About the Report Yonyou Network Technology Co., Ltd. ("Yonyou", "the Group", "the Company" and "we") has been disclosing its non-financial information annually since 2011, with a total of 13 social responsibility/ sustainability reports issued by 2023. Reporting Scope Data and Information Disclosure Organizations covered by the Report: The report is primarily about Yonyou Network The data and information disclosed in the Report are derived from: Technology Co., Ltd., and covers its headquarters, industrial parks, subsidiaries in China and abroad, its controlling shareholders and actual controllers. Internal data collection system and relevant statistical statements of the Company Reporting Period: From January 1, 2023 to December 31, 2023. Part of the Report is beyond Outstanding sustainability practices of the Company the reporting period in order to ensure consistency. Questionnaires developed to collect qualitative and quantitative information based on the Release Cycle: This is an annual report. The previous report was released in March 2023. report framework All financial data disclosed in the Report is derived from the Yonyou Network Technology Co., Ltd. 2022 Annual Report ("Annual Report"). Should there be any inconsistencies between the Report and the Annual Report, the Annual Report shall prevail. Unless otherwise indicated, the currency used is RMB. Reporting Standards The report has been prepared to comply with the GRI Sustainability Reporting Standards by the Global Sustainability Standards Board (GSSB) and the United Nations 2030 Agenda for How to Get the Report Sustainable Development (SDGs). For the disclosure of indicators in this report, please refer to the "GRI Content Index" and the "SDGs Index" in the "Content Index" section. As a listed company on the main board of Shanghai Stock Exchange (hereinafter referred to as "SSE") (stock code: 600588), this report also refers to the social responsibility disclosure suggestions The Report is released in electronic version, it can be downloaded from our website: of SSE. http://www.yonyou.com/. CONTENTS Chairman's Message 01 Feature Story 07 Future Purpose 53 Let Leading Practices Become 07 Universally Beneficial About Yonyou 03 Content Index 55 Company Profile 03 GRI Content Index 55 ESG Management Framework 04 UN Sustainable Development Goals 56 (SDGs) Index Awards and Recognitions 05 Social Responsibility 06 Certifications 13 25 39 Environmental: Social: Governance: Guarding Lucid Waters Co-Creating a Better Life Creating Long-term Value and Lush Mountains Enables the green 15 Creating a New Environment for 27 Drive the Continuous Improvement of 41 transformation of thousands Comprehensive Development of Corporate Governance Effectiveness of industries Employees 44 Continuously Improving Compliance Building a Green and Low- 22 Building a New Ecosystem and 34 and Operational Systems Carbon Operating System Mutual Benefit for the Industry Building a Secure Barrier in the Digital 46 Empowering a New Mechanism 36 Economy Era for Charitable Causes for Society Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Chairman's Message In 2023, as the wave of technological innovation foundational to our long-term healthy development, surged forward, the era of AI's widespread application establishing comprehensive management based on large models heralded a shift in global IT mechanisms and deepening technological innovation technology and industry innovation from a cloud- to fortify the security barriers of the digital economy centric to an AI-centric new phase. This year, we era. diligently pursued our corporate mission to "use creativity and technology to drive business and social People-focused, we're painting a "new vision" for progress," focusing on new patterns of business a better life for the people. As an industry leader innovation. We iteratively upgraded the "Great Power" and a large, listed company, we earnestly undertake YonBIP and launched the first enterprise service large our mission and responsibility in the socioeconomic model in the industry, YonGPT. This development development process. Adhering to a people-centric enables the creation of new productive forces and approach, we strived to make our company a platform new drivers of growth across a multitude of industries. where "employees work happily, achieve success, and share triumphs." We’ve built a multi-level, Empowered by technology, we strive to become multi-dimensional employee growth system, working the "core force" driving a comprehensive together to create a better life. Focusing on business green transformation of economic and social development, we continuously attracted and gathered development. We actively responded to the the powerful efficacy of our ecosystem partners to national "dual carbon" strategy, seamlessly create a thriving business environment. Leveraging integrating environment, social and governance our technological strengths, we built and continuously (ESG) concepts with the innovation and upgrade of improved an ecological model that empowers public our products and services. Seizing the opportunity welfare organizations with technology, constructing a of our "industry-focused" strategic transformation, branded public welfare project system to contribute to we used innovations like "platform + dual carbon" a better life for the people. to provide precise green solutions to dozens of industries, including steel metallurgy, chemicals Unwavering and hopeful for the future, we firmly and manufacturing, and civil aviation, powerfully believe that our core values of "Friend of Users, enabling a comprehensive green transformation Continuous Innovation, and Professional Struggle" of the economy and society. We also actively built will endow Yonyou with greater confidence and an environmentally friendly operational system, motivation in an increasingly uncertain development diversifying and deepening green operational environment. We will persistently collaborate practices, and striving to achieve "dual carbon" goals with stakeholders, including ecosystem partners, through our actions. employees, and customers, to practice sustainable development concepts. We'll fully explore the By sticking to the right path and innovation, we potential of technological innovation, ensuring digital built a solid "stable foundation" for creating intelligence succeeds in more enterprises and public long-term value. In 2023, we restructured the organizations, and continually contribute to the high- Board's Strategic Committee into the Committee quality development of the economy and society. on Strategy and Sustainable Development, further enhancing our company’s top-level ESG design and elevating our ESG management level. Under this new ESG framework, we more efficiently explored best practices in modern corporate governance, Wang Wenjing continually enhancing the performance capabilities of Chairman & CEO our directors, supervisors, and senior management, Yonyou Network Technology Co., Ltd. ensuring transparent information disclosure, and focusing on key compliance operations. We've always viewed data security and privacy protection as 01 02 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report About Yonyou Environmental, Social and Governance (ESG) Management Framework To comprehensively enhance our company's ESG governance level and strengthen our core competitiveness and sustainable development capabilities, in 2023, we reorganized the Board Strategy Committee to the Board Strategy Company Profile and Sustainable Development Committee, which is now fully responsible for formulating and supervising the company's strategy and sustainable development plans. Founded in 1988, Yonyou Network Technology Co., Ltd. (Stock Code: 600588) is a global leading provider of digital We establish a Sustainability Committee under the Group Executive Council, chaired by the Group CEO and and intelligent services, software for enterprises and public organizations. Yonyou is continuously committed to consisting of vice presidents from key positions. taking overall responsibility for the Company's environment, using creativity and technology to promote business and social progress. Through the popularization of YonBIP society and governance (ESG) work. Under the Sustainable Development Committee, there are subcommittees for (Yonyou Business Innovation Platform), serving enterprises in their digital and intelligent transformation and Product and Service Innovation Group, Green Operations Group, Social Harmony Group, Corporate Governance business innovation, achieving success for millions of enterprises. Group, and Information Disclosure Group. Each group is responsible for advancing the Company's sustainable development initiatives in their respective areas, ensuring the realization of the Company's long-term sustainable YonBIP (Yonyou Business Innovation Platform), in terms of platform technology and application architecture, filed development goals. and industry applications, and ecosystem, has realized comprehensive breakthrough and innovation, achieving a global leading level. Since its launch, it has been selected and applied by a number of industry-leading large and medium-sized enterprises. It has become the preferred platform for digital intelligence construction for many Yonyou Environmental, Social and Governance (ESG) Management Framework leading enterprises of various sizes in China and around the world, bringing unique value to enterprises, industries, the economy, and society. It has been recognized by Chinese key central media as the "great power" for enterprise We actively researched and proposed suggestions for the Company's long-term digital intelligence. strategic development planning; YonBIP is positioned as a digital intelligence business application-level infrastructure and a co-creation platform We actively conducted studies and made recommendations on the Company's ESG for the enterprise service industry. It provides innovative services covering 10 areas of enterprise production, Board Strategy strategies and objectives; operation, and management, including intelligent finance, digital human resources, smart supply chain, intelligent and Sustainable Development We actively scrutinized the progress of work implementation of ESG strategies and procurement, intelligent manufacturing, digital marketing, digital and intelligent research, digital projects, digital Committee objectives, listened to the work report of the Company's President's Council and offer and intelligent assets, collaborative office, and so on. It has accumulated nearly 100 leading enterprises' practices feedbacks; in business and management digital intelligence innovation in various sub-industries, enabling enterprises to advance their digital transformation, become digital and intelligent enterprises, and move towards high-quality We examined the Company's annual social responsibility report (ESG report) and development. provided opinions. Yonyou adheres to the core values of "Friend of Users, Continuous Innovation, and Professional Struggle," and create value for customers. Currently, Yonyou has over 230 branches, 3 major industrial parks, 9 innovation centers, Executive Responsible for the specific implementation of ESG matters, we reported to the Board and more than 25,000 employees worldwide. In the future, Yonyou will collaborate with hundreds of thousands Sustainable Strategy and Sustainable Development Committee on the execution of ESG strategies of ecological partners and hundreds of millions of community individuals, making digital intelligence successful Development and decisions, and provided necessary information for the research and suggestions in more enterprises and public organizations, helping enterprises develop with high quality, enabling industrial (ESG) Committee on ESG development. upgrading, serving the national economic transformation, and contributing to the construction of the digital economy. 230 100 Board Strategy and Sustainable Development Committee over nearly Branches worldwide Innovative practices in sub-sector industries Executive Sustainable Development (ESG) Committee According to Gartner research, yonyou is the only Asia-Pacific manufacturer in the top 10 of the global ERP SaaS market, and the only Chinese enterprise SaaS manufacturer listed in the top 10 of the global Product Green Corporate Information Application Platform Software, and ranks among the top 10 in the global Financial Management System and Service Social Harmony Operations Governance Disclosure (FMS) market and Enterprise Asset Management (EAM) market. Innovation Group Group Group Group Group According to IDC data, yonyou continues to lead the Chinese enterprise cloud service market, ranking first in the market share of Chinese application Platform as a Service APaaS, China's enterprise applying SaaS, and it has ranked first in the market share of super-large and large enterprises applying SaaS in China for many years in a row. It is a major brand of China's enterprise digital and intelligent service and independent innovation of software localization. Environmental Social Governance 03 04 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Awards and Recognitions Social Responsibility Certifications In 2023, Yonyou continued to promote the social responsibility work to be organized, professional and systematic, Granted By Awards completed the supervision and follow-up review of ISO 14001 (environmental management system), ISO 45001 China Information Technology 2022 Top 100 Software and Information Technology Service (occupational health and safety management system), SA 8000 (social responsibility standard) and other Industry Federation Competitiveness Enterprises authoritative certifications, thereby solidifying our company's social responsibility management system. The 2nd prize of the National final Leader Group of "Industrial Internet + The 5th China Industrial Internet Product Service solution" Competition Competition Most Commercial Value Award Top 10 of the Global ERP SaaS Market Top 10 of the Global Application Platform Software Market Gartner Top 10 of the Global FMS Market Top 5 of the Global EAM Market Magic Quadrant for Cloud HCM Suites for 1,000+Employee Enterprises Top 1 of the China aPaaS Market Share IDC Top 1 of the China EA SaaS Market Share Hurun Research Institute Hurun China IIoT Top 30 2023 EDGE AWARDS Annual Best Enterprise Service Brand List People’s Daily Online 2022 "People's Craftsmanship Product Award" 2022 Energy Annual Conference and 14th China Energy Enterprise Energy Digital Intelligence Excellent Leading Enterprise Award Senior Forum EO Intelligence Top 60 Information and Innovation Manufacturers in China China Entrepreneur 25 Influential Enterprise Leaders for 2023 China Culture Administration Benchmark units of party building and corporate culture in the new era Association 1st Prize for Excellent Cases of Cultural Strong Enterprises Top 100 Enterprises in Digital Trade in 2023 Top 25 Global Digital Technology Trade Innovation Enterprises in 2023 Top 10 of the Global Enterprise Application Software Market CCID Consultant China PaaS Market Leaders Quadrant SA 8000 Certification New Generation Information Technology Innovation Products for 2022-2023 Leading Enterprise in New Generation Information Technology for 2022-2023 New Generation Information Technology Leaders for 2022-2023 Dictionary of Data Management Outstanding Product Award of Data Governance China Information Technology Famous Software and Information Technology Service Enterprises in 2023 Industry Federation China Media Culture Promotion Excellent Cases of Digital Intelligence Culture Typical Scenarios for Future Association Benchmark Enterprises in Intelligent Manufacturing in 2023 China Light Industry Information Advanced Demonstration Cases of Digital Transformation in the Consumer Center Goods Industry in 2023 Kantar Group Top 100 Most Valuable