Shenzhen New Industries Biomedical Engineering Co., Ltd. Environmental, Social and Governance (ESG) Report 2023 Contents REGULATING STRICTLY TALENT PROMOTING GREEN FULFILLING SOCIAL CORPORATE CONTROLLING EMPOWERMENT OPERATION RESPONSIBILIT GOVERNANCE THE QUALITY OF PRODUCTS AND 01 ABOUT THIS REPORT 12 Corporate Governance 42 Attraction and Retention 54 Addressing Climate 58 Industry Development 12 Governance structure SERVICES of Talents Change and Cooperation 02 MESSAGE FROM THE 14 Safeguarding shareholders' 23 Product Quality and Safety 42 Diversity and equal 58 Promoting industry CHAIRMAN rights and interests 23 Quality management system employment 55 Green Operation development 25 Product quality and safety 43 Employee rights and benefits 56 Resource utilization 61 Academic extension 03 ABOUT SNIBE 16 ESG Management management 45 Employee care and management 16 Communication with communication 64 Community Commonweal 05 SNIBE IN 2023 stakeholders 28 Focusing on R&D and 16 Determination of important Innovation 47 Employee Training and issues 28 Ever-improving R&D and Development innovation system 47 Training system 18 Compliance in Operation 29 R&D and innovation capability 48 Employee ability improvement 18 Risk management and control 32 R&D and innovation results and certification 18 Probity and self-discipline 34 Intellectual property protection 50 Employee promotion 21 Information security 36 Supply Chain Management 51 Occupational Health and 36 Supplier management Safety 66 TABLE OF KPIS 37 Supplier communication 51 Occupational health 52 Safe production 71 APPENDIX 37 Sustainable supply chain management 38 Responsible Marketing 40 Customer Service Quality About this report Message from the chairman About SNIBE SNIBE in 2023 About this report Message from the chairman About SNIBE SNIBE in 2023 ABOUT THIS REPORT MESSAGE FROM THE CHAIRMAN The core values of protecting the ecological environment, fulfilling social responsibilities, and improving the governance level advocated by ESG Overview are consistent with China's new development concepts of innovation, coordination, environmental friendliness, openness, and sharing, and are This report is the third environmental, social, and governance (ESG) report issued by Shenzhen New Industries in line with the top-level strategic plan of promoting green development, Biomedical Engineering Co., Ltd. According to the principles of objectivity, standardization, transparency, and improving people's well-being, and enhancing social governance. comprehensiveness, this report discloses detailed information concerning the Company's practice and performance in the field of sustainable development in 2023, such as environment, society, and governance. As a national enterprise with the mission of "creating value for human health", Snibe actively fulfills its social responsibilities, practices ESG Scope of Reporting concepts, integrates them into its development strategies and day-to-day production and operation, and contributes to the high-quality economic This report is an annual report and covers relevant data from Jan. 1, 2023 to Dec. 31, 2023. As some of the data in this and social development by regulating corporate governance, focusing on report involve continuity and comparability, some contents are appropriately extended or traced as needed. R&D and innovation, strictly controlling the quality of products and services, This report covers Shenzhen New Industries Biomedical Engineering Co., Ltd. and its subsidiaries. dedicating to talent introduction and cultivation, promoting green operation, and effectively preventing environmental, social, and governance risks in Standards for Reporting production and operation. This report is mainly prepared with reference to the "Global Reporting Initiative (GRI) Standards" and the United We continuously regulate corporate governance. In 2023, the Company Nations' "Guide for Business Action on the Sustainable Development Goals (SDGs)" to continuously improve the amended several governance systems, consolidated the institutional disclosure transparency of sustainable development reports and respond to the information needs of stakeholders. foundation of standardized governance, carried out audits and inspections Chairman: Rao Wei with solid efforts, and promoted anti-corruption compliance work. Apr. 12, 2024 Explanation Therefore, our compliance management continued to improve. In order to protect the rights and interests of shareholders, especially small and For better elaboration and understanding, "Shenzhen New Industries Biomedical Engineering Co., Ltd." is also medium shareholders, we attach importance to the quality of information referred to as "Snibe", "We", or "the Company" in this report. disclosure and actively hold and participate in investor exchange activities in Service for Conformity Assessment (CNAS), The monetary amounts in this report are measured in RMB unless otherwise specified. diverse ways to improve investors' understanding of the Company. which marked the Company's progress in the establishment of the reference measurement Confirmation and Approval We insist on independent innovation and focus on in vitro diagnosis (IVD) system, traceability of clinical testing values, specialties to refine and expand our products. After more than 20 years' and reliability assurance of results. This report was approved for release at the 13th Meeting of the 4th Board of Directors of the Company on Apr. 11, efforts, we have built four technical platforms covering the R&D of nano- 2024. The Company and all members of the Board of Directors warrant that the contents disclosed in this report are immunomagnetic microspheres, automatic diagnostic instruments, We grow together with our employees. We true, accurate, and complete, and that there are no false records, misleading statements, or major omissions. diagnostic reagents, and key reagent materials, empowering the Company to regard talents as the core resources of Snibe, continuously improve its product matrix. Through continuous technological and attract and reserve talents in all respects Access to the Report and Feedback innovation and product development, the Company has continuously through equal employment to continuously pushed the industry boundaries in the single-machine speed measurement bring fresh blood to the development of the This report includes paper and electronic versions. You can read and download the electronic version of this report on o f c h e m i l u m i n e s ce n ce i m m u n oa s s a y i n st r u m e n ts a n d a c h i e ve d Company. We have customized diversified Juchao Information Network (www.cninfo.com.cn), the designated information disclosure website of the Shenzhen revolutionary technological breakthroughs in the field of small molecule training programs as well as promotion Stock Exchange, or the official website of Snibe (www.snibe.com), and obtain more company information. If you have testing to create value for human health. and development channels for employees, any questions or suggestions about this report, please send an email to Snibeinfo@snibe.cn or call +86-755-86540062. established a perfect salar y and benefit This report is prepared in Chinese. The English version is the translation of the Chinese version. If there is any We strictly control the quality of products and services. On the long journey system and incentive mechanism, provided a ambiguity in the understanding of the English version, the Chinese version shall prevail. of serving people's health, Snibe is committed to leveraging science and comfortable working environment, and taken technology and developing products for good and fulfilling its commitments various welfare and care measures to create in a pragmatic way. With the spirit of "Quality is our life", it strives to provide a highly sticky environment for talents, with doctors with more accurate and reliable test results and continuously a commitment to empowering employees to reduce patients' diagnosis and treatment costs to advance the Healthy achieve the success of the Company and growth China Initiative. In 2023, our reference measurement laboratory obtained of both the employees and the Company. the accreditation certificate issued by the China National Accreditation We promote green operation. We actively 01 02 About this report Message from the chairman About SNIBE SNIBE in 2023 About this report Message from the chairman About SNIBE SNIBE in 2023 respond to the United Nations' climate change initiative and China's carbon peaking and carbon neutrality goals and integrate the green Corporate Culture concepts into the Company's production and R&D. We continuously improve energy efficiency through technology, equipment, methods, etc. to maximize energy efficiency, and adopt various measures to optimize material management and improve resource efficiency. In 2023, the Company saved 19,397-cubic-meter water resources by reusing reject water. Mission Core values Vision Spirit We fulfill social responsibility. With the original intention of "developing an excellent national brand and making medical examinations more affordable for the public", Snibe has made practical contributions to the development of medical research, the prevention and Customer-centric, market- Assume responsibility bravely To be a leader in China's IVD Quality is our life treatment of chronic diseases for all, the popularization of education support, and other aspects. In 2023, we kicked off several multi- oriented, creating value Enjoy challenge persistently field center research projects in cooperation with many clinical units in China, participated in the formulation of several industry standards and for human health through Pursue excellence To be a pioneer in the global group standards, held hundreds of seminars at home and abroad, and set up an industry exchange platform to promote the popularization continuous innovation passionately IVD field of laboratory medicine expertise and boost the development of the industry. Looking back on 2023, as a responsible company, Snibe actively fulfilled its social responsibilities and implemented the ESG concepts. Our MSCI ESG rating was raised from B to BBB. In this report, we will introduce the ESG activities and achievements of Snibe in depth, and Company's Ownership Structure show how we integrate the three major factors of environment, society, and governance into the company management. In the future, we will continue to dedicate ourselves to the sustainable development strategy and promote ESG management together with our partners The actual controller of Snibe is Weng Xianding, whose direct shareholding ratio is 3.18% and shareholding ratio through Tibet through innovation and cooperation to contribute to global medical and health development! New Industries Investment Management Co., Ltd. is 26.88%, totaling 30.06%. The second largest shareholder is Rao Wei, the general manager of the Company, with a shareholding ratio of 13.77%. The third largest shareholder is Tianjin Sequoia Jvye Equity Investment Partnership (Limited Partnership), with a shareholding ratio of 12.62%. Up to now, the Company has 10 overseas subsidiaries. Weng Xianbao Weng Xianding ABOUT SNIBE 1% 99% Tibet New Industries Tianjin Sequoia Jvye Equity Investment Management Rao Wei other shareholders (no one Investment Partnership (LLP) hold more than 5%) Co., Ltd. Company Introduction China China 26.86% 3.33% 15.61% 13.76% 40.44% Since its founding in 1995, Snibe has focused on the field of IVD and developed itself into a national high-tech enterprise specializing in the R&D, production, sales, and services of IVD products. Since its inception, the Company has dedicated itself to the mission of "customer-centric, market-oriented, creating value for human health through continuous innovation" to provide Shenzhen New Industries Biomedical customers with better IVD products and services. Engineering Co., Ltd.(SZSE: 300832) China By now, the Company has established four technical platforms covering the R&D of nano-magnetic microspheres, key reagent 100% materials, automatic diagnostic instruments, and diagnostic reagents. Regarding the leading immunodiagnostic product line, the Company has sold 10 fully-auto chemiluminescence immunoassay analyzers and 199 supporting reagents to the global market, Hongkong, China 100% Snibe Holdings (Hongkong) Hongkong, China including 188 chemiluminescence reagents that have obtained EU marketing authorization and 7 chemiluminescence reagents that Snibe Diagnostic (Hong Kong) Company Limited Company Limited have obtained FDA licenses. In the domestic market, the Company has obtained domestic medical device registration certificates 99% 1% for 172 chemiluminescence reagents and 61 biochemical reagents. 99% 1% 100% 100% 100% 100% 100% After 28 years of profound development, technology iteration, and customer accumulation, the Company's products have broken the monopoly and technology blockade of overseas giants on China's IVD market, and Snibe has become a leader in China's Snibe Diagnostic Snibe Diagnostic Snibe Diagnostic Snibe Diagnostic Snibe Diagnostic Snibe IVD field and is evolving into a pioneer in the global IVD field. By the end of 2023, the Company's products were sold to 152 (India) Private Limited Pakistan (SMC-Private) Limited (Brasil) Ltda Mexico S.A. de C.V. (Rus) Llc (Peru) S.a.c. overseas countries and regions. To promote the expansion to overseas markets, the Company has gradually subdivided overseas Inida Pakistan Brazil Mexico Russia Peru markets, implemented regional management mode, and developed localized operation strategies on overseas markets to stimulate overseas business. By now, the Company has established 10 overseas subsidiaries. Snibe Diagnostic Snibe Diagnostic Snibe Diagnostic PT Snibe Romania S.r.l. Italy S.r.l. Arabian Co., Ltd. Diagnostic Indonesia Romania Italy Saudi Arabia Indonesia Shareholding structure chart 03 04 About this report Message from the chairman About SNIBE SNIBE in 2023 About this report Message from the chairman About SNIBE SNIBE in 2023 Jun. 2023 SNIBE IN 2023 | Milestones Snibe became a stakeholder member of the Joint Committee Aug. 2023 for Traceability in Laboratory Medicine With the approval of the Executive The "International Symposium May. 2023 Commit tee of the Joint Commit tee on Immunoassay-Laboratory Feb. 2023 Mar. 2023 for Traceability in Laboratory Medicine Medicine" was organized by (JCTLM), the Company has officially Snibe and held successfully Jan. 2023 The reference measurement become a stakeholder member of JCTLM, Snibe was approved to set up Biochemical immunoassay laboratory officially obtained which helps the Company to participate T h e "In t e r na t i onal S y mp o s ium on the Shenzhen Postdoctoral automation system was released the accreditation certificate in JCTLM's affairs more deeply, enhance Immunoassay-Laboratory Medicine", An industrial park is under Innovation Practice Base at the National Congress of issued by CNAS exchanges with domestic and international organized by Snibe and co-organized by the construction to improve The Company was approved by the Human Laboratory Medicine counterparts, and make more contributions International Federation of Clinical Chemistry production capacity Resources and Social Security Bureau of Snibe's reference measurement laboratory to the international mutual recognition of and Laboratory Medicine (IFCC), the Asia- The 17th National Congress of Laboratory Pacific Federation for Clinical Biochemistry Snibe br oke gr ound on it s R&D and Shenzhen Municipality to set up the Shenzhen officially obtained the accreditation laboratory medical test results. Medicine of the Chinese Medical Association and Laboratory Medicine (APFCB), the production base (Phase IV), laying a Postdoctoral Innovation Practice Base, which certificate issued by the China National was held in Chang sha International European Federation of Clinical Chemistry foundation for the Company's long-term is an important measure for the Company Accreditation Service for Conformity Conference Center. Snibe released ground- and Laboratory Medicine (EFLM), and the development and capacity improvement in to accelerate the cultivation of urgently- Assessment (CNAS), which marked the breaking new products at the congress and Latin American Confederation of Clinical the future. needed advanced talents and stimulate Company's progress in the establishment held a product launch event. Biochemistry (COLABIOCLI), was successfully the improvement of independent R&D and of the reference measurement system, innovation capability. traceability of clinical testing values, and held at the Company's headquarter in reliability assurance of results. Shenzhen. Nov. 2023 Jan. 2023 The kick-off meeting of multi-center research was May. 2023 Dec. 2023 Thyroid testing panel (five-item) was successfully held in Shenzhen Oct. 2023 included in the industry standards of Organized by Shenzhen Hospital Association the National Health Commission and co-organized by Snibe, the kick- MSCI ESG rating was raised to BBB Snibe won the title of The National Health Commission of the People's off meeting of "Multi-Center Research to Republic of China issued the recommended health The MSCI ESG rating of Snibe was raised to BBB, A project won the second prize of National Intellectual Property Establish a Reference Interval for High- industry standards titled "Reference Intervals indicating that Snibe is in a leading position Shenzhen Technological Invention Demonstration Enterprise Sensitivity Troponin I in Apparently Healthy for Common Clinical Biochemistry Tests - Part in the domestic medical device industry. The Award People in China" was successfully held in The Company won the title of National 10: Serum Triiodothyronine, Thyroxine, Free higher rating demonstrates the recognition of Shenzhen, which marks the first step of the Intellectual Property Demonstration the Company's ESG achievements by rating The Company's pro ject "Research and Triiodothyronine, Free Thyroxine, and Thyroid Company in the field of clinical application Enterprise. This national honor is highly agency Morgan Stanley Capital International Development of an Enhanced Isoluminol Stimulating Hormone". Snibe's thyroid testing research of cardiac markers, and will also representative and authoritative, which not (MSCI). Derivative with High Luminescence Intensity and panel (five-item) was included in the industry be a significant step for the Company to only recognizes the Company's continuous Its Industrial Application in Chemiluminescence standards of the National Health Commission. deepen industry-university-research-medical independent R&D and innovation, but also Detection Reagents" won the second prize of cooperation. shows our further progress in the creation, Shenzhen Technological Invention Award for application, management, and protection of its advanced nature, creativity, and remarkable intellectual property rights. technical advantages. 