Shandong Airlines Co., Ltd. Summary of Annual Report for 2012 Shandong Airlines Co., Ltd. Summary of Annual Report 2012 1. Important Notice The summary is abstract from full-text of annual report, for more details information, investors should found in the full-text of annual report that published on website of Shenzhen Stock Exchange and other website appointed by CSRC. Company Profile Short form of the stock Shanhang B Stock code 200152 Stock exchange for listing Shenzhen Stock Exchange Person/Way to contact Secretary of the Board Secretary of the Board Name Dong Qiantang Fan Peng Tel. 0531-85698229 0531-85698678 Fax. 0531-85698767 ext. 8679 0531-85698767 ext.8679 E-mail dongqt@shandongair.com.cn fanp@shandongair.com.cn 2. Main financial data and changes of shareholders (1) Main financial data Whether it has retroactive adjustment or re-statement on previous accounting data for accounting policy changed and accounting error correction or not □Yes √ No Changes over last 2012 2011 2010 year (%) Operating income (RMB) 10,993,024,914.41 9,666,969,745.20 13.72% 7,292,615,957.10 Net profit attributable to shareholders 589,810,932.47 771,225,549.05 -23.52% 634,364,547.92 of the listed company(RMB) Net profit attributable to shareholders of the listed company after deducting 490,146,637.15 751,635,820.83 -34.79% 625,449,962.16 non-recurring gains and losses(RMB) Net cash flow arising from operating 1,726,317,500.75 2,245,050,664.90 -23.11% 1,675,078,629.81 activities(RMB) Basic earnings per share (RMB/Share) 1.47 1.93 -23.83% 1.59 Diluted earnings per share 1.47 1.93 -23.83% 1.59 (RMB/Share) 18.69 percentage Weighted average ROE (%) 26.36% 45.05% down 56.84% End of 2012 End of 2011 Changes over end of End of 2010 last year (%) Total assets (RMB) 11,261,341,430.03 9,772,985,545.97 15.23% 8,923,799,368.85 Net assets attributable to shareholder of 2,479,055,852.28 2,049,244,919.81 20.97% 1,406,659,169.90 1 Shandong Airlines Co., Ltd. Summary of Annual Report for 2012 listed company (RMB) (2) Statement of shares held by top 10 shareholders Total shareholders ended as the Total shareholders in reporting 17,689 5th trading day before annual 17,689 period report disclosed Particular about shares held by top ten shareholders Proportion of Shares pledge or frozen Amount of Shareholders Nature shares held Amount of restricted shares held shares held Status Amount (%) State-owned SHANDONG AVIATION GROUP 42% 168,004,000 168,004,000 legal person State-owned AIR CHINA LIMITED 22.8% 91,200,000 91,200,000 legal person GUOTAI JUNAN Foreign legal 0.85% 3,394,728 0 SECURITIES(HONGKONG) LIMITED person Domestic Yao Ming 0.46% 1,835,679 0 natural person WANXIANG INTERNATIONAL Foreign legal 0.45% 1,805,525 0 INVESTMENT CORPORATION person Domestic Chen Jingjian 0.35% 1,380,800 0 natural person Domestic Ou Yanping 0.24% 945,043 0 natural person Foreign HUANG LIU LIA 0.23% 918,917 0 natural person Domestic Ye Qufa 0.2% 810,000 0 natural person Domestic Bao Xiuzhen 0.2% 800,000 0 natural person 1. Shandong Aviation Group is the first largest shareholder of the Company, who holds the shares of the Company on behalf of the State with unlisted shares. 2. Air China Limited is the second largest shareholder of the Company, who holds the shares of the Company on behalf of the State with unlisted shares; Air China is the first largest shareholder Explanation on associated relationship among the aforesaid of SDA and the actual controller of the Company. shareholders 3. Among the above the top ten shareholders, Air China is the first largest shareholder of the SDAG, and there exists no associated relationship between SDA and Air China and the other shareholders, and they don’t belong to the consistent actionist regulated by the Management Regulation of Information Disclosure on Change of Shareholding for Listed Companies with the other shareholders. (3) Property right and controlling relationships between the actual controllers of the Company and the Company is as follows: Shandong Aviation Group 42% Shandong Airlines Co., Ltd. 2 Shandong Airlines Co., Ltd. Summary of Annual Report for 2012 3. Discussion and analysis by the Management Team In 2012, opportunities and challenges existed side by side, confronting the complicated and versatile internal and external management environment, the Company insisted on taking comprehensive promotion as the principal line, focusing on implementing ten strategic management points, striving to resolve the three principal contradictions of