Chinese Brands by Kaidu BrandZ in 2023 China Academy of Information and Outstanding contributors to the Integrated Platform as a Service (iPaaS) Communications Technology series standards CHINA ASSOCIATION FOR PUBLIC Excellent Cases of Digital Transformation of Listed Companies in 2023 COMPANIES 2023 China International Big Data Excellent technological achievements in 2023 Industry Expo Ministry of Industry and Ministry of Industry and Information Technology Industrial Internet Information Technology Security Real Network drill excellent Defense practice Enterprise Cybersecurity Administration Future Turing and Public Network Top 10 AI celebrity enterprises Poster News Koo Gallery 2022 Huawei Cloud Store "Joint Venture Leap Award" ISO 14001 Certification ISO 45001 Certification 05 06 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Feature Story: Expanding Horizons and Incremental Growth, Digitalization is No Longer a Let Leading Practices Become Universally Distant Goal for Enterprises Beneficial As a global leading enterprise of digital and intelligent software and services, Yonyou has always adhered to the practice of 'creating new As of the end of 2023 3.18 value through digitalization as the basis and intelligence', taking the responsibility of 'Great Power Brand' to constantly exploring its own potential for technological innovation. Over decades, Yonyou focused on the actual needs of enterprise digital and intellectual development, Million enterprises Yonyou Jingzhi In this new era and journey, comprehensively advancing the construction of a powerful country and the great successively creating cutting-edge products including Yonyou BIP, Industrial Internet Platform had rejuvenation of the nation through Chinese path to modernization is a crucial task. This is an essential path to Yonyou Jingzhi Industrial Internet Platform, and Yonyou BIP Intelligent served Manufacturing Solutions. Collaborating with numerous enterprises to 1.44 shape new competitive advantages and a necessary choice to continuously meet the people's aspirations for a better life. Adhering to the philosophy of "making leadership universally beneficial," creating a model for digital and explore the best path for digital and intelligent transformation, we drive intelligent transformation, and continuously extending leading practices to various industries and enterprises are the deep application and development of industrial digital intelligence. central to accelerating the digital and intelligent transformation process across numerous sectors. This approach is In 2023, Yonyou launched the world's first integrated intelligent Million sets of industrial the key to enabling every enterprise to gain diverse capabilities towards new industrialization. manufacturing operations management platform (MOM) as the core equipment connected Yonyou launched the first Enterprise Management Software (ERP) in 1997, and being the first in the industry to engine, providing industrial enterprises with an integrated production and 22,000 propose the concept of "Digital and Intelligent Transformation" (digitalization + intellectualization) in 2017. Yonyou operations control platform. This platform assists enterprises in achieving start building and operating the world-leading Business Innovation Platform (BIP), and iterative Yonyou BIP to full element linkage in production and full value chain integration, guiding Yonyou BIP3 in 2022, and fully utilizing artificial intelligence in 2023 with the release of the industry's first enterprise numerous industrial enterprises towards steady high-quality development. service model, YonGPT. Yonyou focuses on the characteristics of the era and the actual needs of enterprises in the By the end of 2023, Yonyou Jingzhi Industrial Internet Platform had Public welfare apps accumulated economic and social development, continuously enhancing the inclusiveness of digital intelligence technology served 3.18 million enterprises, connected 1.44 million sets of industrial 2,926 through technological innovation, helping thousands of enterprises to move steadily forward in the wave of digital equipment, accumulated 22,000 public welfare apps and 2,926 industrial intelligence. mechanism models, and united 6,600 ecological partners, continuously maintaining its global leadership position. Yonyou, recognizing the key role of intelligent manufacturing in the Industrial mechanism models process of new industrialization, has built the "Yonyou BIP Intelligent 2017 2023 2,900 Manufacturing Solution based on the Industrial Internet" based on decades of digital practice in the manufacturing sector. This solution over deeply integrates new generation information technology with advanced Launched the first Iterate Yonyou BIP to production management models, assisting enterprises in quickly Industrial models from Yonyou's Enterprise Management Yonyou BIP3 developing key core capabilities needed for intelligent manufacturing. Jingzhi Industrial Big Data Center Software (ERP) Additionally, addressing pain points in industrial production digitalization, Propose the concept such as significant industrial differences, inefficiencies in industrial supply of "Digital and Intelligent chains, and mismatches between on-site management and information Transformation" and start Release the industry's systems, Yonyou's solution, including technologies and services like building and operating the first large enterprise service Industrial Internet Identification Resolution and Intelligent Operation world-leading Business model Platforms, helps enterprises build an intelligent production platform that 1997 2022 Innovation Platform connects across companies, disciplines, and systems. It achieves a digital ——YonBIP twin encompassing all elements, the entire industrial chain, and the entire value chain, driving production operations with industrial big data and reshaping high-quality enterprise competitiveness through digital and intelligent innovation. By the end of 2023, Yonyou's Jingzhi Industrial Big Data Center had aggregated billions of data points from a million industrial enterprises and developed over 2,900 industrial models. 07 07 08 08 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report In July 2023, Yonyou released the industry's first enterprise service model, YonGPT, which is an important component of Yonyou BIP, it is compatible with the industry's mainstream general-purpose language models. By providing general capability services, field services, and industry services, YonGPT achieves enterprise intelligence in four aspects: business operations, human-computer interaction, knowledge generation, and application generation. YonGPT is centered around "intelligent business operations," "natural human-computer interaction," "smart knowledge generation," and "semantic application generation," constructing a "large model that better In July 2023, Yonyou was invited to attend the 2023 Global Digital Economy Conference co-hosted by the People's understands enterprise services." It offers pervasive intelligence and intelligent applications throughout the entire Government of Beijing Municipality, the National Development and Reform Commission, the Ministry of Industry value chain and all scenarios, deeply integrated into the customer's business forefront. and Information Technology, and the Ministry of Commerce. Yonyou exhibited its data intelligence solution based on "Industrial Big Data + AI". This solution leverages big data technology and the latest generation of AI technology, integrating with the entire industrial lifecycle business scenarios. It unlocks the value of industrial big data, assisting manufacturing enterprises in developing core capabilities like rational production scheduling, optimization of Intelligent Business Operations Natural Human-Computer Interaction ingredients, and quality diagnosis, making production simpler, quality more stable, costs lower, and decision- making more scientific. YonGPT, with its powerful data analysis and Through its powerful natural language processing forecasting capabilities, offers deep insights and understanding capabilities, YonGPT enables into enterprise operations, identifies potential enterprise applications and services to engage in business risks and opportunities, and natural and smooth dialogues with users. It adopts Focusing on the Forefront, Large Models Make provides intelligent solutions. This enhances the level of business decision-making and a human-centric approach to invoke, connect, and assemble different applications, accomplishing Digital and Intelligent Innovation More Accessible operational efficiency. tasks more naturally and efficiently. Currently, artificial intelligence is driving widespread technological transformations and industrial reshaping worldwide. The generative artificial intelligence based on large models has garnered significant attention in the industrial sector. Establishing industry-specific large models and accelerating their deep integration with various industries have become crucial measures for empowering industry optimization and upgrading, driving a Smart Knowledge Generation Semantic Application Generation comprehensive leap in productivity. It also serves as one of the vital drivers for genuinely promoting the widespread YonGPT extracts and integrates knowledge By understanding user needs, business benefits of digital and intelligent technology, helping enterprises to develop core technologies in the digital from vast amounts of data and information, operations, and data characteristics, YonGPT economy era. generating new and valuable knowledge can autonomously generate semantically Yonyou initiated the training of a large enterprise service model at the beginning of 2023, leveraging its leading content. This includes industry solutions and capable applications, significantly enhances and comprehensive system of enterprise software and service products, a customer base spanning millions across expertise sharing, helping enterprises and the efficiency of creating personalized dozens of industries, and 35 years of accumulated industry knowledge and experience serving enterprise clients. users fully utilize their knowledge reserves application services for enterprises. Yonyou's artificial intelligence team, utilizing a vast amount of business application data, along with enterprise and promoting the dissemination and application scenarios and field expertise, has labeled a substantial volume of enterprise service corpus data. This application of knowledge. process has generated an extensive range of training materials for the enterprise service model, integrating business knowledge and field experience into the model, ensuring its professionalism, practicality, and leading edge 09 09 10 10 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report In November 2023, Sinochem and Yonyou Recruitment Cloud deepened their collaboration, integrating intelligent recruitment based on YonGPT, focusing on the "talent discovery" scenario. They delved into the existing talent pool according to job requirements, intelligently recommending highly matched candidates. Additionally, leveraging YonGPT's autonomous learning ability, the system optimizes recommendation rules based on the preferences of recruitment personnel, continuously enhancing the precision of job-candidate matching. By the end of 2023, numerous large enterprises, including Sinochem, XCMG Group, HUAYOU COBALT, and SZYD had successively integrated YonGPT. Together with Yonyou, they are exploring a new era of digital intelligence development for enterprises in the digital economy era. "Yonyou will continue to iterate and train YonGPT, and constantly enrich various enterprise services based on the large model. We hope to continuously empower our customers' digital and intelligent construction and operation through innovative products and services, making digital and intelligent success in more enterprises and public organizations in China and globally." ——Wang Wenjing YonGPT has innovatively developed dozens of intelligent applications powered by the enterprise service large model, including business insights, intelligent order generation, supplier risk control, dynamic inventory optimization, intelligent talent discovery, intelligent recruitment, intelligent budget analysis, intelligent travel expense control, and code generation. Moreover, YonGPT, targeting complex industry application scenarios, can also provide more proficient intelligent scene services through fine-tuning of industry models. 11 11 12 12 01 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Environmental: Guarding Lucid Waters and Lush Mountains Promoting the comprehensive green transformation of economic and social development is integral to grasping the new development stage, implementing new development concepts, building a new development pattern, and driving high-quality development. It is an inevitable choice for the comprehensive construction of a modern socialist country. In recent years, from the issuance of documents such as the Working Guidance for Carbon Dioxide Peaking and Carbon Neutrality in Full and Faithful Implementation of the New Development Philosophy , to the Action Plan for Carbon Peaking Before 2023 , provinces nationwide have been comprehensively formulating and advancing implementation plans. Additionally, various departments have successively introduced "dual carbon" action plans for key fields and industries. With top-level designs above and implementation paths below, China has established the "1+N" policy system for carbon peaking and neutrality, outlining a construction blueprint for achieving the "dual carbon" goals. As a global leader in enterprise digital intelligence software and services, Yonyou focuses on strategic planning in the "dual carbon" field. We fully integrate environmental, social, and governance concepts with innovation in products and services. Utilizing our rich digital intelligence service capabilities, we continuously explore sustainable solutions that support the green transformation of various industries. Simultaneously, we actively deepen the construction of an environmentally friendly operational system and mechanism, implementing a series of high-quality practices to address climate change, thereby actively protecting our lucid waters and lush mountains with practical actions. 