05 06 About this report Message from the chairman About SNIBE SNIBE in 2023 About this report Message from the chairman About SNIBE SNIBE in 2023 Key Performance Economic performance Attraction and retention of talents Business revenue Net profit attributable to Earnings per share shareholders of listed companies Number of Proportion of female Proportion of females in Proportion of females in employees employees management senior management 3,929.66 1,653.65 2.1054 2,627 35.06% 29.29% 66.67% Million Million RMB RMB RMB/share Corporate governance Proportion of employees Proportion of employees Total training duration Social insurance with bachelor degree or covered by year-end coverage above performance appraisal 70.38% 100% 164,366 100% Investor exchange Information disclosure Proportion of employees Proportion of employees assessment result receiving anti-commercial signing anti-commercial Over A 100% 100% bribery training bribery commitments 350 hours activities Quality of products and services Energy and resource management Energy consumption Carbon emission Water intake intensity Volume of reject water intensity intensity recovered 0.0326 0.5994 19,397 R&D investment Cumulative number Number of globally available Number of newly obtained 0.0071 amount of patents filed chemiluminescence quality management system 523 199 1 immunoreagents certificates 366.05 Million RMB tons of standard coals/10,000 RMB tons of CO2 equivalent/10,000 RMB m3/10,000 RMB m3 Customer Total number of confirmed Number of events Number of recalled satisfaction complaints received related resulting in fines or products to infringement of customer penalties for breach of 100% 0 0 0 privacy regulations 07 08 About this report Message from the chairman About SNIBE SNIBE in 2023 About this report Message from the chairman About SNIBE SNIBE in 2023 Honors and Recognitions Image of honor and recognition Title of honor and recognition Issuing authority Image of honor and recognition Title of honor and recognition Issuing authority CNAS Accreditation Certificate China National Accreditation National Workers' Pioneer All-China Federation of Trade Service for Conformity Unions Assessment Most Influential Employer 2024 Haitou.cc Stakeholder Member of the Joint Executive Committee of the Joint Committee for Traceability in Committee for Traceability in Laboratory Medicine Laboratory Medicine China's Best Employer in 2023 - Zhaopin.com WIPO-CNIPA Award of Excellence China National Intellectual Shenzhen's Best Employer for Chinese Outstanding Patented Property Administration Invention The Most Valuable Investment Cailianpress.com The Second Prize of Shenzhen Science, Technology, and Award 2023 Technological Invention Award Innovation Commission of Shenzhen Municipality National Intellectual Property China National Intellectual Excellent Case of In Vitro The 2nd Hengqin Global Bay Areas Demonstration Enterprise Property Administration Diagnosis Industry in 2023 Forum - Biomedicine-Themed - Domestic Benchmarking Symposium Enterprise Shenzhen Postdoctoral Human Resources and Social Innovation Practice Base Security Bureau of Shenzhen Municipality The 1st China Reform Cup - China Securities Journal ESG Golden Bull Award - Top 50 Technology Leaders Vice Chairman Unit of Shenzhen Biomedical Industry- Shenzhen Biomedical Education Alliance YiMagazine Capital Market Value YiMagazine Industry-Education Alliance List 2023 - Rewarding Enterprise of the Year 09 10 Corporate Governance ESG Management Compliance in Operation REGULATING Corporate Governance CORPORATE Governance structure GOVERNANCE The Company, in strict accordance with the "Company Law of the People's Republic of China", the "Securities Law of the People's Republic of China", the "Code of Corporate Governance for Listed Companies in China", the "Rules Governing the Listing of Shares on the ChiNext of Shenzhen Stock Exchange", and other relevant laws, regulations, normative documents, and relevant requirements of China Securities Regulatory Commission, and in consideration of the actual situations of the Company, has established a corporate governance structure consisting of a general meeting of shareholders, a board of directors, a board of supervisors, and a management team, and formulated and improved the "Articles of Association" and other internal control rules and working procedures to provide institutional guarantee for the standardized operation of the corporate governance structure. In addition, the Board of Directors of the Company has set up four special committees: the Strategy Committee, the Nomination Committee, the Remuneration and Appraisal Committee, and the Audit Committee, and formulated corresponding working rules, which effectively ensured the standardized operation and sustainable development of the Company and formed a relatively scientific and standardized governance system. In 2023, the Company established an Anti-Bribery Compliance Leading Group with the general manager as the head of the team to enhance the compliance in company operation. General Meeting Supervisory Committee Board of Directors Important issues ● Corporate governance Secretary to the Board Special committees of ● Investor Relations of Directors General Manager the Board of Directors ● Compliance operations Strategy Committee Nomination Committee ● Anti-corruption ● Information security and privacy protection Remuneration and Audit Committee Appraisal Committee Anti-bribery Compliance Internal audit department Leading Group SDGs Figure - Corporate governance structure Convening of three meetings The Company convenes and holds shareholders' meetings in a standardized manner in strict accordance with the "Rules for the Shareholders' Meetings of Listed Companies", the "Articles of Association", the "Rules of Procedure for Shareholders' Meetings", and other regulations and requirements, adopts the combination of on-site voting and online voting, counts the votes of small and medium investors separately when considering major matters affecting the interests of small and medium investors, and discloses the voting results of small and medium investors in a timely manner to ensure that all shareholders, especially small and medium shareholders, enjoy equal status and that shareholders are able to fully exercise their rights. 11 12 Corporate Governance ESG Management Compliance in Operation Corporate Governance ESG Management Compliance in Operation The Board of Directors is responsible to the shareholders' meeting, and the Company convenes and holds the meeting of the Board of Directors in strict accordance with the relevant provisions of the "Articles of Association" and the "Rules of Procedure for the Board of Directors". Independent directors are independent of the actual controllers, controlling shareholders, and other related parties of the Company, and are able to make judgments and express opinions independently to effectively safeguard the interests Proportion of independent Proportion of Executives Female Proportion of of all shareholders, especially small and medium shareholders, and to ensure the standardized operation of the Company. The 6 4 directors female directors executives female executives 42.86% 42.86% 66.67% directors of the Company, through continuous study, familiarization, and mastery of relevant laws and regulations, fundamentally ensure that they are committed to safeguarding the best interests of the Company and all shareholders, and perform their duties in a faithful, honest, and diligent manner. The Board of Supervisors, in strict accordance with the requirements of the "Articles of Association" and the "Rules of Procedure for the Board of Supervisors", conscientiously performs its duties to supervise the major issues, associated transactions, financial Basic information about the Board of Directors and executive team status, and the legitimacy and compliance of the directors and senior management of the Company in the performance of their duties, so as to effectively safeguard the rights and interests of shareholders, the Company's interests, and the legitimate rights and Expertise Remuneration interests of its employees, and to supervise the Company's operation in compliance with the law. Name Position Gender Age composition Industry Risk man- Accou- Law Marketing experience agement nting Three meetings held by the Company in 2023 were counted as follows: Rao Wei Chairman and general Male 59 √ Basic salary + annual bonus manager Weng Heming Non-independent director Male 26 √ Not on the Company's payroll Meetings of Meetings Shareholders' Meetings of the Rao Jie Non-independent director Female 35 Basic salary + annual bonus special committees of the Board of √ √ meetings Board of Directors of the Board of Supervisors 2 6 11 5 Li Xu Non-independent director Male 48 Not on the Company's Directors √ payroll times times times times Wang Daina Independent director Female 60 √ Fixed allowance for independent directors Zhang Qingwei Independent director Male 48 √ Fixed allowance for independent directors Wu Qianhui Independent director Female 50 Fixed allowance for Diversification of the Board of Directors and executive team √ independent directors The Board of Directors of Snibe consists of 7 directors, including 3 independent directors and 3 female directors. Members of the Ding Chenliu Deputy general manager, Female 48 Basic salary + annual bonus Board of Directors are highly experienced in fields such as biomedicine, financial audit, risk control, and law, respectively. √ chief financial officer Li Tinghua Deputy general manager Female 46 Basic salary + annual bonus The executive team of Snibe consists of 6 executives, including 4 female executives. The executive team consists of professionals √ in biomedicine, finance, marketing, clinical testing, etc. With a wealth of management experience, the team is able to capitalize on Liu Haiyan Deputy general manager Female 44 √ √ Basic salary + annual bonus market opportunities and put into action effectively. The general manager and other executives are appointed or dismissed by the Zhang Lei Deputy general manager, Female 41 √ √ Basic salary + annual bonus Board of Directors. The general manager presides over the production and operation management of the Company, organizes the secretary of the Board of Directors implementation of the resolutions of the Board of Directors, and reports to the Board of Directors. Yuan Jinyun Deputy general manager Male 37 √ √ Basic salary + annual bonus The remuneration of directors and supervisors of Snibe is considered and approved by the shareholders' meeting. The remuneration and bonus of the Company's executives are directly linked to the Company's operating performance. The Remuneration and Assessment Committee of the Board of Directors is responsible for the performance assessment of the executives and the development of the remuneration plan, which is submitted to the Board of Directors for consideration and approval. Safeguarding shareholders' rights and interests Composition of the Board of Directors and executive team Information disclosure Guided by investor needs and based on compliance, Snibe attaches great importance to information disclosure, discloses relevant information in a truthful, accurate, timely, fair, and complete manner in strict accordance with relevant laws and regulations, as well as the Directors of the Non-independent Independent Female requirements of the "Articles of Association", the "Information Disclosure Management System", etc., and actively fulfills its information disclosure obligations, and the Company designates 7 4 3 3 Board of Directors directors directors directors "China Securities Journal", "Securities Times", "Shanghai Securities News", and "Securities Daily" as information disclosure newspapers and Juchao Information Network (www.cninfo.com.cn) as the website for information disclosure, so as to ensure that the vast number of investors can obtain accurate information on an equal basis and in a timely manner. In 2023, Snibe issued 115 announcements, including 4 periodic reports and 111 temporary announcements. 13 14 Corporate Governance ESG Management Compliance in Operation Corporate Governance ESG Management Compliance in Operation In 2023, Snibe was again awarded the highest grade of "A (Excellent)" in the 2022–2023 annual information disclosure appraisal for ESG Management listed companies on the Shenzhen Stock Exchange, reflecting a high level of recognition of Snibe's information disclosure by the regulatory authorities and the capital market. Communication with stakeholders Investor relations Snibe attaches great importance to communication with investors and strictly follows relevant laws and regulations as well as the "Company's Investor Relations Management System". The chairman is responsible for leading investor relations management Snibe always values and maintains effective communication with stakeholders. We fully consider the impact of our own operations on all stakeholders, understand the opinions, suggestions, and expectations of stakeholders by establishing a regular affairs, the secretary of the Board of Directors is the person in charge of investor relations management affairs, and the Office of the communication mechanism with stakeholders, and actively respond to the concerns of stakeholders, which serve as the basis for Board of Directors is the functional department of the Company's investor relations management to implement investor relations the Company's fulfillment of its responsibility for sustainable development. management. In addition, we continue to learn from excellent investor relations management experience, constantly try to carry out investor relations management in a more effective way, and ensure that all shareholders have equal access to information by Stakeholder Issue of concern Form and manifestation of communication opening up diverse communication channels and organizing investor visits and surveys. Governmentandregulatoryagencies Managementofgreenhousegas Complywithnationallawsandregulations In 2023, Snibe participated in the collective roadshow and exchange activities for listed companies in Shenzhen sponsored by emissions Increasetheuseofcleanenergy Complianceinoperation Improvethecompliancemanagementsystem Shenzhen Stock Exchange with the theme of "Innovation-Driven Wave-Breaking Journey" to actively address the concerns of Productsafetyandquality Strictlycontroltheproductquality investors. In addition, the Company was honored to be invited to participate in the "Understanding My Listed Company 'Here Come Communitycommonweal Activelyparticipateingovernmentprojects the Shareholders' - Entering Shenzhen Series Activities" sponsored by China Securities Investor Services Center and the Shenzhen Respondtogovernmentpolicies Carryoutcharitableprojects Office of China Securities Regulatory Commission, so as to accurately convey the intrinsic value of the Company and increase investors' understanding of the Company's production, operation, etc., especially small and medium investors. Shareholdersandinvestors Corporategovernance Improvethecorporategovernancesystem Complianceinoperation Improvethecompliancemanagementsystem Investorrelations Enhanceriskmanagementandcontrol In 2023, the Company issued 11 record sheets of investor relations activities, and conducted or organized more than 350 regular ProductR&Dandinnovation Fulfilltheobligationofinformationdisclosure report exchange meetings, reverse roadshows, broker strategy meetings, and one-to-one and one-to-many on-site/online Productsafetyandquality IncreaseeffortsinR&Dandinnovation exchanges of investors. Customers Informationsecurityandprivacy Enhancecustomerprivacymanagement protection Strictlycontroltheproductquality Productsafetyandquality IncreaseeffortsinR&Dandinnovation ProductR&Dandinnovation Maintaincomplianceinmarketing Responsiblemarketing Strictlyabidebybusinessethics Customerservicequality Improvetheservicequality Conductcustomersatisfactionsurvey Suppliersandpartners Supplychainmanagement Conductinternalaudittosupervisethewholebiddingprocess Intellectualpropertyprotection Strengthensupplierqualitymanagement Anti-corruption Establishananti-corruptionsystem Employees Diversityandequalemployment Establishanoccupationalhealthandsafetymanagementsystem Occupationalhealthandsafety Organizeemployeecareactivities Employeerightsandbenefits Organizetradeunionactivities Employeetraininganddevelopment Establishcommunicationchannelsforemployees Developatransparentpromotionpolicy Providediversetrainingprograms Improvetheemployeesalarymanagementandperformance managementsystem Collective exchange activities of listed companies on Shenzhen Stock Exchange Industryassociationsand ProductR&Dandinnovation Activelycarryoutindustryexchanges professionalorganizations Industrydevelopmentand Providepracticeandresearchbases cooperation Createcooperationprogramsandplatforms Communityandmedia Productsafetyandquality Strictlycontroltheproductquality Communitycommonweal Strictlycontrolwastedischarges Hazardousemissionsandwastes Carryoutcharitableactivities Non-governmentalorganizations Hazardousemissionsandwastes Strictlycontrolwastedischarges Managementofgreenhousegas Increasetheuseofcleanenergy emissions Determination of important issues Understanding My Listed Company "Here Come the Shareholders" Activities This year, Snibe conducted an online questionnaire survey among internal and external stakeholders to understand stakeholders' thoughts on important issues and assess the importance of the issues. We updated the important issues of this year as the basis for the preparation of this report through the steps of issue identification, stakeholder survey, result analysis, issue ranking, etc. 15 16 Corporate Governance ESG Management Compliance in Operation Corporate Governance ESG Management Compliance in Operation Important issue identification steps Compliance in Operation Stakeholder Stakeholder survey Results analysis and issue ranking Risk management and control Issues related to the Company All stakeholders were invited to participate By comprehensively considering the were identified and summarized in in the survey in the form of questionnaires to r e s ul t s o f p e e r b e n c hm ar k in g an d accordance with the GRI Standards understand their key concerns. The survey stakeholder survey, the issues were ranked Snibe has established an audit and inspection system within the framework of the relevant national laws and regulations, the and other international standards, objects cover all employees, customers, by importance from two dimensions: "Basic Standards for Internal Control of Enterprises" promulgated by the Ministry of Finance, and the "Guidelines for Internal SDGs, industry policy analysis, suppliers and partners, shareholders and the importance to stakeholders and the Control of Listed Companies" issued by Shenzhen Stock Exchange, and formulated an "Internal Audit Management System" based and peer benchmarking and in analysts, media, industr y associations, importance to the development of the consideration of the Company's governmental organizations, non-governmental Company, and a final substantive issue on the Company's values and corporate culture to guide audits and inspections. practice. organizations, etc. A total of 518 valid internal matrix was formed. and external stakeholder questionnaires were Audit and inspection collected. The Company has established an Internal Audit Department, which is responsible for formulating and updating internal management systems such as internal auditing and risk monitoring, conducting comprehensive risk assessments on various In 2023, 10 important substantive issues were identified, namely: product safety and quality, product R&D and innovation, business processes, and reporting to the Audit Committee of the Board of Directors of the Company on a regular basis. The Internal intellectual property protection, customer service quality, compliance in operation, information security and privacy protection, Audit Department of the Company, under the guidance of the Audit Committee of the Board of Directors, conducts routine audits occupational health and safety, corporate governance, anti-corruption, as well as hazardous emissions and wastes. and daily audits on a certain number of business departments and subsidiaries every year, forms audit reports and rectification proposals on the risk matters identified through the audits, assists audited departments or subsidiaries in improving their business systems and risk management processes, enhances the risk management capability of the departments, and effectively reduces the Importance to Stakeholder risks in the Company's operation. The major special audits we completed in 2023 are listed below: Name of audit item Specific description Auditofdomesticaccounts Duringthereportingperiod,weconductedaspecialauditonthemanagementofdomesticaccounts receivablemanagement receivable,sortedoutthecreditrisklevelofdistributors,preparedalistofcustomersatriskofdefaulting onpayments,anddevelopedahandlingplanthroughconsultationwithdomesticmarketingcenters. Throughtraining,systemrevision,regularaudits,etc.,weprovidedreferenceandguidancefordomestic marketingcentersonthemanagementofaccountsreceivabletoreducetheriskofbaddebtlosses. Duringthereportingperiod,we,inconjunctionwiththeFinanceDepartmentandtheAssetManagement Auditofmoldmanagement Department,madeaninventoryofallmoldsstoredatthesuppliers,andsortedouttheprocessof identifyingmoldassets,managingledgers,andmonitoringtheservicelifeofmolds. In 2023, we verified the industrial and commercial information of more than 3,000 new and old business partners such as distributors and suppliers to verify whether there were any abnormal risks in industrial and commercial registration information, business licenses, etc., and carried out on-site visits to nearly 200 business partners on a regular basis. During call interviews and on-site visits, we collected opinions from business partners and publicized the Company's anti-bribery system. Importance to Snibe Probity and self-discipline ●Environmental category ●Social category ●Governance category Snibe attaches great importance to compliance management and is committed to creating a corporate culture of fair competition, Highly important issue Highly important issue Highly important issue integrity, and probity. ① Product safety and quality Employee rights and benefits Resource saving ② Product R&D and innovation Responsible marketing Energy management Anti-bribery management system ③ Intellectual property protection Supply chain management Management of Snibe always adheres to the management concept of compliance first and the development strategy of steady operation, improves ④ Customer service quality Industry development and cooperation greenhouse gas emissions market competitiveness with self-developed products, participates in market competition in a compliant way, and implements the ⑤ Compliance in operation Employee training and development Community commonweal ⑥ Information security and privacy protection Investor relations Eco-friendly administration compliance culture of fairness, integrity, and "Do things right". We hold a "zero tolerance" attitude towards any form of bribery, and ⑦ Occupational health and safety Diversity and equal employment strictly prohibit any form of bribery in public or private during the course of business. We have established a complete compliance ⑧ Corporate governance system in accordance with ISO 37001: 2016 "Anti-Bribery Management Systems - Requirements with Guidance for Use", and ⑨ Anti-corruption ⑩ Hazardous emissions and wastes continuously optimize the effectiveness of the system through continuous implementation, review, and improvement. 