroethane, ensur- ing that no harmful gases are emitted during use, and hire professional organizations to conduct testing. 51 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report 52 Low-carbon Lifestyle Diversied Eects 38% Carbon Reduction The unique mold texture breaks Each product produced the boundary of conventional using recycled polymer ber texture design, achieving exibili- materials reduces carbon ty and diversication in product emissions by about 2.4g design and manufacturing Environmental Protection High Durability 40% Regenerated When the product drops, it Extracting bers from recycled can eectively protect the materials recovered from the product and prevent damage ocean and re-aggregating them to the product into regenerated materials Rich Texture Recycling and Regeneration Nano-level surface tactile 50% Recycling coating makes the recycled material present a delicate and More than 50% of the raw silky feel, exquisite and full of a materials in the shell of each sense of luxury, bringing users a product can be recycled and silky experience “Trade-In” activities regenerated The application of low-carbon and environmentally friendly materials We innovatively develop a soft-touch, low-carbon, and environmentally friendly material that uses recyclable materials in its design and production, and apply it to our consumer electronics products. We strictly control every link from raw material extraction, design, production to end-users, and comprehensively promote sustainable environmental development. Our innovatively developed low-carbon and environmentally friendly materials have more slip-resistant, wear-resistant, dirt-re- sistant, and durable characteristics compared to other traditional soft-touch materials. At the same time, it brings users a brand new natural ber touch experience. In the initial design stage, we also considered the full-cycle recycling concept of the product. Every product recycled from the user can be disassembled and recycled for raw materials, implementing the concept of harmonious unity of economy and ecological environment and integrating the green development concept into daily business management. We applied our innovative low-carbon and environmentally friendly materials to our PHANTOM X2 Pro 5G eco-version, creating a new industry ecosystem through waste recycling and reuse. This smartphone has been veried by the international "Global Recycling Standards" at every stage from recycling to manufacturing, demonstrating the sustainable design concept of PHANTOM's caring for the marine environment and practicing environmental protection. Honorable Mention - Products | Sustainable Design For Society - Eco-Sustainable Design - Product Design-LOOP Design Awards 2022 Bronze Awards- IDA Design Awards Employees’ Responsibilities 04. Response to SDGs Indictors for Vital Development Response to GRI Indicators We believe that employees are the core pillars for the continuous development of Transsion. Only by focus- ing on the core value of talents can we better create the value of Transsion. We formulate and implement the employment policies in accordance with laws and regulations, fully protect the employees’ interests through multiple elaborate plans, attach importance to employee safety and health, and help with the long-term development of talents through incentives, guidance and training. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Honors for 2022 3 Social recruitment Transsion worked with many recruitment platforms and industry resource channels, including 51job, Liepin and LinkedIn, to introduce middle and senior management personnel with excellent back- ground and rich experience. Guangdong Outstanding Top Graduate Employers Global Employer of Choice Employer of the Year Campus recruitment 51job.com & yingjiesheng.com LinkedIn liepin.com Through the Rookie Plan and Gyrfalcon Plan, we recruit excellent graduates and strengthen coopera- tion with local universities overseas. We also recruit local graduates and training. In the 2023 Autumn Campus Recruitment Project of Transsion Holdings, we signed contracts with a total of 265 students at home and abroad in 2022. MAX Annual "A Company Worth Going To" As of December 31, 2022, Transsion employed 16,232 people worldwide, including personnel in produc- Outstanding Employer in South China “King’s Ark” Best Employer in Talent Care tion, sales, R&D, nance and administration. Maimai.cn zhipin.com By Gender By Educational Background 1,645 5,020 7,229 Employee interests protection 11,212 7,358 Transsion is deeply aware that talents are the power of enterprise development. We strive to create a safe, healthy, equal and inclusive work environment for the employees. Transsion strictly complies with the Labor Law ofof the People’s Republic ofofChina the Labor Contract Law ofof the People’s Republic ofofChina the Minors Female Male Junior College and under Undergraduate Protection Law of the People’s Republic of China Provisions on the Prohibition of Using Child Labor and other laws and regulations, fully respects the applicable laws and regulations of the company’s operating places and Postgraduate and above the international practices, and formulates talent management processes, policies and measures covering By Age By Region multiple aspects such as employee recruitment, employment, and compensation and benets, etc. 1,607 6,865 Legal employment Talents are the cornerstone of enterprise development. Based on the demands of strategic plan and business plan of Transsion, we formulate recruitment tasks and goals that cater the enter prise development, and take 9,367 7,113 7,512 such tasks and goals as the budget basis of talent recruitment demands to further promote the implementa- tion of relevant recruitment policies. We standardize recruitment process through the recruitment manage- ment system, and recruit talents through various channels such as social recruitment, campus recruitment and internal recommendation. In addition, we also reached cooperation with a third-party talent management Age 29 and under Age 30-39 China (including Hong Kong, Overseas platform to establish a recruitment management system specic to Transsion, build a dynamic and circulating Macao and Taiwan) Age 40 and above talent pool, and fully integrate and retain candidate resumes, in order to conduct deep mining of talents and ensure the security and stability of the recruitment system. Employment of Transsion Holdings in 2022 3 Honors of Transsion in talent development in 2022 Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report We respect and protect human rights in the global operations. Based on the principles of the Labor Law of the People’s Republic ofof China the Law on the Protection ofof Minors and other regulations, Transsion has Democratic communication developed the Corporate Social Responsibility Statement the Employee Handbook etc. The Corporate Transsion attaches importance to the opinions from employees, and has established various communication Social Responsibility Statement undertakes that we comply with the national laws and regulations on channels to address their demands promptly and safeguard their rights to know and participate. labor, health and safety and other social responsibilities, and abide by the relevant standards recognized internationally and other applicable industry standards and international conventions. Keep communication channels open We attach great importance to communication with our employees, set up diverse communication channels, The human rights protection commitments of Transsion Holdings and promote an open and democratic communication atmosphere within the company through the internal communication channel, “Transsion Knows” platform and its operation principle of “No Deletion of Posts, Human rights protection is the minimum standard for providing an equal working environment. We make the Respect Every Voice of Employees”; we promote direct communication between the management and the following human rights protection commitments in the Social Responsibility Statement and the Employee grassroots employees and timely response to employees through diversied approaches like promoting discus- Handbook The commitments are applicable to all directors, managers and employees of Shenzhen Transsion sion and dialogue at all levels, monthly meetings between departments, new employee communication meet- Holdings and its subsidiaries and branches, whether they work for the company on a full-time, part-time or ings and trade unions. We also respect employees’ advice and suggestions, respect employees’ willingness to otherwise temporary basis. participate in company management and construction, and investigate their positivity and motility, enhancing their sense of belonging. Free Employment Do not force, do not bind by contract, do not enslave or trac in labor. It is forbidden to ask employees to In 2022, the company launched the “Open Administration Platform” as a permanent window for collecting pay the deposit or to leave the identity card in company. administrative opinions. It opened up online questionnaires, oine symposiums, and hundreds of one-on-one Non-discrimination interviews to fully understand the needs of employees and the pain points of business. Combining employee feedback, benchmarking within the industry and company of the same scale , as well as external learning, the We promise to protect our employees from harassment and discrimination; the recruitment, wage, training opportunity, promotion, working arrangement (including working overtime) and dismissal are based on the company will continuously optimize its employee services. ability of employee and the need of position. We are against and shall never allow any discriminations Transsion has set up a trade union to protect the legitimate rights and interests of all employees in accordance related to race, social class, nationality, religion, disability, gender, sexual orientation, union membership of with the law. The trade union has formulated the Management Policy of the Trade Union Committee of Shen- and politics status. zhen Transsion Holdings Co., Ltd. to participate in the formulation of corporate democratic resolutions related Compensation and Welfare to the vital interests of employees from the perspective of