13 13 14 14 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Enables the green transformation of thousands of industries Continuously Improve Top-Level Design Yonyou focus on significant green development plans, including the 14th Five-Year Plan for Industrial Green Development , integrating the concrete requirements for green development with the formulation of the Company's development strategy. Centering around the decisive role of digital intelligence in promoting the green transformation across all industries, we have established a working mechanism led by the Board of Directors' Strategic and Sustainable Development Committee. This mechanism involves the Sustainable Development (ESG) Committee, under the Group President, responsible for formulating implementation plans, and the Sustainable Development (ESG) Coordination Groups of each business line, in charge of executing these plans. This ensures our sustainable solutions powerfully enable the green transformation of various industries. We regularly held ESG thematic seminars to analyze and identify major green development issues highly relevant to YonBIP's Sustainable development application architecture Board Strategy the Company's strategic development. Identification and Sustainable and Decision Development We actively guided and supervised the research and Committee formulation of the Company's strategic planning related to clean technology development with identified green development issues. Under the guidance of the Board's Strategy and Sustainable Development Committee, and in line with the cutting-edge Executive trends in clean technology development, we designed and Planning Sustainable planned innovative product and service solutions within the and Development (ESG) "dual carbon" target framework. Supervision Committee We actively formulated a carbon reduction strategy for the Company, organizing research related to goal setting. We proactively established specialized coordination groups such as the Product and Service Innovation Group and Business Line Green Operations Group. Guided by the strategic plans Sustainable and deployments of our decision-makers, we developed Implementation Development and ensured the implementation of these plans, aiding in and Execution (ESG) Coordination the green transformation of our customers' and ecological Groups partners' businesses and management. Simultaneously, we promoted the practical application of green operation measures across the Company. In 2023, we further explored the core role of digital and intelligent technology in achieving intensive, energy- In August 2023, Yonyou launched its sustainable development solution – Yonyou ESG Cloud at the 2023 Global saving, and environmentally friendly production and services. Utilizing "platform + dual carbon" and other clean Business Innovation Conference. This solution is characterized by a strong correlation between business, finance, technology innovations and applications, we built industry-oriented, one-stop sustainable development solutions, materials, and carbon, and integrates all these elements, is natively integrated with Yonyou BIP and leverages supporting steady progress in green transformation across all industries. Additionally, we explored and established advanced technologies from the BIP such as IoT, big data, cloud computing, blockchain, AI, and edge computing. a mechanism to identify customers with sustainable development goals, offering targeted sustainable solutions This allows businesses and organizations to accurately calculate and manage carbon emissions, also provides to key customers in green transformation, including high carbon-emitting enterprises, continually contributing to third-party ESG-related organizations with traceable, verifiable, auditable, certifiable, and trustworthy data and solving the challenges and difficulties faced by enterprises in their green transition. processes. 15 16 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Iterative Upgrade Implementation Plan Entering the stage of high-quality development, promoting industrial innovation through technological innovation, especially by fostering new industries, new models, and new dynamics with disruptive and cutting-edge technologies, and developing new quality productivity, have become the core themes of the new era. In 2023, we further explored the crucial role of enterprise digitization transformation and digital business innovation in driving our own green transformation process. Relying on the largest organizational reform in the Company's history, while collaboratively accelerating digital and intelligent business innovation with customers and partners, we precisely identified the pain points and challenges of the industry's green transformation. Utilizing industry-specific green development solutions, we effectively propelled the sustainable, green, and low-carbon business models of various industries into the "fast lane." We actively focused on the global energy transition trend of "low-carbon and clean energy", and guided by the concept of "Green Network, Digital Intelligence Driven", we consider the digital transformation of energy Energy enterprises as our core strategy. We have developed the Yonyou BIP solution for the energy industry, leveraging digital intelligence technology to drive the green and low-carbon transformation of energy enterprises. We actively focused on the key aspect of carbon emission management in civil aviation — jet fuel usage. Relying on Yonyou BIP, we have created an "Airline Intelligent Fuel Saving & Carbon Emission Reduction" smart Aviation data analysis platform for airlines. We provided comprehensive data-driven solutions, assisting airlines in implementing precise carbon emission data collection, automatically generating carbon emission monitoring reports, and comprehensively monitoring fuel-saving targets, effectively promoting green aviation. In April 2023, we launched a new generation of smart energy solutions tailored to the digital transformation needs of industries such as coal, coal chemical, power, new energy, and oil and gas. With a focus on carbon measurement, control, and energy-saving and carbon-reduction requirements in the energy sector, we utilized smart technology We redefined the technological approach to scrap steel grading, decomposing and managing the software system, as the foundation. We seamlessly integrated carbon research, commitment, taxation, measurement, footprint, and grading rule models, deep learning models, image acquisition, and hardware network. By utilizing large-scale artificial intelligence models, we significantly enhanced the efficiency and quality of scrap steel identification. energy-saving and carbon-reduction utilization into the business system, promoting optimization of production technology and the establishment of a green, low-carbon system, strongly support the " dual carbon" goals. At the end of 2023, Yonyou BIP Scrap Steel Intelligent Grading 3 has served more than 40 global steel companies and scrap steel recycling enterprises, including Ansteel Group, Jiyuan Iro&Steel, Jingye Group, Xinyang Vanadium Titanium Steel , Minyuan Steel Group, Zongheng Iron and Steel, Nanjing Iron&Steel Group, Baode Iron and Steel, Xingcheng Special Steal, Zhongshu Special Steel, Hangzhou Iron&Steel Droup, Longteng Special Steel, Yaxin Iron and Steel Steel, Sanbao Iron and Steel, Tokyo Trading, etc., with a cumulative sales of 248 sets, a cumulative intelligent grading Metallurgy of 311,000 vehicles, and 5.65 million tons of scrap steel, with an accuracy rate of over 96%. Yonyou BIP has become the domestic scrap steel intelligent grading system with the highest number of contracts, the most intelligent grading vehicles, the highest acceptance quantity, and the best industry reputation. While helping companies reduce procurement costs, it has promoted the level of green circular development to a new level. The "Scrap Steel Intelligent Grading Solution Based on Industrial Internet Platform" has continued to serve more than 40 steel companies and scrap steel recycling enterprises, with a cumulative cost reduction and efficiency improvement of tens of millions of yuan, and has helped reduce carbon dioxide emissions by 9.04 million tons. We actively focused on the transformation and upgrading of key enterprises and the improvement of green manufacturing systems. Using "Smart+" as our approach, we concentrate on constructing intelligent Chemicals and management, operations, factories, and industrial internet for chemical and paper enterprises. This helps Papermaking businesses fundamentally achieve energy conservation, consumption reduction, quality improvement, efficiency enhancement, and environmental protection through emissions reduction. We actively respond to the strategic deployment of building a beautiful China, firmly embracing the concept that "lucid waters and lush mountains are invaluable assets." Leveraging our advanced technological capabilities, we robustly support pollution control enterprises in their quality improvement and upgrades, Environment continuously contributing to the sustained enhancement of ecological and environmental quality. Protection By the end of 2023, we had formed collaborations with 168 environmental protection enterprises, with a total investment in related technology development reaching 116 million yuan. It is projected that by the end of Achieving full-process perception, measurement, and insight in the supply chain is a crucial aspect of building a 2024, the revenue generated from collaborations with environmental protection enterprises will have grown by green supply chain and attaining sustainable development in the energy industry. In March 2023, we launched a 18% compared to 2023. digitalized procurement and supply chain solution for the energy sector. This solution offers an integrated digital approach across four dimensions: intelligent procurement, material supermarket, supply chain collaboration, and integrated warehousing and distribution. It empowers three core metrics: cost, efficiency, and reliability. This 1. Scrap steel is a green resource and the only alternative to iron ore for steelmaking, making it of great environmental initiative aids businesses in optimizing procurement management costs, enhancing supply chain collaborative value to the steel industry. efficiency, and achieving a green and low-carbon transformation in the supply chain system. 17 18 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Based on Yonyou BIP Intelligent Fuel Saving & Carbon Reduction Data Analysis Platform, Chengdu Airlines has successfully established a fuel data visualization platform. Leveraging 35 visual data analysis interfaces, the platform handles over 500 million data points, resulting in an annual saving of more than 3 million yuan in aviation In February 2023, we collaborated with Minyuan Steel Group to construct the " 5G + ultra-low emission fugitive fuel costs. emission management, control and governance integrated platform". This collaboration aided Minyuan Steel Group in accomplishing the ultra-low emission transformation and assessment monitoring required by the China Industrial Association. It was also selected as the fifth batch of "green factories" by the Ministry of Industry and Information Technology of China. Focusing on enhancing urban wastewater and sewage treatment capabilities, we collaborated with Jiangsu Pengyao Environmental Protection Group to build a digitalized water operation management platform centered on sewage treatment in 2023. This platform achieves controllable, visible, perceivable, and predictable water station In February 2023, we collaborated in the Jiyuan Iron&Steel Group "5G+ Innovative Application to Assist Energy data; can effectively addresses long-standing pain points such as multiple sites, difficult management, high costs, Saving and Emission Reduction in the Steel Industry" project, and won the first prize in the "Smart Energy Special low efficiency, multiple platforms, and scattered data. This initiative significantly boosts the efficiency of urban Competition" of the Ministry of Industry and Information Technology's "Blossom Cup" 5G Application Contest for sewage treatment for businesses. the fourth season. 19 20 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Building a Green and Low-Carbon Furthermore, as a global leader in cloud services, we continuously deepen the pivotal role of cloud service technology in aiding energy conservation and consumption reduction, committed to implementing the "dual Operating System carbon" goals with our partners. Steadily Promotion YonBIP Procurement Cloud We have long upheld the principles of green, environmental protection, and intelligence. We continuously explore green and low-carbon management and operational mechanisms that align with our Company's actual situation, constantly improving the execution and supervision of related objectives. This ensures that our green operation management plans are effectively implemented, steadily advancing the company towards the "dual carbon" goals. In 2023, we invested more than 9 million yuan in environmental protection funds, which were used for key tasks such as optimizing garbage classification and collection, upgrading and retrofitting energy-saving equipment, and promoting environmental protection culture, achieving good results. YonBIP YonBIP In 2022, under the guidance of the Group's Sustainable Development (ESG) Committee, the Company's Green Collaborative Cloud Tax Cloud Operation Working Group compiled and published the Carbon Peak Implementation Plan of Yonyou Industrial Park . In 2023, we took active measures and solidly advanced the relevant work according to the established goals, achieving commendable results. Yonyou Industrial Park (Beijing) will achieve carbon peak by 2030 (coverage category 1 and 2) and carbon neutrality by 2060. Overall Goal By the end of 2023, there have been 468,000 enterprises registered on YonBIP procurement The status of goal cloud supply platform, 139 large and medium-sized enterprises rely on YonBIP procurement Goals 2023 Progress YonBIP achievement cloud to achieve 25,000 online bidding, 23,000 participating suppliers, and 50.6 billion yuan Procurement in winning bids. 708 large and medium-sized enterprises relying on procurement cloud have In 2023, the park began Cloud Yonyou Industrial Park (Beijing) will achieved 983,000 online inquiries, 118,000 participating suppliers, and 827.6 billion yuan in using green electricity achieve green power accounting winning bids; A total of 50 million yuan of travel costs has been saved. for the first time, totaling for not less than 50% of total power 2,500 megawatts, which In progress Green consumption no later than 2025, and Energy accounted for 6% of its green power coverage of 100% by 2030. total electricity usage. By the end of 2023, YonBIP Collaborative Cloud has served more than 2.15 million enterprises In 2023, the park's western and organizations, of which the "You Space" collaborative platform built based on YonBIP Yonyou Industrial Park (Beijing) will and central areas used a YonBIP collaborative cloud has served more than 10,000 large and medium-sized customers, 120,000 realize that the proportion of reclaimed total of 59,781 cubic meters Collaborative paid enterprise customers, and more than 22.6 million end users. It has been selected as the water used for green land irrigation will of recycled water. Plans Cloud office product catalog recommended by more than 30 provincial and municipal governments, not be less than 50% of the total water are underway to extend In progress and has become an important tool to comprehensively promote "paperless" office and Water consumption no later than 2023, and recycled water usage to the promote resource conservation. 100% reclaimed water coverage will be eastern area of the park in achieved no later than 2024. 2024. In 2023, all shuttle buses Yonyou Industrial Park (Beijing) will were replaced by electric By the end of 2023, we have provided more than 82,000 tax-paying enterprises with tax-related, realize the overall replacement of fuel vehicles, and routes were YonBIP invoice-related and electronic accounting archiving services, with 309 million electronic Tax Cloud invoices issued, 214 million invoices received, and 9 million electronic accounting vouchers, shuttle buses no later than 2025, and adjusted in real-time based Completed Green achieve 100% new energy shuttle bus on passenger occupancy has achieved a cumulative carbon reduction of 532 tons. Commuting coverage. rates to minimize resource wastage. 