17 18 Corporate Governance ESG Management Compliance in Operation Corporate Governance ESG Management Compliance in Operation ControlProcedureforGiftsandHospitality Executives' attention Compliance policy ControlProcedureforExternal BusinessTravel ● Anti-briberycomplianceisoneofthecore ● 1+1+Ncompliancepolicysystem ControlProcedureforAcademicPromotion competitivenessoftheCompany ● Businesssustainabilitymustbesuperiortobusiness Anti-BriberyControlProcedurefor ProcurementTransactions freedom Anti-BriberyControlProcedurefor Anti-briberycompliancepolicy Anti-briberycompliancemanual Distributors'SalesBusiness Process control Anti-BriberyControlProcedurefor Anti-bribery compliance organization ● Anti-briberycompliancecontrolisincorporatedintobusinessprocesses Employment suchasHR,procurement,anddomesticandforeignsales Anti-BriberyControlProcedurefor ● Boardofdirectors BusinessPartners ● Topmanagement(managementrepresentative) ● Specialcontrolproceduresareestablishedforcompliance review,filing,andapprovalofmatterswithmediumorhigh ControlProcedureforPublic ● Anti-briberycomplianceleadinggroup WelfareDonation ● Internalauditdepartment briberyriskssuchasgifts,hospitality,andacademicpromotion ● Internalanti-briberycomplianceauditorsof Eight elements ● Anybusinessprocessthatfailsthecompliancereview ControlProcedureforCustomerTraining variousdepartments of Snibe's willbeterminated anti-bribery Training and communication Snibe'scompliancepolicysystem Anti-bribery compliance resources management ● All-stafftraining ● Manpowerandbudgetinput ● Employwell-knownthirdparties,lawfirms, system ● Trainingforstaffatkeypositions Publicity and training ● Trainingformanagementstaff andcertificationbodies ● Anti-commercialbriberycomplianceabilityimprovement In order to enhance the anti-bribery compliance awareness and ability of all employees, we regularly conduct on-site anti-bribery ● IntroduceOA,ERP,andotherITtools ● Internalandexternalcommunication compliance training for all employees, and provide special training to new employees, management, compliance team, personnel in important positions such as marketing, finance, procurement, and HR, as well as external business partners. We regularly Risk assessment Supervision and inspection provide employees with publicity of anti-bribery laws and regulations, cases, and the Company's anti-bribery policies through the ● Riskassessmentplan(riskidentification,risk ● Internalauditandinternalanti-briberycompliance Company's official website, internal mails, OA system, etc. assessmentmethod,steps,ratingandriskresponse, audit,internalcontrol update) ● Investigationandhandlingofreports ● Handlingofbribery At the same time, we urge all our employees and our business partners to work with Snibe in rejecting bribery. We advocate that our business partners join hands with us to maintain sufficient anti-bribery compliance communication and sharing, to jointly build an honest, transparent, and incorruptible anti-bribery compliant environment, and to share the value created by compliant operation for the healthy operation and sustainable development of enterprises. At the same time, we have set up an Anti-Bribery Compliance Leading Group, and formulated and implemented the "Anti-Bribery Compliance Management Handbook" as well as a series of compliance management norms and specific operational guidelines, so Since 2023, we have organized and held 8 anti-commercial bribery trainings, with a total training duration of approximately 3,000 as to ensure the effective operation of the anti-bribery management system. Under the leadership of the Anti-Bribery Compliance hours, 100% of employees have received the anti-commercial bribery training, and 100% have signed anti-commercial bribery Leading Group, three lines of defense for anti-bribery management have been formed. commitments. Supervision and improvement The Anti-Bribery Compliance Leading Group and the Anti-Bribery Compliance Team conduct continuous monitoring of the effectiveness of the design and implementation of the anti-bribery management system, and self-rectify the defects and deficiencies. At the same time, the Internal Audit Department will regularly conduct anti-bribery compliance audits according to The first line The second line The third line of the annual plan to identify system defects and deficiencies and urge the implementation of rectification. of defense of defense defense ● Consciousness & ● Risk assessment ● Internal audit For potential non-compliance identified through reported clues or audit findings, the Internal Audit Department will conduct ability improvement ● Rule & process ● Investigation of investigations according to relevant procedures and requirements, and make suggestions on whether to take disciplinary measures ● Incorporation into formulation reports processes ● Guidance & based on the investigation results. ● Business & training & publicity behavior compliance ● Reporting & ● Risk reporting & communication Reporting channels consulting ● Continuous ● Rectification & supervision & improvement rectification ● Official website of the Company: https://www.snibe.com/ (Supervision and Reporting Module) ● Address: Internal Audit Department, Snibe Building, No. 23 Jinxiu Business units of Anti-bribery East Road, Jinsha Community, Kengzi Street, Pingshan District, Internal audit other functional compliance leading Shenzhen 518122 department departments group ● Email: audit@snibe.cn ● Tel.: +86-755-26706462 General manager (management representative) Board of directors In 2023, the Company was not punished by the regulatory authorities. Currently, the Company has obtained The ISO 37001 anti -bribery management system certification certificate issued by SGS. 19 20 Corporate Governance ESG Management Compliance in Operation Information security REGULATING Risk management and control CORPORATE Snibe complies with relevant laws and regulations such as the "Data Security Law of the People's Republic of China", the "Cyber Security Law of the People's Republic of China", and the "Administrative Measures for the Graded Protection of Information GOVERNANCE Security". The Company has formulated a series of measures such as the "Information Security Management System" and the "Communication Security Management Specification" to standardize the information security management system and management process. The Company attaches great importance to data security, and has set up a Cybersecurity Committee to make further efforts in the network information security and keep continuous improvement in our own risk management and control capabilities. In 2023, the Company passed the annual review of ISO 27001 Information Security Management System, and the remote service system SnibeLink passed the certification of "Level III of National Information Security Level Protection". Information security management mode Cybersecurity Committee Executive entity External entity Executives and relevant responsible IT Department Suppliers, etc. persons of the Company Information security control and preventive measures In terms of information privacy management, Snibe applies technical means such as data loss prevention (DLP) system and Important issues ESM storage medium management module to secure data; it adopts access control and authentication for security auditing and monitoring; for the handling of emergency incidents, the Company has developed an information security management mechanism ● Product safety and quality and emergency plan to clearly define the response mechanism and handling process and measures in case of emergency incidents. ● Product R&D and innovation ● Intellectual property rights protection In terms of daily management, Snibe actively carries out daily safety inspection and has passed the third-party evaluation; it performs in-depth inspection of the Company network to improve the accuracy in identifying external threats and enhance defense. ● Supply chain management ● Responsible marketing Information security management measures ● Customer service quality Operational Physical Accesscontrol Keysecurity Information Information Information Datasecurity Communication Supplier safety security management management security system asset management security information management management incident business management management security management continuity management plan SDGs 21 22 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Quality Assurance Department, Key Reagent Material QC Department, Material Inspection Department, Reagent QC Department, Product Quality and Safety Instrument QC Department, Component Inspection Department, etc. have been set up to ensure product quality throughout the lifecycle. While strictly abiding by external policies such as the "Quality Management System Requirements", "Medical Devices - Quality Management Systems - Requirements for Regulatory Purposes", and "Good Manufacturing Practice for Medical Devices", Snibe has formulated and implemented such internal management systems as the "Quality Manual" and "Control Procedure Snibe has long held the spirit of "Quality is our life". Driven by for Product Monitoring and Measurement" that encompass the quality management process, specifications for products and the spirit, Snibe continues to optimize the quality management equipment use, etc., to realize quality manufacturing. system, increase investment in R&D personnel and equipment, and enhance product quality and supply chain safety. Snibe aims With increasing globalization and booming trade in medical devices, meeting regulatory requirements in target markets has been to create value for human health through continuous innovation. an important tool for manufacturers to achieve cross-border compliance. Against the backdrop, the Medical Device Single Audit Qualit Program (MDSAP) is increasingly accepted. During the reporting period, Snibe incorporated MDSAP requirements of five countries (United States, Brazil, Canada, Australia, and Japan) into the quality management framework, and obtained the MDSAP certificate in Feb. 2024. The acquisition of the certificate allows Snibe to expand into overseas markets earlier and improve the quality management system. Quality management system certification obtained: Quality management system ● ISO 9001 Quality Management System Certification ● ISO 13485 Medical Device Quality Management System Certification IVD testing, which is closely related to clinical diagnosis, provides an important basis for clinicians to diagnose diseases accurately. ● MDSAP Quality Management System Certification For this reason, Snibe has established the policy of "Quality is our life" and set strict quality objectives. Besides a systematic, documented, and well-developed quality management system, an organizational structure with defined responsibilities has been in place to clarify control requirements for the quality management process. Over the past decade and longer, Snibe has continued to optimize and improve the quality management system, gaining recognition of its product quality management capability from stakeholders and ensuring stable product quality and safety amidst rapid business development. MDSAP certificate Continuous lmprovement of Ouality Management System Effective operation and continuous optimization of quality management system To ensure that the quality management system functions properly, Snibe conducts independent evaluation through supervision and review by external auditors, and continues to optimize the quality management system based on the assessment and on-site Management inspection results. In this way, all relevant activities are carried out in strict accordance with applicable laws and regulations and Responsibilities Customers the internal management requirements. and Customers Regulations In 2023, Snibe received 12 quality management system audits and inspections from regulatory agencies and external audit and Regulations agencies, with a pass rate of 100%. Measurement, Improvement Analysis, and Management Feedback Resource Time External auditor Nature Audit form Mar. 9, 2023 TV Third-party auditor On-site May 29–31, 2023 LLC Ukrainian Scientific Institute of Certification Regulatory agency Remote Aug. 1–2, 2023 Guangdong Medical Products Administration Regulatory agency On-site Aug. 4, 2023 Guangdong Medical Products Administration Regulatory agency On-site Input Product Output Aug. 8, 2023 Supplier Qualification Audit (SQA) Third-party auditor On-site Implementation Aug. 18, 2023 and Sep. 5, 2023 cecret Third-party auditor On-site + remote Requuements Product Sep. 28, 2023 Pingshan District Health Inspection Bureau Regulatory agency On-site Oct. 23–24, 2023 TV Third-party auditor On-site Oct. 25–27, 2023 TV Third-party auditor On-site Nov. 16–17, 2023 SGS Third-party auditor On-site Dec. 4–9, 2023 SGS Third-party auditor On-site Value-added Activities Feed Dec. 22–23, 2023 Guangdong Medical Products Administration Regulatory agency On-site 23 24 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Internal audit capacity building for quality management system The effective operation of the quality management system is not possible without a well-developed internal quality management team. Snibe has set up internal audit groups for quality management in all fields according to the "Control Procedure for Internal Audit", and appointed qualified group members from various fields. Internal auditors receive expertise and skill training on quality NCCL aldosterone proficiency testing management system standards and regulations, and internal audit skills and methods. Moreover, they are assessed to ensure that each can accurately pinpoint and identify nonconformities or defects in the system. The Quality Assurance Department is responsible for formulating the internal audit work in the field of quality management, formulating the "Annual Internal Audit In Jul. 2023, the National Center for Clinical Plan", reviewing the "Internal Audit Implementation Plan", "Internal Audit Field Inspection Record", etc., and assisting in submitting Laboratories (NCCL) issued a survey report problems arising from internal audit for management review, so as to ensure the effective implementation and continuous on aldosterone and renin proficiency testing improvement of the quality management system. (2023), which showed that Snibe passed 100% at the low, medium, and high aldosterone In 2023, the Quality Assurance Department organized 92 training sessions on professional skills, applicable management system concentration levels. standards and regulations, internal audit skills and methods, etc. Among them, there were 13 sessions organized together with the Training Department, 22 company-level sessions, and 57 department-level sessions. Product quality and safety management Quality improvement of reference measurement laboratory Snibe has built a professional quality management system for the reference measurement laboratory in accordance with the External quality assessment international standards of ISO/IEC 17025 and ISO 15195. Besides, high-end measurement devices and advanced reference materials External quality assessment (EQA) is a system for checking, supervising, and verifying the laboratory's performance in order to at home and abroad have been introduced, and reference methods issued by the Joint Committee for Traceability in Laboratory maintain a high standard of practice, and EQA results are largely dictated by the samples provided by the laboratory. To ensure the Medicine (JCTLM) and national authorities have been adopted to ensure the metrological traceability of testing results. We work high-level performance of end users, we encourage EQA participation by domestic and overseas end users, which in turn allows us to build kit testing capacity for the reference measurement laboratory and establish a registered internal testing platform in strict to follow up on product quality, safety, and performance. accordance with national/industry standards, supporting product quality inspection. While playing an active role in the cooperative development of reference methods and the collaborative assignment of reference materials, Snibe has been a stakeholder member In the domestic market, Snibe participated in 46 EQA programs organized by the National Health Commission in 2023, involving of JCTLM and a corporate member of committees and working groups such as the International Federation of Clinical Chemistry and 180 items for evaluation. We achieved a 100% pass rate in routine EQA, and a 100% pass rate in the EQA trueness verification for Laboratory Medicine (IFCC). By participating in the cooperative academic research of reference systems at home and abroad, Snibe the first time. By the end of 2023, all the registered (CLIA) reagent projects approved by the National Health Commission have been has enhanced exchanges with domestic and international counterparts and made continuous efforts to achieve the accuracy and involved in EQA programs, covering 58% of our CLIA reagent projects. Moreover, Snibe participated in and passed 462 EQA comparability of test results. programs organized by the National Institutes for Food and Drug Control (NIFDC), the National Rheumatology Data Center (CRDC), and 10 provinces during the reporting period. By the end of the reporting period, Snibe has established more than 20 reference measurement procedures for non-peptide hormones, enzymes, etc. Among them, 9 procedures have been approved by the China National Accreditation Service for Conformity In overseas markets, Snibe participated in 316 EQA programs organized by Bio-Rad Laboratories (EQAS), Randox Laboratories Assessment (CNAS), including 7 for enzymes, 1 for 17-hydroxyprogesterone, and 1 for 25-hydroxyvitamin D3. (RIQAS), and the Royal College of Pathologists of Australasia Quality Assurance Programs (RCPA-QAP) and achieved good results in 2023. In 2023, our reference measurement laboratory passed the review by CNAS and obtained the accreditation certificate, which marked the Company's progress in the establishment of the reference measurement system, traceability of clinical testing 100% 100% values, and reliability assurance of results. 