employees, and provide suggestions and opinions The company pays the employee according to local laws and regulations and the wage should not be below to the management on strengthening employee diversity, safeguarding employee health and safety, enhanc- the minimum wage standard. The salary detail should be listed clearly through the les, and corresponding ing employee welfare, etc. holidays, wages, overtime pay as well as insurance should be provided. Prohibit Child Labourer Enrich communication content It is prohibited to employ child labourer in any section of manufacturing. All the employees must be over the age of 16. Employees under the age of 18 shall not be arranged to do works which may endanger the health Transsion has set up a HR Business Partner (BP) system, where the BP builds bridges for communi- or safety of juveniles. cation between departments, collects and coordinates various business needs and helps depart- Freedom of Association ments improve employee satisfaction. Employees can not only make requests or suggestions Employees have the rights to join unions freely; unions can negotiate with the company on behalf of the directly through the online Enterprise WeChat or Feishu administrative service platform, but also employees. communicate and receive answers to their questions face-to-face through the oine service desk for employees. Humane Treatment To ensure the physical and mental health of employees, and to protect their personality and dignity, any In terms of communication on performance appraisal, employees’ opinions are understood through kind of sexual harassment, sexual abuse, physical punishment, physical or mental oppression, verbal abuse performance communication, and performance communication coaching and attendance system and violent threats are strictly prohibited. sharing meetings are conducted to deepen employees’ understanding of the remuneration and performance system and help them perform better. In terms of the working hours of employees, Transsion has stipulated working hours in the Employee Hand- In terms of policy communication, we help employees to better understand and safeguard their book the Attendance Management Regulations and the Labor Contract and the company shall not force rights and interests by conducting policy communication sessions on various topics such as social employees to work overtime. The company applies standard working hour system at the headquarters, security, housing provident fund, settlement policy and the company’s commercial insurance. while the domestic and overseas oces can exibly adjust their working hours according to the actual Transsion has opened multiple communication channels such as communication workshops at the situation without violating local labor laws and relevant regulations, and report to the HR Center. theory-discussing meeting and forums for new employees to understand employees in a targeted manner, actively listen to their opinions and build a smooth communication bridge between the In 2022, there were no major personnel changes, no major labor disputes and no complaints on management and employees. human rights. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Compensation and benets Benets We comply with the Labor Contract Law ofof the People’s Republic ofofChina the Special Provisions on Labor The company provides a number of benets for employees, and has purchased overseas commercial Protection for Female Employees the Social Insurance Law and the local regulations, and have formulated the insurance for employees based overseas and on an overseas business trip. Measures for Employee Performance Management and the Measures for Compensation Management which set the principles of ranking by post, paying by ability and rewarding by performance. Mandated benets Basic benets Special benets Compensation and performance In accordance with national Employees enjoy: Employees who meet In terms of compensation and performance, Transsion has formulated the Measures for Compensation Man- or local regulations, we conditions can enjoy: Leaves other than statutory agement applicable to employees of Transsion Holdings and its subsidiaries and branches, providing a provide our employees with: holidays, including sick leave, Marriage and family market-competitive compensation package for all employees, including xed and variable compensation. We National statutory holidays work-related injury leave, welfare follow the principle of “Equal Pay For Equal Work”, and determine salaries based on post requirements and personal leave, marriage employees’ individual abilities, regardless of gender, ethnicity, religion, political stand, marital status and other Social insurance, including Work-related injury leave, condolence leave, factors. We adhere to a compensation strategy of putting employees’ performance rst while taking into basic pension insurance, insurance prenatal check-up leave, account the spirit of hard work and innovation, and favoring key positions. medical insurance, unemploy- maternity leave, paternity Commercial insurance ment insurance, work-related We conduct regular performance appraisals, establish appraisal criteria from company development, employ- leave, breastfeeding leave Accidental injury injury insurance, etc. ees’ individual performance, work ability, potential and other aspects, and determine the appraisal cycle and annual leave,etc. insurance Housing provident fund according to the needs in dierent development stages and the responsibilities of each department, which is Holiday cash gifts or presents Expat subsidies divided into quarterly, semi-annual and annual appraisals. After the performance appraisal of employees, the Other statutory employee for traditional festivals such company conducts enhanced incentives and improvement guidance through interviews and provides feedback benets as Chinese New Year Festival on employees’ performance. If the appraisee holds an objection, he/she could attempt to resolve grievances and Mid-Autumn Festival with his/her immediate supervisor. In the event the attempts to resolve the grievance are not successful and Cash gifts or presents for the appraisee wishes to pursue the matter, he/she could present the grievance in writing to the HR Center. We employee birthday guarantee that the employees will receive eective feedback and timely response to their opinions. Meal allowance Communication allowance Global employees at Transsion Holdings Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Employee care Transsion adheres to the principle of "People-Oriented" and creates a pleasant working environment for employees to help them balance work and life. We care for special employees and are committed to meeting the needs of every employee by providing barrier-free restrooms, nursing rooms, tness rooms and other public facilities in the oce building. The company regularly holds a variety of cultural activities for employees, including sports, entertainment, parenting and more. In addition, the company has established various themed clubs such as basketball, football, tness, English corners, and book clubs. The company also holds themed events on various festivals to oer caring greetings, eectively enhancing employee happiness and sense of belonging. Monthly Birthday Party Holiday-themed events Free Chinese Medicine Clinic Employee Birthday Party The company held monthly birthday party for In 2022, the company organized various theme employees. Colleagues celebrating their birth- activities such as “Be Like a Child” for days in the same month enjoy a delicate tea Children's Day, “Moon Palace Carnival” for break together, make birthday wishes and feel Mid-Autumn Festival, and “Not Alone on the ceremonial atmosphere of being the birth- Double Celebration” for Christmas and New day stars. Moreover, birthday gifts are given Year. The implementation of these activities out on site. not only enlivened the working atmosphere but also greatly enhanced employee happiness and cohesion, further promoting the implementa- tion of the company's corporate culture. Clubs 100-day weight loss challenge Employees can participate in various activities Not Alone on Double Celebration Moon Palace Canival In 2022, the company held a 100-day weight for free, including swimming, reading, football, loss competition, which motivated employees basketball, traditional Chinese culture, to develop good exercise habits while working. badminton, tennis, board games, English, After the event, many employees gained new music, tness, calligraphy, ower arrange- sports skills, healthier dietary habits and ment, yoga, stand-up comedy, and improv achieved their ideal body shape. clubs. These activities are organized on a weekly basis, with more than 300 events held by various clubs throughout the year, attract- ing over 5,000 participants. Free Chinese Medicine Clinic In 2022, the company held two Traditional Annual Kick o Meeting Chinese Medicine free consultation events; thoes two events focused on spinal health Transsion has formulated and released the Employee Mutual Aid Fund Management Measures and estab- and occupational diseases related to oce lished the "Yin. Weiai" Employee Mutual Aid Special Fund to provide assistance to company employees who work respectively, providing popular science education and on-site consultation. have diculties in medical treatment due to major illnesses, accidents and other reasons. In 2022, the "Yin. Weiai" Employee Mutual Aid Special Fund distributed a total of 355,800 yuan of mutual aid funds. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Employee training and development Production Line for Talent Replication By implementing career management and establishing a “dual-channel” promotion mechanism, Transsion has achieved multidimensional development of employees through management and professional channels in parallel. In the meantime, by virtue of a plenty of training resources of Transsion College, we help our employ- ees improve their professional ability and career competence, providing a wide space for their career develop- National ment. Leading Product R&D Coures Extractor brand Instructor Coach Mentor talent manager manager developer ... manager Talent development Supply Local Local Through the establishment of the Transsion College responsible for overall planning of the training and devel- chain retail marketing Knowhow opment of employees, Transsion has built a three-level management structure of “company – department/di- manager manager manager vision – second-tier department”, with managers at all levels being responsible for the training of their teams. Externally Intemally generic exclusive Production line Talent replication New cadres Transsion has developed a comprehensive development plan for talents at dierent levels, and boosts the Form courses,cases,experience articles,etc. development of reserve talents; we assign new employees a career mentor who pays close attention to the employee’s work status and provides necessary guidance at any time. Eagle Leading eagle Since 2019, Transsion has explored the talent development mode of “Integration of Selection and Training” for the cultivation of “core talent” reserve force by combining the development needs and practices of the compa- ny. Beneting from the talent development project, trainees can maintain timely communication with compa- New employee Demand scene ny executives and obtain eective feedback through face-to-face communication with company executives, so that trainees can be guided in their development direction and improvement space more pertinently. In 2022, Training for new a new form of online and oine training camp was innovatively used for the cultivation of key talents in R&D Rookie employees from social Foster suitable demand and subsidiaries' grassroots cadre training, the Manufacturing Center's Strong Foundation Plan, product recruitment managers, national managers and other projects. Approximately 250 employees participated in the training Development(selection and training integration)-Connection(create an atmosphere, program in 2022. build a platform, strengthen both supply and demand, accumulate organizational capacity) Talent development plan of Transsion: Talent development plan for fresh graduates Rookie Program for fresh graduates, Gyrfalcon Program for management trainees, Blue Bird Program for interns Leadership development program Eagle Program for grassroots managers, Leading Eagle Program for middle managers and Future Leaders Training Camp for reserved senior managers Key talent development program Product Manager Training Camp, National Manager Development Training Camp, Local Talent Devel- opment Training Camp, Supply Chain Elite Development Training Camp, Financial Reserve Talent Man- agement Training Camp For all employees We have set up the Transsion E-learning System (TES) and Transsion Hall to share generic skills and technologies, and each department also has internal sharing mechanisms focusing on experience shar- ing and knowledge accumulation in business areas Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Diversied training In addition, Transsion supports employees to pursue skill improvement and career development by encouraging them to obtain educational upgrade and qualications on the job through continuing education based on their We are committed to building a comprehensive training system to provide targeted training for employees in professional background. Transsion has formulated the Training Management Measures to encourage employ- dierent positions, consolidate their business foundation, and enrich and enhance their professional skills. We ees to participate in training programs related to their job skills improvement and provides assistance such as have formulated policies such as the Training Management Measures and the College Annual Training Plan to expense reimbursement. We have formulated the Management Measures for Advanced Study of Company coordinate the company’s training plans, manage progress dynamically through TES, clarify the training oper- Executives to provide support for the advanced study for degrees such as MBA. The company provides compa- ation procedures and instructor responsibilities, and establish a sound training management mechanism. ny executives with assistance including study resources recommendation and partial reimbursement of tuition fees. For language learning, we have formulated the Implementation Rules for Foreign Language Learning Incentive, reimbursing expenses such as the examination registration fees for English, Arabic, French and other TES (Transsion Education System) languages required for the current business, in a view to encouraging employees to improve their foreign TES serves the business needs of all levels of Transsion. The system is operated by the Transsion language skills. College, with support from the Process and Information Center, Human Resources Center, and Trans- sion College. It is a self-owned mobile learning platform covering the entire business landscape of Transsion. In 2022, the platform launched a series of special courses to meet the learning needs of "Belbin Team Role" Training employees, such as "TES Learning Management", "UCW Unlimited Case Works", "Just-in-time Learn- The "Belbin Team Role" is a training course introduced by the company. Based on scientic assessment ing-Transsion Campus Recruitment Training", "TED on TES", "Video Library", "Product Innovation and diagnosis of the real feedback of team members, it helps lead teams to better understand them- Study Group", and "Transsion Business Course". selves and their colleagues, cooperate more eectively, and become higher-performing teams. In 2022, the company has conducted more than 10 learning and discussion sessions, covering relevant depart- ments such as R&D, supply chain, and manufacturing. Oine training workshops To meet the needs of diverse learning scenarios of business departments, Transsion College has launched workshop programs that can be delivered by internal teams. For example, The "Belbin Team Role" gathers the advantages of team members through evaluation and presents them in a radial graph, which facilitates ecient teamwork and team management. "Mentorship Ability Develop- ment" is a customized development program designed for mentors to better train fresh graduates to quickly adapt to their job positions. "Design Thinking Workshop" is a customized workshop product based on innovative demands from various business departments, which leads learners to generate innovative solutions from the user's perspective in a real business scenario. It is designed to be as close to the business working environment as possible, promoting "learning by doing" and better supporting internal talent to meet business challenges. School-enterprise co-development Transsion deeply understands that, in the eld of mobile communications and the Internet, the core of enter- prise competition lies in the competition for cutting-edge technology and talent. We have entered into indus- try-university-research cooperation agreements with Shanghai Jiaotong University Huazhong University of Corporate culture publicity Science and Technology, The Hong Kong Polytechnic University and other universities to develop in-depth cooperation in talent training, technological cooperation, and talent exchange and supply. Based on the coop- The company have successively organized several culture seminars, inviting employees from dierent eration framework, Transsion and the universities have given full play to respective technical and resource businesses, functions and levels including core executives, HR team, procurement, nance, and R&D, to advantages, and focused on the elds such as mobile phone product hardware, software, mobile Internet and participate in open workshops to express and exchange their true ideas via open workshops, to allow articial intelligence, to carry out cutting-edge exploration and gradually build an industry-university-research the Transsion culture to take root in the knowledge, belief and behaviors of Transsioners; We have set up a special course of culture tour for new employees to experience the Transsion style with fun and cooperation system, establishing a long-term and stable partnership. attitude at the induction; We have created 6 IPs of Transsion values and, with the help of peripheral We have also teamed up with University of Ibadan and University of Nairobi to explore new models of carriers of “Culture Creativity π”, integrate them into employees’ daily work and life and spread the school-enterprise cooperation and strengthen all-round school-enterprise cooperation in professional corporate culture to every corner; We have called on and run a culture ambassador team consisting all exchange, student practice and graduate employment. business departments to embed the culture into business and nurture the culture with business through the two-way idea of empowerment and practice, and to continuously intensify the core of We expect that deepening school-enterprise cooperation will help Transsion strengthen its R&D deployment, Transsion culture. target market demand and opportunities, and continuously enhance the product value, while creating a healthy ecosystem for talent development to empower business development. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Reasonable promotion Employee incentives To ensure fair promotion of employees is an important factor for the stable development of an enterprise. In order to cultivate and motivate the entrepreneurial spirit of Transsion employees, Transsion has implement- Transsion Holdings has formulated the Promotion Program of Professional Serial Certication, the Cadre ed a restricted Stock Incentive Plan for 2022 in accordance with relevant laws and regulations such as the Man- Promotion Program and other system to standardize and guide the promotion management, and adheres to agement Measures for the Equity Incentive ofofListed Companies The total amount of this incentive is 17.18 the promotion principles of “Fairness and Impartiality, Scientic Selection and Merit-based Admission” to million shares, and on September 13, 2022, the rst grant of 13.75 million restricted stocks was completed to select talent in line with the company’s culture and team development needs. Transsion Holdings is committed 926 incentive objects. to boosting a promotion mechanism with clearer appointment and promotion requirements and a more specic bottom line, selecting on merit and ensuring a smoother development channel for employees with For employees with high value contributions, Transsion provides them with market-competitive remuneration outstanding performance and ability. rewards to attract and retain the company’s core talent through diversied and dierentiated incentive mech- anisms. Promotion mechanism Transsion has implemented a “dual-channel” mechanism, with management channel and profession- Dierentiated Incentive Mechanisms of Transsion al channel in parallel to achieve multi-dimensional development of employees. Short-term incentive Mid-term incentive Long-term incentive Appraisal criteria Incentive for Sales Performance Unit stock incentive plan Transsion has developed tailored promotion programs for dierent targets, such as professional Plan (PUP) serial promotion and cadre promotion, and the main factors to be considered include performance virtual project incen- The medi- and working ability. R&D value incentive tives um-to-long-term incentive manage- Performance-based Incentice for manage- ment measures incentives ment trainee Supervision of promotion Cadres are required to undergo assessments such as the leadership assessment and defenses, demonstrate their work results, receive the audit by judges and review for certication, and depart- ment announcement. If there are no objections, their promotion will be submitted to the company for approval. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Occupational health and safety Transsion strictly complies with the laws and regulations such as the Work Safety Law of the People’s Republic of China the Law ofof the People’s Republic of China on Prevention and Control ofof Occupational Diseases and the Management Measures for the Production Safety Accident Contingency Plan and has formulated internal policies such as the Regulations on the Management of Environmental Safety in Oces, which provide specic regulatory guidelines on the safety and health of employees. Ensure occupational safety and health Standardizing operating requirements Employees are required to strictly comply with labor discipline, work safety rules and regulations, operating guidelines on work safety, etc. Transsion Holdings ISO Shenzhen Tecno ISO 45001 Chongqing Transsion Technology Providing a safe environment 45001 Certication Certication ISO 45001 Certication Transsion takes corresponding measures to ensure that the workplace complies with regulations in terms of drinking water, sanitation, re safety, lighting, and ventilation, providing a healthy and safe working and living environment for employees. Furnished with safety equipment Transsion equips employees with the labor protection supplies required for their work and regularly distributes necessary pandemic prevention materials to employees during the pandemic. Regular health check-ups Transsion pays attention to the health of employees and organizes regular health check-ups. Organizing healthy sports activities Employees can participate in various sports clubs such as swimming, football, basketball, badmin- ton, tennis, yoga and tness for free. The clubs hold nearly 400 activities throughout the year, Transsion Basketball Match Yoga Club attracting more than 5,000 participants. At the end of the year, each club holds a New Year Cup competition to allow employees to experience the passion of sports competition. The company also holds a 100-day weight loss challenge to encourage employees to develop good tness habits while working. In addition, the company provides tness rooms, yoga rooms, and leisure sports areas for employees. Organizing health lectures The company organizes employees to participate in lectures and training on oce safety, comput- er virus prevention and treatment, extreme weather travel safety, occupational disease preven- tion, common and frequently-occurring disease prevention through online and oine methods, which shows the company's care for the physical and mental health of its employees. Certication Transsion Holdings, Shenzhen Tecno and Chongqing Transsion Technology have been awarded the Occupational Health and Safety Management System Certicate. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Focus on safety training Transsion held a training session on re safety training and re evacuation drill The company has established a sound EHS management structure and system. It organizes safety knowl- edge and emergency skills training in accordance with the requirements of laws and regulations and practi- In July, August and December 2022, Transsion held re safety training and re escape drills in Shang- cal needs, deploys emergency materials that meet compliance requirements, and organizes regular contin- hai and Shenzhen to help employees master re safety knowledge, conduct orderly evacuation gency plan drills of various security themes to ensure the eectiveness. exercises, and improve their ability to respond to extreme situations. In 2022, two domestic factories carried out more than 320 training sessions concerning EHS, with more than 17,000 training attendance, covering 100% factory workers. Transsion organizes employees to participate in the Red Cross rst aid certicate Safety Training in Factories training in Shanghai In October 2022, Transsion organized employees to participate in the rst-aid training organized by the Shanghai Red Cross Society, and obtained the rst-aid certicate, which helps employees to improve their theoretical knowledge and practical skills related to CPR, trauma rescue, escape and avoidance. Emergency Drill in Factories Partner Responsibility 05. Response to SDGs Indicators For Win-win Results Transsion upholds the principle of win-win cooperation, actively seeks to establish long term partnerships of mutual trust and benet with rele- Response to GRI Indicators vant providers in the industry chain, and joins hands with domestic and foreign partners to share the fruits of sustainable development. GRI102-9 GRI102-10 GRI308 GRI414 滚滚长江东逝水 75 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 76 Responsible supply chain management proof of salary payment and interviewing employees, and are concerned about the occupational health and safety of suppliers’ employees. We require suppliers to pay basic salary and corresponding benets as required by local laws and regulations, and pay corresponding overtime fees according to local laws Suppliers are important partners of Transsion. Transsion and the suppliers jointly comply with the laws and and regulations. regulations and generally accepted international standards or conventions in the places of product manufac- turing and operation. To establish a standardized supplier management procedure and system for the compa- ny, we have developed a series of internal policies such as the Process for Introducing New Suppliers, Supplier Feedback Management Process, Transsion’s Integrity Statement and Procurement Agreement to shape a Audit and assessment of supplier’s contract performance healthy and sustainable responsible supply chain. Moreover, Transsion has set up a mandatory supplier intro- duction standard, the Supplier Mandatory Criteria Assessment Form which clearly sets out the “zero toler- We conduct regular audits of suppliers’ contract performance and have established audit standards for ance” criteria related to the environmental and social responsibility of suppliers. environmental, re and safety management of suppliers, including ISO 9000 quality management system, ISO 14001 environmental management system, ISO 45001 occupational health management system, RoHS hazardous substances management system, conict minerals management, 27001 infor- Supply chain management process mation security management system and other standards. In addition, we have developed the Supplier Performance Evaluation Process and Supplier Incentive Management Measures to evaluate suppliers in terms of labor management, environmental management and other aspects and provide monetary and Supplier identication and introduction honorary incentives to suppliers with excellent performance in comprehensive dimensions. We have established strict supplier introduction approval criteria to apply corresponding standards to In 2022, we audited all new suppliers to be introduced and suppliers that were on the Approved Vendor List all introduced suppliers, including but not limited to requiring suppliers to have sound corporate quali- (AVL) to be audited annually, and supplier audit results all met internal management standards. cations, matching professional qualications and service capabilities, and usually adopt an open platform to provide registration and ensure a fair and transparent supplier registration process. Proportion of suppliers signing the Supplier Integrity and Honesty Commitment Letter, Decla- Transsion has developed the Process for Introducing New Suppliers requiring new suppliers introduced to enter into agreements such as the Safety and Environmental Protection Agreement and the Agree- ration of Supplier Interests 100% ment on Not Using Prohibited Substances with the company when new suppliers are introduced. In addi- tion, we have developed a Supplier Assessment Form - QSA to check suppliers’ compliance in environ- mental and occupational health and safety to safeguard the green procurement from the supply chain and the personal and property safety of laborers, and we will rst select suppliers with excellent perfor- Communication with supplier mance. We conduct business reviews through annual supplier conferences and quarterly, annual and unscheduled communications between middle and senior management among suppliers, putting forward green procure- ment, delivery, technology, quality and other demands and promoting improvement. In 2022, over 100 supplier Supplier introduction audit QBR/YBR (quarterly/annual) communication meetings were completed. In addition, we also publicize and arrange for shortlisted suppliers to sign the Transsion Integrity Statement We set up a supplier review panel to conduct strict inspections of suppliers’ qualications, product qual- during supplier audits, and require partner suppliers to sign the Supplier Integrity and Honesty Commitment ity, social responsibility, labor rights and interests, and other areas. We have developed and implement- Letter and the Declaration of Supplier Interests in a bid to further strengthen the integrity publicity to