21 22 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Optimized Management We integrated the concepts of green, environmental, and intelligent operation throughout the construction and operational processes of our three major industrial parks in Beijing, Nanchang, and Sanya. This approach involves fully protecting the native ecological environment while employing new energy-saving and environmentally friendly technologies and materials, such as ground source heat pumps, energy storage, rainwater harvesting, energy-saving masonry blocks, and solar landscape lighting. These initiatives promote the application of a circular economy in the parks, significantly reducing waste emissions and effectively enhancing the level of green and low- carbon operation and management. In 2023, aligning with the natural environmental features of the industrial park's location and its actual operational requirements, we specifically implemented several green operation projects, receiving widespread acclaim. Industrial Park Main Tasks Achievement Energy System Renovation: We invested 7.28 Following the renovation, the park's million yuan to implement the first phase of energy supply system showed significant the ground source heat pump and ice storage energy-saving effects, achieving physical In 2023, we focused on enhancing employee experience and reducing operational carbon footprint, fully central air conditioning renovation project. energy savings of 1.078 million kWh, with a implementing the BIP Expense Control and Business Travel Platform. Throughout the year, a total of 227,000 This involved replacing the heat pump units comprehensive energy-saving percentage reimbursement documents were automatically and intelligently generated, accounting for 55.6% of all and circulating water pumps at the energy of 21.66%. During the 2022-2023 heating reimbursement documents. This saved 49,000 hours of reporting time. Concurrently, it conserved 668,000 sheets station, upgrading the energy storage system season and the 2023 cooling season, of printing paper, equivalent to a reduction of 1.35 tons in carbon emissions. The digital employee independently to water storage, and refurbishing the interior compared to the conventional water- audited 133,000 documents (unmanned mode), accounting for 32.5% of the total documents. Intelligent audit of the cooling tower along with upgrading the cooled unit cooling method of gas boilers, Yonyou checks were executed on 10.56 million checkpoints (5.21 million in business management and 5.35 million in Industrial Park electrical automation equipment. the energy supply system reduced carbon invoice compliance), saving 41,000 hours in auditing time. (Beijing) dioxide emissions by 2,087.6 tons. Lighting and Energy Consumption Management Optimization: We actively The lighting renovation and energy continued to advance the transformation of consumption management optimization Strengthening Concept traditional lighting, replacing 500 energy- achieved more than a 30% energy saving saving LED lights within the year; we also compared to the previous year. replaced 15 high-energy-consuming water heaters with energy-efficient ones and We fully implement the new development concept, actively advocating, and encouraging our employees to apply descaled the water heaters quarterly to green and environmentally friendly principles in their work and daily lives. In 2023, we organized our employees enhance their efficiency. to participate in activities such as tree planting festivals and eco-friendly hiking, working together with every staff member to jointly protect our beautiful home. Intelligent Operation for Heating and In 2023, this system achieved an electricity Cooling: Enhanced efficiency in the use saving of 567,192 kWh, reducing carbon of ground source heat pumps and energy dioxide emissions by 372.6 tons. storage central air conditioning, significantly In 2023, the photovoltaic power generation reducing energy consumption generated by reached 419,736 kWh, reducing carbon dioxide traditional energy methods. emissions by approximately 253.53 tons. Photovoltaic Power Generation: Yonyou In recent years, related projects have Strengthened the capacity of the photovoltaic Industrial Park successively been recognized as Jiangxi power station in the park, steadily increasing (Nanchang) Province's Renewable Energy Application the proportion of clean energy. Demonstration Project, Green Building Design Identification Two-Star Building, Jiangxi Province Quality Construction Project Award, and the Ministry of Housing and Urban-Rural Development's Green Construction Science and Technology Demonstration Project. Energy Substitution and Consumption The project has been awarded the Yonyou Reduction: The park adopted a solar water Hainan Province Green Building Design Industrial Park heating system and installed external shading Identification Two-Star Building. (Sanya) devices on building facades to reduce energy In March, June, and October of 2023, we organized online and offline environmental protection activities, consumption in buildings. with over 3000 employee participations. 23 24 02 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Social: Co-Creating a Better Life Opinions of the Central Committee of the Communist Party of China and the State Council on Promoting the Development and Growth of the Private Economy state: The private economy is a vital force in advancing Chinese path to modernization and a significant foundation for high- quality development. It is an important power in fully building a modern socialist country and achieving the second Centenary Goal. Promoting stable employment, driving industrial chain development, focusing on common prosperity, and actively fulfilling social responsibilities are the inherent duties of private enterprises, especially large listed private enterprises, in aiding high-quality development and helping the people better share the fruits of economic growth. Yonyou is keenly aware of its mission and responsibility in the process of high-quality economic and social development. Centering on people, we implement multiple measures and dimensions to create talent development channels, comprehensively enhancing employee capabilities and helping them realize greater value. We continue to cultivate industry ecosystems, working together with a broad range of stakeholders to build a prosperous business environment. Relying on our advantageous technological strength, we empower social welfare with practical actions, contributing to the digital transformation of public welfare undertakings. By deepening our focus on social responsibility, including the protection of commercial cultural heritage and employee volunteer activities, we deeply commit to our corporate social responsibilities in the new era. With the sense of responsibility of a "Great Power Brand," we contribute to the people's pursuit of a better life. 25 25 26 26 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Creating a New Environment for Campus Recruitment Comprehensive Development of In 2023, we continued our campus recruitment efforts, utilizing both online and offline methods for promoting to students, contributing to broaden employment channels for fresh graduates. Employees We held the 2023 Spring Campus Recruitment "Youwei Youth Sharing" and "Interviewer Answering Questions"; held online lectures such as the 2024 Autumn Campus Recruitment "Q & A Special Session for High Potential Batch", " Seniors Special Session for High Potential Batch", "Q&A Special Session for Advanced Batch", "Senior Special Session for Advanced Batch" and other online lectures have been watched 36,011 times online, and the number of school recruits reached 871 in 2023. Talent Attraction In 2023, we actively promoted school-enterprise cooperation, holding our inaugural school-enterprise exchange meeting. This aimed to advance the integration of industry and education, collectively exploring Yonyou strictly complies with laws and regulations such as the Labor Law of In 2023, talent cultivation and school-enterprise cooperation in the context of digital and intelligent transformation. the People's Republic of China and the Labor Contract Law of the People's Nearly a hundred teachers from Project 211 key universities and colleges attended the meeting, including 34.0 Republic of China , continuously advancing Yonyou's vision of a platform several secretaries and deans. where "employees work happily, achieve career success, and share in % We actively explored various modes of school-enterprise cooperation, providing colleges with students' success", we established a system structure composed of Yonyou Group practice training bases, establishing joint laboratories, setting up in-school scholarships, and conducting Recruitment Management Rules and Yonyou Group Intern Management Female employees specialized lectures at universities, etc. These efforts aim to help universities cultivate high-quality talents Rules , etc. , forming a complete talent attraction mechanism, and building a 1,192 with strong theoretical and practical abilities. compliant, harmonious and equal employment system. In 2023, we established in-depth school-enterprise cooperation with nearly 30 universities, including We are committed to treating all candidates fairly and justly, with no Tsinghua University, Harbin Institute of Technology, Beijing University of Aeronautics and Astronautics, discrimination based on race, skin color, religion, gender, age, disability, Employees from minority groups Beijing University of Posts and Telecommunications, Renmin University of China, Central University of marital status, nationality, ethnicity, or any other legally protected status. 5,719 Finance and Economics, Northeastern University, Dalian University of Technology, Dalian Maritime University, We firmly oppose and prohibit any form of child labor and forced labor. Hebei University of Technology, and Taiyuan University of Technology, etc., supports the training and Upholding equality and diversity in our recruitment process, we support the employment of university talents. career development of female and minority employees, this approach helps attract outstanding talents from various backgrounds and skills, thus building New employees recruited through a competitive team. In 2023, female employees accounting for 34.0% of the diversified recruitment channels total workforce, and 1,192 employees from minority groups. We build and continuously improve the Company's employer brand communication matrix, convey real employer information and employee experience to potential employees through various social communication channels. We engage in diverse forms of cooperation with universities, promoting our employer brand to fresh graduates and attracting outstanding young talents and help the Company improve the quality and efficiency of recruitment. In 2023, we recruited a total of 5,719 new employees through diversified recruitment channels, and provided internships for 5,132 interns. Social Recruitment Based on business development and team requirements, we formulate clear talent acquisition plans, regularly assess and adjust our talent acquisition strategies to ensure the process is scientific and efficient. Diverse recruitment channels: We carried out multi-channel recruitment through job websites, social media, talent markets, and more, continuously attracting excellent talent to enhance and expand the Company's talent pool. Diversity in talent backgrounds: We extensively recruited employees with diverse backgrounds, cultures, and skills to increase the team's diversity and innovativeness; we deeply implemented the introduction of overseas talents, providing strong support for the Company's globalization business. Interviewer empowerment certification: We established competency standards for interviewers, standardized the interview process and criteria, and comprehensively improved the professionalism and expertise of interviewers. It became mandatory for interviewers to be certified for their role. During the year, a total of 2,478 people obtained interviewer certification. Yonyou 2023 School-Enterprise Exchange Meeting 27 28 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Development Channels Talent Development We earnestly practice the value of "professional struggle", implement the "multi-channel" development mechanism for employees to achieve separate development pathways for the management line (M series) and the professional Staff Training line (P series). In 2023, we continued to optimize the “fast lane” development policy, offering broader development opportunities for talented individuals. Simultaneously, we introduced several new job series in our In 2023, we continued to optimize our employee development policies, In 2023, professional development system, clearly defining the developmental path and job requirements for each series, constantly strengthening the institutional foundation of Yonyou's talent providing more accurate and comprehensive guidance for the development of employees' professional ability. 174 system. During the year, we developed and published the Yonyou BIP Product Management Rules for Knowledge Learning and Examination Certification to ensure that employees master the essential knowledge and skills of Yonyou Leadership Development BIP products according to business needs, advancing the implementation Training sessions conducted by of the Yonyou BIP strategy. Additionally, Yonyou Group Professional Yonyou Learning and Training Cadre Standards Construction Cadre Talent Inventory Cadre Rank Evaluation Development and Management System was updated to include requirements Center for all kinds of employees for employees' product learning, examination, and certification. We established the During the annual In 2023, we conducted an 7,856 cadre 12358 system and organizational review and optimization of the cadre We have established a three-level training system consisting of Yonyou continuously promoted talent inventory project, we rank evaluation standards Learning and Training Center, training posts in business units at headquarters, the implementation of conducted a talent inventory and workflow processes. and training posts in front-line institutions to form a training mechanism Person-times trained cadre 12358 system on the for key positions across the Throughout the year, with clear hierarchy and clear focus to help employees continuously improve ground. entire group, recorded the we completed the 2023 their core competitiveness. In 2023, Yonyou Learning and Training Center historical evaluations of annual group cadre rank conducted 174 training sessions for all kinds of employees, trained 7,856 cadres in archives, and created evaluation. person-times, and scored 4.7 points (out of 5 points) in training satisfaction. profiles of cadre talents. "Youwei We developed and launched the New Employee Training System V1.0, promoting the Youth" New implementation of the "online self-learning + integrated training + on-the-job learning" Employee model for new employees across various organizations, aims to achieve comprehensive Training enhancement in cultural integration, strategic consensus, and job competency. BIP Product The all-hand's product learning and examination system optimization were carried out, and Knowledge we applied the certification results in professional job reviews, cadre appointments, and Learning and the regularization of new employees. In 2023, a total of 20,787 employees completed their Examination for All Staff learning, with an examination pass rate of 88.17%, and 20,361 people received certification. Successfully conducted nine phases of the new grassroots cadre initiation program, covering six organizations and subsidiaries. We conducted cadre training and empowerment, evaluating their progress through Foster of performance reviews, and facilitated newly appointed grassroots cadres to achieve role Cadre transformation, competency in management abilities, and fulfillment of business objectives. Conducted talent acceleration boot camps, covering hundreds of outstanding grassroots cadres from various business units and subsidiaries, combining selection and training, and identifying top talents for group-level reporting at the conclusion of the program. Learning Map Construction: Customized learning maps were created for different professional Professional Development Job Rotation Development sequences. Throughout the year, we completed the development of learning maps for R&D, We initiated the Group's Outstanding Talent We actively promote cross-functional and sales, implementation, and pre-sales sequences, organizing a total of 168 learning plans. Program to discover, identify, and cultivate high- cross-organizational job rotations, encouraging Professional Course System Development: We advanced the construction of courses in areas such as potential talents. By inventorying the talent pool, employees from functions like marketing, Capacity intelligent accounting and digital intelligence human resources, effectively promoting the we produced talent profiles, recommended research and development, and services to rotate Training professional capacity building of functional departments. matching talents, and conducted intensive among different business units, enhancing their training. We selected key talents at both the group global perspective and cultivates versatile talents. AI Training: We developed the AI Empowering Office Efficiency series of micro-courses to help and BG/BU levels, and designed subsequent employees enhance their understanding and application of artificial intelligence, effectively development plans for these key talents. aiding in the improvement of their work quality and efficiency. 