98.80% 90% 90.00% 90% 60.00% 60% 30.00% 30% 0.00% 0% 2022 2023 2022 2023 National Health Commission EQA Pass Rate National Health Commission EQA Trueness Verification 25 26 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality In 2023, the EQA results for the reference measurement laboratory were announced, and Snibe achieved excellent Focusing on R&D and Innovation results in 13 IFCC-RELA programs and 11 NCCL-EQARL programs applied. Innovation is our lifeblood and core competitiveness. Snibe works to improve our R&D capabilities through continuous R&D process optimization so that we can create more innovative quality products. Snibe will continue to develop a whole product matrix that meets the expectations of medical terminals, creating value for human health. Adverse events and product recalls Ever-improving R&D and innovation system Snibe values the health and safety of customers. To guide, organize, and manage adverse event monitoring for medical devices, the general manager is in charge of overall control and resource coordination. At the same time, we have set up a steering group that brings together different departments, and developed the "Control Procedure for Adverse Event" and supporting procedures and Snibe has developed an ever-improving product lifecycle management (PLM) system in line with its own characteristics on the documents to collect feedback on adverse events from medical institutions, businesses, regulatory authorities, and other relevant instrument R&D platform to improve our performance in projects, products, and portfolios. After years of application and iteration, parties in a timely manner. In the domestic market, the Technical Service Department is responsible for adverse event investigation, the system has become more efficient and mature, providing a systematic guarantee for steady instrument development. The system, cause analysis, and solution, and the Quality Assurance Department organizes relevant departments for risk assessment, and which is conducive to cooperative effectiveness among strategic planning, R&D, and other functions, can improve the reliability, reports the adverse events with assessments in the National Adverse Event Monitoring System within the specified time limit. predictability, and compliance of R&D projects. It allows us to continuously deliver products that meet customer needs and market During the reporting period, our response to adverse events was well received by the Medical Products Administration. The adverse expectations while increasing product quality and optimizing product strategies. Ultimately, we can realize our growth objectives. events in overseas markets are reported to the local regulators or authorized representatives within the prescribed time limit under local applicable administrative provisions. Our PLM system mainly has the following advantages: In 2023, we continued to collect, investigate, analyze, and evaluate adverse events, and confirmed that there was no substantial injury, serious injury, or death caused by product defects. The investigation report has been uploaded and approved in the National ● Strengthening data management and process control Adverse Event Monitoring System. We have completed the "Domestic Periodic Risk Assessment Report" and risk-return evaluation The system includes a central library to store product information so that data can be effectively managed and shared. This not of products, and found no unacceptable risks in the monitoring process. The report has been submitted to the National Adverse only reduces data redundancy and errors, but also ensures that departments and teams work with the latest and most accurate Event Monitoring System. data. The system also supports process management, including product definition and engineering change control, to ensure that the development process is transparent and standard. ● Optimizing product design Collect Investigate, Analyze Report Follow-up Collaborative design provides a more flexible and proactive approach for designers who can spark up creativity and innovation & Evaluate through sharing and collaboration. The management of technical specifications, design drawings, process data, etc. can ensure Methods: ● Investigate Report to or notify Adverse event the accuracy and consistency of design information and optimize design quality. ● Regulator systems or ● Analysis of causes the authorized supporting report notices ● Relevance evaluation ● Improving quality control and compliance representatives under ● Feedback and complaints ● Risk assessment The system can manage quality control calculation, including cost control, quality control, and quality system tracking and local adverse event ● Clinical experence ● Measure formulation management. With this feature, our products are developed with higher quality and safety following relevant regulations and regulations standards. ●Academic literature Adverse event ● Others investigation report ● Supporting decision analysis and continuous improvement By collecting and analyzing all kinds of data during product development, the system provides strong support for decision- Response to adverse events making. Through continuous monitoring and improvement of product development process by the system, we can improve R&D efficiency and reduce development costs, thus achieving continuous improvement and innovation. The "Control Procedure for Feedback and Complaint Handling" has also been established to clarify the process of handling customer complaints. Information such as customer hotline, email, and fax is provided on product labels and the official website of the Company to ensure that customers have sufficient channels to complain and inquire about product problems. The "Control Procedure for Recall of Medical Devices" has been established, which is cross-linked with complaints, adverse events, and post- Given the large number of projects and abundant information in the rapidly-changing IVD reagent market, it is important to identify market supervision. At the same time, we timely analyze, investigate, and evaluate the collected information to ensure that a recall key customer needs. We need to do the right thing in the business environment. To better serve the market with precise provision is readily initiated according to regional laws and regulations. of necessary products, our reagent R&D team adheres to the strategies of "market-oriented product development" and "product lifecycle business demonstration", and establishes a decision support mechanism for project initiation. In this way, we can In 2023, Snibe had no product recall and received no regulatory warning or punishment on our product or service quality. determine whether a project meets market demand and is available for initiation and delivery. 27 28 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality The business demonstration process is shown below: Bachelor's degree Under 30 years old or below Market-oriented product development 73.9% 57.3% 30-40 Master's degree R&D 24.7% 42.1% R&D professionals professionals by educational by age New product background Over years old Doctor's degree 1.4% 0.6% Put forward a demand Customer feedback Analyze the demand Review the demand Project initiation Project initiation Demand pool development Design and analysis review Technical platform Package combination In 2023, Our R&D investment was 366.05 Million RMB, a year-on-year increase of 15.21%, accounting for 9.31% of our revenue. Market dynamics Projectinitiation Project initiation planning management Product lifecycle business demonstration R&D capability enhancement ● Key reagent material R&D In Jun. 2023, Snibe completed the transformation and upgrade of the R&D and production center of key reagent materials, bringing R&D and innovation capability our R&D and production capacity to a new level. With high-end equipment introduced in the Phase I transformation of the base, the mature platform for the construction and expression of stably transfected cell lines. Soaring unit expression output gives the following superior edges: significantly lower cost of materials such as culture medium; less production workload and minimized After more than 20 years of hard work, Snibe has built a manpower needed at each link (expression, purification, etc.); and better control over batch differences. The substantial increase mature R&D system that spans the entire industry chain. in the unit expression volume of the stably transfected cell line solution means that the cost is lowered while the efficiency is There are four technology platforms targeting the R&D increased when there are limits on the experimental site, equipment, and personnel. This secures sufficient raw materials for a of nano-magnetic microspheres, automatic diagnostic higher reagent production volume. Nano-magnetic Key reagent instruments, diagnostic reagents, and key reagent materials. microsphere material R&D platform R&D platform ● Instrument R&D The development of IVD instruments is a highly integrated work, involving disciplines like electronics, mechanical engineering, and Four R&D software engineering. We are committed to developing leading and more competitive IVD instruments. To this end, we have made constant efforts in the following five areas: Technology Platforms Strengthening interdisciplinary Encouraging innovative thinking Strengthening intellectual property cooperation and exchanges: and experimental spirit: management and protection: Reagent Instrument Our R&D Department has maintained R&D personnel are encouraged to keep R&D personnel are encouraged to R&D platform R&D platform active exchanges and cooperation with an open mind, challenge traditional apply for intellectual property rights universities and research institutions, ideas, and try new design ideas and like patents and software copyrights such as working with Shenzhen technical routes. They are provided to ensure that our technological University on ultrasonic cleaning with sufficient experimental resources achievements are legally and effectively research, setting up a postdoctoral and time for exploratory experiments protected. At the same time, we R&D investment and team building innovation practice base, and bringing and research. In this way, they can learn enhance intellectual property training Snibe has maintained friendly exchanges and communication with key universities and developed long-term on-campus recruiting experts from different disciplines into from failures and continue to optimize and publicity to raise R&D personnel's plans to ensure a steady stream of talents. At the same time, Snibe has been recruiting social talents and independently training R&D projects. This is how we realize the and improve products. awareness of intellectual property and R&D professionals and persons in charge. By far, it has built an efficient and high-quality team that identifies with corporate culture. cross-border integration of knowledge its protection. By the end of 2023, we have engaged 693 R&D professionals, an increase of 15.5% year-on-year, accounting for 26.38% of the total and technology. number of employees. Among them, 98.6% are aged 40 or below, and 42.7% have a master's or doctor's degree. A young and high- quality R&D team is contributing to our R&D and innovation. 29 30 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Establishing incentive mechanism Maintaining investment in R&D R&D and innovation results and fault-tolerant culture: capital and equipment: We have established a sound incentive We continue to increase R&D investment, mechanism, including innovation introduce advanced R&D equipment With the original intention of "making medical examinations more affordable for the public", Snibe has since pursued independent a war d s , in te ll e c t ual pr op e r t y & and testing instruments, and create a innovation while developing our core business as a socially responsible employer. We work to create value for human health, thus patent awards, and fair promotion favorable working environment and making quality medical resources available to all. opportunities. Snibe embraces a fault- conditions. In 2023, Snibe completed tolerant culture where R&D personnel the Phase III construction of R&D are encouraged to keep trying and Building, which means a good workplace Thanks to enhanced R&D efforts in 2023, we have delivered a lineup of instruments with increased accuracy and efficiency, innovating. R&D failures are understood en v ir onmen t and compl ete R &D providing reliable data for clinical diagnosis. and tolerated so that R&D personnel can equipment are available. Our overall focus on innovation without concerns. strength and innovation in instrument Postdoctoral Innovation Practice R&D have been brought to a new level. Base MAGLUMI X10 Fully-Auto Chemiluminescence Immunoassay Analyzer MAGLUMI X10, a high-end upgraded version of immunoassay instrument, inherited and upgraded the core X-TECH technology to realize strong performance and quality, allowing customers to operate easily and worry less. It meets various clinical testing needs. Targeted training sessions are carried out for different types of R&D personnel to improve their comprehensive skills, thus enhancing our R&D capabilities. During the reporting period, our instrument R&D team organized training sessions as follows: Biossays C10 Automatic Biochemistry Analyzer ● Quality management training Biossays C10 is suitable for large hospitals and laboratories with high requirements for throughput and intelligence. A throughput Training on quality system documents such as ISO 9001, ISO 13485, and Good Manufacturing Practice (GMP) regulations. of 2000 T/H can improve testing efficiency; an intelligent reagent management system allows the automatic and continuous loading of reagents without shutdown and the addition of electrolyte modules without slowdown, which greatly reduces operator ● New employee training workload. Training on quality-related regulations such as quality policy and GMP, industry background, and departmental rules (e.g. industry background and career development path) for new employees. ● Induction training SATLARS T8 Orientation training on professional knowledge and skills, such as structural engineer training and PCB engineer training, given Automatic Sample Processing System before professional employees take up their posts. This is an open automation system developed by Snibe with completely independent intellectual property rights. It fully integrates ● Targeted skill training the five modules of biochemistry, immunoassay, electrolyte, coagulation, and molecule. The whole process of sample loading, Targeted training (e.g. new EMC standards and Android framework) for specific employees at different stages or before they are transport, processing, testing, and storage is automated, greatly reducing manual intervention and improving testing efficiency. assigned to new projects or will develop new business. The unique two-way four-track design makes sample scheduling more flexible toward dynamic balance. Modular design and multi- type tracks can be adapted to different laboratory spaces and meet different testing requirements through flexible configuration. Emergency priority and intelligent scheduling can greatly shorten the TAT of samples. A specialized data processing and information management system can help departments realize better quality management. In terms of internal control, we attach great importance to the performance of instruments. A series of strict quality control measures have been adopted during the R&D process. For example, we have included the step of prototype comparison. At the R&D stage, several prototypes are manufactured for comprehensive performance testing and comparison. This step aims to ensure that each instrument meets the preset standards in key performance parameters, so that the instruments finally produced have HEMOLUMI H6 outstanding performance. In the other hand, we have exercised strict control over the production process. This includes strict Automatic Coagulation Analyzer monitoring throughout the production process to ensure that every step meets the preset standards and specifications. In addition, Using magnetic bead method, a golden standard for coagulation testing, the analyzer boasts the advantages of high test accuracy, we have provided professional training for employees on the production line to improve their operation skills and quality control strong anti-interference ability, and fast testing speed. The built-in sample inspection module can effectively reduce the possibility awareness. Every instrument is subject to strict quality inspection before leaving the factory, ensuring their performance stability of misdiagnosis. The instrument can indicate the amount of consumables and support continuous loading without shutdown. It and consistency. can be directly connected to the system track to help departments improve testing efficiency. 31 32 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Molecision R8 Automatic Nucleic Acid Detection and Analysis System Reagent type Quantity of Reagent name Registration registered reagents category The independently-developed automatic nucleic acid detection and analysis system is a comprehensive anti-pollution system Coagulation reagents 6 D-Dimer (Latex) II designed by the zoning idea of molecular laboratory and it also incorporates features of tiered negative pressure and high-efficiency AT III (Chromogenic Substrate Assay) filtration. Consumables and reagents are continuously loaded. Samples are loaded with caps, with results immediately available, and PT (Clotting Assay) emergency needs are prioritized. This simplifies the process of nucleic acid detection and improves departmental efficiency. Fibrinogen (Clotting Assay) APTT (Clotting Assay) TT (Clotting Assay) Attention to rare diseases Snibe focuses on the study on rare diseases. We actively develop relevant products to promote equitable access to medical resources so that the life and health of patients with rare diseases are guaranteed. In addition to the rare diseases previously disclosed, the rare diseases we are working on during the reporting period include: Rare disease Product Systemic sclerosis Anti-PM-Scl IgG (CLIA) SATLARS T8 Molecision R8 HEMOLUMI H6 Automatic Sample Processing System Automatic Nucleic Acid Detection and Automatic Coagulation Goodpasture syndrome Anti-GBM IgG (CLIA) Analysis System Analyzer Thrombotic thrombocytopenic Anti-VWFCP IgG (CLIA) purpura VWFCP activity (CLIA) During the reporting period, the Company completed the registration of 16 new CLIA reagents and 6 coagulation reagents in China, enriching the Company's reagent types in TORCH, infectious diseases, inflammation detection, autoimmune, and cardiovascular and myocardial markers. The newly developed CLIA reagents and coagulation reagents are listed below: Reagent type Quantity of Reagent name Registration Intellectual property protection registered reagents category TORCH/ CLIA reagents 2 HSV-1 IgM (CLIA) III Snibe strictly abides by and implements national and regional laws, regulations, and standards, such as the "Patent Law of HSV-2 IgM (CLIA) the People's Republic of China" and "Trademark Law of the People's Republic of China", as well as internal procedures like the "Intellectual Property Management Procedure", "Patent Management Procedure", "Trademark Management Procedure", and Infectious diseases/CLIA 5 Mycoplasma pneumoniae IgM (CLIA) III "Works Management Procedure". reagents Chlamydia pneumoniae IgG (CLIA) We pay attention to intellectual property protection. With a dedicated team of professionals and a mature management system, Chlamydia pneumoniae IgM (CLIA) we integrate intellectual property creation and protection into our R&D and innovation system. Internally, the Intellectual Property Mycoplasma pneumoniae IgG (CLIA) Anti-HCV (CLIA) Department adopts early warning for project research, project initiation, R&D, and product launch to manage risks throughout the