suppliers. of ed a Supplier Mandatory Criteria Assessment Form as the assessment criteria to conduct strict assess- ments on corporate quality system assessment (QSA), quality process audit (QPA), trade safety and other aspects. Qualied suppliers can be introduced into the resource pool as reserve. “Walk Hand in Hand, Go Far and Wide” Supplier Conference We also actively focus on the practices of suppliers in respect of environmental protection and labor In November 2022, we held the “Walk Hand in Hand, Go Far and management and advocate the establishment of eective labor, health and safety management Wide” supplier conference to exchange ideas with partners partici- systems by them when assessing supplier admission. We set “not using child labor and forced labor” and pating in the conference on “the subsequent strategic development “not providing false information”as mandatory criterias in Supplier Mandatory Criteria Assessment direction of Transsion’s various product businesses”, in which more Form We have formulated environmental, re and safety audit projects when assessing supplier than 200 major suppliers of approximately 90 core components admission. We require compliance in the use of labor, ensure compliance by reviewing the supplier’s participated. employee list, sampling employee information and employment contracts, requiring suppliers to provide 77 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 78 Responsible procurement Transsion continues to keep abreast of the development trends of the industry, attaches importance to exchanges and cooperation within and outside the industry, actively participates in various activities in the industry, and strives to innovate and deliver value with all partners. In 2022, Transsion actively built platforms for cooperation and sharing, strengthened cooperation with universities, industry associations and other Transsion follows the strict standards of integrity in all business interactions, prohibits any form of bribery, stakeholders while extensively taking active part in international cooperation and exchange, and continuously corruption, extortion and embezzlement of public funds, and adheres to a green and sustainable procurement promoted the standardized development of industry technology. philosophy to achieve responsible procurement. Deepen the industry-university-research-application coopera- Optimize conict minerals management tion system In terms of conict minerals management, Transsion complies with the conict minerals reporting and other Transsion continues to broaden talent recruitment system by leveraging advantageous enterprise resources to requirements under section 1502 of the US Dodd-Frank Wall Street Reform and Consumer Protection Act (the cooperate with well-known universities at home and abroad in support to the ecient development of Dodd-Frank Act) and irregularly conducts supplier conict minerals survey and collects conict minerals business and achieve a win-win situation with the academic community. In 2022, Transsion cooperated with reports from suppliers to ensure that conict minerals from illegal mines are not used in the supply chain. Shanghai Jiao Tong University and Tongji University, and by virtue of their unique advantages in the introduc- Meanwhile, Transsion has released a statement on conict minerals management on its website. tion and training of talents, promoted the cooperation in technology and projects, accelerated the indus- try-university-research results transformation and the training of innovative talent, and will maintain long-term win-win partnership with the academics in the future. Green and clean procurement Based on the concept of sustainable development, Transsion regulates green procurement and strengthens the The "Key Technologies and Applications for Mobile Image Quality Evalua- assessment control of the information about suppliers’ environmental and social factors. Transsion has tion" project jointly applied by Transsion and Shanghai Jiao Tong University improved the supplier collaboration platform, where the environmental protection agreements signed by won the rst prize of the Technical Invention Award of the Chinese Society of suppliers and the information related to environment and labor health and safety involved in supplier audits are available. Image and Graphics in 2022. In 2022, Transsion will continue to deepen its expertise in mobile terminal imaging. Transsion and Transsion pays attention to transparent procurement. In 2022, Transsion and its suppliers signed the contrac- Shanghai Jiao Tong University have collaborated in the eld of mobile imaging, and the jointly of tual documents such as the Supplier Integrity and Honesty Commitment Letter and Declaration of Supplier applied project "Key Technologies and Applications for Mobile Image Quality Evaluation" was Interests Suppliers shall guarantee not to promise or agree to provide, or authorize any third party to provide, awarded the rst prize of the Technical Invention Award of the China Society of Image and Graphics or pay any fees, loans, donations, anything of value or improper advantage to our employees and their spouses, in 2022. their children and children’s spouses and other relatives directly or indirectly, or other specic/interested parties for the purpose of obtaining other improper business benets, and not to give any kickbacks, commis- sions, gifts or other benets to our managers, employees, agents or other related parties in any form. In addi- tion, we established integrity and honesty provisions in the Procurement Agreement and organized internal integrity training and publicized anti-corruption cases to internal employees and suppliers on an irregular basis. Transsion requires supplier partners to fulll the obligation to inform it in the event of a request for a bribe. In the event of bribery during the cooperation, Transsion will terminate all cooperation with it, regardless of whether an improper benet is actually obtained. Promote industry development 79 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 80 Engage in Industry conversations and exchanges Innix, a mobile phone brand of Transsion, released an industry white paper Transsion Holdings has vigorously expanded cooperation areas and promoted diversied strategic coopera- Prospects for the Entry-level 5G Mobile Phone Market together with CCS tion featuring mutual complementarity. In 2022, many brands of Transsion conducted cooperation with third Insight, a well-known global industry analysis institution. parties and engage in industry conversations. In 2022, Innix jointly with the globally renowned analyst rm CCS Insight, released a report Pros- Transsion's innovative technology brand TECNO teamed up with globally renowned third-party pects for the Entry-level 5G Mobile Phone Market. The report analyzed the chip supply and the analysis institution Counterpoint to jointly host an online industry seminar titled "Moving Towards current development of the global smartphone market, evaluated and predicted the future pros- High-end: Smartphones Demand Transformation and Technological Drivers". pects of 5G smartphones in emerging markets, and elaborated on growth opportunities and respec- tive advantages faced by smartphone brands represented by Innix. Innix, a mobile phone brand of Transsion, released an industry white paper Prospects for the Entry-level 5G Mobile Phone Market together with CCS Insight, a well-known global industry analysis institution. Transsion made an appearance at VALSE 2022, discussing the development and application of cutting-edge technology in mobile terminal computing and photography. Innix, a mobile phone brand of Transsion, continued a partnership with the Royal Observatory Transsion made an appearance at VALSE 2022, discussing the development Greenwich, London, to help people better understand and explore the universe. and application of cutting-edge technology in mobile terminal computing and photography. The Visual and Learning Young Scholars Conference (VALSE 2022), hosted by the Chinese Associa- Transsion's innovative technology brand TECNO teamed up with globally tion of Articial Intelligence, was grandly held at the Tianjin National Convention Center from renowned third-party analysis institution Counterpoint to jointly host an August 22nd to 24th, 2022. Numerous domestic experts, scholars, university professors and online industry seminar titled "Moving Towards High-end: Smartphones students, as well as innovative technology companies, gathered together. Transsion showcased its research achievements in the eld of mobile terminal computational photography at this conference, Demand Transformation and Technological Drivers". and discussed the development and application of cutting-edge technology with domestic experts and scholars. At the conference, Transsion's image research and development team delivered a On November 22, 2022, TECNO, the innovative technology brand of Transsion, and the globally keynote speech on "Development and Application of Mobile Terminal Computational Photography renowned third-party analysis institution Counterpoint jointly held an online industry seminar titled Technology". The speech introduced the development of mobile phone photography and video tech- "Moving Towards High-end: Smartphones Demand Transformation and Technological Drivers". nology, and shared the denition, system architecture, key technologies and characteristics covered Experts from various elds of global smartphones gathered together to explore the changing by mobile terminal computational photography, as well as the many applications brought about by demands of high-end smartphone consumers and emerging technology development trends. The the improvement of the imaging devices and computing algorithms of mobile phones, and future seminar invited globally renowned enterprises MediaTek and the international leading media group trends in technological development. Forbes, to participate together. 