relatively limited resources, outdated mechanism and insufficient abilities that restricted the rapid development of the Company, continuously made the soft power for scientific development, actively responded, united and struggled, all work including safety, benefits, services and management completed the intended target, and the main business performance was at the industry-leading level. (I) Emphasize on the governance of key links, security situation overall keeps steady In 2012, the Company guaranteed safe flight of 228,400 hours and 122,800 sorties, respectively increased by 14.69% and 14.54% on year-on-year basis, no unsafe events above aviation incident caused by the Company occurred, no flight incident caused by irresponsibility occurred for six consecutive years, continued to kept the longest cycle of flight incident in civil aviation caused by irresponsibility, straightened out the responsibilities of branch office, base and headquarters, developed a series of activities to fight against the illegality, and made some achievements in renovating the security breaches. (II) Strengthen the basic management, running quality overall improved steadily In 2012, the average on time performance of the Company was 78.35%, ranked number 2 in civil aviation; constantly optimized the normal performance appraisal system of the flight, continuously monitored the rationality of flight scheduling, periodically analyzed the flight operating data, effectively adjusted the flight for the season, orderly boosted the normal management of the flight; strengthened the application of new technology, successfully got approval for RNP APCH supplement, and formally implemented the operation of RNP APCH. (III) Positively cope with the market challenge, obtained preferable achievements In 2012, the Company totally completed transportation turnover volume of 1.592billion ton kilometers, passenger volume of 123,800 tons, respectively increased by 10.21%, 11.95% and 8.30% on year-on-year basis; achieved operation revenue of 10.99 billion yuan, increased by 13.72 % on year-on-year basis, and net profits of 0.59 billion yuan, decreased by 23.52% on year-on-year basis; improved the production elasticity and controlling ability to rhythm of production by scientifically organizing production, planning the coordinating the crew, fly and marketing; in the premise of optimizing the own net, positively obtained the superior freedoms of air and moment resources, orderly reformed the airlines impacted by the high-speed rail, reasonably arranged the transport capacity, and the main business performance kept at the industry-leading level even in the stagnant market environment. (IV) Implement service improvement project, quality of service achieved greater improvement Carried forward the “Four Stars Service” plan, greatly improved the service quality, strengthened the service supervisory management, realized multi-dimensional evaluation and analysis, increased the input of service facilities, promoted the passenger experience; formulated and implemented the “Plan for brand construction of Shandong Airlines in 2012”, the overall score of passenger satisfaction survey reached 89.38, increasing by 2.66 points on year-on-year basis, customer complaint rate was 0.83 times per ten thousand person-time, decreasing by 0.34 times per ten thousand person-time, the brand value reached 10.575 billion yuan, and ranked to 136. 4. Relevant items involving financial report (1) Explanation on changes on accounting policies, accounting estimation and calculation compare with last annual report There is no change on accounting policies, accounting estimation and calculation in the report period. 3 Shandong Airlines Co., Ltd. Summary of Annual Report for 2012 (2)Particular about major accounting errors correction that needs retroactive re-statement in reporting period There is no particular about major accounting errors correction that needs retroactive re-statement in reporting period. (3) Compare with last year’s financial report; explain changes in consolidation statement’s scope The consolidated financial statement’s scope of this annual was consistent with last year’s. (4)Explanation on “Qualified Opinion” from the Certified Public Accountants in the report period by the Board of Directors and Supervisory Committee RSM China Certified Public Accountants LLP carries out a standard unqualified auditors’ report for the Company. Board of Directors of Shandong Airlines Co., Ltd. March 15, 2013 4