development process and protect our technological innovations. Externally, investment, financing, and technological cooperation Inflammation monitoring/ 2 TNF-α (CLIA) II are conducted with an early warning mechanism to reduce potential risks. CLIA reagents CRP (CLIA) In addition, training sessions are organized for employees to understand intellectual property compliance and obligations. Autoimmune antibodies/ 4 Anti-β2-Glycoprotein 1 IgM (CLIA) II CLIA reagents Anti-β2-Glycoprotein 1 IgG (CLIA) Anti-Cardiolipin IgM (CLIA) Anti-Cardiolipin IgG (CLIA) patent application for small molecule detection Inflammation monitoring/ 1 PCT STAT (CLIA) II As a major technological breakthrough for us, small molecule detection reflects our strong R&D strength and emergency reagents market competitiveness in IVD. To comprehensively protect the legitimate rights and interests of our products on the market, we have applied 7 patents for the technology, involving such dimensions as raw materials, Cardiovascular and cardiac 2 hs-cTnI STAT (CLIA) II sample pretreatment, and calibration quality control. markers/emergency reagents NT-proBNP STAT (CLIA) 33 34 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Supply Chain Management training on trademark use and standards A stable, safe, and quality supply chain provides an important To standardize the use of trademarks and prevent errors guarantee for us to offer high-quality products all the time. We and nonconformities, the Intellectual Property Department have a complete supplier management system in place which has organized targeted training for relevant departments, allows us to screen, admit, and re-evaluate suppliers based on including one online session and five offline sessions. The not only quality and price but also environmental and social total number of participants exceeded 500. The training performance and anti-commercial bribery. This is how we can explains our trademark portfolio, and the significance, ensure the quality and sustainability of suppliers. standards, and requirements of trademark use, and the training materials are incorporated into the internal intellectual property sharing management system for the concerned party to access at any time. Supplier management By the end of 2023, we have had 523 patents filed, 335 valid patents granted (including 142 valid invention patents), 771 registered Rules like the "Control Procedure for Procurement" and "Supplier HSF Management Regulations" have been formulated to trademarks, and 34 software copyrights. systematically supervise and manage supplier development and admission, ordering, performance evaluation, re-evaluation, and qualification management, so as to ensure the fair and effective operation of the procurement supply chain. In 2023, the Company's patent "Research and Development of an Enhanced Isoluminol Derivative with High Luminescence Intensity and Its Industrial Application in Chemiluminescence Detection Reagents" won the second prize of Shenzhen Technological In the fourth quarter of 2023, Snibe added anti-bribery requirements for suppliers under the ISO 37001 framework, developed anti- Invention Award; the patent "Adsorption Mechanism, Cleaning Device, Chemiluminescence Detector and Cleaning" won the 24th bribery objectives (all bribery risks are properly addressed, and all major business partners are subjected to admission and annual WIPO-CNIPA Award of Excellence for Chinese Outstanding Patented Invention; MAGLUMI X6, a fully-auto chemiluminescence review) and execution plans for the Purchasing Department and the whole company, and organized anti-bribery training sessions immunoassay analyzer, was included in the "Catalog of Innovative Products for Promotion and Application in Shenzhen". for suppliers who received investigation and signed the "Letter of Commitment for Anti-Commercial Bribery". The whole process of supplier admission, routine ordering, and re-evaluation is covered to comprehensively avoid and control commercial bribery risks. Supplier management system We put strict requirements on supplier admission, screening, review and elimination to ensure that all suppliers meet the company’s product quality requirements. Number of valid 335 patents granted Cumulative Cumulative number of patents Cumulative number number of software filed of trademarks copyrights Supplier admission Supplier re-evaluation Supplier 523 771 34 registered Including valid elimination 142 invention patents ● Preliminary investigation ● Supplier classification management ● Supplier monitoring ● Production and R&D capabilities ● Supplier qualification management ● Eliminating abnormal ● Quality assurance ability ● Risk management of supplier suppliers ● Intellectual Property Rights ● Organizational Structure ● Environmental health and safety ● Price level ● Social responsibility and ethical standards ● Production Capacity ● Sample validation ● Quality assurance ability ● Enquiry and quotation ● Environmental risk assessment ● On-site certification and review ● Anti-commercial Bribery Investigation ● Anti-commercial Bribery Investigation During the reporting period, we added more detailed rules for the re-evaluation of suppliers. Suppliers not up to standards are included on the "List of Unqualified Suppliers" based on the type of materials they supply. Rectification and guidance support are available to help them improve, thus enhancing supply chain security. 35 36 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Supplier communication Responsible Marketing In 2023, we had 248 business meetings with suppliers to promote strategic supplier cooperation and ensure the safe and effective Snibe has always put the rights and interests of users first. We operation of the supply chain. We had 55 quality meetings to analyze quality problems and risks among suppliers, discuss have formulated and timely updated the marketing system, corrective and preventive measures, solve existing problems, and prevent potential problems and risks. optimized management models, and provided regular training for marketing personnel to actively learn and strictly implement In response to anti-commercial bribery, the Purchasing Department held 5 meetings for internal publicity and training, and all the our systems and methods. With these efforts, we can build trust members signed the "Letter of Commitment for Anti-Bribery Compliance". In the fourth quarter, all the suppliers were organized to receive training based on the "Anti-Bribery Compliance Training Manual" and to sign an anti-commercial bribery commitment with stakeholders, and promote our products to the market with letter or agreement. By far, 99% of suppliers have submitted the signed letter or agreement. high standards, strict requirements, and standardized guidelines. To enhance communication with suppliers, the Purchasing Department visited 25 suppliers randomly in 2023, with special attention to new suppliers during preliminary screening and suppliers with quality fluctuations. According to the annual visit To realize responsible marketing in the domestic market, we updated the "Regulations on the Management of Domestic plan, we completed the on-site audit of 24 major suppliers during the reporting period, and timely discontinued the supply from Distributors" during the reporting period. The online distributor management has improved efficiency and information security. For suppliers to be rectified to mitigate supply risk. brand building and market development, we have formulated the "Management System for Domestic Academic Conferences" to regulate the organization of academic conferences and academic promotion. An internal APP "Marketing Helper", which covers five modules of CRM, market management, product management, distributor management, and database, has been developed to help marketing personnel master information on customer relations, meeting procedures, product information, and online distributor Sustainable supply chain management management. This is how we realize responsible marketing. In overseas markets, we follow the "Regulations on the Management of Overseas Distributors" under the ISO 13485 framework, After years of technology accumulation, we have established a relatively well-developed supply chain risk management system. and require overseas distributors to conduct business as per local laws and regulations. For distributors in the EU, we adapt our On the one hand, we continue to enhance the safety inventory management of core components and include more alternative products and business to the latest IVDR and transitional provisions, for example, adding the information of EU importers and suppliers. On the other hand, we join hands with domestic manufacturers to develop and apply for major special projects of updating compliance declaration. Shenzhen to ensure the safe supply of core components. This can promote the R&D and substitution of domestic core components and mitigate supply chain risks. In 2023, we started to build an ISO 37001 anti-commercial bribery management system. In accordance with system requirements, both domestic and overseas marketing centers have supplemented and revised relevant system documents by adding articles To ensure the quality and supply safety of important materials, Snibe divides suppliers into three categories of A, B, and C by the of anti-commercial bribery management, and conducted annual reviews on existing distributors to identify the situation in anti- importance of supplied materials. Suppliers are reviewed and evaluated with category-specific indicators and standards based on commercial bribery management. In addition, we provide publicity and training on anti-bribery laws and regulations, cases, and the types of their materials and the nature of business. Category A suppliers are required to establish a sound quality management internal policies for all marketing personnel, and require them to sign a commitment letter of anti-commercial bribery. system and sign a quality assurance agreement. At the same time, targeted professional training is provided for suppliers to promote supplier management. In order to ensure that marketing p e r s o n n e l f u l l y u n d e r s ta n d a n d For key components, Snibe and suppliers need to work closely on all-round material recognition to fully guarantee the safety of a r e fa m i l i a r w i t h t h e co m pa n y ' s materials. For some key materials, Snibe has formulated Plan B to deal with sudden risks in the supply chain. Amidst the push to marketing strategies, diverse forms replace foreign goods with domestic alternatives in the manufacturing industry, Snibe has opted for more domestic materials after of training sessions are organized for verification, consolidating supply security. marketing personnel to make them fully understand our products and As for supply chain operation, the annual demand marketing strategies and improve their Number of suppliers in forecasting is updated on a rolling basis (2 +3, short- communication and analytical skills. Chinese mainland 95.2% term + long-term) so that both suppliers and Snibe can TLA system training C8 new product training maintain dynamic safety inventory for quick response Number of overseas to flexible demand. suppliers 4.5% When selecting supply resources, we prioritize suppliers that are geographically close to us and have Number of suppliers in Hong Kong, Macao, and Taiwan a relatively complete system to ensure flexible delivery 0.3% and timely, effective communication and audit in quality control. C8 new product training Publicity on ISO 37001 anti-bribery management system 37 38 Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Product Quality and Safety Focusing on R&D and Innovation Supply Chain Management Responsible Marketing Customer Service Quality Customer Service Quality Distributor management A strict selection process for distributors and clear provisions on their rights and obligations make sure that we work with the right distributors to provide accurate, professional, and responsible marketing services for customers. Our Internal Audit Department audits the compliance management of distributors' sales business and provides audit improvement suggestions for distributors every year. With the core strategic concept of "customer-centric, market-oriented", Snibe keeps optimizing customer service solutions in all aspects by understanding customer needs, timely responding to customer complaints, providing professional and accurate services, During the reporting period, Snibe introduced the ISO 37001 anti-commercial bribery management system. We require existing and investigating customer satisfaction, so as to provide customers with safe, reassuring, and innovative products and services. distributors to learn the anti-commercial bribery policies, sign anti-commercial bribery agreements, and provide records of anti- Snibe remains committed to offering professional and meticulous technical services. Systems such as the "Control Procedure for commercial bribery training. At the same time, we will review existing distributors for their anti-commercial bribery management every Service Activities" and "End Customer Management Measures" have been formulated and implemented, and professional technical year. service personnel have been fostered for better customer service quality. In 2023, product training both online and offline was offered to overseas distributors. In the past year, we had 51 on-site product In 2023, to enhance customer service efficiency and experience and provide carefree services for customers, Snibe has built more trainings, 185 online product trainings, and 78 new product promotion trainings, with an average score of over 90 points (out of 100) from service stations and upgraded on-site service. With 13 new service stations built in 2023, Snibe boasts a national network of 161 customers. service stations, which secures customer response in 1–2 hours. Customer satisfaction and communication Snibe works to provide customers with professional products and services meticulously, professionally and timely. In case of any product maintenance training for product problems, customers can get in touch with us through the "400" hotline, official mail, and "External Information Feedback Form" on the official website. Self-developed CRM platform can analyze and process customer service tickets remotely in real- distributors time, which is a great help for technical engineers across the country to solve problems accurately and better serve customers in all aspects. In addition, our after-sales personnel strictly follow Snibe's "Control Procedure for Feedback and Complaint Handling" for From Nov. 27 to Dec. 1, 2023, we held the MAGLUMI X6 closed-loop management through regular maintenance & customer visit and timely communication with customers. In 2023, 100% maintenance training at the Shenzhen headquarters. of the complaints received have been handled, with a customer satisfaction rate of 100%. Eleven technicians of distributors from six countries in Africa, Asia, and Europe participated and mastered To better serve customers, we keep close communication with customers through on-site visits and online meetings to understand knowledge and skills of the installation, maintenance, their views on product use, collect their suggestions on product optimization, answer problems they encounter, and inform and service of the new product MAGLUMI X6. customers of precautions. The Market and Customer Research Team provides reference suggestions for product (line) development and decision-making by taking into account macro industry trends, national policies, disease characteristics and diagnosis and treatment process, market trends, competitors' performance, and customer feedback. Snibe also improves employees' professional ability in all ways to empower marketing. In 2023, 1,476 "Customer Satisfaction Survey" questionnaires were collected in China, with a customer satisfaction rate of 100%. Snibe Forum Ace Lecturer Competition The Snibe Forum is an online knowledge sharing platform built by Snibe for distributors' technicians. To enhance the professionalism and expression ability of our marketing Technicians can log in using assigned user information based on their products to view information and personnel and better serve customers, the domestic Marketing documents of different product lines, the introduction to new products, etc., such as technical documents Department launched the first Ace Lecturer Competition in Aug. 2023. for the latest software and hardware, requirements and documents for instrument installation, and With a slogan of "Values from Marketing with Professionalism Inside", troubleshooting documents. To make sure that distributors' technicians can timely receive and easily the competition focuses on the expertise and brand communication understand the latest product information, we have updated the Snibe Forum during the reporting period, ability of participants. Wang Jia, a product manager in Shaanxi including a new feature of "automatically sending email reminders after product information is released" and Province, was named the Golden Lecturer, while Wang Jianbo, a new videos of instrument disassembly. product manager in Jiangsu Province, was awarded the title of Silver Lecturer, becoming new role models for all product managers in China. In 2023, Snibe gradually subdivided overseas markets and implemented regional management mode, with independent marketing, after-sales, market, and business for each region. Product sales and after-sales personnel are better connected to improve the regional product and service performance. More foreign technical service personnel were recruited to ensure timely response to the urgent needs of distributors and end customers. The Indian market, for example, has foreign technical service personnel in 14 different cities. With a service radius of 600 kilometers, the technical service personnel can provide on-site service within 24 hours, which greatly enhanced after-sales satisfaction. As we expand our product lines, the number of overseas channels is also expanding in terms of both breadth and depth to bring quality products and services to more customers across the world. With two overseas subsidiaries newly founded in Saudi Arabia and Indonesia, we have now branches in 10 countries outside China. By recruiting local employees and applying for product circulation licenses, overseas subsidiaries boost localized operation for more meticulous and comprehensive market coverage and premium service for end customers. 