81 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 82 Advance the development of industry standards Innix, a mobile phone brand of Transsion, continues to explore the universe in partnership with the Royal Observatory Greenwich, empowering young We actively promote relevant standardization research, continue to enhance Transsion’s inuence in interna- tional organizations for standards, and cooperate with ecological partners in the industry to contribute to the people. development of the industry. Over the years, Transsion has developed a long-term R&D plan around the main- stream industry trend of computational photography technology and product applications, and continued to In September 2022, Innix announced that it had further strengthened its partnership with the Royal increase investment in technology R&D. Transsion has also exported research results through standardized Observatory Greenwich in the UK, donating over 90,000 US dollars in repair funds to the observato- methods to establish a deep connection between R&D and industry. ry's observation equipment, the Annie Maunder Astrographic Telescope, to support the astronomi- cal cause of the observatory. A Number of International Standards Led by Transsion are Approved by ITU-T, Deepening the Establishment of an International Standard System for Computational Photography Royal Observatory Greenwich Annie Maunder Astrographic (News release pictures for Innix) Telescope Community Responsibilities 06. Response to SDGs Indicators for Harmony Response to GRI Indicators As an enterprise with a sense of social responsibility, we actively respond to the national appeals, oer assistance to “rural revitalization”, partici- GRI413 pate in public welfare undertakings and give back to society to deeply assume corporate social responsibility. 85 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 86 Adhering to the philosophy of “Together we can”, Transsion takes an active part in public welfare undertakings, keeps up with the national development strategies, positively assumes corporate social responsibility, and continues to create a positive impact on the local communities. In 2022, the total amount of donations to external organizations, public welfare, and rural rexitalization by Transsion was about RMB million. Rural revitalization As China declared comprehensive victory in the tough battle against poverty, rural revitalization has become an important strategy to continue to promote the development of rural areas and the increase of people’s income. As an enterprise with a sense of social responsibility, Transsion has always attached great importance Transsion was thanked by the leadership group of counterpart assistance of Nanshan to promoting local industry development and increasing people’s income to make them rich through corporate development. After the national rural revitalization strategy was put forward, Transsion took active actions to District, Shenzhen City for supporting rural revitalization. deeply assume corporate social responsibility by combining industrial revitalization with talent revitalization based on the business landscape. Transsion not only continued consumption assistance, but also focused on talent revitalization and rural “Gather Transsion’s power to fuel up rural revitalization.” In 2022, in active response to the national strategy, education. It has joined hands with the Amity Foundation to launch the "Small Desks in the Mountains" project Transsion Holdings continued to lay out the special plan for “rural revitalization”. In terms of consumption to provide educational assistance in Dege County, Ganzi Tibetan Autonomous Prefecture, Sichuan Province. assistance, Transsion helped Bama County in Guangxi and Wuxi County in Chongqing, eectively promoting This project aims to improve the teaching conditions of rural children and promote social education equity. the rural revitalization with practical actions. Talent revitalization — "Small Desks in the Mountains" project Consumption Assistance Contributed to Rural Revitalization In 2022, Transsion partnered with Amity Foundation to launch the "Small Desks in the Mountains" In 2022, Transsion Holdings purchased agricultural products from designated poverty alleviation project, donating about RMB 420,000 to the Amity Foundation. The funds were mainly used to companies in Nanshan District, Shenzhen, with a total purchase amount of about RMB 1.57 million, donate student-specic desks and chairs to six schools in Dege County, Ganzi Tibetan Autonomous to support the industries and employment in Bama County, Guangxi and Wuxi County, Chongqing. Prefecture, providing children with adjustable desks and chairs that are scientically designed and suitable for their physical development, helping them to learn happily and grow healthily. In addition to donating desks and chairs, Transsion also provided the children with art education picture books and calligraphy sets. Transsion helped Bama County, Guangxi and Wuxi County, Chongqing by consumption. 87 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 88 Public welfare and charity TECNO and Innix, the mobile phone brands of Transsion, and the after-sales service brand, Carlcare, provided assistance to the disaster “Practice corporate social responsibility and give back to the local community in Africa” and “Be a brand with areas in Pakistan and donated money for charity. care”. All mobile phone brands of Transsion help the local disadvantaged, support education with technology and ght the pandemic through material/fund donations in the places where they operate. In 2022, Pakistan suered from a rare ood disaster. Transsion's mobile phone brands TECNO and Innix, as well as after-sales service brand Carlcare, provided assistance to the disaster area in Pakistan and donated funds. “Little Library” donation program of Transsion’s mobile phone brand - itel Transsion TECNO division and the local team in Pakistan drove nearly 300 kilometers to the disaster area and donated essential supplies such as our and oil, with a total value of about 1.75 million In 2022, itel called on 13 countries to participate in the "Little Library" public welfare initiative, donat- Pakistani Rupees, to alleviate the urgent needs of the victims. This donation has received attention ing books, bookshelves, learning and living supplies to chidren in impoverished areas in Nigeria, Cte from local newspapers, TV stations, and technology media. The Chinese Embassy in Pakistan also d'Ivoire, Ghana, Cameroon, Rwanda, Democratic Republic of Congo, Tanzania, Kenya,etc., and praised this donation through social media. helped children achieve their dream to go to school. As of 2022, the project has helped more than Innix, a mobile phone brand of Transsion, has formed a convoy to support the disaster areas and 60,000 school children and families, established more than 350 little libraries and involved a total provided needs for the victims. donation of RMB 980,000. Carlcare, an after-sales service brand of Transsion, has been closely monitoring the situation in the The project has gained high recognition from all sectors of society and itel has won three brand disaster areas of Pakistan. In September 2022, it actively organized ood rescue operations and awards and certications in 2022: Africa’s Most Committed Brand to Humanitarian Services, Award distributed materials to the aected people, donating about 500,000 Pakistani Rupees worth of of Recognition of Outstanding Impact and Certicate of Appreciation for sponsorship. materials. Carlcare also cooperated with the Alkhidmat Foundation to launch the "Carlcare ood relief" campaign, providing food, water, mosquito nets, and other daily necessities to the severely aected Punjab Province, alleviating the problem of material shortages in the disaster area and helping the people there get through the diculties. “Little Library” Activities TECNO donated to the disaster The Chinese Embassy in Pakistan praised the areas. donation through social media. “Little Library” program receives Africa’s Most Committed Brand to Humanitarian Services, Award of Recognition of Outstanding Impact and Certicate of Appreciation for sponsorship. Innix donated and rushed to support Carlcare went to the disaster area the disaster areas. to distribute daily necessities. 89 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 90 Donation of mobile phones to help groups in need improve current life by Transsion’s mobile phone brand - TECNO teamed up with Manchester City Transsion’s mobile phone brand - TECNO Football Club to launch the "Stop At Nothing" program to help aspiring sports journalists achieve their dreams through internships. In 2022, TECNO Philippines team collaborated with local KOLs to donate 50 units of POVA NEO, worth about 5,093 US dolloars, to the city health oce, elderly aairs oce, and students in the In the 2022 season, TECNO once again joined hands with Manchester City to launch the "Stop At capital of the province of Bulacan, Malolos City, in order to give back to the community and show the Nothing" internship sports journalist dream plan in the Indian market, providing valuable internship brand inuence of TECNO. In addition, the TECNO Philippines team partnered with GRAB to donate and employment opportunities for young people with sports news ideals in the world's top sports 65 units of POVA NEO, worth about 6,620 US dollars to young workers and labor groups who contin- media GOAL. Qualiers will become exclusive interns sports journalists of GOAL, receiving real-time ued to contribute to the city's operations. TECNO actively takes on social responsibility and helps training from GOAL's global and local editorial teams, learning sports writing, event analysis, and people in need to improve their current lives through the combination of love and technology. interview skills, and fully covering Manchester City's hottest matches. They will also have the oppor- tunity to have close conversations with Manchester City players, legends, and sports professionals. Transsion's accessory brand oraimo launched "oraimo Cares For Explor- ers" charity project. In December 2022, oraimo Nigeria partnered with the Blessing Omolafe Foundation charity to bring the "oraimo Cares for Explorers" to the slums of Nigeria. They provided Christmas gifts to women and children and donated funds to improve the living environment of local women and children, as well as to provide high-quality education for vulnerable groups and youth in the impoverished area. "Show Me LOVE" activity of Transsion’s mobile phone brand - TECNO During “TECNO Blue Valentine's Day” in February 2022, TECNO Nigeria launched "Show Me LOVE" activity, visiting Adonai Orphanage in northern Nigeria, and giving baby products, hygiene products, and branded gifts to the children in the orphanage. 