29 30 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Talent Retention Employee Care We established a scientifically effective incentive system to fully unleash the potential for employee growth. In 2023, we revised and improved the Post 5.2 Optimizing the Workplace Environment Performance Management System of Yonyou Network Technology Co., Ltd. Million yuan reward fund was and the 2023 Implementation Rules of Annual Post Performance Management. We are committed to creating a safe, comfortable, and inclusive workplace environment to ensure the physical issued to 23 teams We continually refined and upgraded the target process management and and mental health and work efficiency of our employees. In 2023, we enhanced employees' work experience in 2,615 assessment evaluation process, ensuring a scientific and efficient target all aspects, including a green and environmentally friendly working environment, a convenient and comfortable management system and performance management system. commuting experience, and a healthy and safe workplace life. In 2023, in accordance with the Company's Incentive Measures for Innovative Outstanding employees received Achievements , we continued to reward teams and employees who have Provide a Quality Office Environment Facilitate Daily Employee Commuting equity rewards during the year produced innovative achievements in products and services, business 22,000 models, solutions, management, etc. During the year, we issued a reward We provided a safe working environment for Provided shuttle bus services, with 3 shuttle bus fund of 5.2 million yuan to 23 teams. In addition, we continued to promote our employees, and adhered to the selection routes connecting key areas and transport hubs, medium and long-term incentive plans such as equity incentives. A total of of green and environmentally friendly furniture as well as 11 city rail feeder buses to enhance 2,615 outstanding employees received equity rewards during the year. People underwent lightweight for employees, and all furniture panels were of the employee commuting experience. and agile assessments across the high-quality environmental protection E1 level. We actively implemented lightweight and agile assessments for over 22,000 group people across the group, and continuously promoted the implementation of We conduct safety and quality inspection for new office areas, and regularly clean and 4,181 a performance assessment result communication and feedback mechanism in 2023. Throughout the year, we achieved 4,181 instances of communication disinfect the central air conditioning systems. feedback, covering 100% of the organization, playing a significant role in promoting employee goal achievement, personal growth and development, Instances of communication and organizational goal accomplishment. Cadres at all levels and line business feedback directors/project managers of the Company provided comprehensive Safeguard the Health and Safety of Employees feedback on the performance results of employees, and timely recorded the communication results in the "My Feedback" module of the "You Space" Added 4 automatic external defibrillators (AEDs) in all areas of the park to effectively guarantee the emergency continuous performance system, which was delivered to the employees in rescue needs of employees. real time. Conducted safety inspection once a month to ensure the safety of electricity, gas and fire protection and increased frequency during major festivals or extended holidays. Employee Communication Carried out fire drills twice a year, normalized the promotion of safety production, use of firefighting equipment, safe use of electricity and other publicity activities, and built safety protection barriers. We fully respect and guarantee employees' rights to be informed, participate, express, and supervise in management affairs, continuously 3 Regularly inspected the safety of all catering service providers in the park, the environmental safety and food safety guarantee work of the restaurant in the park was highly recognized by the regulatory authorities. improve the trade union organization and the democratic management Sessions of the group-level system based primarily on the employees' representative assembly, cultural program "CEO Meetup" and regularly convene these assemblies. We actively listen to employee were held opinions and establish efficient and transparent communication channels. 1,081 Relying on the Company's internal SNS (Social Networking Service) community and You Space and other information applications, we Deepening the Employee Care encourage all employees to express their views and suggestions on issues In 2023, we continued to carry out various activities, offer more fringe benefits to help employees maintain physical related to company management and technological development, fully Attendees on-site and mental health, and achieve happy work and healthy life. understand employees' core concerns, and incorporate key suggestions 813 into the optimization of the Company's daily operations. Employee Benefits Innovation In 2023, focusing on our annual strategic theme, we held three sessions of the group-level cultural program "CEO Meetup". The Group CEO engaged Questions wew collected from Adopting the concept of "My Benefits, My Choice," employees are free to choose closely with employees, having open and sincere dialogues about strategy, employees Customized Benefits their customized benefits based on their preferences during festive seasons, business, culture, and personal insights. The events were attended by 1,081 significantly increasing their participation and satisfaction. individuals on-site, with over 35,000 participants online. We collected 813 questions from employees and answered 65 of them during the sessions. To alleviate occupational health issues caused by prolonged sitting among Beyond addressing inquiries on-site, we continued to actively resolve Year-Round Traditional employees, we provide irregular monthly eye care and traditional Chinese issues related to system process optimization, business resource support, Chinese Medicine medicine treatments for shoulder and neck issues. This includes prevention and Treatments and office equipment upgrades, effectively creating value for both the massage therapy for common ailments. organization and its employees. 31 32 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Building a New Ecosystem and Mutual Benefit for the Industry In 2023, we comprehensively upgraded our ecosystem strategy, focusing on "Deep Industry Cultivation and Large- Scale Development." We deepened industry-oriented operations and strengthened cooperation with various types of ecological partners such as Independent Software Vendors (ISVs), Technology/Platform/Solution Strategic Partners (GTPs), Professional Service Partners (ISPs), and Value-Added Resellers (VARs). We continued to build a closely collaborative Yonyou ecosystem partner network, jointly creating industry-integrated joint solutions and domain application services, bringing more professional and large-scale digital intelligence services to various industries. By the end of 2023, the Company had a total of 3,305 registered ISV partners (including Changjie Tong), with ISV ecosystem cooperation in industry and scale accelerating. The total number of ecological solutions reached 302. Products developed based on the YonBuilder low-code platform reached a total of 70. With 202 selected fusion partners, we nurtured 3 partners with revenues of 20 million each, more than 10 partners with 10 million each, and over 20 partners with 5 million each, becoming the fastest-growing enterprise digital intelligence ISV ecosystem in China. In 2023, we completed a 130,000- During the Mid-Autumn Festival of 2023, we hosted the "Moon Over 3,305 302 202 word book titled Professional the Sea, More Complete with You" event in the park, aimed at fostering Endeavor , which narrates the friendship and unity among employees, and together experiencing the stories of 35 representative warmth and joy of the Mid-Autumn Festival. Yonyou employees, it further Registered ISV partners Ecological solutions Selected fusion partners enhances Yonyou members' (including Chanjet) identification with the Company's 3 10 20 development values. more than over Partners with a scale of 20 million Partners with a scale of 10 million Partners with a scale of 5 million Yonyou Hosts ISV Ecological Forum, Seeking the Development of a Digital and Case Intelligent Ecology In August 2023, Yonyou hosted the "Deepening Industry Digitization, Connecting to Drive Growth" ISV Ecological Forum at the National Convention and Exhibition Center in Shanghai. Leaders and partner representatives from Cattle and Cow Club, Yonyou Industrial Investment, iUAP Platform, Customer Technical Solutions and Empowerment, Developer Ecology, and ISV Ecology delved deeply into the development trends of the SaaS ecosystem, comprehensively interpreted the digitalization ecosystem pattern, growth space, and Yonyou's comprehensive empowerment system for ISV partners in terms of technology, policies, and investments. They openly shared valuable practical experiences of partners collaborating with Yonyou to assist customers in digital transformation, witnessing the flourishing development of Yonyou's ISV ecosystem together with hundreds of partners present at the forum. In October 2023, the Company organized the "Rescue Single Dogs and Cats" event, aimed at caring for single employees and encouraging them to find partners and step towards happiness. This event was jointly participated in by single men and women from In 2023, the Yonyou Company Club organized universities, hospitals, and institutions in Haidian shuttlecock, group badminton, and basketball District, in collaboration with Yonyou. We conducted leagues, with a total of 300 people participating in the various interactive games at the event to promote competitions, greatly enriched the employees' leisure interaction, deepen understanding and break the ice. time. 33 34 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Empowering a New Mechanism for Yonyou Collaborates with ISV Ecological Partners to Empower the Intelligent Case Transformation of the Food Processing Industry Yonyou, in collaboration with ISV ecological partner Weisai Technology, Charitable Causes for Society focuses on the core business needs of Beijing Ershang Group, a leading enterprise in the food processing industry. Leveraging the native development 6.757 of the Yonyou YonBuilder platform and deep integration with the Yonyou BIP Under the overall management of the Yonyou Foundation, we have platform, they swiftly achieved enterprise-wide data collection, transmission, constructed three major public welfare brands: "Yonyou Public Welfare and sharing within the factory by connecting production line equipment, Cloud" project aimed at promoting the intelligent development of the Million yuan in charitable materials, personnel, and systems. Simultaneously, they provided real-time public welfare industry, the "Great Wall of Commerce" funding project contributions monitoring, statistics, and analysis of key indicators at various production dedicated to advancing the protection of Chinese business cultural 3,025.5 stages, offering data services for continuous improvement and management heritage, and the employee volunteer service team "Walk side by side with decision-making to the enterprise. This effectively addressed longstanding friendship." These brands serve as the core of our public welfare system, industry pain points in the food processing sector, such as challenges in covering various societal, business, and internal spheres. In 2023, we data collection during production processes, coarse granularity of data further refined institutional documents such as the Yonyou Foundation Hours for volunteer service collection nodes, and inadequacies in supply chain inventory management Volunteer Management Measures , the Companionship in Love Volunteer functionalities for on-site fine management. This solution has been effectively Service Team Charter , and the Companionship in Love Volunteer Incentive implemented in over thirty factories under Beijing Ershang Group, establishing Mechanism , strengthening the organization of employee volunteer a standardized management system and achieving the digital transformation services and cultural development. During the year, we conducted two and innovative digital business in the food processing industry. sessions of social responsibility training that covered all employees, with a total charitable contribution of 6.757 million yuan. Additionally, 217 volunteers cumulatively contributed 3,025.5 hours of service. Yonyou Leads the Establishment of the Pharmaceutical Industry Ecological Alliance, Case Deepening Digitization in the Healthcare Sector Yonyou Public Welfare Cloud Yonyou actively collaborates with multiple ISV ecological partners to develop innovative products through Yonyou Public Welfare Cloud Project offers public welfare organizations the YonBIP platform, enhancing solutions for various sub-sectors such as pharmaceutical manufacturing, free, professional, efficient, and practical integrated products and services pharmaceutical distribution, and medical devices. This initiative rapidly develops products rich in industry for finance and project management. In 2023, we released the Digital characteristics, aiding agile project delivery for clients. In April 2023, Yonyou hosted the "In-depth Pharma, Intelligence Solutions and Case Studies for the Public Welfare Industry , Ecological Convergence" Ecological Innovation Forum. Zhou Jun, Assistant General Manager of Yonyou's continuing to increase our investments and serving more public welfare Pharmaceutical and Pharmaceutical Distribution Industry Division, shared insights on Yonyou's Pharmaceutical organizations. During the year, we provided products and services to 48 Industry Ecological Strategy , showcasing Yonyou's comprehensive business layout, ecological circle construction, public welfare organizations. Yonyou Public Welfare Cloud Project was and achievements in the pharmaceutical sector. During the forum, Yonyou spearheaded the formation of the selected as part of the China Computer Federation (CCF) Technology Pharmaceutical Industry Ecological Alliance. Yonyou will collaborate with ecological partners to construct scenario- Public Welfare Case Collection 2023 Annual Outstanding Cases . based solutions for enterprises, vigorously promoting specialized construction and digital transformation in the pharmaceutical industry. 