39 40 Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety TALENT Attraction and Retention of Talents EMPOWERMENT Diversity and equal employment Equal employment Snibe makes every effort to protect employees' rights and interests in strict accordance with laws and regulations such as the "Labor Law of the People's Republic of China" and "Labor Contract Law of the People's Republic of China". Guided by such internal systems as "Human Resources Control Procedure" and "Employee Handbook", Snibe strives to build a high-quality and diversified talent team through a standardized recruitment process. It is clearly stated in the "Human Resources Control Procedure" that Snibe prohibits the employment of child labor, opposes discrimination in gender, health, and age, advocates diversity, and offers equal opportunities for every employee and job seeker. In 2023, Snibe embraced a "hard worker- focused" concept for exploration and practice in such fields as talent organization and management, workplace environment, corporate culture, remuneration and welfare, and training system. We have shaped ourselves into a quality employer, with such honors as "China's Best Employer in 2023 - Shenzhen's Best Employer" by Zhaopin.com, "Most Influential Employer 2024" by Haitou.cc, and Vice Chairman Unit of Shenzhen Biomedical Industry- Education Alliance. Important issues Attraction and reserve of talents ● Diversity and equal employment Snibe values a well-layered talent pipeline by formulating comprehensive talent development strategies and exploring flexible and diverse ways to absorb talents. On-campus and off-campus recruitment are two major ways Snibe brings in needed talents. ● Employee rights and well-being ● Employee training and development For on-campus recruitment, we persist in working with universities on university-enterprise cooperation projects and ensuring ● Occupational health and safety ongoing communication. We have signed university-enterprise cooperation agreements with top domestic universities and built internship & practice bases. Nearly 900 faculty members and students have visited Snibe in the past year. Offering scholarships, sponsoring innovation and entrepreneurship competitions in universities, holding lectures on career development, and setting Snibe classes - we leverage such innovative platforms for university-enterprise cooperation to boost our human capital. In addition, we have established university-enterprise laboratories, joint postgraduate bases, and employment bases with many universities. These cooperation programs allow us to offer various practice and employment opportunities to university students and help them transform theoretical knowledge into practical skills. In turn, this provides us with access to a huge talent pool. SDGs 41 42 Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety To recruit off-campus talents, we not only work with mainstream recruitment platforms and experienced headhunting institutions at home and abroad, but also encourage our employees to recommend potential candidates. An array of talent introduction Remuneration Honors Long Service Award channels helps to fuel our talent-driven development, foster a team of scarce cutting-edge talents, and integrate excellent talents to fulfill our strategic goals. Semi-annual and In addition to presenting At every anniversary, annual salary honorable awards to teams and employees with long Employee diversity adjustment individuals with outstanding service will be honored Snibe remains committed to building a workplace of diversity, equality, and tolerance. With a diversified and inclusive recruitment Salary adjustment for sales, R&D teams with for their long-term policy, we gather together top talents from across the world and encourage employees with different backgrounds to give full play position breakthroughs, outstanding contribution, and to their talents. We treat every employee equally and secure their rights and interests in recruitment, promotion, development, Salary adjustment for employees, and advanced all employees will remuneration, and welfare regardless of gender, age, race, nationality, etc. rank employees, Snibe also rewards receive the anniversary employees who devote commemorative coins. By the end of 2023, Snibe had 2,627 employees, of which 35.1% were female, and 29.3% of managerial positions were held by themselves to their work, boast women. remarkable abilities, and deliver superior results. Male Male 64.9% 70.7% Welfare system According to the national and local regulations, we ensure that our employees are entitled to Employees by Management by gender gender statutory holidays and leaves, and we contribute to social insurance and housing accumulation Female Female 35.1% 29.3% fund for all employees. For our female employees, we not only provide paid marriage leave, maternity leave, breastfeeding leave, and other holidays stipulated by national laws to female employees of reproductive years, but also build baby care rooms for working mothers, offer yoga classes free of charge, and hold Women's Day activities. We promote work-life balance and encourage employees to take necessary breaks. We foster a harmonious and healthy atmosphere through regular annual meetings, traditional festivals, and team-building activities to better bind employees and bring them happiness. The health of our employees, a top priority for us, is secured through regular occupational health examinations, 30 years old or below Associate's degree or below 62.3% 29.6% lectures on traditional Chinese medicine and health, and free medical clinics. 31–40 years old Bachelor's degree Statutory Benefits Employee Welfare Work-life Balance 33.8% 52.9% ● Statutory holidays ● Holiday allowance ● Library Employees by Employees by 41–50 years old Master's degree ● Statutory leaves, including ● Staff quarters ● Gym 3.4% 17.2% age educational background sick leave, work injury leave, ● Staff canteen ● Yoga class marriage leave, funeral leave, ● Shuttle bus ● Basketball court Over 50 years old Doctor's degree 0.5% 0.3% maternity leave, paternity leave, ● Annual lottery ● Team-building activities breastfeeding leave, annual ● Commemorative gift ● Festival activities leave, etc. ● Activity funds ● Club activities ● Social insurance, including ● Assistance in ● Amateur cultural activities pension, medical insurance, employee's settling unemployment insurance, down work-related injury insurance, ● Supplementary medical Employee rights and benefits maternity insurance, etc. insurance By the end of 2023, ● Housing accumulation fund ● Occupational health we have signed labor ● Other statutory benefits examination contracts with and paid Remuneration and incentives ● Health consultation social insurance for Snibe keeps optimizing the remuneration system with a focus on both value and fairness to offer competitive salaries for hotline 100% 100% of our employees. employees. Employee remuneration is reasonably evaluated and adjusted based on the company's operating performance, ● Health lectures and free employee rank, employee position, and comprehensive performance. We have in place a remuneration program that covers salary medical clinics and diverse incentives, designed to reward and motivate core and outstanding talents for their significant contributions. 43 44 Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Employee communication Employee care and communication Keen to listen to employees' voices and learn their sense of happiness and ownership, Snibe keeps working to meet all employees' demands and expectations. Employee activities Snibe cares about employees' life after work and offers a variety of cultural activities and holiday care activities. Such activities are For new employees to better understand and fit into the park life, we presented the "Guide to Park Life" in 2023 and explained it in posted on Snibe's WeChat official account and video account to encourage the participation of all employees. Employee activities person on the day of employment to help them get familiar with the park and better blend in the company to enhance their sense include: of identity and ownership quickly. To facilitate communication between employees and the management and to solve problems in employees' work and life, Snibe ● To help employees relax and keep fit, Snibe has built an in-house gym and basketball court and offers yoga courses. Football and builds feedback platforms of different types at all levels for equal, efficient, and constructive communication within the company. badminton courts rented outside the company are also available on a regular basis. ● To spread corporate culture and enhance employees' sense of ownership, Snibe organizes online and offline activities during Feedback Platform Feedback and Communication Mechanism traditional holidays, annual celebrations, and annual meetings. ● We have organized a welcome party for fresh graduates of 2023 to help them better know each other and blend in with the big Smart Park Platform The Snibe Smart Park Online Platform encourages employees to give feedback on the staff canteen and the family of Snibe. warranty of park equipment. ● To commemorate the hard work and dedication of "Snibers", we transform the years of service into an "employee growth tree" on the service commemorative coins. At the milestones of each Sniber, we customize the corresponding service commemorative In-house Publication "The Snibers", an in-house magazine, serves as the main medium to promote corporate culture and highlight our coins as a symbol of their growth and dedication. Last year, Snibe held a ceremony to present the commemorative coins to employees. It includes such columns as company news, management policies, employees showcase, reflections on work, the voice, and spare time life, which focus on listening to employees and uniting all together. employees serving the company for 15 years and above for the first time. The ceremony showcased the values behind the service commemorative coin, that is "Assume responsibility bravely, enjoy challenge persistently, pursue excellence passionately". BOSS Q&A Every year, we would collect questions with shared attention for the general manager to answer at the annual meeting. Symposium The Human Resources Department regularly collects feedback and recommendations from new employees and replies to them through symposiums and other forms. We also interview employees who intend to leave to improve the talent retention plan in a targeted manner. Department Meetings Heads of each department stay informed of employees' demands through department meetings and annual performance talks. Hand-made rice dumplings for Dragon Boat DIY moon cakes for Mid-Autumn Festival Fun sports meeting Festival The labor union at Snibe forms a bridge of communication between the management and general employees. In 2023, Snibe held the Employees' Congress two times to review and approve such systems as the "Detailed Rules for the Employees' Congress", "Election Measures for Representatives for the Employees' Congress", and "Employee Handbook". The Employees' Congress aims to protect the rights, interests, and welfare of employees and keep the company dynamic. The Labor Union regularly holds the Karaoke competition Welcome party for fresh-graduated employees Commemorative coin awarding ceremony Employees' Congress as required and maintains close communication with all employees to get them involved in the decision- making of important affairs. Rules and regulations are also being optimized and improved to better safeguard the rights and interests of employees. 45 46 Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Employee Training and Development Employee ability improvement and certification All-round ability improvement We have been developing and upgrading training courses that target and serve the company's development strategy and business Training system needs. Diverse training system Snibe believes that employee training boosts the corporate development. On top of the ● Cultivation of fresh graduates "Training Management System", Snibe has formulated a series of training management We have established a training framework for fresh graduates, including three stages: "entry", "growth" and "success". Group measures, detailed rules, and operational guidelines such as the "Operational Guidelines for the training after joining the company helps new employees to get the basics of the company, swiftly learn and adapt to the corporate Implementation of Training Process" and the "Operational Measures for the Implementation of culture, and complete the transformation from campus to workplace. Tutoring, job rotation, and panel discussions enable fresh Training System" to support and standardize training. graduates to quickly fit into the team and master essential job skills. With the guidance of the direct supervisor and tutors, these new employees can establish a solid groundwork for independently undertaking key tasks in the future. We keep improving and optimizing various training systems and processes. Committed to "talents are the most important resources for the company", we have put in place a training ● Mastery of general knowledge and management skills The training falls into two parts: general knowledge related to the company's products and industry policies, and general skills and 33,109 operation system that focuses on both "talent construction" and "product empowerment". In 2023, we offered Through continuous attempts and exploration efforts, we have presented quality in-house tools in the workplace. We have identified over 600 internal learning activists and developed popular courses with such topics as courses, nurtured excellent in-house trainers, and shaped internal operation benchmarks. A "reporting", "presentation creating" and "Industry basics" that received rave comments. In 2023, Snibe Lecture presented 50 diverse training system of all layers and categories is being built, along with talent training lectures on 12 topics, with 6,400 participations via livestream or playback. training opportunities mechanisms of all types, to fuel the internal business operation at all positions. 164,366 A combination of both online and offline training, including onboarding, induction/transfer Total training duration training, management training, and special training programs for serving staff, improves both 1400 the soft and hard skills of employees and drives their career development to shape a talent 1278 pipeline for business development. hours 1200 Empowerment and management of internal trainers 1000 A fair and just incentive mechanism further raised the line of the internal part-time trainer team. Effective management and multi-dimensional mining of the existing part-time internal 812 trainer team laid a solid foundation for the addition of more and better internal trainers. In 800 2023, we customized internal courses tailored for the company through learning, transforming, 686 and integrating external resources and practices. Two trainer empowerment programs have 646 been held, with nearly 100 participants. The special training makes sure that the internal trainer 600 575 534 team is on the same page. Internal trainers have honed their skills in practice learning and 457 456 course development, while a batch of premium trainers of great potential has been identified and certified, which attracts more to join in for the sense of honor and mission. 400 300 281 223 200 170 0 Reporting PPT Summary & reporting Writing Occupational health Communi- cation Thinking training Emotional stress Speech Time management Family medication Industry basics Schedule of Snibe Lecture Participants by topic Empowerment training for internal trainers Internal trainer appointment ceremony 47 48 Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Qualification and talent recognition ● Enhancement of professional skills The team of internal part-time trainers helps enhance professional skills of employees in each position. Regular skills competitions ● Support for employee qualification are held to take their professional skills and talent competitiveness to the next level. Snibe encourages and rewards all employees to take the exams for relevant skills certificates and gain post qualifications by covering all associated costs, including exam fees and annual reviews. Employees participating in off-job training can also get subsidies of all kinds. By the end of 2023, our employees held more than 370 skill certificates, including the "Certificate for Special Operations", "MDSAP Internal Auditor Qualification Certificate", "ISO 15189 2012 Internal Auditor Qualification Certificate", "Certificate for Safe Use Employee skills competition -"Micro-course Development Competition" and Management of Hazardous Chemicals", "ISO9001 & GB/T42061 & GMP Internal Auditor Qualification Certificate", etc. In 2023, we worked with the Pingshan District Human Resources Bureau to hold the "Micro-course Development ● Assistance in talent recognition and professional title application Competition" at our instrument production center. A total of 47 employees participated, and 24 courses were We assist qualified employees in applying for high-level talent recognition and professional titles under the talent policies of qualified after a process of online course collection, creative incubation, and course development, and they local governments, and we encourage employees to further their professional competitiveness. In 2023, seven employees were received the first, second, and third prizes, as well as the most promising prize. Through the skill competition, recognized by the Shenzhen Pingshan District Human Resources Bureau as the "Class B Leaders" (2 employees) and "Class C participating employees not only integrated and furthered their practical experience but also demonstrated Leaders" (5 employees), and 40 employees have applied for professional titles in their respective fields. their professional skills. These role models stimulated the overall quality and skills of all employees too. Employee promotion Diverse promotion and development paths Snibe respects the career direction of every employee. To "make the best use of talents", we set up clear and detailed promotion channels for employees with a series of clear internal promotion systems, including the "Rank Management Measures", "Rank Promotion Management Measures for Reagent R&D Personnel", "Technical Grade Evaluation Measures for Engineers in Domestic and Foreign Technical Service Departments", "Rank Promotion Management Measures for Product Managers in Domestic Marketing Departments", etc. At the same time, the Rank Evaluation Committee, the highest authority for rank promotion and development, has been established to ensure fair, reasonable, scientific, and compliant selection. We set two career paths of management and professional technology to exploit employees' competitiveness in technology, expertise, and management skills, which guide employees to leverage their own edges in enhancing professional skills and overall competitiveness. In 2023, 100% of employees have received year-end performance appraisals. Management Professional Business path technology path path Employee Career Employee career development career level path/level/ development Deputy general Chief engineer Deputy general manager appraisal standard planning manager of marketing center Director/deputy Staff engineer Regional deputy director director/director Manager/deputy ● Establishment of the talent training base manager Senior engineer Regional manager Where am I Career Where to go? At Snibe, employees are the most precious asset, and we provide employees with development path How to go? Intermediate more opportunities and platforms for learning and growth by investing more Supervisor District manager engineer Employee career development system and more in talent cultivation and integration. In 2023, we officially obtained the Team leader/ certification as a "Shenzhen High-skilled Talents Training Base", which serves as a Engineer Sales manager To facilitate the flow of talent, we look out for and properly support specialist promising platform with countless opportunities for employee and talent training employees who intend to try other positions and encourage horizontal next. development. Snibe aspires to grow with employees together and set Assistant/trainee position requirements in line with the corporate goals and employee career goals. Clear, exact, and fair career paths have been designed for New employee Shenzhen High-skilled Talents Training Base employees of all ranks and all positions. We encourage employees to leverage their talents and challenge new positions. In 2023, over 100 Career paths for employees employees have tried a new position at Snibe. 