91 Shenzhen Transsion Holdings Co., Ltd 2022 Environmental, Social and Governance Report 92 Transsion’s mobile phone brand - TECNO launched a women's health-themed activity in partnership with the welfare organization JCI. Before Christmas 2022, Transsion collaborated with In March 2022, Transsion’s Mobile Phone Brand - TECNO launched a women's health-themed activity Shikhar Foundation, a public welfare organization dedi- with the welfare organization JCI(Jeune Chambre International). The focus of the activity was on cated to empowering girls in India through education, to cervical cancer screening and prevention. To help women in impoverished areas of Senegal under- collect Christmas wishes from some of the girls through stand cervical cancer, TECNO and JCI jointly organized a theme activity in remote towns in Senegal, a wish tree and deliver the gifts they hoped for to their promoting protective knowledge and conducting on-site health checkups. Through distributing hands. In addition, they awarded itel smartphones to promotional brochures, free on-site checkups, donations and other means, they called for greater 10th grade students who excelled in their midterm attention to women's health from society. In total, six theme activities were held in six cities in Sene- exams. gal in 2022, and hundreds of women received on-site health checkups. Transsion’s mobile phone brand - Innix held a campus music festival to inspire young people to pursue their music dreams. In September 2022, Innix sponsored the Rising Star campus music festival in three Kenyan universi- ties - University of Nairobi, Moi University, and Mombasa Technical University - with a total sponsor- ship of over 6,000 US dollars. The event brought together original music, rap, local songs, and popu- lar western styles, igniting young people's music dreams. Joining hands with Prerna to care for impoverished children. In February 2022, Transsion partnered with the social welfare organization Prerna, which focuses on improving the lives of impoverished children in India. They spontaneously donated cash, books, note- books, stationery, various snacks, and other items to children living in slums in the Batikoy Mine area and southern Delhi, with a total value of approximately 1 Lacs Rupees. Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Appendix I Content Index of Global Indicator Indicator Description Section Reporting Initiative (GRI) Standards 102-24 Nominating and selecting the highest governance body Conict of interest / Not applicable 102-25 102-26 Role of highest governance body in setting purpose, values and strategy About Transsio Indicator Indicator Description Section 102-27 Collective knowledge of the highest governance body / 102-1 Name of organization About this Report 102-28 Evaluating the highest governance body’s performance / 102-2 Activities, brands, products and services About Transsion 102-29 Identifying and managing economic, environmental Operation 102-3 Location of headquarters About this Report and social impacts responsibility 102-4 Location of operations About Transsion Operation 102-30 Eectiveness of risk management process responsibility 102-5 Ownership and legal form / 102-6 Markets served About Transsion 102-31 Review of economic, environmental and social topics Operation responsibility 102-7 Responsibilities for Organizational Scale of organization employees prole 102-32 Highest governance body’s role in Operation sustainability reporting responsibility 102-8 Information on employees and other workers Responsibilities for Governance employees 102-33 Communicating critical concerns Operation responsibility 102-9 Partner Supply chain responsibility 102-34 Operation Partner Nature and total number of critical concerns responsibility Signicant changes to the organization and its supply 102-10 chain responsibility 102-35 Remuneration policies / 102-11 Precautionary principles or approach Not applicable 102-36 Process for determining remuneration / 102-12 External initiatives Not applicable 102-13 Membership of associations Not applicable 102-37 Stakeholders’ involvement in remuneration / 102-14 Message from 102-38 Annual total compensation ratio / Statement from senior decision-maker Chairman Strategy Percentage increase in annual total Operation 102-39 compensation ratio / 102-15 Key impacts, risks and opportunities responsibility About Transsion 102-40 List of stakeholder groups Operation responsibility 102-16 Values, principles, standards and norms of behavior Operation Ethics and responsibility Integrity 102-41 Collective bargaining agreement / Operation 102-17 Mechanisms for advice and concerns about ethics responsibility Participation of Stakeholders 102-42 Identifying and selecting stakeholders Operation responsibility 102-18 Governance structure Operation responsibility 102-43 Approach to stakeholder engagement Operation responsibility Operation 102-44 Key topics and concerns raised Operation responsibility 102-19 Delegating authority responsibility Executive-level responsibility for economic, environ- Operation 102-45 Entities included in the consolidated nancial / 102-20 mental and social topics responsibility statements Governance Consulting stakeholders on economic, environmental Operation 102-21 and social topics responsibility Dening report content and topic Report Practice 102-46 boundaries About this Report Composition of the highest governance body and its Operation 102-22 committees responsibility 102-47 List of material topics Operation responsibility 102-23 Chair of the highest governance body / 102-48 Restatement of information Not applicable Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Indicator Indicator Description Section Indicator Indicator Description Section 102-49 Changes in reporting Not applicable 301-2 Recycled input materials used Environmental responsibility 102-50 Reporting period About this Report Materials 301-3 Environmental responsi- Reclaimed products and their packaging materials bility 102-51 Date of the most recent report About this Report 302-1 Energy consumption within the Appendix II 102-52 Reporting cycle About this Report organization Performance Form Report Practice Contact information for questions regarding the 302-2 Energy consumption outside of the / 102-53 About this Report organization report Claims of reporting in accordance with the GRI Energy 302-3 Energy intensity Appendix II 102-54 About this Report Performance Form standards 102-55 Appendix 302-4 Reduction of energy consumption Environmental GRI content index responsibility 102-56 External assurance / Reduction in energy requirements of Environmental 302-5 products and services responsibility 103-1 Explanation of the material topic and its boundaries Operation responsibility Environmental 303-1 Interactions with water of the organization responsibility Management Operation Method 103-2 Management approach and its components responsibility Environmental 303-2 Management of water discharge-related impacts responsibility 103-3 Evaluation of the management approach Operation responsibility Water 303-3 Water withdrawal / Resources 201-1 Direct economic value generated and distributed / 303-4 Environmental Water discharge responsibility 201-2 Financial implications and other risks and opportuni- / Economic ties due to climate change 303-5 Water consumption Environmental Performance responsibility 201-3 Dened benet plan obligations and other retirement / plans Operational sites owned, leased, managed in, or 304-1 adjacent to, protected areas and areas of high Not applicable biodiversity value outside protected areas Financial assistance received from 201-4 government / Biodiversity Signicant impacts of activities, products, and Not applicable 304-2 services on biodiversity Ratios of standard entry level wage by gender 202-1 compared to local minimum wage / Market 304-3 Habitats protected or restored Not applicable Presence Proportion of senior management hired from the local IUCN Red List species and national conservation list 202-2 community / 304-4 Not applicable species with habitats in areas aected by operations Indirect 203-1 Infrastructure investments and services supported / Appendix II 305-1 Direct (Scope1) GHG emissions Economic Impacts Performance Form 203-2 Signicant indirect economic impacts / 305-2 Energy indirect (scope 2) GHG emissions Appendix II Procurement Performance Form Practice 204-1 Proportion of spending on local suppliers / 305-3 Other indirect (Scope 3) GHG emissions / 205-1 Operation Operations assessed for risks related to corruption responsibility Emissions 305-4 GHG emissions intensity Appendix II Performance Form Anti-corruption 205-2 Communication and training about anti-corruption Operation policies and procedures responsibility 305-5 Reduction of GHG emissions / 205-3 Conrmed incidents of corruption and actions taken Operation responsibility 305-6 Emission of ozone-depleting substances (ODS) / Anti-competitive Legal actions for anti-competitive behavior, anti-trust, Operation 305-7 Nitrogen oxides (NOX), sulfur oxides (SOX) and other / behavior 206-1 signicant air emissions and anti-monopoly practices responsibility Waste 306-1 Waste generation and signicant waste-related Environmental Materials 301-1 Materials used by weight or volume / impacts responsibility Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Indicator Indicator Description Section Indicator Indicator Description Section 306-2 Management of signicant waste-related impacts Environmental responsibility Anti- 406-1 Incidents of discrimination and corrective actions Responsibilities for discrimination taken employees 306-3 Waste generated Environmental responsibility Freedom of Associa- Operations and suppliers in which the right to freedom Responsibilities for Waste tion and Collective 407-1 of association and collective bargaining may be at risk employees Environmental Bargaining 306-4 Waste diverted from disposal responsibility Child Labor 408-1 Operations and suppliers at signicant risk for Responsibilities for Environmental incidents of child labor employees 306-5 Waste directed to disposal responsibility