35 36 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report List of newly signed public welfare organizations in 2023 Arrangement and Protection of China's Commercial Cultural Heritage Number Organization Number Organization 29.905 1 Beijing Antai Charity Foundation 26 Ulanqab Public Welfare Promotion In July 2017, we officially launched the "Great Wall of Commerce" project, aimed at Association excavating, protecting, organizing, researching, and showcasing China's commercial 2 The Open University of China Education Foundation (Beijing) cultural heritage through supporting theoretical research, historical data collation, Million yuan had been 27 Xi'an Guangyuan Education Support Charity Centre and database construction. After seven years of development, the " Great Wall of cumulatively donated to the 3 Hengshan Foundation Commerce" project has become a representative brand in public welfare initiatives, "Great Wall of Commerce" project 28 exerting significant influence in the academic community and introducing new by the end of 2023 Yiyang Ant Social Work Service Center 4 Evergreen Center for Sustainable perspectives and methods to China's public welfare sector. 136 Development 29 Yile Social Work Service Center, Yunlong In July 2023, we announced the seventh "Great Wall of Commerce" funding project, County 5 Beijing Yunju Temple Charitable Foundation donating 3 million yuan to support 15 outstanding projects focused on commercial technology and data heritage, received widespread acclaim and attention from Projects had been supported 30 Zhejiang Foundation of Nanhu School 6 Beijing All in One Foundation various social sectors. Numerous renowned academic public accounts, including Affiliated To Beijing Normal University those focusing on quantitative historical research, Chinese economic history, and 7 Chengdu Wuhou Community Development industrial history, have published related information. The project received coverage Foundation 31 Zhejiang Yuhua Public Welfare of Seniors Development Center from several well-known media outlets such as Guangming Net, Phoenix Net, and Public Welfare Times. By the end of 2023, the " Great Wall of Commerce" project had 8 Enshi Volunteer Association been cumulatively donated 29.905 million yuan, supporting 136 projects. 32 Wanzhou District Deli Social Work Service 9 Fujian Education Aid Association Center, Chongqing 2023 "Great Wall of Commerce" new funding projects (part) 10 One Heart Foundation of FuJian Province 33 DNVa Foundation Number Project Title Responsible Institution High-Resolution Reconstruction and Information Institute of Chinese Historical Geography, 11 Gansu QingSuo Philanthropy Development 34 Beijing Reteng Foundation 1 Accessibility Analysis of Modern China Commercial Fudan University Center Information Networks (1903-1942) 35 Chengdu Jinniu Community Development Research on the "Suzhou Numerals Code" of China's School of Humanities and 2 12 Guangzhou Shi Yuan Charitable Foundation Foundation Commercial Digital Cultural Heritage communication, Ningbo University Organization and Research of Chinese Maritime Customs School of History and Cultural Heritage, 13 Family Education Promotion Association, 3 36 Chengdu Concentric Charity Public Service Publications in the Shanghai Library Collection Xiamen University Zengcheng District, Guangzhou Center Research on the Interaction between Commercial Development Institute of Economics, Chinese Academy 4 and the Monetary Evolution since the Qing Dynasty of Social Sciences 14 Lezhong Social Work Service Center, 37 Gongming Public Welfare Center for Arrangement, Research, and Database Construction of the Department of History, Jiangxi Normal Zengcheng District, Guangzhou 5 Disability Inclusion, Guangzhou Documents of Tongrentang Pharmacy in Huizhou, Jixi University Collection and Compilation of Sino-Foreign Commercial Judicial Department of History, School of Liberal 15 Guizhou For Love Qianxing Public Service 6 38 Guolanying Arts Development Foundation Archives of the French Mixed Court of Shanghai (1869-1931) Arts, Shanghai University Center Department of History, School of Research on the Price Data in Rural Households' Account 39 Hui County Volunteer Service Center 7 Humanities, Shanghai Jiao Tong 16 Houma City Social Work Service Center Books in Qing Dynasty University 40 Jiande Guangfu Charitable Foundation Collection and Organization of Salt Price Historical Data in Department of History, Sun Yat-sen 17 Shandong Zhongtou Philanthropic 8 the Qing Dynasty University Foundation 41 Jiangxi Love Public Welfare Association 18 Shaanxi Youth Entrepreneurship and Employment Foundation 42 Nanchong Charity Federation "Walk side by side with 19 Shanghai PuTuoDistrict Merry Memory 43 friendship" Employee Volunteer Services Nanning Huiguang Social Work Service Senior Care Center Center Our employee volunteer service strategy focuses on professional and environmental volunteer services. We engage in volunteer activities through various forms, 20 Shenzhen Social Commonweal Foundation 44 Shanghai Make-A-Wish Charity Foundation including connecting with external resources and collaborating with outstanding 21 Shenzhen We-i Charity Foundation charitable organizations. By the end of 2023, the "Walk side by side with friendship" 45 Shenzhen Dapeng Coral Conservation volunteer service team had 501 officially registered volunteers. During the year, 217 Volunteer Federation volunteers contributed a total of 3,025.5 hours of service; 8 individuals participated in 22 Education Foundation of Shenzhen University of Advanced Technology professional volunteer activities conducted under the Yonyou Public Welfare Cloud 46 Xuzhou Yitong Social Work Development project, accumulating approximately 3,270.5 hours of service. In the outstanding volunteer Center 501 3,270.5 23 Songyuan Blue Sky Volunteer Association recognition event of 2022, we actively 47 encouraged employees to participate 24 TianJin Xinyu Public Foundation BAYU Public Welfare Development Center of Yuzhong District, Chongqing in volunteer services and specially Officially registered volunteers in the Hours of accumulated service time acknowledged those volunteers 25 Weifang New-achieve Social Work Service 48 Jafron sunshine Medical Foundation "Walk side by side with friendship" who made exceptional efforts for the Center volunteer service team community, environment, and others. 37 38 03 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Governance: Creating Long-term Value Listed companies are the cornerstone of the capital market and a key driving force for the high-quality development of China's economy. In recent years, with the introduction of policies such as Opinions on Further Improving the Quality of Listed Companies and the implementation of multiple rounds of action plans to enhance the quality of listed companies, robust support has been provided for the stable and healthy development of China's capital market. Facing the profound changes in internal and external environmental development trends, solidifying corporate governance concepts and persistently focusing on standardized development is an essential aspect of continuously enhancing the developmental quality of listed companies. This is also an inevitable requirement as the economy and society enter a stage of high-quality development. As a large, listed enterprise, Yonyou consistently adheres to exploring the best practices in modern corporate governance. With a focus on the intrinsic requirements for high-quality corporate development, Yonyou deeply integrates the concepts of Environment, Social, and Governance (ESG) into all aspects of business operations. We have established an ESG management mechanism that spans from the board of directors to the grassroots frontline and continuously improve the related system infrastructure. Focusing on key aspects of corporate governance such as investor relations management, information disclosure, and data and privacy security, we consistently deepen our capacity building and reinforce a culture of compliance, laying a solid foundation for the long- term sustainable development of the enterprise. 39 39 40 40 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Drive the Continuous Improvement of Independence and Diversity of the Board of Directors Corporate Governance Effectiveness 1/2 In 2023, in accordance with new regulatory requirements such as the Measures for the Administration of Independent Directors of Listed Companies, we revised and improved the Working System for Independent Directors Independent directors in the of Yonyou Network Technology Co., Ltd. This revision standardized the Establish a Solid Governance Foundation board of directors by the end of appointment conditions and election procedures for independent directors, 2023 considering factors like educational background, industry experience, and In 2023, in accordance with the Company Law of the People's Republic of China and the Securities Law of the professional skills, and it stipulated that independent directors should ideally People's Republic of China, we revised and improved various system norms including the Rules of Procedure for serve in no more than three domestic listed companies. the Board of Directors of Yonyou Network Technology Co., Ltd., the Articles of Association of Yonyou Network By the end of 2023, independent directors comprised half of our Board, Technology Co., Ltd., and the Implementation Details of the Board's Strategic Committee . This continuous effort bringing diverse expertise from regulatory agencies, information technology, aims to better translate institutional advantages into governance efficacy. and corporate management. The independent directors actively participated We established a corporate governance system comprised of the Shareholders Meeting, Board of Directors, Board of in the work of the Board's special committees and effectively played an Supervisors, and senior management. The Shareholders' Meeting is the highest authority in Yonyou, responsible for independent role in the Board's decision-making. Two of them served managing significant corporate matters. The Board of Directors acts as the decision-making institution, undertaking as chairpersons of the Audit Committee, Nomination Committee, and responsibilities related to business operations decisions. The Board of Supervisors, serving as the supervisory Related Transactions and Control Committee. In the future, Yonyou will body, oversees the fulfillment of duties by the directors and management and is accountable to the Shareholders continue to optimize the composition of the Board members, strengthen the Meeting. This governance structure of "three committees and one layer" ensures that each entity performs its independence of the Board, enhance the diversity of the Board, and advance respective duties, effectively balances and coordinates operations, thereby guaranteeing that Yonyou's corporate the recruitment of female directors to ensure efficient operation of the Board. governance is standardized, scientific, and efficient. In 2023, Yonyou convened Investor Communication and The shareholders' meeting was held 2 times, deliberating and passing 2 proposals, such as the Company's Information Disclosure 321 2022 Annual Financial Settlement Scheme and the Proposal on Amending Certain Clauses of the Company's Fundraising Management Method . We always adhere to the compliance, transparency and professionalism of information disclosure, constantly improve the timeliness and quality of The board of directors convened 7 times, deliberating and passing 55 proposals, including the Company's information disclosure through multiple channels, and ensure that investors Investor hotline calls were 2022 Sustainable Development (ESG) Report, the Proposal on Renaming the Ninth Board of Directors' timely, complete, accurate and equal access to company-related information. answered Strategic Committee and Revising the Implementation Rules of the Board's Strategic Committee , and the In 2023, we completed the preparation of 147 temporary announcements and 16 Company's 2023 Employee Stock Ownership Plan Management Rules . the disclosure of relevant documents, such as the announcement of share repurchase, equity incentive, and the use and management of raised funds, The supervisory board met 6 times, deliberating and passing 27 proposals, such as the Company's 2022 through the website of the Shanghai Stock Exchange, the Shanghai Securities Board of Directors Report and the Company's 2022 Supervisory Board Report. News, the Securities Daily, the China Securities News, the Securities Times and Questions on the SSE E interactive other legal information disclosure media. platform were answered 121 We attach great importance to the protection of the rights and interests of minority Under Yonyou's Board of Directors, various specialized shareholders. During the year, we answered 321 investor hotline calls, answered The highest authority The highest committees are established, including the Audit body supervisory body 16 questions on the SSE E interactive platform, and responded to 121 investor Committee, Nomination Committee, Compensation emails. Additionally, we held three regular report performance briefings, ensuring the shareholders' the supervisory Investor emails were responded and Assessment Committee, Strategy and Sustainable meeting board investors are well-informed about the latest developments of the Company. In 3 Development Committee, and Related Transactions 2023, we actively engaged in thorough discussions with investors regarding ESG- The highest decision- decision- and Control Committee. Among them, the Strategy making body making supervise related issues. Addressing investor concerns about corporate governance, energy and Sustainable Development Committee is wholly the board of directors conservation and emission reduction, and employee benefits, the Company's responsible for the Company's ESG (Environment, investor relations coordinated with the ESG Committee to actively respond, Regular report performance Social, and Governance) initiatives, offering ensuring transparency and efficiency in our ESG efforts. briefings were held strategic guidance and decision-making support The highest executive for Yonyou's long-term sustainable development. body Executive supervise In 2023, Yonyou held a total of 9 special committee management team meetings. These meetings focused on key topics such as internal control audits, selection of directors and Human Resources senior management, equity incentives, and related Departments Department Department Department Department Business Finance Other Legal transactions, providing crucial support for enhancing the Company's governance and operational efficiency. 