49 50 Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Attraction and Retention of Talents Employee Training and Development Occupational Health and Safety Occupational Health and Safety Safe production As a medical device manufacturer, Snibe prioritizes safe Safety Committee Occupational health production by setting up the Safety Committee, which manages the Safe Production Committee and Park Public Safety Committee, and establishing a perfect safety At Snibe, we devote ourselves to building a healthy and safe work environment for employees, Deaths from occupational Safe Park Public management system. Due to our commitment to safety, 0 and the health and safety of our employees are at the top of our priority list. injury Production Safety we have obtained the "Safe Production Standardization Certificate" issued by the Pingshan Emergency Management Committee Committee To ensure the health of employees, we strictly abide by the "Safe Production Law of the Bureau, and we are certified as a standard third-level Corporate safety management framework Safe Production People's Republic of China" and "Law of the People's Republic of China on Prevention and pharmaceutical enterprise with safe production. Standardization Certificate Control of Occupational Diseases", regularly conduct safe production training and fire drills, Serious injuries from Hazardous chemicals management 0 and organize occupational health physical examination for our employees every year. Snibe occupational injury Dangerous chemicals during our operation include highly toxic products, flammable materials, corrosive materials, and pressurized also formulated the "Regulations on Employee Health Management" to monitor and manage gases. To better eliminate potential chemical hazards, we have formulated the "Snibe Regulations on the Management of Biological operation control, environment, and safety objectives related to health and safety. Hazardous Wastes" and manage the internally controlled hazardous chemicals in strict accordance with the "SJ-GL-057-V8- Hazardous Goods Management System". Safeguarding physical and mental health Snibe believes in "people first" in its management and always put employee health in the first Occupational injuries The safety of R&D and production personnel is of critical importance to us. During the reporting period, we have added fume hoods, excluding deaths and serious place. Various measures are taken to safeguard the physical and mental health of employees. electrostatic bracelets, and electrostatic releasers in the labs. Additionally, we have built three intermediate separate warehouses 5 injuries for the storage of precursor chemicals, explosive chemicals, and highly toxic chemicals to ensure their safe handling and availability For example, a healthy and comfortable workplace is provided for all employees. There are for continuous daily production. professional security guards to guarantee the safety of public and private property; a cleaning team to regularly clean, dedust, and disinfect all offices and corridors; a greening team to take care of the green plants in the park, offices, and corridors at a regular basis, so that the workplace remains vigorous. During the reporting period, two AEDs were added at Jinxiu Park, one on the top floor of the high-rise and the other on the front desk of the new building. Existing AEDs can basically cover all buildings of all heights to ensure proper emergency rescue capability. The physical and mental health of employees are of great importance to Snibe. An occupational health examination is held every year, and the physical examination report is added to personal health records. We work with hospitals to provide a number of free clinics to help Intermediate warehouse for precursor chemicals Intermediate warehouse for explosive chemicals Intermediate warehouse for highly toxic chemicals employees learn about their physical conditions. Together with commercial insurance companies, we assisted employees in detecting potential health risks by scanning the retina. During the reporting period, we have thrown two training sessions on the safe production management of hazardous chemicals, During the reporting period, Snibe invited Shenzhen SOAO Analysis Laboratory Co., Ltd. to and 18 new employees have obtained the certificates to handle hazardous chemicals. Two employees have participated in the test occupational hazards. According to the "Testing and Evaluation Report", the pass rate for training of "Shenzhen Junior Safety Director" and obtained the corresponding certificates. positions being tested is 97.5% (mechanical noise is the cause of the failure). We also started a free psychological counseling hotline for employees, aimed at facilitating relaxation and stress reduction through the support of professional institutions. Training on the hazardous chemicals safe production management During the reporting period, two 60-minute training sessions on hazardous waste management were organized, in which 100 relevant managers learned about the management regulations and disposal processes for hazardous waste. Safety training and drills Regular safety training activities help raise employees' safety awareness and improve their safety skills, thus reducing safety risks and increasing the company's safety management. In 2023, we offered 12 safety and anti-fraud training sessions for new employees; 3 safety training sessions on special-purpose equipment (elevators, pressure pipes, sterilization pots) for users and managers, and organized four fire drills for 2,300 employees, including all employees at Shenzhen headquarters. 51 52 Addressing Climate Change Green Operation PROMOTING GREEN Addressing Climate Change OPERATION In 2023, the total carbon dioxide emissions resulting from the operations of Snibe amounted to 12,819.25 tons of carbon dioxide equivalent. Among these, indirect emissions accounted for 12,608.76 tons of carbon dioxide equivalent, while direct emissions stood at 210.49 tons of carbon dioxide equivalent. The carbon emission intensity was 0.0326 tons of carbon dioxide equivalent per 10,000 yuan.① Indirect emissions Direct emissions Total emissions Carbon emission intensity 12,608.76 210.49 12,819.25 0.0326 tons of CO2 tons of CO2 tons of CO2 tons of CO2 equivalent equivalent equivalent equivalent/10,000 RMB The Company's greenhouse gas emissions predominantly stemmed from the utilization and consumption of electricity, natural gas, gasoline, and diesel in our production and operations. The energy usage of Snibe in 2023 is detailed as follows: Purchased electricity Natural gas Gasoline Diesel 21,735,492 51,093 27.3 12.6 kWh m3 tons tons Important issues ● Noxious emissions and waste ● Greenhouse gas emissions management We continue to enhance energy efficiency through technological advancements, equipment upgrades, and various measures to maximize our energy utilization efficacy. Key initiatives include: ● Resource saving ● Energy management Energy conservation measures Description and effectiveness ● Green office Source control of power usage ● Adjusting the operating temperature of air conditioner main units in production areas from 6-12 degrees Celsius to 7-12 degrees Celsius, resulting in a 10% reduction in air conditioner electricity consumption, saving 786,000 kWh/year. ● Installing an additional sixteen sets of time and light-sensing controllers for landscape lighting in public areas, enabling more precise control of lighting usage and preventing power wastage. ● Deploying and migrating newly launched systems and original front-end physical servers to SDGs hyper-converged servers, consolidating the computing and storage resources of 41 servers into 4 nodes, significantly reducing computer room power consumption. Enhancement of clean energy conversion ● Increasing regular cleaning and maintenance of solar panels according to their usage to efficiency optimize heat conversion efficiency. Resource integration for waste reduction ● Integrating and optimizing shuttle bus routes based on actual demand and operations, resulting in the removal of three routes and two shuttle buses, thereby minimizing gasoline energy usage and waste. ① Direct emissions (Scope 1) encompass emissions directly generated by the Company through the consumption of fossil fuels, including gasoline, diesel, and natural gas. Indirect emissions (Scope 2) include emissions resulting from the consumption of purchased electricity by the Company. Total emissions represent the aggregate of direct and indirect emissions. The accounting methodology for grid emission factors primarily references the national power grid emission factors outlined in the "Notice on Enhancing Key Tasks in Greenhouse Gas Emission Reporting Management for Enterprises in 2022", issued by the Ministry of Ecology and Environment of the People's Republic of China on Mar. 15, 2022. Additionally, calorific value coefficients and emission factors for other energy sources are mainly derived from the "Guidelines for Compiling Provincial Greenhouse Gas Inventory" and the "General Rules for Calculation of the Comprehensive Energy Consumption". 53 54 Addressing Climate Change Green Operation Addressing Climate Change Green Operation Green Operation Rigorously adhering to the "Water Pollution Prevention and Control Law of the People's Republic of China", the "Law of the Resource utilization management People's Republic of China on the Prevention and Control of Atmospheric Pollution", the "Law of the People's Republic of China on the Prevention and Control of Environment Pollution Caused by Solid Wastes", the "Regulations on the Administration of Medical Wastes" and other laws and regulations, the Company has formulated and implemented the "Responsibility System for Water resource management Prevention and Control of Environmental Pollution by Hazardous Wastes" and the "Administration System of Medical Wastes" to Snibe places significant emphasis on water resource management. We rigorously regulate water resource usage, increase the strictly oversee the disposal process of hazardous wastes and medical wastes. The Company has not been listed as a key pollutant proportion of recycled water, and enhance water resource utilization efficiency through measures like water recycling and discharge entity by the environmental protection authority. In 2023, the Company did not violate any environmental law or equipment adjustments. regulation, and was not subject to administrative penalties by the environmental protection authority. Wastewater management ● Enhancement of water resource recovery and utilization All sewage undergoes treatment following the principles of "rain and sewage diversion, collection at source, and reuse". We implement Reject water primarily results from the purified water preparation process, and it meets the standards outlined in the "Reuse of Urban environmentally friendly sewage management practices. Wastewater is categorized into production wastewater, rainwater, and Recycling Water–Water Quality Standard for Urban Miscellaneous Use" (GB/T 18920-2020). Adhering to the principle of resource domestic sewage by source. According to the requirements of laws and regulations, office and domestic sewage is treated by septic conservation and waste reduction, we've installed a 180-cubic-meter reject water storage tank, further augmenting reject water recycling tanks in industrial areas before being discharged into Shatin Sewage Treatment Works via municipal sewage pipelines. Production and reducing tap water usage. Additionally, this year, we've boosted the storage capacity and utilization of reject water by elevating the wastewater is further categorized into liquid medical waste, air filtration wastewater, and reject water from water purification systems, overflow port of the Company's reject water storage tank by 1 meter. Currently, we've established 100-cubic-meter and 180-cubic-meter according to the types of pollutants contained. Following a classified management approach, we collect each type of wastewater reject water storage tanks for Phase II and Phase III parks of the Company, respectively, utilized for toilet flushing and park irrigation. In accordingly. The sources of liquid medical waste and air filtration wastewater are collected and managed by Shenzhen Yisheng 2023, the Company recovered approximately 19,397 cubic meters of reject water, marking a 2.19 times increase compared to 2022. Environmental Protection Technology Co., Ltd., and Shenzhen Environmental Protection Technology Group Co., Ltd., respectively. Meanwhile, the reject water generated during the preparation of purified water is directed to a dedicated reject water recovery pool, ● Water resource waste reduction and utilized for toilet flushing and park irrigation, contributing to resource conservation and waste reduction. To minimize water wastage, we have implemented adjustments to the air-conditioning cooling tower Waste gas management fan, utilizing artificial control to switch it off when not All waste gases produced by the Company adhere to the principle of "classified collection, centralized treatment, and standards- required. By synchronizing manual fan operation with compliant discharge". We enforce stringent guidelines concerning waste gas generation, collection, and pipeline layout. For seasonal temperature changes, we have curbed the Water intake Volumeofreject example, independent waste gas collection covers and fume hoods are installed in production workshops and locations or areas Total water intake intensity waterrecovered 235,533 0.5994 volatilization of cooling water, resulting in an annual 19,397 where waste gas is generated within each production line. The flow directions in waste gas collection pipelines are clearly marked, saving of approximately 6,525 cubic meters of water. and regular testing of waste gas by third-party institutions ensures alignment with relevant laws and regulations on emissions. In 2023, the Company's total water intake amounted In 2023, we installed an additional waste gas treatment device in Jinhui Park, which is equipped with activated carbon boxes and m3 m3/10,000RMB m3 to 235,533 cubic meters, with a water intake intensity spray towers to ensure that laboratory waste gas is discharged in compliance with environmental standards. of 0.5994 cubic meters per 10,000 yuan, and 19,397 cubic meters of reject water recovered. Material resource management Snibe actively promotes resource recycling throughout R&D, production, and operational processes. Various strategies are employed to optimize material management and enhance resource utilization efficiency. In 2023, our canteen underwent intelligent transformation, and adopted an intelligent mode for plate usage, settlement and recycling, successfully reducing the reliance on disposable tableware. Compared to 2022, the usage of disposable bowls decreased by approximately 22,200, and disposable chopsticks decreased by about 49,000 pairs. We've integrated green concepts into product development and production processes to improve resource utilization and minimize waste. Key strategies include: Waste gas treatment device Test results of waste gas emissions by a third- ● Adopting environmentally friendly materials: Substitution of disposable plastic foam with recyclable materials like party institution in 2023 cardboard or plastic trays, reducing environmental impact and enabling recycling. Using biodegradable materials: Incorporation of biodegradable packaging materials such as starch-based plastics, facilitating decomposition by microorganisms under natural Waste management conditions and reducing landfill accumulation and pollution. We've established a dedicated task force for environmental pollution prevention and control to perform classified management ● Adopting lightweight packaging design: Optimization of packaging design to minimize unnecessary materials and of medical and hazardous wastes. Medical wastes, including infectious waste, sharps waste, and chemical waste, are centrally packaging weight, leading to cost savings in transportation and reduced energy consumption. Additionally, instrument structure collected in specialized medical waste bins, and then disposed of by Shenzhen Yisheng Environmental Protection Technology Co., enhancements result in compactness, reducing packaging volume and saving space. Ltd. The five types of hazardous wastes, including waste activated carbon, waste engine oil, waste lamp tubes, waste chemicals, ● Using recyclable packaging: Design of reusable packaging containers such as crust boxes or suitcases to minimize the use of and air filtration wastewater, are centrally transported and disposed of by third-party organizations after collection. disposable packaging. ● Promoting resource recycling: Integration of recyclable marks on packaging to guide customers in correct sorting and disposal, Solid wastes generated by the Company mainly consist of general solid wastes (domestic wastes), kitchen wastes, etc., which are thus promoting recycling practices of packaging. Design of easily disassembled packaging structures facilitates post-use separation regularly collected and transported by certified sanitation units. Recyclable and harmless solid wastes, such as office waste paper by installation personnel and recycling processes. and cardboard, are sorted and recycled by accredited facilities. 55 56 Industry Development and Cooperation Community Commonweal FULFILLING SOCIAL Industry Development and Cooperation RESPONSIBILIT Promoting industry development Industry-University-Research collaboration and multi-center research In active response to the "14th Five-Year Plan for Pharmaceutical Industry Development" and the "Healthy China 2030 Planning Outline", Snibe has continuously focused on addressing the pain points and needs of front-line clinical and laboratory medicine, and attached great importance to industry-university-research-medical cooperation. Snibe has joined hands with universities, hospitals, and enterprises for all-round cooperation targeting disease diagnosis and treatment, medical technology development, IVD research and development, technology commercialization, and talent training. By leveraging respective strengths, all parties aim to promote product diversification and technological innovation in IVD. Amidst the national endeavor to prevent and control the four major non-communicable diseases, Snibe has carried out relevant research with medical institutions to help early diagnosis and treatment of chronic diseases. In 2023, Snibe had more than 100 in-person and virtual meetings with customers, discussing cooperation in multi-center research, potential industry-university-research cooperation opportunities, and the implementation progress, involving over 200 customer visits. ● Industry-university-research-medical cooperation On Jun. 11, 2023, the Conference on Monitoring and Health Management of Cardiovascular and Cerebrovascular Diseases, organized by the First Hospital of Hebei Medical University and the Molecular Diagnostics Committee of the Hebei Society of Health Education and Rehabilitation and co-organized by Snibe, was successfully held in Shijiazhuang. Snibe has partnered with the First Hospital of Hebei Medical University to build a demonstration base for clinical research cooperation through mutual licensing. Important issues With an effective system in place, more scientific and technological ● Industry development and cooperation achievements will be translated into practical applications. ● Community public welfare On Jul. 19, 2023, the Third People's Hospital of Shenzhen - Snibe SDGs Exchange Seminar and the Industry-University-Research-Medical Strategic Cooperation Signing Ceremony were successfully held at the headquarters. 