Environmental Non-compliance with environmental laws and Environmental Forced or 409-1 Operations and suppliers at signicant risk for Responsibilities for 307-1 Compulsory Labor incidents of forced or compulsory labor employees Compliance regulations responsibility 308-1 New suppliers that were screened using environmental Partner Security Security personnel trained in human rights policies or Supplier criteria responsibility 410-1 / Practices procedures Environmental Assessment 308-2 Negative environmental impacts of supply chain and Partner actions taken responsibility Rights of Incidents of violations involving rights of indigenous Indigenous Peoples 411-1 Not applicable peoples 401-1 Appendix II New employee hires and employee turnover rate Performance Form Operations that have been subject to human rights Responsibilities for 412-1 reviews or impact assessments Employment Benets provided for full-time employees (excluding Responsibilities for employees 401-2 temporary or part-time employees) employees 401-3 Parental leave / Human Right 412-2 Employee training on human right policies or Responsibilities for Assessment procedures employees Labor/Management 402-1 Minimum notice periods regarding Not applicable Relations operational changes Signicant investment agreements and contracts that Occupational health and safety Responsibilities for 412-3 include human rights clauses or that underwent human / 403-1 management system employees rights screening 403-2 Hazard identication, risk assessment, and incident Responsibilities for investigation employees 413-1 Operations with local community engagement, impact Community Responsibilities for assessment and development programs responsibilities 403-3 Occupational health services Local employees Communities Worker participation, consultation and communication Responsibilities for Operations with signicant actual and potential Community 403-4 on occupational health and safety 413-2 employees negative impacts on local communities responsibilities 403-5 Responsibilities for Worker training on occupational health and safety employees Partner Occupational 414-1 New suppliers that were screened using social criteria responsibility Health and Safety Supplier Social 403-6 Promotion of worker health Responsibilities for Assessment employees 414-2 Negative social impacts in the supply chain and actions Partner Prevention and mitigation of occupational health and Responsibilities for taken responsibility 403-7 safety impacts directly linked by business relationships employees Public Policy 415-1 Political contributions Not applicable 403-8 Workers covered by an occupational health and safety Responsibilities for management system employees 416-1 Assessment of the health and safety impacts of Product 403-9 Work-related injuries Appendix II product and service categories responsibility Performance Form Customer Health and Safety Responsibilities for 416-2 Incidentsofnon-complianceconcerningthehealthand Product 403-10 Work-related ill health safetyimpactsofproductsandservices responsibility employees 404-1 Average hours of training per year per employee / Requirements for product and service information and 417-1 / labeling Training and Programs for upgrading employee skills and transition Responsibilities for Education 404-2 Marketing and Incidents of non-compliance concerning products and assistance programs employees 417-2 / Labeling services information and labeling Percentage of employees receiving regular perfor- Responsibilities for 404-3 mance and career development reviews employees 417-3 Incidents of non-compliance concerning marketing / Responsibilities for 405-1 Diversity of governance bodies and employees Customer Substantiated complaints concerning breaches of Product employees Appendix II 418-1 Privacy customer privacy and loss of customer data responsibility Diversity and Equal Performance Form Opportunity Ratio of basic salary and remuneration of women to Socio-economic 419-1 Non-compliance with laws and regulations in the social Not applicable 405-2 / and economic area men Compliance Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report Appendix II Performance Form ESG Indicator Category Unit Data of 2022 Number of male employees Person 5,020 Environmental Indicator Junior college and under Person 7,229 ESG Indicator Category Unit Data of 2022 Undergraduate 7,358 Person Direct GHG emissions (Scope 1) tCO2e 189.3 Postgraduate and above Person 1,645 Indirect GHG emissions (Scope 2) tCO2e 12,123.7 Aged 29 and under Person 7,512 Employment Emissions Total GHG emissions tCO2e 12,312.9 Aged 30-39 Person 7,113 GHG emission intensity tCO2e/RMB billion 264.2 revenue Aged 40 and above Person 1,607 Water Resources Total water consumption Ton 107,583.0 China (including Hong Kong, Macao and Taiwan) Person 9,367 Packaging cartons used Packaging cartons 730.3 used Materials Overseas Person 6,865 Packaging plastic bags usage Ton 108.9 Manager (M1-M5) turnover rate % 14.0 Total hazardous waste Ton 3.8 Number of female employees in 92 management Person Total other hazardous waste Ton 0.6 Number of female employees in senior manage- 1 ment Person Waste Kitchen waste weight Ton 369.5 Diversity and Equal Number of female employees among new employ- Opportunity ees Person 1,419 Oce paper usage Ton 11.7 Chinese ethnic minority employees Person 619 Gasoline usage L 933.3 Foreign employees Person 6,899 Pipeline natural gas usages CBM 86,400.0 Number of employee deaths related to work in the past three years Person 0 Occupational Health and Safety Outsourced electricity usage kWh 20,866,880.0 Energy Total investment in occupational health and RMB million 18.3 safety measures Comprehensive energy consumption tce 2,660.7 Total training attendance Person-time 41,366 Training and tce/RMB billion Education Comprehensive energy consumption intensity 57.1 Total investment in employee training RMB million revenue Number of annual supplier evaluations (internal Time 93 Social performance Supplier Environ- mental/Social evaluations) Assessment The signing rate of honesty agreement by mobile phone raw material suppliers in mainland China % 100 ESG Indicator Category Unit Data of 2022 Number of concluded corruption lawsuits brought against the company or its Case 0 Anti- employees Total number of employees Person 16,232 corruption Number of special internal audits (within the Employment company) Time 25 Number of male employeest Person 11,212 Local 1,041 Volunteer Activity Participation Person Communities Shenzhen Transsion Holdings Co., Ltd. 2022 Environmental, Social and Governance Report ESG Indicator Category Unit Data of 2022 Local Donations to external organizations,public Communities welfare and rural revitalization RMB million 5.7 Valued readers, Number of complaints received about products Case 3,261 Thank you for reading this Report. This is our Environmental, Social and Governance (ESG) Report 2022. We and services sincerely hope that you could evaluate this Report and provide valuable comments to help us make continu- Complaint closing rate % 98.9 ous improvement. Customer Service Total number of information security breaches or other network security incidents Case 0 Should you have any comments or suggestions on the ESG Report of Transsion Holdings, please feel free to Number of data leakage Case 0 email us by investor@transsion.com. Total number of complaints due to customer privacy breaches Time 0 Your information Number of patents granted (including utility models, inventions and designs) PCS 385 Intellectual Name Property Number of copyrights (including software and Protection work copyright) PCS 259 Work Unit Total number of patents applied (including utility PCS 621 models, inventions and designs) Tel Product Quality Total number of product recalls Case 0 Email Notes: 1. Environmental indicator data only includes the relevant data of Transsion’s two factories in Shenzhen and Your comments on this Report: (please tick where appropriate) Chongqing and the administrative oces in mainland China; 1. Do you think this Report has highlighted the important information about Transsion in terms of environ- 2. In accordance with ISO 14064 GHG emission standards, direct GHG emissions (Scope 1) refer to the GHG ment, society and governance? emissions from sources owned and controlled by the organization, such as its own vehicles; indirect GHG emis- 2. Do you think the information and indicators disclosed in this Report are clear, accurate and complete? sions (Scope 2) refer to GHG emissions from indirect sources of energy, such as the outsourced electricity; 3. Do you think the content arrangement and style design of the Report are convenient for reading? 3. Direct GHG emissions from gasoline, liqueed petroleum gas and pipeline natural gas were calculated Good Average Poor Relatively poor Very poor according to the Guidelines for Compiling Provincial GHG Lists published by the Department of Climate Change of the National Development and Reform Commission and the Appendix II: Guidelines for Reporting Environmental Key Performance Indicators published by the Hong Kong Stock Exchange in How to Prepare 1. Environmental, Social and Governance Reports; 2. 4. The indirect GHG emissions from outsourced electricity were calculated according to the national grid emis- 3. sion factor (0.5810tCO2/MWh) listed in the Guidelines for Accounting and Reporting of Greenhouse Gas Emis- sions of Enterprises Power Generation Facilities (2022 revision) issued by The Ministry of Ecology and Environ- ment of the People’s Republic of China; Which part of the Report are you most interested in? 5. The total energy consumption was converted into standard coal according to the Chinese standard GB/T 2589-2020 General Rules for Comprehensive Energy Consumption Calculation; 6. The manager (M1-M5) turnover rate was calculated based on the following formula: What information you think you need to know is not reected in the Report? Number of employees leaving during the reporting period Turnover rate = x 100% Number of employees at the beginning of the reporting Do you have any other suggestions for us to issue the environmental, social and governance report in the period + Number of employees during reporting period future? 7. The complaint closing rate is the data of the company as of December 31, 2022.