41 42 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Continuously Improving Compliance Yonyou Network Investor Communication Channels Investor hotline calls "Investors Step into Yonyou" Series Activities Official Website "Investor Relations Column" and Operational Systems We provide answers to In 2023, Yonyou actively We regularly publish all investors' concerns, actively cooperated with external announcements Business Ethics communicate the Company's organizations such as Wanhe on the "Investor Relations business progress and Securities and Bank of China Column" page. With a Organizational and Systematic Safeguards industry trends, listen to their International Securities, monthly cycle, we disclose suggestions, and promptly inviting small and medium information on product We established an independent Group Audit and Supervision Department, separate from business and other functional relay feedback to the investors to visit Yonyou, and development, business departments, responsible for the Company's internal audit, investigation of reported illegal and non-compliant behaviors, Company's management. participate in activities such operations, and model and handling of violations. This department is accountable to the Board's Office and reports to it. A member appointed by as tours, on-site exchanges, customer contracts. the Board's Office (the director in charge) represents the Board's Office in overseeing the audit and supervision work. A senior and Q&A sessions. management member is also appointed to concurrently serve as the General Manager of the Group Audit and Supervision Department, responsible for the internal audit and supervision work under the leadership of the director in charge. We have established a comprehensive internal control management system covering financial management, risk management, compliance review, and other areas. In 2023, we publicly posted systems such as the Supervision System of Yonyou Network Technology Co., Ltd. and the Internal Audit System of Yonyou Network Technology Co., Ltd. Internal Audit Shanghai Stock Exchange and Bank of China Securities Jointly Organize "I am a Shareholder" System online. This initiative was aimed at enabling employees and other stakeholders to gain a more comprehensive and in- Case Event, Investors Gain In-Depth Understanding of Yonyou Networks. depth understanding of the Company's management norms and behavior guidelines, thereby enhancing the transparency and compliance of the Company. In November 2023, Bank of China Securities, in collaboration with the Shanghai Stock Exchange, organized the "I am a Shareholder" event at Yonyou Networks. Fourteen investor clients from the Beijing branch of Bank of China Securities participated in this event. Wang Ke, the Director of Investor Relations at Yonyou Networks, Audit and Supervision reviewed the 35-year development journey of Yonyou and introduced the latest R&D application achievements. In 2023, we made solid progress in audit supervision, carrying out 48 audit supervision projects including departure She also answered the questions raised by investors one by one. This event provided the investors with a more audit, performance audit, special audit, and internal control evaluation during the year, covering all the Company's comprehensive and multidimensional understanding of Yonyou, guiding them to better recognize the investment main business operations and significant risk areas. In total, 69 audit projects were conducted, identifying over value of Yonyou and fostering a positive awareness of exercising their rights as shareholders. 300 issues. Additionally, we engaged external organizations to conduct annual internal control audits, providing a comprehensive and objective assessment of the Company's internal control processes. Upon identifying issues and risks during the audit process, we promptly proposed rectification measures and organized orderly rectification efforts, enhancing the Company's operational efficiency and risk resistance, ensuring standardized and efficient operational management, and safeguarding the Company's sustainable development. We are committed to helping the group build a scientific business operation management system that adheres to the principle of "establishing rules beforehand, controlling risks during, and strict accountability afterward." We actively constructed and operated a comprehensive, compliant, fair, and efficient audit and supervision system. Through audit activities, reporting channels, and internal feedback, we conducted comprehensive supervision of all company employees, partners, and suppliers; conducted initial inquiries, case establishment, and investigations for illegal and non-compliant matters strictly according to procedural regulations, ensuring the compliance of the audit and supervision work itself; and implemented a multi-department joint meeting and collective decision-making mechanism for handling non-compliant behaviors, ensuring the fairness of the outcomes. In 2023, the Company further strengthened the supervision team, intensified efforts to crack down on violations and disciplinary offenses, reinforced the promotion of a culture of integrity, and fully safeguarded Yonyou's long-term healthy development. Reporting and Protection of Informants We have developed and perfected the Yonyou Group Reporting Management Regulations , applicable to all group employees, including interns and contract staff, as well as external consultants, supplier service personnel, and partners involved in joint on-site development. We will reward informants whose reports are substantiated through investigation and make significant contributions to the Company. Simultaneously, we require staff who receive reports or participate in investigations to strictly adhere to confidentiality, not to disclose the identity of the complainant or reporter to any department or individual without authorization, and prohibit any discriminatory or retaliatory actions against informants, ensuring their protection during the investigation process. 43 44 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Building a Secure Barrier in the Employee Behavior Management and Incorruptibility Education Digital Economy Era We continue to build a long-term mechanism of " Dare not corrupt, can't corrupt, and don't want to corrupt", deepen the approach of addressing both symptoms and root causes, and strive to create a clear, honest, and integrity-driven cultural ecosystem for the Company. We seriously address any behavior that violates the Company's integrity management system in accordance with the Employee Standard of Commercial Conduct and Regulations of Yonyou Network Technology Co., Ltd. on Punishment of Employees' Violations . In 2023, we released the "Eight Dos and Don'ts" for Yonyou cadre behavior, emphasizing the need to adhere to "transparent operations." We strictly comply with laws and regulations such as the Network Security Law of the People's Republic of China, Throughout the year, we dealt with 23 employees for violations, including two cases where employees were the Data Security Law of the People's Republic of China, Administrative Measures for Data Security in the Field of dismissed or disciplined for corruption. Industry and Information Technology (for Trial Implementation) and Interim Measures for the Administration of Generative Artificial Intelligence Service to establish our data security and privacy protection governance system. In 2023, we conducted a total of 239.1 hours of business ethics training for all new employees. At the same time, we carried out three comprehensive integrity promotion and education activities for all employees, partners, and We have set up the Group Information Security and Privacy Protection Committee, with subordinate Information suppliers. These efforts aimed to fully integrate the concept of business compliance into the minds and hearts of Security and Privacy Protection Leadership Group, Information Security Working Group, and Privacy Protection our employees, and, in collaboration with partners and suppliers, build a transparent, fair, and integrity-driven Working Group. The members of these groups include security directors from 23 industry and business divisions, business environment. who are fully responsible for the group's information security and privacy protection tasks. Assessed the overall security risks according to the Company's development strategy and national laws and regulations and industry regulatory requirements, and Responsible Procurement Information formulated the Group's overall information security and privacy protection strategy Security and goals. and Privacy In 2023, we further strengthened the construction of the supplier management system, revised he Yonyou Procurement Provided decision-making and resources for information security and privacy Protection Management System , and improved the management methods and work mechanisms related to supplier selection, Leading protection work, and reviewed and approved important matters related to information training, assessment, supervision, elimination, and safety management. We promoted the establishment of an ESG Group security. Coordinated and promoted the construction of various safety tools and supply chain management system to deepen the construction of a sustainable supply chain. protective measures, guided and designed and supervised the implementation of various safety work. Information We promoted internal security governance, handled security incidents, and promoted Yonyou Supplier Management Security the promotion and implementation of various Group security requirements within the Working To enhance supplier management efficiency and improve Group organization to meet regulatory compliance and Group security objectives. supplier experience, we adopted a role management approach. Supplier Suppliers were categorized into four types based on different Admission Interpreted relevant national laws and regulations on privacy protection and met backgrounds, with distinct admission criteria and material Privacy requirements for each category. customers' needs for privacy protection. Handled privacy security risks, optimized Working privacy protection systems and processes, and promoted the realization and Group implementation of privacy protection foundations. We mandated ESG social responsibility audits for corporate-type suppliers, covering the establishment of anti-corruption policies and the construction of social responsibility management systems. By the end of 2023, our Sunshine Cooperation Commitment and Supplier Supplier Social Responsibility Commitment signed have covered Yonyou Group Board of Directors Auditing 100% of the Company's suppliers. We require all suppliers to fill out a safety audit form before being Yonyou Group Executive Council added to our database and to sign a security confidentiality agreement based on the project background. Group Product and Business Group Information Security and Group Technical Planning Planning Management Committee Privacy Protection Committee Management Committee We actively conducted safety assessments on suppliers involved in supply chain security during their admission phase, evaluating their Supplier performance and capabilities in data and network security. Assessment Annual supplier re-evaluations are conducted, assessing risks and Information Security and Privacy potential on both the project and operational sides of the suppliers. Protection Leadership Team We conduct special on-site inspections during supplier admission Supplier Supervision certification and re-evaluation, based on the importance of Information Security Working Group Privacy Protection Working Group upcoming projects or past comprehensive performance. Inspection of Lenovo 45 46 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Data Security Upstream supply chain Downstream supply chain Supply chain self-security security control security control Institutional Safeguards Trusted research, development, Project delivery and Supplier Management and operations customer service We practice the principles of "people-centricity" and "everyone is responsible for cybersecurity," continually improving our security management system. In 2023, we revised the Yonyou Data Management System , clarifying Security Implement Client device Supplier Procurement Security design and open source the departments responsible for data and privacy protection. We standardized the methods for data and privacy admission management requirements security software security protection and set clear standards for data classification and grading, ensuring orderly and efficient collection, management, processing, and application of data resources. Throughout the year, various product lines and Secure Security testing Deployment Service subsidiaries implemented data classification and grading as per the data management system, encrypting and development security security anonymizing sensitive data. Third-party security management Our system applies to all domestic organizations within the group headquarters. Subsidiaries within the group develop their own data management systems based on the group system, while overseas entities create appropriate data management systems combining the group system with local legal requirements. Product security emergency response Third-party product security Third-party service security Risk Management and Emergency Mechanisms PSIRT organization Vulnerability collection Third-party personnel security We developed Yonyou Group Operational Security Management Specification and YonBIP Network and Information Security Emergency Plan , establishing and improving mechanisms for the prevention and emergency handling of Vulnerability remediation Vulnerability disclosure network and information security incidents. We standardized the emergency response processes and measures for Open source software security security incidents, enhancing our ability to respond to network and information security events and ensuring the secure and stable operation of crucial YonBIP networks and information systems. We continually improve our security risk management mechanisms to comprehensively prevent data breach risks. In 2023, we progressively advanced the construction of a zero-trust security system, unified our account management systems, and strengthened authentication and authorization mechanisms. Through situational Security Auditing awareness systems and normalized monitoring of internet exposure, we provide timely security alerts for potential risks and, through an internal security notification mechanism, send emails for security rectification to relevant We actively engaged external organizations to conduct regular IT audits annually, ensuring that information departments, urging them to make timely corrections. assets are fully protected. In 2023, these external organizations audited the Company's overall information system For potential data leakage incidents, we established a robust response mechanism. In the event of a data breach, control environment and mechanisms, ensuring the effective implementation of internal controls for information We can immediately take protective and isolation measures, disconnecting the affected systems or devices from the technology and the ability to identify threats related to information systems and assess the impact of each threat. network to prevent further leakage and damage. Operational and technical personnel urgently carry out recovery or rebuilding work, continually tracking subsequent issue resolution until closure. Supply Chain Information Security Management We are committed to enhancing our supply chain security management capabilities, ensuring a secure and reliable supply chain. In 2023, we formulated and revised several institutional documents, including Yonyou Group Supply Chain Security Management Specification, Yonyou Group Project Implementation and Customer Service Security Management Specification , and Yonyou Group Product Security and Emergency Response Management Rules . This achieved security control throughout the entire supply chain, from upstream to downstream. For upstream suppliers, we required them to sign security confidentiality agreements, perform security audits for supplier onboarding, and conduct at least annual security assessments. We reviewed suppliers' security qualifications, information security and privacy protection, and compliance with security agreements. In 2023, we conducted security audits on hundreds of suppliers. For downstream customers, we standardized security work methods and requirements for frontline implementation, services, customization development, and partner management departments, ensuring the security of customer systems and data. By timely sending risk notification letters and providing free patch distribution tools and repair verification tools, we effectively reduced customer security risks. 