57 58 Industry Development and Cooperation Community Commonweal Industry Development and Cooperation Community Commonweal On Nov. 16, 2023, Snibe had an in-depth dialog and signed a strategic On Dec. 24, 2023, a Snibe-supported multi-center research project cooperation agreement with the College of Health Science and on the correlation between lipoprotein-associated phospholipase A2 Technology, Shanghai Jiao Tong University School of Medicine. and statins and cardiovascular risk factors was launched. On Nov. 8, 2023, a signing ceremony for the industry-university- On Dec. 9, 2023, a Snibe co-sponsored project "Prospective Cohort research-medical strategic cooperation between Snibe and Study on Prediction of Decompensated Cirrhosis and Liver Cancer Shenzhen Dongyi Medical Laboratory (DYB. Med) was held. Risk in Compensated Advanced Chronic Liver Disease Through Serological Indices" was launched. ● Multi-center research Participation in standard formulation Snibe has also played an active part in the formulation of industry standards at home and abroad. With these efforts, Snibe aims to improve the areas of weakness and pursue quality development with strict standards, thus fueling standardized industry On Nov. 25, 2023, Snibe, together with several clinical institutions, development. launched the project "A Multi-center Research to Establish the Reference Interval for High-sensitivity Troponin I in Apparent Healthy In 2023, Snibe provided input in the establishment of six national reference materials and two international reference People in China". materials, the collaborative assignment of seven national reference materials, the adaptability verification of six trueness samples, and the drafting of three industry standards and ten group standards. In addition, Snibe participated in the formulation and revision of seven group standards on medical devices, i.e. "Expanded and Threaded Low-voltage Pipeline Connectors for Medical Devices", "Technical Conditions for Sliding Screw and Nut for Medical Devices", "Pipetting Needles for In Vitro Diagnostic Medical Devices", "General Technical Specifications for Switching Power Supply for Medical Electrical Equipment", "Mechanical Drive Micro Piston Pump", "General Technical Requirements for Clinical Laboratory Automation System", and "T/NAHIEM 108-2024 Guideline for Planning, Construction, and O&M of Hospital Smart Clinical Laboratory". These standards are expected to come out in 2024. The industry and group standards on reagents that Snibe is involved in drafting include: 59 60 Industry Development and Cooperation Community Commonweal Industry Development and Cooperation Community Commonweal Type Name Regulatory Body Status Industry Interleukin-6 (IL-6) assay kit (labeled Clinical Laboratory Testing and Released in Sep. 2023 standard immunoassay) In Vitro Diagnostic Test Systems (SAC/TC136) 17 α-hydroxyprogesterone assay kit Clinical Laboratory Testing and Submitted for approval (labeled immunoassay) In Vitro Diagnostic Test Systems (SAC/TC136) Gastrin 17 assay kit (labeled Clinical Laboratory Testing and Opinion solicitation for project immunoassay) In Vitro Diagnostic Test Systems initiation (SAC/TC136) "Laboratory and Clinical Medicine Lecture" Live Academic Articles on www.labmed.cn Group Type Ⅲ collagen N-terminal peptide assay Guangdong Medical Device Released in May 2023 standard kit (chemiluminescence immunoassay) Management Academy Snibe organized and sponsored more than 330 academic exchange conferences worldwide with over 45,000 participants, Quantitative confirmation methods in China Association for Quality The draft for review has been including academic experts, laboratory terminals, and agents from around the world. These conferences serve as a platform for clinical examination Inspection released with feedback, IVD experts, scholars, users, and peers to exchange different perspectives, communicate trends of industry development, discussion, and revision of the display the latest research results, and explore new ways of teaching. In this way, stakeholders can find opportunities for draft for comments completed cooperation research and development, and clinical laboratory knowledge is made available to more. Quality control specifications for China Association for The draft for comments is immediate examination of cardiac Standardization under development, with panel markers discussion and draft revision completed Support for International Symposium on Laboratory Medicine On Aug. 26, 2023, the International Symposium on Laboratory Medicine was held at the headquarters of Snibe in Shenzhen. The conference was jointly organized by the International Federation of Clinical Chemistry and Academic extension Laboratory Medicine (IFCC), the European Federation of Clinical Chemistry and Laboratory Medicine (EFLM), the Asia-Pacific Federation for Clinical Biochemistry and Laboratory Medicine (APFCB), and the Latin American Confederation of Clinical Biochemistry (COLABIOCLI). Ten experts were invited and more than 240 participants In 2023, Snibe held more than 400 academic activities covering academic conferences, industry exchanges, and online live were involved, covering agents and customers from 23 countries in Asia-Pacific, 11 countries in Europe, 10 broadcasts in China, which promoted industry development and technological innovation. Snibe has also endeavored to countries in America, and 6 countries in Africa. democratize laboratory knowledge. During the reporting period, Snibe published 15 academic articles on a major laboratory medicine platform (www.labmed.cn) to share information on diagnostic products and laboratory medicine. International Symposium on New Clinical Laboratory Snibe & Meinian Onehealth Academic Year Kick-off Meeting Technologies and Applications 61 62 Industry Development and Cooperation Community Commonweal Industry Development and Cooperation Community Commonweal Community Commonweal Sponsorship for WorldLab-EuroMedLab 2023 As a private socially responsible company based in China, Snibe actively fulfills its corporate social responsibilities by contributing On May 21-25, 2023, the WorldLab & EuroMedLab was its fair share to the prevention and treatment of chronic diseases, education, and medical research. held in Rome, Italy. The congress was jointly organized by the International Federation of Clinical Chemistry and Laborator y Medicine (IFCC), the European Federation of Clinical Chemistry and Laboratory Popularising early screening and diagnosis of diseases Medicine (EFLM). Prostate cancer is the most common genitourinary tract malignancy and the second most common cancer in men, Participants included government representatives, behind only lung cancer. In China, the incidence and mortality rates of prostate cancer are climbing annually at a hospital administrators, department physicians, as rapid pace, with increased disease burden. The early screening of prostate cancer can lead to a higher detection well as experts, researchers, and pharmaceutical rate of localized disease, improve the survival and prognosis of patients, and reduce medical costs. enterprises in the relevant fields. There were 11,745 participants, including 126 exhibitors, 160 lecturers, On Jun. 25, 2023, a public service program targeting the early screening, diagnosis, and treatment of prostate 4,282 audience members, and 4,003 visitors, cancer in seniors was launched in Dongcheng District, Beijing. Sponsored by Snibe and initiated by Beijing Hospital according to the data provided by the organizers. and Beijing Medical Award Foundation, the program aims to raise awareness about the importance of disease screening among primary and community physicians and the general public, and encourage reasonable screening, early diagnosis and treatment in the high-risk male population, so as to increase the cure rate and help patients live a better life. Exchanges and cooperation with laboratory medicine associations worldwide Snibe has maintained active exchanges and signed cooperation agreements with laboratory medicine associations in global countries to strengthen mutual understanding and promote brand influence. Education support Snibe has established the "Snibe Education Award" at Tongxin Foreign Language School in Pingshan District, Shenzhen, to honor its outstanding educators. Snibe also provides Signing MOU with the Brazilian Society of Clinical Signing MOU with the Saudi Society for Laboratory support for the Pingshan Education Bureau as it develops Pathology/Laboratory Medicine (SBPC/ML) Medicine (SSLabMed) walking classrooms that combine book learning with practical experience. On Sep. 17, 38 Grade 9 students from the Pingshan Experimental School of Shenzhen participated Snibe has supported multiple academic research in an extraordinary "walking classroom" experience at Snibe projects globally. In 2023, a total of 190 papers to explore the development and innovation of the first included the evaluation of Snibe products stating biomedical listed enterprise in Pingshan. The students were their advantages, which reflected our increasing thus inspired to pursue their dreams. product competitiveness and brand influence. 63 64 Industry Development and Cooperation Community Commonweal Economic Indicators Environmental indicators Social indicators Table of KPIs As a global leading medical device manufacturer, Snibe has been closely watching the clinical chemistry and laboratory medicine Economic Indicators industry for emerging young scientists, and has been sponsoring the IFCC Young Investigator Award to recognize and encourage young scientists under the age of 40 with outstanding academic and professional development. The overseas subsidiaries are also Indicator Unit 2023data actively fulfilling their social responsibilities to support the development of local medical education and research. Operating revenue 10,000 RMB 392,965.57 Cost of operations 10,000 RMB 106,247.60 Medical research support Total Value of Assets 10,000 RMB 822,248.88 S N I B E D I A G N O ST I C ( I N D I A ) P R I V AT E L I M I T E D Asset-liability ratio % 8.25 (hereinafter referred to as "SNIBE INDIA") has set up a social responsibility committee that formulated Net profit attributable to shareholders of listed companies 10,000 RMB 165,365.32 and adopted relevant CSR mechanisms. While ensuring profitability, SNIBE INDIA has donated Rs. EPS RMB/share 2.1054 800,000 and Rs. 1.66 million to the institutions like the All India Institute of Medical Science (AIIMS) for two consecutive years. The fulfillment of corporate Environmental indicators social responsibility has underpinned the development of medical scientific research. Greenhouse gas contribution Indicator Unit 2023data Direct greenhouse gas emissions Tons of CO2 equivalent 210.49 Indirect greenhouse gas emissions Tons of CO2 equivalent 12,608.76 IFCC young scientists sponsorship Total greenhouse gas emissions Tons of CO2 equivalent 12,819.25 Carbon emission intensity Tons of CO2 equivalent/10,000 RMB 0.0326 In 2023, Dr. Joe M.EL-KHOURY won the IFCC Young Investigator Award sponsored by Snibe. The award aims to recognize and encourage young scientists u n d e r t h e a ge o f 4 0 w h o h a v e d e m o n st rate d Energy source outstanding academic achievements in clinical chemistry and laboratory medicine early in their Indicator Unit 2023data careers. Purchased electric power kWh 21,735,492.00 Natural gas consumption m3 51,093.00 Diesel consumption Tons 12.60 Gasoline consumption Tons 27.30 Direct energy consumption Tons of standard coal 120.57 Indirect energy consumption Tons of standard coal 2,671.29 Total energy consumption Tons of standard coal 2,791.86 Energy consumption intensity Tons of standard coal/ 10,000 RMB 0.0071 65 66 Economic Indicators Environmental indicators Social indicators Table of KPIs Economic Indicators Environmental indicators Social indicators Table of KPIs Water resource Diversity and equal employment Indicator Unit 2023data Indicator Unit 2023data Water intake m3 235,533.00 Employees aged 30-40 years old % 33.80 Water intake intensity m3/ 10,000 RMB 0.5994 Employees aged 40-50 years old % 3.43 Volume of reject water recovered m3 19,396.80 Employees over 50 years old % 0.46 College degree or below % 29.62 Waste Undergraduates % 52.87 Indicator Unit 2023data Postgraduates % 17.24 General waste Tons 4,514.40 PhD students % 0.27 Biohazard Wastes Tons 95.50 General industrial solid waste Tons 51.60 Employee compensation and benefits Indicator Unit 2023data Environmental compliance Employee labor contract signing rate % 100 Indicator Unit 2023data Employee social insurance coverage rate % 100 Total monetary value of significant fines RMB 0 Total number of non-monetary sanctions Cases 0 Employee training and development Cases brought through dispute settlement mechanisms Cases 0 Indicator Unit 2023data Total training duration Hours 164,366 Social indicators Total number of trainees Times 33,109 Proportion of ordinary employees participating in training % 92 Diversity and equal employment Indicator Unit 2023data Occupational Health and safety Number of staff involved Persons 2,627 Indicator Unit 2023data Male employees % 64.94 Coverage rate of occupational health examination % 100 Female employees % 35.06 Deaths and mortality rate of employee caused by work injury Persons;% 0 Male employees in management % 70.71 Occupational injuries excluding deaths and serious injuries Persons 5 Female employees in management % 29.29 Employees under 30 years old % 62.31 67 68 Economic Indicators Environmental indicators Social indicators Table of KPIs Economic Indicators Environmental indicators Social indicators Table of KPIs Anti discrimination Supplier management Indicator Unit 2023data Indicator Unit 2023data Total number of discrimination incidents during the reporting period Cases 0 Total number of new suppliers Suppliers 35 Percentage of suppliers passing the assessment % 100 Quality of product and service Percentage of the Chinese Mainland suppliers % 95.21 Indicator Unit 2023data Marketing management New Quality Management System Certification Pcs 1 External regulatory review Times 5 Indicator Unit 2023data Events where fines or penalties are imposed for violations of regulations Cases 0 Third party quality system audit Times 7 Events subject to warnings due to violations of regulations Cases 0 Customer satisfaction % 100 Events that violated the voluntary code Cases 0 Events where fines or penalties are imposed for violations of regulations Cases 0 Events subject to warnings due to violations of regulations Cases 0 Customer privacy Events that violated the voluntary code Cases 0 Indicator Unit 2023data Events of Product recall quantity Pcs 0 The total number of confirmed leaks, theft, or loss of customer information Cases 0 The total number of confirmed complaints received regarding violations of customer privacy Cases 0 Product R&D Anti-corruption Indicator Unit 2023data Total number of R&D personnel Persons 693 Indicator Unit 2023data 36,604.71 Number of anti-commercial bribery trainings Times 8 R&D investment amount Ten thousand yuan Proportion of employees receiving anti-commercial bribery trainings % 100 Cumulative number of patent applications Pcs 523 Proportion of employees signing anti-commercial bribery commitments % 100 Cumulative number of patent authorizations Pcs 363 Valid patents granted Pcs 335 Valid invention patents granted Pcs 142 Chemiluminescence immunoassay reagent projects provided globally Items 199 69 70 Appendix Appendix Indicator No. Indicator Name Report Chapter GRI Index Table 2-27 Compliance with laws and regulations REGULATING CORPORATE GOVERNANCE, STRICTLY CONTROLLING THE QUALITY OF Indicator No. Indicator Name Report Chapter PRODUCTS AND SERVICES, TALENT EMPOWERMENT, PROMOTING GREEN OPERATION, Appendix GRI2:General Disclosures Stakeholder engagement The organization and its reporting practices 2-29 Approach to stakeholder engagement ESG Management 2-1 Organizational details ABOUT THIS REPORT GRI3:Material Topics 2-2 Entities included in the organization’s sustainability reporting ABOUT THIS REPORT 3-1 Process to determine material topics ESG Management 2-3 Reporting period, frequency and contact point ABOUT THIS REPORT 3-2 List of material topics ESG Management Activities and workers 3-3 Management of material topics ESG Management 2-6 Activities, value chain and other business relationships Supply Chain Management, Responsible Marketing, Customer Service Quality GRI201:Economic Performance 2-7 Employees Attraction and Retention of Talents, Table of KPIs 201-1 Direct economic value generated and distributed Table of KPIs Governance 201-2 Financial implications and other risks and opportunities Addressing Climate Change due to climate change 2-9 Governance structure and composition Corporate Governance GRI203:Indirect Economic Impacts 2-10 Nomination and selection of the highest governance body Corporate Governance 203-1 Infrastructure investments and services supported Community Commonweal 2-11 Chair of the highest governance body Corporate Governance GRI204:Procurement Practices 2-12 Role of the highest governance body in overseeing the management of impacts Corporate Governance 204-1 Proportion of spending on local suppliers Supply Chain Management 2-16 Communication of critical concerns ESG Management GRI205:Anti-corruption 2-17 Collective knowledge of the highest governance body Corporate Governance 205-2 Communication and training about anti-corruption Compliance in Operation 2-18 Evaluation of the performance of the highest governance body Corporate Governance policies and procedures 2-20 Process to determine remuneration Corporate Governance GRI206:Anti-competitive Behavior Strategy, policies and practices 206-1 Legal actions for anti-competitive behavior, anti-trust, Table of KPIs and monopoly practices 2-22 Statement on sustainable development strategy MESSAGE FROM THE CHAIRMAN GRI302:Energy 2-23 Policy commitments Compliance in Operation 302-1 Energy consumption within the organization Addressing Climate Change, Table of KPIs 2-24 Embedding policy commitments Compliance in Operation, Supply Chain Management, Responsible Marketing 302-3 Energy intensity Addressing Climate Change, Table of KPIs 2-25 Processes to remediate negative impacts Compliance in Operation 302-4 Reduction of energy consumption Addressing Climate Change 2-26 Mechanisms for seeking advice and raising concerns Compliance in Operation 302-5 Reductions in energy requirements of products and services Addressing Climate Change 71 72 Appendix Appendix Indicator No. Indicator Name Report Chapter Indicator No. Indicator Name Report Chapter GRI303:Water and Effluents 403-5 Worker training on occupational health and safety Occupational Health and Safety 303-1 Interactions with water as a shared resource Green Operation 403-6 Promotion of worker health Occupational Health and Safety 303-2 Management of water discharge-related impacts Green Operation 403-7 Prevention and mitigation of occupational health and safety Occupational Health and Safety impacts directly linked by business relationships 303-3 Water withdrawal Green Operation,Table of KPIs 403-9 Work-related injuries Occupational Health and Safety, Table of KPIs 303-4 Water discharge Green Operation GRI404:Training and Education GRI305:Emissions 404-1 Average hours of training per year per employee Employee Training and Development, Table of KPIs 305-1 Direct (Scope 1) GHG emissions Addressing Climate Change ,Table of KPIs 404-2 Programs for upgrading employee skills and transition assistance programs Employee Training and Development 305-2 Energy indirect (Scope 2) GHG emissions Addressing Climate Change ,Table of KPIs 404-3 Percentage of employees receiving regular performance and career Employee Training and Development, 305-4 GHG emissions intensity Addressing Climate Change ,Table of KPIs development reviews Table of KPIs GRI306:Effluents and Waste GRI405:Diversity and Equal Opportunity 306-1 Waste generation and significant waste-related impacts Green Operation 405-1 Diversity of governance bodies and employees Corporate Governance, Attraction and Retention of Talents, Table of KPIs 306-2 Management of significant waste-related impacts Green Operation GRI406:Non-discrimination 306-3 Waste generated Green Operation 406-1 Incidents of discrimination and corrective actions taken Table of KPIs 306-5 Waste directed to disposal Green Operation GRI416:Customer Health and Safety GRI308:Supplier Environmental Assessment 416-1 Assessment of the health and safety impacts of Product Quality and Safety, Customer 308-1 New suppliers that were screened using environmental criteria Supply Chain Management product and service categories Service Quality 308-2 Negative environmental impacts in the supply chain and actions Supply Chain Management GRI417:Marketing and Labeling Society 417-3 Incidents of non-compliance concerning marketing communications Table of KPIs GRI401:Employment GRI418:Customer Privacy 401-2 Benefits provided to full-time employees that are not provided to Attraction and Retention of Talents,Employee 418-1 Substantiated complaints concerning breaches of customer Table of KPIs temporary or part-time employees Training and Development privacy and losses of customer data GRI403:Occupational Health and Safety 403-2 Hazard identification, risk assessment, and incident investigation Occupational Health and Safety 403-3 Occupational health services Occupational Health and Safety 403-4 Worker participation, consultation, and communication on Employee care and communication occupational health and safety 73 74 Shenzhen New Industries Biomedical Engineering Co., Ltd. Add: Snibe Building,No.23, Jinxiu East Road, Pingshan District, Shenzhen, P.R. China Web: www.snibe.com E-mail: snibeinfo@snibe.cn Zip code: 518122