47 48 48 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Data Protection Mechanisms Privacy Protection We integrated data protection measures deeply into the product development process, ensuring that products Institutional Safeguards are compliant and secure before launch. For example, we establish a DPIA (Data Protection Impact Assessment) system at the early stages of product development. This system assesses business scenarios involving personal We place high emphasis on the protection of users' personal privacy and have developed and issued the Yonyou information in products, clarifies the protection needs and risks of personal information, and implements sensitive Group Personal Information Protection Management Specification , applicable to all business groups (BG/BU), data identification management during the product design phase, identifying and marking sensitive data within the functional organizations, regional institutions, industry customer business departments, and subsidiaries of the product throughout its data lifecycle. Yonyou Group. Overseas institutions formulate their own personal information and privacy protection standards in reference to local laws and regulations. In 2023, we continuously updated and publicly released our product privacy We offered customized data security capabilities for sensitive data management. By controlling access to sensitive policies and registration agreements, such as the You Space Privacy Policy, Yonyou Cloud Registration Agreement, personal information and encrypting its transmission and storage, and employing techniques like anonymization and Youfeikong Privacy Policy , constantly refining rules for personal information processing and strengthening to desensitize data, we enhance the overall security of the data. In 2023, we conducted data security governance for privacy management. group mobile apps, uniformly adopting HTTPS protocol encryption and implementing strict certificate verification to further strengthen the protection of personal information. Management Process We actively uphold principles of transparency, compliance, and respect for users. Before collecting and processing information, we seek user consent through pop-up forms, thereby fully safeguarding users' right to be informed Technological Ethics and to make decisions. Throughout the entire lifecycle of information management, we strictly adhere to standards regarding the collection, transmission, storage, use, and sharing of personal information, ensuring users' rights to We regard technological ethics as a crucial foundation for technological innovation, committed to creating a harmonious, access, modify, and delete their personal data. Additionally, we stringently regulate our collaborations with third friendly, fair, inclusive, and safe algorithm system. We pay particular attention to respecting and protecting individual parties, setting clear guidelines for the scope, duration, purpose, and method of third-party personal information basic rights in technological ethics, especially safeguarding vulnerable groups, and striving to eliminate the digital divide, collection. We commit to not renting, selling, or providing personal data to third parties for purposes other than sharing the benefits of technological progress fairly with everyone. transactions and services. We actively promote the construction of a technological ethics and security risk governance system and mechanism. The Yonyou Group YonBIP Algorithm Security Management Specification have been formulated, we integrate technological Yonyou Group Personal Information Protection Management Specification (Excerpt) ethics management into the entire lifecycle of product development and business operations, achieving the goals Responding to Requests from Personal of open collaboration, shared responsibility, and agile governance in technological ethics. We effectively prevent Delegated Processing of Personal Information technological ethics and security risks, establishing self-assessment mechanisms for algorithm security and monitoring Information Subjects systems to ensure that algorithms operate on a legal, compliant, and secure basis. For personal information queries and changes, If it is necessary to entrust a third party to process the Company should provide customers with personal information collected by the Company, the a channel to query their personal information. delegation should not exceed the scope of consent If a personal information subject finds that authorized by the personal information subject. Algorithmic Technology Ethics and Safety Risks the Company holds incorrect or incomplete Evaluate the entrusted party to ensure they have an information about them, the company should The risk where the behavior and impact of the algorithm exceed the pre-set, adequate level of personal information protection. This Loss of Control provide a method for them to request correction understood, and controllable range of developers, designers, and deployers, includes but is not limited to security qualifications, Risk or supplementation. negatively impacting societal values. personal information protection norms/data security For personal information deletion, the Company regulations, capabilities, and practices. should provide a channel for customers to If the entrusted party does not process personal delete their personal information, especially The risk of negative impact on societal values due to unreasonable use of information as required or fails to effectively Societal Risk if the personal information subject finds that algorithms, including abuse and misuse. fulfill personal information security protection the Company has violated legal regulations or responsibilities, the Company should demand that agreements made with them, the Company should the entrusted party immediately delete all personal delete the personal information as requested. information obtained from the Company. Infringement The risk of algorithms infringing on basic human rights, including physical integrity, For withdrawal of personal information If entrusted by a third party to process personal Risk privacy, property, etc., or causing negative impacts. authorization, a method for users to withdraw information collected by that third party, a delegation their consent to the processing of their personal contract must be signed with the third party. The information should be provided. After consent personal information should be processed according is withdrawn, the Company should no longer The risk of algorithms leading to unfairness and injustice due to subjective or to the terms of the contract, and processing should not Discriminatory process the corresponding personal information. objective biases against specific human groups, resulting in rights infringements or exceed the agreed-upon purposes or methods. If the Risk negative impacts. If a product's service or operation is terminated, delegation contract is not effective, invalid, revoked, or users should be notified at least thirty days in terminated, the personal information must be returned advance, and after termination of the service or to the data processor or deleted and not retained. The risk of negative impacts on social trust and societal values due to improper operation, users' personal information should be Responsibility actions of parties involved with the algorithm or unclear delineation of Risk deleted or anonymized. responsibilities. 49 50 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Capacity Building and Industry Ecosystem Capacity Building We are firmly advancing the construction of our emergency response capabilities, organizing at least one emergency training annually. In 2023, we conducted security training focused on the control measures and recovery strategies outlined in our emergency plans. Additionally, we organized information security awareness exams, covering over 15,000 participants across the group and its subsidiaries. We regularly conduct security attack and defense drills to solidify our security defenses. In 2023, adopting the "attack to defend" model, we conducted internal security self-inspections and rectifications. The group carried out 14 security attack and defense drills targeting critical internal business and subsidiaries, significantly improving our overall security level. Moreover, we actively participated in five national and Beijing- level cybersecurity operations and were recognized for two consecutive years by the National Information Security Vulnerability Sharing Platform (CNVD) for our outstanding contribution to vulnerability handling. This not only enhanced our internal emergency response capabilities but also strengthened our collaboration and overall defense capabilities with various regulatory departments. We have obtained multiple information security system certifications, including ISO 27001 (Information Security Management System), ISO 27701 (Privacy Security Management System), ISO 27017 (Cloud Computing Information Security Management System), ISO 27018 (Public Cloud Personal Identifiable Information Management System), CSA- Star (Cloud Security Management System), DCMM (Data Management Capability Maturity Assessment), Level 3 Cybersecurity Protection, Trusted Cloud Service, Trusted Cloud Security, Trusted R&D Operations, and EAL3+ Industry Activities and Standard Setting (Information Technology Product Security Evaluation Certification). Our certifications cover all products and services of the group, ensuring the We actively participate in industry activities and engage in security and compliance of products used by our customers. In 2023, we deep industry exchanges. As a member, we joined various launched the Group Trust Center, further enhancing information security industry organizations, including the Technical Committee transparency and enabling customers, partners, and other stakeholders to for Information Security Standardization (TC260), the China fully understand our information security management level. Communications Standards Association Cloud Computing and Open-Source Promotion Committee (TC608), the Data Security Industry Research Group of the China Computer Industry Association Data Security Professional Committee, and the Industry Ecosystem "Zhuoxin Big Data" plan of the China Academy of Information and Communications Technology. In 2023, we participated in drafting several security-related standards led by the China In 2023, we established good communication mechanisms and cooperative Academy of Information and Communications Technology, relationships with organizations such as the Ministry of Industry and such as Business Security Capability Requirement s and Cloud Information Technology and various local regulatory agencies, ensuring Application Security Capability Requirements , contributing the compliance and robustness of our business development. Throughout to enhancing the overall security level of the industry with the year, we formed close partnerships with several well-known security Yonyou's efforts. vendors to jointly provide security services to customers and create comprehensive solutions. This not only enhanced our customers' security capabilities but also drove technological innovation and service upgrades across the industry. 51 52 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report Future Purpose The year 2024 is crucial for achieving the goals and tasks of the 14th Five-Year Plan and a significant milestone in promoting high-quality development of the digital economy. This year, accelerating the formation of new productive forces and deepening the integration of the digital economy with the real economy will be essential paths to further promote innovative development in the digital economy. Utilizing new-generation information technologies to accelerate the scaled application of the industrial internet and thoroughly implement industrial digital transformation will be key actions and important tasks for developing new productive forces and creating new engines for economic growth. In the wave of the digital economy era, Yonyou has always stood at the forefront of technological innovation. With a forward-looking strategic vision, we lead the transformation and development of industries. Looking forward, we will deeply carry out the strategic layout of "Artificial Intelligence + Industrial Internet," focusing on the technological ecosystem centered on YonBIP. We will continue to explore and break through technological boundaries, drive digital and intelligent transformation of industries, and empower economic development, enrich people's lives, and enhance the modernization of social governance with a broader and more profound digital revolution. We are keenly aware that a company's success lies not only in its pursuit of wealth creation but also in its commitment to social responsibility. We will always stay focused on the strategic direction of sustainable development, integrate the concept of Environment, Social, and Governance (ESG) into every aspect of our company's operations, and work together with a wide range of stakeholders to explore new areas and opportunities in the digital economy. On the path of high-quality development supported by technological innovation, we are committed to creating long-term value and jointly writing a brilliant chapter for this era. 53 54 Chairman's Message About Yonyou Feature Story Environmental Chapter Social Chapter Governance Chapter Future Purpose Content Index Yonyou Network Technology Co., Ltd. 2023 Sustainability (ESG) Report GRI Content Index UN Sustainable Development Goals (SDGs) Index Yonyou Network Technology Co., Ltd. reported the information cited in this GRI Content Statement of use Index Summary by reference to the GRI standard from January 1, 2023 to December 31, Chapter Content SDGS 2023 (some content is outside the above time frame). The title of GRI1 Expanding Horizons and GRI 1:Foundation 2021 Incremental Growth, used Digitalization is No Feature Story: Let Longer a Distant Goal for Leading Practices Enterprises Chapter Content GRI Standards Become Universally Focusing on the Reporting Scope Beneficial Forefront, Large Models Make Digital and Reporting Standards Intelligent Innovation About the report 2-1, 2-2, 2-3 Data and Information Disclosure More Accessible How to Get the Report Enables the green Chairman's Message / 2-22 transformation of Environmental thousands of industries Company Profile Chapter: Guarding Organizational Structure Lucid Waters and Lush Mountains About Youyon ESG management Framework 2-1, 2-6, 2-9, 2-13, 2-14 Awards and Recognitions Building a Green and Low- Carbon Operating System Social Responsibility Certifications Expanding Horizons and Incremental Feature Story: Let Growth, Digitalization is No Longer a Distant Leading Practices Goal for Enterprises Creating a New Environment 203-2 Become Universally Focusing on the Forefront, Large Models for Comprehensive Beneficial Make Digital and Intelligent Innovation More Development of Employees Accessible Enables the green transformation of Building a New Ecosystem Environmental Social Chapter: Co- thousands of industries 3-3, 2-9, 2-12, 201-2, 301-1, and Mutual Benefit for the Chapter: Guarding Creating a Better Life 302-1, 302-2, 302-4, 302-5, 303-1, Industry Lucid Waters and Lush Building a Green and Low-Carbon Operating 303-5, 305-5 Mountains System Empowering a New Creating a New Environment for Mechanism for Charitable Comprehensive Development of Employees Causes for Society 3-3, 2-7, 2-8, 401-1, 401-2, 403-2, 403- Social Chapter: Co- Building a New Ecosystem and Mutual 3, 403-6, 404-1, 404-2, 404-3, 405-1, Drive the Continuous Creating a Better Life Benefit for the Industry 406, 407, 408, 409, 413 Improvement of Empowering a New Mechanism for Corporate Governance Charitable Causes for Society Effectiveness Drive the Continuous Improvement of Corporate Governance Effectiveness Governance Chapter: Continuously Improving Governance Chapter: Creating Long-term Compliance and Continuously Improving Compliance and 3-3, 2-9, 2-12, 205-2, 205-3, 414-1, Value Operational Systems Creating Long-term Operational Systems 418 Value Building a Secure Barrier in the Digital Economy Era Building a Secure Barrier in the Digital Economy Era Future Purpose / / 55 56 Yonyou Network Technology Co., Ltd. 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